As easy as it sounds social media management is not an easy job! There are many things you have to do in order to CONVERT TRAFFIC INTO SALES.
In essence, social media managers will need to be able to write content and edit content, understand new trends on social media, and understand how to use analytic software for your business. They also need to edit photos, be tech savvy, and have good time management skills. You also need to be a good manager in order to delegate tasks out among team members, etc.
The 8 competencies for PRODUCTIVE social media management
Content writing
This is about producing well written text that readers enjoy reading or even want share with other people. You also need great grammar skills as mistakes can easily make your company look bad or unprofessional in front of readers.
On trend
Stay informed about what’s going on with different trends by following websites online or attending events related to the latest happenings in your industry.
Analytics
This is a way of taking data from various sources and then interpreting it to learn about what’s happening in the business in various areas. On social media, you’ll need to know how to check on the analytics by using tools provided by your social media sites.
Reputation
You need to know how to maintain the company’s reputation on social media sites. This means that you will need to stay informed about what’s happening on the sites related to your company, and you’ll need to respond quickly to negative posts that are made about your company.
You will need to edit the content that’s being posted on social media sites by other people working for the company. This is after you make sure that the content is accurate and free of mistakes. You will also need to check the grammar, spelling, and the tone of the post.
Task management
You will need to know how to delegate tasks to other people working for the company. These tasks can include editing photos, replying to customers, and posting content.
Graphic & media production
You will need to edit photos, videos, and other forms of media that are going to be posted on social media sites.
“You know, there’s other people who have much more well-rounded people with marketing skill sets that we can hire for a fraction of the cost … and get more done, but also they’re going to do it a lot better.” —Travis Thom, MyOutDesk Client
Travis is talking about virtual assistants. Even with the many tools and software for marketers, even the shiniest automation software needs a human factor — especially when it comes to graphic design, email campaigns, and drips.
Virtual assistants are best for making sure that you don’t miss out steps in your process.
As the owner and decision maker of a marketing agency — you need dedicated time to nurture deals and close sales yourself. To prevent burnout, Travis delegates each account to his talented MyOutDesk virtual assistants.
Most of the background details — such as requests from clients, email campaigns, nitty-gritty detailed items — are what you can delegate to virtual assistants.
Since 2004, Travis’ marketing agency has operated in remote teams (saving $40,000 each year in real estate costs) and delegated his marketing operations to full-time virtual assistants — who work for a fraction of the cost of a traditional employee (saving $50,000 per year per individual). With the help of MyOutDesk, you can confidently scale your operations and find the right, consistent talent & professionals with lower lowered head costs.
A marketing agency can have virtual assistants fulfill these roles:
marketing coordinator
graphics designer
traffic coordinator
digital campaign manager
content creator & coordinator
Remote Work: How a productive marketing team in 2021 looks
Don’t box yourself! Outsourcing opens up your world to talent that’s more affordable and probably more fit with your needed skill sets, saving you tens of thousands from additional office space, and other significant expenses related to in-house hires.
“Outsourcing makes the hustle better — because you’re not burdened with many/growing expenses that you’ll need to figure out how to cover and hit profit”
ENVISIONING OF A NEW REALITY FOR YOUR MARKETING BUSINESS
Simply put, MyOutDesk equips entrepreneurs & marketing agencies owners with tools, strategies, and virtual employees – and when combined, businesses have a competitive edge and find growth while efficient systems and processes are put in place.
MyOutDesk proudly provides additional free business growth guides, books, and strategy calls.
See what we are about, and schedule a free consultation with us. We’ll take the time to learn more about your business and offer solutions to foster top talent and lower operational costs for your company.
Experience The Difference
MyOutDesk can save you up to 70% on employment cost
Claim a free business strategy consultation & ‘Grow Virtual’ Guide
Did You Know? MyOutDesk’s origin story is set during the last global financial crisis of 2008. Yes, that’s right — our business started by scaling businesses with virtual assistants during a recession! Our first client in 2008 went from five to seventeen VPs with a completely revamped organizational model in short order, and he told MyOutDesk, “Our virtual professionals have shaved $250,000 off our monthly overhead.”
Focus on your growth & scale your operations
ENVISIONING OF A NEW REALITY FOR YOUR BUSINESS
Simply put, MyOutDesk equips entrepreneurs & business owners with tools, strategies, and virtual employees – and when combined, businesses have a competitive edge and find growth while efficient systems and processes are put in place.
MyOutDesk proudly provides additional free business growth guides, books, and strategy calls.
See what we are about, and schedule a free consultation with us. We’ll take the time to learn more about your business and offer solutions to foster top talent and lower operational costs for your company.
Claim a free business strategy consult
MyOutDesk can save you up to 70% on employment cost
Claim a free business strategy consultation & ‘Grow Virtual’ Guide
https://www.myoutdesk.com/wp-content/uploads/2021/01/skills-needed-for-social-media-management.jpg456972Jeremyhttps://www.myoutdesk.com/wp-content/uploads/2020/09/myoutdesk-logo-400w.pngJeremy2021-01-13 16:44:152021-02-01 07:36:02The 8 competencies, skills for PRODUCTIVE social media management
Every week, your website generates hundreds, if not thousands, of visitors to your website — but only a few become the leads that you want. What should you do to increase the number?
… might be keeping you from generating more leads, traffic, and generate revenue.
As an entrepreneur, you can have a huge impact on your marketing if you learn to fragment your top efforts. Rather than trying to market to your entire database (losing many leads in the process), you can take a segmented approach.
