Hiring virtual assistants (VA) can help increase productivity and save costs but requires thorough planning. Start by defining tasks and identifying suitable candidates; then set clear expectations, communicate effectively, and manage tasks using tools and processes.
Hiring a virtual assistant is a big decision for your business. It’s different than hiring someone who will become an in-house employee. With the growth in virtual assistant services, the person you hire can be located in a different city or state.
To hire a virtual assistant, you can find someone on your own or go with an agency that will connect you with the right person.
If you’re considering virtual help and don’t know where to start, we’ve you covered. Keep reading for a quick guide on how to hire the right virtual assistant for your business.
Before You Hire a Virtual Assistant, Assess Your Needs
Do you need a remote virtual assistant? This is a question you must ask yourself when considering this route. Virtual assistants have diverse skill sets that are beneficial to any industry.
In assessing your needs, you’ll have to weigh the pros and cons of having an assistant in-house and being able to work with someone remotely.
Are there tasks that an assistant performs, such as making in-person contact with customers, and city officials, or running errands? These duties may now become your responsibility, or you’ll need someone to handle them.
Understand what is more beneficial and cost-effective to the business in reaching its goals in the long run.
Create a List of Requirements
Create a list of requirements for the virtual assistant role. Do you need someone for specific tasks? Is there customer relationship management software that your business uses that the assistant will need to learn?
Start making a list and add things that you may not do today but would like to add. Consider tasks like social media management, accounting software, and after-hours call support.
Do Your Research
When looking for virtual services, do your research. There are a lot of people offering virtual assistant-for-hire services. This does not mean they’re qualified or can meet your needs.
It’s best to seek a reputable firm to ensure the person you hire has been vetted and has the qualifications you need. If you choose an independent virtual assistant, request a resume and at least
three professional references.
The last step before making a final decision is to conduct interviews. You want to make sure the person you choose is compatible. Create a list of essential questions to ask.
If you’re hiring someone local, schedule a local interview. For a virtual assistant out of the area, schedule a Zoom call. Video conferencing is better than over-the-phone interviews.
Get the Remote Help You Need
If you hire a virtual assistant using this guide, you’re on your way to building a stronger team. Remember, the assistant you hire is an essential team member. Don’t assume that the person can’t complete specific tasks because this is a remote worker.
If you’re looking for vetted virtual receptionists today, check us out! We’re happy to help. You can also click the button below for a FREE one-on-one consultation with us. We’ll listen to you first, and understand your problems or concerns, then see what we can do to help.