A frequent concern we hear from business owners and entrepreneurs who are looking to hire a Virtual Assistant is their security. It is a legitimate concern and we completely understand where this concern comes from. It isn’t easy to simply trust and let go, especially if you are hiring remotely, on the other side of the globe.
Based on our experience over the years, Virtual Assistant and remote employees are largely trustworthy and value their careers and their clients’ business, enough to be loyal and trustworthy, but being a smart business owner means never leaving anything to chance and of course it makes sense that you will want to protect your business at all costs.
Be secure with your MyOutDesk Virtual Assistant. We make sure that you are always protected with systems in place, stringent screening processes (FBI grade background checks, etc.) and a support team. Schedule your Double My Business Strategy Session to learn more.
- Have data security policies in place. Many businesses looking to scale will hire a Virtual Assistant first, for several reasons. So it makes sense that there may not be any specific security policies in place. You might say that keeping confidential information and any data you have or obtain, classified. However, setting clear guidelines and expectations is better for you and your entire team so there will not be any confusion or unintentional slips. Include policies for data security and information privacy that is relevant to your business. If need be, limit access to certain information or systems that only you or specific people in your team need to have access to. You can also take a look at your systems in place (CRM, database etc.) and figure out how to distribute permissions for specific users.
- Utilize a Password Manager. Password managers are a great way to allow your Virtual Assistant to access your systems without ever having to give them the actual information. Many password managers will allow you to gather your log-in information in one place and automatically log someone in to your systems, therefore giving you the freedom to simply share the access to the password management system and nothing else. They can also help you create strong passwords and give you access in the event that you might forget them. It is also easy to block access to the password manager itself if need be.
- Utilize Non-Disclosure Agreements and Non-Compete Clauses. A non-disclosure agreement is a legally binding contract that gives you a legal recourse in case your Virtual Assistant or any other employee divulges proprietary information from your business. A non-compete clause is an agreement where your Virtual Assistant or any employee agrees that they cannot start or work for any similar business to yours, for a certain period of time. This will keep you and your data safe from competition from a former employee using anything they may have gained, learned or attained whilst working with you.
- Find Reliable Providers. Hiring a Virtual Assistant on your own might seem easier, more cost effective and even less complicated. However, there are so many risks if you decide to do that. Your best bet is to find a provider who can set-up many if not all of these security protocols for you. Do your research, read reviews and talk to people you trust within your industry and get recommendations, make calls and inquiries and narrow down a few choices then do more research until you feel at ease with one. Not only will you get to delegate a lot of the legwork finding and employing a Virtual Assistant, but you get a lot of support and peace of mind throughout your business relationship with your Virtual Assistant.
Business security with a Virtual Assistant does not have to come with a lot of fear and hesitation. If you set-up the proper protocols and systems, you can focus on building your business and your continued success.
Schedule your Double My Business Strategy Session today and let us help put those fears to rest.