Think Through the Flow – Marketing
The secret business strategy that brings traffic to the top performers is … leveraging virtual assistants (in many cases, more than one). Virtual assistants work for you full-time at up to 70% less cost than a traditional employee. Here’s what it takes to outcompete competitors.
When you think about it even on a tight budget, you can bring on full-time digital media presence — and save time while producing high-quality content. It’s no secret that your competitors with media production engines are leveraging assistant labor, namely virtual assistants. Your flow of projects and tasks will be less daunting with MORE minds and MORE accountability – ll while saving on overhead costs.
Virtual assistant roles in Marketing Operations & Departments
‘Virtual assistants’ was THE trending topic of 2020. With the new year (2021), there has never been a more important time to optimize your virtual business operations — as those who have today’s market share already has completed during the pandemic.
The right virtual business operation with assistants will have the capacity to complete all the necessary grunt work — so that you & your local team can concentrate on producing higher-level results & growing the business. Businesses, firms & agencies should focus on doing only what they do well, and outsourcing the rest. This is the essence of a competitive advantage.
Highly vetted virtual assistants have the core competency and skills (at up to 70% less) for:
“Once we get that lead, that’s where my MyOutDesk virtual assistants come in – they’re following up on those leads, getting them on our calendar and making our time more efficient. It saves us literally hundreds hours of time because we don’t have to skim through all of those individuals to find the most qualified people – and it’s changed our average case size from $325,000 to over $850,000!”
Never miss a lead opportunity with a Sales Development Rep (SDR)
Our client, Amy, has an SDR who handles at least 100 calls per day, and he reaches out to new leads within 5 minutes of their inquiry. Out of those, Amy shows up to work to close the already-qualified leads. She saved hundreds of hours & closed 142 transactions which is 7 million in trackable sales volume and over 200,000 in commissions!
Sales development representatives are seasoned in lead generation with the primary responsibility is to generate new leads to save time for the sales team. The responsibilities of the representative include:
Build client relationships through cold call, warm call & respond to inquiries
Nurture prospects, follow up, record data, screen & qualify leads
Move leads through sales funnel, set appointments & manage communications
Email outreach, research market trends, prepare business reports
Generate leads through email campaigns, events, social media, telemarketing, search engine optimization, and other methods.
With the skillsets to match, a sales development representative can be a powerful addition to your sales and marketing team (up to 70% on employment costs) all while helping you to scale business.
We’ve compiled all the tips and strategies you need to easily recruit & implement the perfect Sales Development Representative. Focus on talent aquisition, time-savings, and lowering overhead.
Outpace the competition & scale your operations for 2021
ENVISIONING OF A NEW REALITY FOR YOUR BUSINESS
Simply put, MyOutDesk equips entrepreneurs & business owners with tools, strategies, and virtual employees – and when combined, businesses have a competitive edge and find growth while efficient systems and processes are put in place.
MyOutDesk proudly provides additional free business growth guides, books, and strategy calls.
See what we are about, and schedule a free consultation with us. We’ll take the time to learn more about your business and offer solutions to foster top talent and lower operational costs for your company.
Experience The Difference
MyOutDesk can save you up to 70% on employment cost
Claim a free business strategy consultation & ‘Grow Virtual’ Guide
Did You Know? MyOutDesk’s origin story is set during the last global financial crisis of 2008. Yes, that’s right — our business started by scaling businesses with virtual assistants during a recession! Pioneers of virtual assistant services, our first client in 2008 went from five to seventeen VAs with a completely revamped organizational model in short order, and he told MyOutDesk, “Our virtual professionals have shaved $250,000 off our monthly overhead.”
You already know what social media knows about you – and successful businesses are leveraging such user behavior to market themselves in the right places.
Billboards no longer work: It’s STREAMING for 2021
While we understand today’s consumer behavior, it’s no secret that people follow their favorite topics and interests on Instagram and YouTube – much like avid TV show fans watch their favorite sitcoms every week. True marketers follow the traffic. When TV, billboards, and radio ads don’t spread to the masses – targeted content is the answer.
Streaming behavior: Last year in 2020…
The average user spent 2 hours and 24 minutes per day on social.
50.1% of the time spent on phones is done using social media apps.
Facebook was the most popular social media platform, costing people an average of 2 hours and 24 minutes each day.
Youtube took an average of 40 minutes per day.
Users spent an average of 30 minutes per day on Snapchat.
Instagram users spent an average of 28 minutes on the platform daily.
Pinterest users scrolled for ideas for only 14.2 minutes on average per day.
On top of those live viewership numbers, we can assume that many viewers are multi-tasking as they’re tuned in to popular streamers – checking email while blasting out social media posts via Twitter or TikTok while taking a break from work to watch some press release videos or retweet some memes.
Regardless, these numbers are impressive. And as more and more people begin to depend on social media as a go-to source for news and entertainment, it’s only going to progress.
Where to Begin: Streaming & Video Content Marketing
At first glance, it might seem like a challenge to get your business video content found by your target audience. A consumer could watch over 100,000 hours of video on YouTube in one year and that’s just one platform. That’s an incredible amount of content for a consumer to choose from when they could just as easily spend the time watching cat videos on Instagram or binge-watch their favorite TV show.
Here’s how to begin video content marketing:
Start with Stories!Use Snapchat, Instagram Stories, Facebook Stories, Youtube Stories, (and now) Twitter Stories. These are short videos (or still frame) visual content that you can use for your accounts. They can be memes, recordings, and interesting video content. Depending on the platform, you can add links to funnel traffic back to your website. Next, use a small budget and start boosting these stories to relevant demographics for your business.
