The Best Practices for Lead Response Management

MyOutDesk is a virtual assistant company that has more than 550 people calling leads and functioning as an ISA or administrative assistant for realtors across the country. We help realtors hire virtual assistants for their office for both administrative tasks and for sale support roles.
Zillow hired us to do calling across the country and we found some interesting data (we called more than 5,000 leads a month):

  • We set more appointments between 11am- 7pm than any other times.
  • Monday – Friday are still the best days to make live contacts.
  • Tuesday and Wed were the best days for converting leads.

Much of the info is based on our ACTUAL EXPERIENCE and some info that we’ve collected from Harvard Business School, and anyone else who will help us…
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