The MyOutDesk Culture & How It Benefits You and Your Business
MyOutDesk has been operational since 2008. For 10 years, we have been continuously evolving in order to continue to provide the best services; as we have been learning and growing, we have developed a unique culture. This unique culture we have harnessed is one of the things that we believe sets us apart from other Virtual Assistant companies.
We would like to give you a glimpse into the MyOutDesk culture in order for you to see how it can benefit you and your business.
MyOutDesk has developed a stringent vetting process throughout the years. We receive over 150 applications a day and only hire about 2.2%! We do an FBI-grade background check on each applicant as well as contact references and past employers in order to get a clear picture of the work ethic of each one of our virtual professionals.
When finding the talent that will match yours, we go by the 3 E’s—Experience, Expertise and Employment. We only ever accept applicants who possess these 3 important qualities. We find people who have expertise and experience in the field in which you need support. For example, our Prospecting Virtual Assistants will typically have cold calling, outbound and/or inbound sales experience and will have expertise acquired from their length of time performing those duties. We also ensure that they are employed in that said field. The 3 E’s ensure that there will be a minimal gap between having the skills to perform the tasks you need fulfilled and learning your systems and set-up.
Training and Onboarding
At MyOutDesk, there are 3 initial stages of training. First we have MOD University; this is where our newly acquired talents are provided 10 days to learn the basics, after every course, there is an exam. After they pass the exams, they then proceed to stage 2 where they take live classes. These classes provide the trainees with hands-on experience on the tools and in-depth knowledge on how to become an excellent Virtual Professional. It is at this time that the trainee is encouraged to take ownership of their work and become an indispensable member of the business they are about to be part of. The third stage would be onboarding into the Virtual Professional’s assigned client. This is where we aid you as you get your Virtual Professional familiarized with your set-up or the way you run your business, the specific tools and software you use, etc.
One of the most important and unique parts of the MyOutDesk Culture is the support team that we have in place to continually be there whenever the need arises. We have a rapid response team that can aid and assist you if ever there is an issue that you feel you cannot handle on your own. We also have a team of SME’s or Subject Matter Experts who are available to assist your Virtual Professional if they run into any problems with specific tasks or systems or if they need additional training. Many Virtual Assistant companies or outsourcing outlets do not have this type of support available. We believe that with this support system in place both our clients and Virtual Professionals have the security and resources to encourage a long lasting and productive working relationship.
We believe that the success of our clients’ Virtual Professionals are reliant not only on their talent but on the tools they use. This is why we came up with MOD nation, partnerships with companies we have built great working relationships with. These companies are front runners in the industry, constantly innovating cutting-edge technology to help businesses grow and become more efficient. These systems coupled with our amazing Virtual Professionals are a sure formula for success. By signing-up with these companies through MyoutDesk, our clients get exclusive deals and access. Read more about MOD Nation HERE.
Ownership and Responsibility
Each one of our Virtual Professionals is encouraged to become an indispensable part of their client’s team. We strive to provide you with excellent service, allowing you to work less and earn more. Our goal is to fulfill all the necessary yet repetitive tasks for your business while giving you the freedom to focus on what you do best, making connections and growing your business. Our most successful Virtual Professionals share a common goal, to treat their client’s business as if it were their own, thus their results are most fruitful and their business relationships with their clients tend to last. This is why we call them VIRTUAL PROFESSIONALS, not virtual assistants.
The MyOutDesk Movement
MyOutDesk is more than just a business; we are a family that believes in working together and supporting each other. We believe that one’s success is a win for everybody. We also believe in extending our movement and sharing our success with those less fortunate. Many of our Virtual Professionals are active in their respective communities, reaching out to various non-profit organizations that support the homeless, orphaned and elderly. MyOutDesk has been an advocate for a home for the elderly and abandoned children called Boy’s Town in Metro Manila. By reaching out, we realize that we serve a bigger purpose and becoming a part of MyOutDesk goes beyond business. We aim to look beyond ourselves and hopefully make a difference in other people’s lives.
If you feel that you would like to explore your options with us and be part of the MyOutDesk family culture, reach out to us today for your FREE business growth strategy session.