Next, publish short clips. As you develop more video content, you can repurpose them into short clips. People want knowledge, so be sure to curate content that will pique user interest!
Use the Re-Purpose System. The Re-Purpose System shows you how you can multiply your efforts and save time by repurposing content from one event or task. There are so many ways that your unique content can be proliferated out in the world when you have someone to do that cyber-legwork for you.
Once comfortable + traffic is establish: GO LIVE. Livestreaming combined with authentic character can potentially generate a strong lead flow for your business.
Grow Your Digital Marketing Operations & Don’t Lift A Finger
With a marketing virtual assistant from MyOutDesk, you’ll have skilled support with your social media (Youtube, TikTok, Instagram Stories, Facebook stories, SnapChat), email marketing, content management, and/or administrative tasks.
How is it so that entrepreneurs in your networks are outpacing your own content production? They seem to whip up content instantly, like podcast episodes and social posts, throughout all major online media platforms.
Even on a tight budget, you can engage in full-time digital media presence — and save time while producing high-quality content. It’s no secret that your competitors with media steam-engines are leveraging assistant labor, namely virtual assistants.
Virtual Assistants are up to 70% less than the cost of a traditional employee and will work or you on a full-time basis. Virtual Assistants are the powerhouse behind quality podcasts, webinars, Youtube videos, Tweets, Facebook posts, Instagram photos, and Linkedin articles.
If you want to launch a high-quality podcast, but need to protect your valued time … you can launch your podcast and upgrade your online presence with a MyOutDesk Virtual Assistant!
Focus on your growth & scale your operations for 2021
ENVISIONING OF A NEW REALITY FOR YOUR BUSINESS
Simply put, MyOutDesk equips entrepreneurs & business owners with tools, strategies, and virtual employees – and when combined, businesses have a competitive edge and find growth while efficient systems and processes are put in place.
MyOutDesk proudly provides additional free business growth guides, books, and strategy calls.
See what we are about, and schedule a free consultation with us. We’ll take the time to learn more about your business and offer solutions to foster top talent and lower operational costs for your company.
Experience The Difference
MyOutDesk can save you up to 70% on employment cost
Claim a free business strategy consultation & ‘Grow Virtual’ Guide
Did You Know? MyOutDesk’s origin story is set during the last global financial crisis of 2008. Yes, that’s right — our business started by scaling businesses with virtual assistants during a recession! Pioneers of virtual assistant services, our first client in 2008 went from five to seventeen VAs with a completely revamped organizational model in short order, and he told MyOutDesk, “Our virtual professionals have shaved $250,000 off our monthly overhead.”
https://www.myoutdesk.com/wp-content/uploads/2021/01/are-you-streaming-yet-social-media.jpg456972Jeremyhttps://www.myoutdesk.com/wp-content/uploads/2020/09/myoutdesk-logo-400w.pngJeremy2021-01-12 16:47:532021-01-27 11:49:08Are you streaming yet?
Buying behavior today has been revolutionized by (1) apps & (2) the art of charm…
50 years ago, malls and supermarkets conquered suburbia in the West. Yet – the greatest shift in buying behavior occurred over the past 10 months. Transactions are completed online, while services/products are delivered and plopped onto doorsteps; all by a tap on a smartphone.
With this major shift in consumer behavior, an infrastructure boom in the works. The Covid-19 pandemic has affected remote working and e-commerce, and investors are prioritizing telecommunications, such as fiber networks and data centers.
If you have a hunch to expand your business presence virtually, you’re in the right track to success.
The newest buying & e-commerce trend: Looking at Chinese Consumers
It’s already happening. Chinese markets & consumerism are growing and dominating user behavior and trends. We’re already seeing US & other Western countries learning the tricks of the new trade, as trending in China.
Today, marketing for online buyers is done through apps and social media. Shopping apps & social media apps are much more integrated and act more as one entity. Companies are focusing their marketing through apps, such as TikTok (known as Douyin in China), using the art of the charm.“Lipsticked” faces continually churn out content to attract buyers and close more sales.
These trends may sound extreme, however most competitive businesses are adapting to this practice more than you think. From vlogs on YouTube to stories on Instagram, it’s time to boost content & join the media-makers to generate more traffic to your site.
Getting good ROI & online traffic, when nobody is going outside
In today’s uniquely stay-at-home world, the math is simple with an enormous ROI by employing virtual assistants who can effectively handle the many aspects of a tedious online business operation.
You can lower your costs, reduce overhead, and leverage remote work for your business. It starts with a MyOutDesk Virtual Assistant.
With over 13 years of leveraging the power of remote work, we’ve gained the knowledge to help your business scale, increase profits, and allow your team members more freedom to focus on growth, all while lowering operational costs.
Nowadays, interaction is key to marketing efforts. Enhance your interaction with a full-time virtual assistant with proven experience, at up to 70% less than a traditional employee.
Remote Work: How a productive marketing team in 2021 looks
Our client’s marketing team has been operating remotely for over 16 years — Travis has learned that productive teams have multiple ways to communicate, meet on a variety of touchpoints, and emphasize accountability.
When emails, calls, and texts can get buried — a project management tool can make it easier for remote teams in marketing agencies to follow tasks and find exactly where progress lies are and what still needs to be done.
Don’t box yourself! Outsourcing opens up your world to talent that’s more affordable and probably more fit with your needed skill sets, saving you tens of thousands from additional office space, and other significant expenses related to in-house hires.
“Outsourcing makes the hustle better — because you’re not burdened with many/growing expenses that you’ll need to figure out how to cover and hit profit”
Focus on your growth & scale your operations for 2021
ENVISIONING OF A NEW REALITY FOR YOUR BUSINESS
Simply put, MyOutDesk equips entrepreneurs & business owners with tools, strategies, and virtual employees – and when combined, businesses have a competitive edge and find growth while efficient systems and processes are put in place.
MyOutDesk proudly provides additional free business growth guides, books, and strategy calls.
See what we are about, and schedule a free consultation with us. We’ll take the time to learn more about your business and offer solutions to foster top talent and lower operational costs for your company.
Experience The Difference
MyOutDesk can save you up to 70% on employment cost
Claim a free business strategy consultation & ‘Grow Virtual’ Guide
Did You Know? MyOutDesk’s origin story is set during the last global financial crisis of 2008. Yes, that’s right — our business started by scaling businesses with virtual assistants during a recession! Pioneers of virtual assistant services, our first client in 2008 went from five to seventeen VAs with a completely revamped organizational model in short order, and he told MyOutDesk, “Our virtual professionals have shaved $250,000 off our monthly overhead.”
https://www.myoutdesk.com/wp-content/uploads/2021/01/ecommerce-of-2021.jpg456972Jeremyhttps://www.myoutdesk.com/wp-content/uploads/2020/09/myoutdesk-logo-400w.pngJeremy2021-01-06 16:50:372021-01-08 14:34:40Malls & mannequins are so last century
‘Virtual assistants’ was THE trending topic of 2020. With the new year (2021), there has never been a more important time to optimize your virtual business operations — especially during this pandemic. It’s time to double down.
MyOutDesk is named #1 Virtual Assistant Services by both TechRadar & Analytics Insight.
Considering a virtual assistant (VA) for your business? This quick read can help you make an informed decision.
The Case for Virtual Assistants
VAs have existed since the 1980s and the biggest US corporations have used VA services for decades. They’re a huge factor to their growth model.
The right VA will complete all the necessary grunt work — so that your local team can focus on producing higher-level results & growing the business. The question is, how do you find the right assistant?
“Partnering with MyOutDesk means saving time and money assembling staff who are trained, more efficient and less distracted.” — TechRadar
Choosing the right virtual assistant service provider in 2021:
The VA industry boomed over the past 5 years. With that in mind, fundamentally there are four types of VA companies, catering to different sets of needs, as described below.
1) Database of Freelancers
This servicer displays VA profiles for mainly part-time gigs. Prices vary per assistant. Users must find, contact, select, and vet VA candidates themselves.
Pros: Great for one-time, off-hand projects. Cons: Skills & experience typically not vetted by provider.
2) Project-Based Freelancers
This servicer attracts both VA candidates & clients to their website and charges an access fee. Users must find, contact, select, and vet VA candidates themselves.
Pros: Great for a one-time seasonal project.
Cons: Skills & experience typically not vetted by provider.
3) “Done FOR You”
This servicer attracts both VA candidates & clients to their website and acts as a staffing company. The roles that are offered can be limited and specific to a niche.
Pros: An affordable alternative to a traditional employee.
Cons: Limited to a few roles and responsibilities, and lower value tasks.
4) “Done WITH You”
This virtual assistant services company (such as MyOutDesk) consults and caters to each client’s needs and addresses growth opportunities through outsourcing business processes.
The servicer provides and organizes a thorough talent-matching process, background checks, business process optimization tools, and strategy consultations. The servicer also acts as the de facto HR department for the virtual assistant, boosting morale through healthcare benefits, bonuses, and PTO for the VA.
Pros: As affordable as all other VA services. Greatest selection of professional skill sets within an exclusive and competitive talent pool. A powerful model and strategic partnership for businesses looking to scale up.
Since not all virtual assistant providers are created equal, entrepreneurs & CEOs need to consider the right type of provider that would best serve their needs.
When you keep a growth mindset as a business professional, you’ll have a lot of opportunities to fix things and reap the benefits – and only a select few VA servicers can help strategize with you.
We specialize in:
marketing & sales development
general admin assistance & customer support
accounting & collection
prospecting & cold calling
Outpace the competition & scale your operations for 2021
ENVISIONING OF A NEW REALITY FOR YOUR BUSINESS
Simply put, MyOutDesk equips entrepreneurs & business owners with tools, strategies, and virtual employees – and when combined, businesses have a competitive edge and find growth while efficient systems and processes are put in place.
MyOutDesk proudly provides additional free business growth guides, books, and strategy calls.
See what we are about, and schedule a free consultation with us. We’ll take the time to learn more about your business and offer solutions to foster top talent and lower operational costs for your company.
Experience The Difference
MyOutDesk can save you up to 70% on employment cost
Claim a free business strategy consultation & ‘Grow Virtual’ Guide
Did You Know? MyOutDesk’s origin story is set during the last global financial crisis of 2008. Yes, that’s right — our business started by scaling businesses with virtual assistants during a recession! Pioneers of virtual assistant services, our first client in 2008 went from five to seventeen VAs with a completely revamped organizational model in short order, and he told MyOutDesk, “Our virtual professionals have shaved $250,000 off our monthly overhead.”
https://www.myoutdesk.com/wp-content/uploads/2021/01/the-top-virtual-assistant-servicer.jpg456972Jeremyhttps://www.myoutdesk.com/wp-content/uploads/2020/09/myoutdesk-logo-400w.pngJeremy2021-01-06 16:49:182021-02-05 13:12:28How to find the RIGHT Virtual Assistant (The 4 Types of VA Companies) + TOP VA Servicer of 2021
The 2020 election, along with the recent resurgence of COVID-19 across the U.S., have been the most important developments in the U.S. economy. With this, a handful of variables can show why home prices have been rising in every corner of the U.S.
According to a chief J.P. Morgan executive:
“While risks to our growth outlook now appear skewed to the downside for the near-term, we think the economy could be set up to grow rapidly at some point next year as vaccine related news has been generally favorable lately. While we have not changed our modal view that a vaccine will be rolled out to different parts of the population at varying times throughout much of 2021, we are growing more confident that this distribution will occur.”
– Mike Feroli, Chief U.S. Economist at J.P. Morgan
The National Association of Realtors (NAR) reports existing home sales surged in September 2020 to levels not seen in more than 14 years.
Prices for single-family homes across the U.S. increased 12% in the third quarter of 2020, the biggest yearly jump in seven years.
The cost of housing continues to rise, with 117 regions seeing double-digit gains.
Mortgage Rates and Credit Scores Tell the Story:
“Some of the volatility in financial markets has led to a preference for houses as a store of value, because what we’re seeing is that by type of unit, by geography – the common factor is mortgage rates” – Mike Feroli
According to J.P. Morgan, the outlook for U.S. Housing in 2021 is expected to reach multi-year highs as the current Federal policy looks set to remain accommodative to this market trend.
Growing Your Business With A Virtual Real Estate Transaction Coordinator
As a real estate professional, you’re already familiar with what a transaction coordinator does, and why it’s crucial to your real estate business. Staying on top of administrative TC functions – like overseeing the escrow process — is essential to your success.
You can be more effective in real estate if you’re not bogged down by paperwork, repetitive administrative tasks and troubleshooting bureaucratic red tape delays and issues. A virtualtransaction coordinator can take care of these tasks and ensure that sales paperwork and its administration run smoothly and your clients are receiving excellent customer support.
With a virtual transaction coordinator, you can become more efficient & effective in your role of selling homes – while your transaction coordinator handles all the repetitive tasks involved with closing a transaction – like gathering documents and signatures, calling clients, and stakeholders, completing paperwork, following up on contracts & requirements, and putting together a broker file for each completed transaction.
Sample tasks for your virtual transaction coordinator include:
Goal setting – review goals and schedules to provide progress updates and help you stay on task
Seller/Buyer prospecting and servicing – complete required paperwork, gather estimates, and help find/choose service providers
Escrow management – open escrow and coordinate the many necessary functions of this process through closing
Documentationmanagement – draft routine documents (i.e. Seller’s Disclosure Packet, addendums, waivers) and review forms for accuracy, signature verification, and missing information
Transaction and closing coordination – manage the cumbersome appraisal, title/escrow and mortgage loan processes
Client coordination and communication – operate as a point of contact for your clients to ensure their needs are met and they receive the attention they deserve throughout the buying/selling process
Scheduling coordination – oversee scheduling for clients, service providers, and lenders to help ensure essential tasks are being completed
Research – perform background and inquiry tasks, as needed
Tailored support – provide administrative support personalized to your specific requirements
Simply put, MyOutDesk equips entrepreneurs & business owners with tools, strategies, and virtual employees – and when combined, businesses have a competitive edge and find growth while efficient systems and processes are put in place.
MyOutDesk proudly provides additional free business growth guides, books, and strategy calls.
See what we are about, and schedule a free consultation with us. We’ll take the time to learn more about your business and offer solutions to foster top talent and lower operational costs for your company.
Experience The Difference
MyOutDesk can save you up to 70% on employment cost
Claim a free business strategy consultation & ‘Grow Virtual’ Guide
Did You Know? MyOutDesk’s origin story is set during the last global financial crisis of 2008. Yes, that’s right — our business started by scaling businesses with virtual assistants during a recession! Pioneers of virtual assistant services, our first client in 2008 went from five to seventeen VAs with a completely revamped organizational model in short order, and he told MyOutDesk, “Our virtual professionals have shaved $250,000 off our monthly overhead.”
https://www.myoutdesk.com/wp-content/uploads/2021/01/will-the-US-housing-market-boom-continue-in-2021.jpg456972Jeremyhttps://www.myoutdesk.com/wp-content/uploads/2020/09/myoutdesk-logo-400w.pngJeremy2021-01-06 15:49:212021-01-08 14:33:57US Housing Market still booming in 2021? Data points to ‘yes’
Here’s the best knowledge bombs of the leading business influencers & clients this past year.
Do you ever feel like the more work you do the less productive you get? It’s time to stop measuring productivity by how many tasks get completed and start measuring the IMPACT of the tasks on your agenda – and this BEST OF 2020 video compilation will show you how!
You cannot scale your business if you or your most important employees are bogged down with administrative level tasks in your calendars. MyOutDesk partners with clients by supplying a core group of virtual assistants that focus on data entry, customer support, inside sales, and administrative responsibilities so those in charge of growing the business can focus on those tasks with the biggest impact.
A referral program will be something that you want to ease in down the line as you start growing your customer base. You want to get immediate exposure, especially if you have access to an affiliate or an influencer that has an audience!
The bottleneck is where? At the top of the bottle. The one of the key areas, you have to overcome is is the guy in the mirror or gal in the mirror and then that’s a good news. Bad thing news thing right like. You have a company or had a company that was perfectly matched to who you were right and in perfect balance with it.
It’s really hard to get out there and conduct 25 phone screening interviews, and then conduct 10 in-person interviews and behaviorally assess everybody … and then train them. But there’s a professional shortcut.
For those of us who work on the real estate space, we tend to go solo agent at some point. Then you think about you have a lot of opportunities that you can handle; so you need a team. And all of a sudden they have the responsibility to attract more people.
Once you identify that you know you shouldn’t do, automate & delegate that process to another. Because the thing that you do the best at will inspire more leads to want to work with you. You don’t have time for a critical need, automate that. Because that’s what drives revenue that’s what drives revenue typically!
We hired our first virtual professional that assists with the that role of answering the phone calls, text messages & emails, dispatching vendors, and calling residents to make sure their issues are getting taken care of!
You start doing things analog style right? You might do it on your own … then I hit an a-ha moment that I needed an assistant because I’m now starting to do the $12 an hour or the $5 an hour tasks.
When ever you are training a Virtual Assistant, turn on Zoom, click the record button, and just record the whole training session with them. Copy that video onto an excel spreadsheet with the whole training manual and with conversations of the issues. If an employee leaves and find another one. They’ll just watch all the videos, and they get 90% what we have set in the past!
As humans we all want to connect, but most of us have little place where we can contribute back to other people. So if you’re building a business you’re on your own and you’re really good at what you do, start a mastermind group around that. Build your wealth that way.
Identify what you’re looking for and your culture, then start finding candidates, evaluate them and hire them.However, there is one big difference between in trying to hire sales people or healthcare workers, which is a big one right now. I want the best. It is not just I am evaluating them, but they’re evaluating me. That’s another thing that you have to consider.
If you want a client who you want more business from, then go to the people who are most likely to help you, which is going to be the people who know you your clients: people who know you. But here’s the other thing on that. There’s an inward rule: We’re not going to grow our database outside and we’re not going to take strangers and try to convert them to friends. We’re going to take our friends and have them introduce connect and refer us to their friends and this causes this huge mushroom effect of growing and growing from the inside out!
I was just meeting with a client. It was actually a new prospect that just became a client. So this person was set by a virtual professionals have 15 minute appointment set by virtual professional. We call that person, we would have never gotten in touch with that person had it not been for the virtual professional setting in particular appointment just close that case about what half hour ago right before the call. What that will pay me to give you an example on that $2 million. It’s going to pay me a revenue about $43,000 and you think about that. I pay what it’s about $21,000 per year for a virtual assistant, we have 2. So basically, that one client just paid for both virtual assistants!
You know, when I was 23, I started my first business. It has home-based. I want to be wherever, like you know, Costa Rica and then to Hawaii for a month. And so, how can I do that without it affecting my income? So that was that was kind of my big why of how I started working with virtual assistants.
Simply put, MyOutDesk equips entrepreneurs & business owners with tools, strategies, and virtual employees – and when combined, businesses have a competitive edge and find growth while efficient systems and processes are put in place.
MyOutDesk proudly provides additional free business growth guides, books, and strategy calls.
See what we are about, and schedule a free consultation with us. We’ll take the time to learn more about your business and offer solutions to foster top talent and lower operational costs for your company.
Experience The Difference
MyOutDesk can save you up to 70% on employment cost
Claim a free business strategy consultation & ‘Grow Virtual’ Guide
Did You Know? MyOutDesk’s origin story is set during the last global financial crisis of 2008. Yes, that’s right — our business started by scaling businesses with virtual assistants during a recession! Pioneers of virtual assistant services, our first client in 2008 went from five to seventeen VAs with a completely revamped organizational model in short order, and he told MyOutDesk, “Our virtual professionals have shaved $250,000 off our monthly overhead.”
https://www.myoutdesk.com/wp-content/uploads/2020/12/best-of-2020-podcast-1.jpg456972Jeremyhttps://www.myoutdesk.com/wp-content/uploads/2020/09/myoutdesk-logo-400w.pngJeremy2020-12-23 15:28:062021-01-26 08:51:26Looking back at the BEST OF 2020
Tune in as we discuss leadership strategies for – crisis management, executing flexibility, accessing pivots & improving your cash position. Schedule a free Thrive Strategy Call today.
This special webinar includes 𝗙𝗥𝗘𝗘 limited-time access to:
1) Famous book “Scaling Up” + tools & worksheets
2) #1 bestselling business book “Scaling Your Business”
3) Business strategy consultants + thrive guides
Free Thrive Guide + Strategy Consultation
We’re joined by Bill Gallagher, CEO of Scaling Coach. Bill Gallagher is a business coach and master facilitator with over 30 years of entrepreneurial and executive experience. Bill has spent the last 15 years coaching and training others in leadership and performance and previously led 4 companies of his own and been a partner or executive in 2 others. Bill discovered the Rockefeller Habits and Scaling Up 20 years ago, has used them in his own companies.
Today, Bill coaches leaders and teams across more than 25 cities in 11 countries and the host of the Scaling Up Business Podcast. He is a passionate and playful presenter, and his clients, at all stages, share a hunger to grow successfully with an openness to new approaches and thinking.
It costs tens of thousands of dollars to attend one of Bill’s Scaling Up Institutes, and today you can access his timely knowledge here for free! If you need help or want to explore some ideas, book aSchedule a free Thrive Strategy Call today.
Free Thrive Guide + Strategy Consultation
Bill shares his strategies to lead in today’s uncertain times.
Lead Without a Plan — Although this sounds like terrible leadership, IF you relay that you’re FIGHTING through any crisis and problem, and when you work collectively with your team, you can figure out and make astounding pivots with your leadership.
Continue to hold the vision and communicate
Fight like hell
Ask your people for help
Radical Requests — Get access to improving the situation. Instead of feeling confined, ask what you really need! Don’t wipe yourself out, BUT work with a solution — For example, with clients & prospects, you can ask, “What do you need? What can I do for you instead?” It can help you turn situations around and come out with success and growth!
Name That Feeling — it takes courage to show emotions, and courage needs strength, to be a whole human! Nobody’s great—there are moments that you are, and moments that you’re not. Emotions make you human. There is power and courage in being a leader. Being human as a leader gives your people a truth, that you’re not faking it to make it. Self-awareness & mindfulness. Calling it out as a practice of acceptance—it becomes a powerful thing. Call it out and go with it!
Execute Flexibly — Working remotely to keep the business going. Technology can help you manage virtually. At the same time, don’t change or abandon your long-term vision and goals. Shift priorities, or even strategies! Metrics and dashboards? It might be missing since you moved virtually. Some tools and apps can help you out and keep it up. This helps people know if we’re collectively hitting metrics and KPIs. Keep the progress visibility out there!
Let People Get Off the Bus — People who continually resist might not be a good fit in your environment. There might be a better place for them to win. How do you get people in this space and get the right request out there? By leading up in the front and leading by example. Work with your team, and ask them what they can do. Keep nudging them up. Make a list of radical requests and have them do one while you are encouraging and helping. Fully appreciate and acknowledge the radical request from both perspectives.
Be a Trend-Spotter — Acknowledge the weaknesses and strengths in the world and yourself right now. What do they need? What can you do better? Pivot your business around what people need, and you might see opportunities. This might be the same business to different people, or a different business for the same people. Look for trends far outside the norm, and look broadly across the world. Bill shares his SWT tool—strengths, weaknesses, and trends. Start using this tool for in your industry, then for your region, and afterward go even broader!
Free Thrive Guide + Strategy Consultation
https://www.myoutdesk.com/wp-content/uploads/2020/05/Bill-Gallagher-BLOG_NL_BANNER.jpg456972Jeremyhttps://www.myoutdesk.com/wp-content/uploads/2020/09/myoutdesk-logo-400w.pngJeremy2020-12-22 15:45:082020-12-23 15:35:45Leadership Strategies for Crisis Management with Scaling Coach Bill Gallagher
Celebrity real estate professionals + MyOutDesk CEO Daniel Ramsey.
RISMedia’s RealEdge Podcast brings real estate’s leading professionals together for weekly interviews to share strategies and best practices for building business and better serving consumers. Interviewed by the dynamic and engaging Daniel Ramsey, founder and CEO of MyOutDesk, RealEdge provides industry leaders with a new platform to share their success stories. RealEdge guests will provide insightful and candid business-building strategies to brokerage executives, brokers, team leaders and top-producing agents, and listeners will walk away with inspiration, motivation and hands-on tactics they can employ in their own business to increase their success.
https://www.myoutdesk.com/wp-content/uploads/2020/12/Introducing-Real-Edge-Podcast.jpg456972Jeremyhttps://www.myoutdesk.com/wp-content/uploads/2020/09/myoutdesk-logo-400w.pngJeremy2020-12-02 13:45:212020-12-17 16:33:46MyOutDesk CEO hosts podcast for popular Real Estate Magazine RISMedia
Since COVID, Jennifer’s business operations are now more efficient than ever — even with a downsized team. How? With Tello and a virtual assistant.
We grab a cup of virtual coffee with Jennifer Geddes as she talks about how she utilizes Trello and her MyOutDesk Virtual Assistant to gain leverage in her business. We ask Jennifer how she does it, and she takes us through her systems and processes she built with Trello to help create a system and process for her production and training.
Now, she has these systems in place, and she is ready to scale her business!
How a Virtual Assistant Manages My Trello
Combined with a virtual assistant, I use the free version of Trello, so it doesn’t even cost us anything!
We have a couple of boards. Having a free system is awesome because I feel like I had so many different systems, and they’re all thirty dollars. well, it all adds up with Trello, just jump in!
I have one virtual assistant from MyOutDesk, as well as a marketing person. Wanda, who is my virtual assistant, is doing all the administrative tasks. She does the transaction coordination.
Upgrading the operational system
I had a team a year ago, a team of six agents. A year and a half ago, I had eight agents. Now I have one, so I’m really just trying to trim the fat and focus on the revenue and generating streams. And the highest and best use.
What I found with the agents on the team was that they were not the best use, and it also led me to hire my virtual assistant and really just finding someone who was going to be more productive, efficient, and effective to increase the bottom line.
This year has given me a chance to step back and really focus on what we’re doing in improved systems and processes.
What’s the system and process to cross that million-dollar threshold?
What you’ve learned as you implemented this system and process for your business. Why did you decide on Trello? At what point did you decide you needed a system and a process to run the team?
So, Trello was recommended through real estate b-school, which is the company that I use for coaching.
I spoke with quite a few individuals there who were using it, and it seemed like it made the most sense, so I tried it out myself and, through kind of playing around with it, I decided that it was going to achieve the things that we wanted to.
I had actually started out using Wunderlist, which is just an elementary kind of to-do list, and had built out some of these kinds of checklists there, which was like my step one of kind of like first grade then I graduated to middle school and so forth. I then integrated Trello definitely takes time to set up, and it’s an ever-evolving process because to me, what’s significant is to have every single step in here so that somebody can pick this up brand new.
A Transaction coordination virtual assistant can pick this up, and they can run with it! I have every step, but we also have how-to sheets and videos linked in a separate google drive.
So, as they’re going through each task, the individual could say, “okay, it says do x y z I don’t know how to do x y z, but they can go back and reference the video or the how-to sheet on how to actually do that step.”
It’s about creating the process and then creating the training that goes along with it that doesn’t involve me doing that and explaining.
Because it’s so time-consuming to have to explain those things over and over again. So, I’m big on recording videos, sharing my screen, talking through it while I’m doing it one time, then I don’t want to do it again.
I love your mindset. Show us one of those examples? Can you share with us one of those examples in Trello? A task where you click on it, and then you pull up a video? How long is that video? What kind of detail did you share in that video?
We have our Trello how-to sheet. This is showing someone how to process a termination and then document names so for us. On Trello, we basically have every step on here like pre-offer, offer prep, under contract, after settlement. So now, if we go back to my Trello boards, and this is where I keep my template.
Under our templates, I have a pre-offer section, offer prep, under contract, and after settlement. So, the same as here, you could follow along and say, “okay. offer prep… where are the how-to sheets on offer prep?” If we go to the top here to ‘offer prep’ and ‘create a Trello card ‘… in KW Command, create a contact command through DocuSign. How to do that it’s through your CRM.
I’m just clarifying that those who aren’t KW people command are just a CRM like Salesforce or HubSpot or any other CRM.
You have to create what’s called “an opportunity” through KW Command so that KW knows what business we’re doing right now. These are pretty simple steps here. Most of them are self-explanatory. Command, save, mortgage pre-approval, CPE, ad, client, once buyer broker assigned CTE is what we use for financial and gold tracking. So once we have a buyer broker signed, we’re going to add that into CTE. If we go back here, I’ve got a “How to add to CTE,” so if the person doesn’t know how to do that, they open it up.
It’s simple. Follow the steps. You can figure out more complicated things. We have videos on these. this, the pre-offer, is really just setting the stage. Then you get to offer prep a little bit more complicated. Creating the documents, and setting them up in DocuSign, so that they’re ready for me to then review before we send them to the client. Once we go under contract, we broke things up into Day One, which needs to be done right away. And then we get down to Day Two, and then we’ve reached Day 10, Day 16. So there’s a timeline.
Oh my gosh, there are 500 tasks, but as you can see, I’m scrolling through. There are many things here, but it’s all simple tasks that the person can complete in KW Command.
KW wants to see stuff, so we have to submit these documents to them. Once we go under contract right check off above is meant for these labels that we use here. So when you see the labels on my big screen, you can see as we go through a transaction, you get less and less of the labels, so that’s really a way for us to track how many tasks are left. We have a KW command submission. Once that’s complete, that would be checked off here. So we check that off, and now that’s gone. So that’s what that’s talking about completing it up above. But it’s really again just every step that we go through in Trello, and add the due dates above.
We’ve got an area where all of our critical due dates, execution date, first deposit, reply to inspection, second deposit, title order, and mortgage settlement. So I don’t want my VA wasting time searching for this. It’s all right here. She sets it up one time, and she sets it up when she’s sending out the initial email to the seller’s side that’s telling them about the due dates.
Once tasks get input into the system, it gets set as reminders on her calendar and finished. We do a lot with email templates, so all email templates are sent out that the VA knows what to fill in. We’re also scheduling a lot of our templates now. So before it was okay, you need to go back into the file like every day. We’re scheduling out this buyer with five pending emails sent out three to four days before the deposit.
Essentially almost all of our emails are going out on day one, or at least they’re being set to be scheduled to go out day one.
How does the CRM, your email calendar, CTE commit to excellence? How do they all play with Trello in your world?
Wanda has this template saved in her Gmail. she pulls it up and schedules it to send when it’s due on the 10th. It takes about five minutes to input these into the calendar, and again it’s done on day one. The seller side knows the dates as well as when the mortgage commitment is due. This gets emailed to the lender a day before it’s due.
Now it’s on Wanda’s calendar the day it’s due, and then we actually have a reminder. So she’ll put the calendar reminder that the mortgage commitment is due on the 10th. there will be an email that gets sent to her on the 9th and an email that gets sent to her on the 7th, so all of our due dates, we have a one-day email reminder and a three-day email reminder; what I found is having a calendar alert those get missed you’re in the middle of a Zoom, and you click off of it, or whatever it is so I have the reminders in our google calendar set as actual email reminders, so that goes into her email box she doesn’t miss it she can see that it’s due and it stays there until it’s addressed.
I love it! How do you manage what’s done versus what’s not done? How do you manage multiple people with deadlines?
In Trello, there’s this chat feature here at the bottom. So we actually have a different template that is it’s on another board. It’ll take me too long to get over to it, but when another agent is involved, we have a pre-offer dash admin pre-offer dash agent, so it’s very clear who is responsible for what task so Wanda could see.
I found that when I had agents who weren’t following my pretty good process, not perfect, those were not the right people.
So I think that’s my simple answer, although it sounds pretty elementary. If you have a process that makes the agent’s lives easier and they’re not doing it, maybe we need to look at something else.
Another thing I did was if you, the agent, follow the process and do all the steps and don’t miss any of your due dates, and the virtual assistant will do more of the deal and do more tasks for you.
It’s like the more you follow your process, the more they do so. If you do x on time, the assistant will do y and z, you miss x, now you have to do y and z., so it was a favorable combination of positive-negative reinforcement to try to get the agents to do things.
I think it’s spending the time to do it the right way, and it’s having the right person too. So when Wanda started, we had probably 70 of it done. It would be, “okay, Wanda do these things all right? I’ll talk to you in two or three hours.” in two or three hours, we’d talk, and she’d say, “Jen, I don’t know how to do XYZ.”
“Did you look at the how-to sheet?”
“Yep, it’s blank.”
“Oh, okay, great, let’s walk through it together over zoom screen share.”
And she would create the manual, take notes on it, and then complete it. So I think now having it all complete, it would be seamless to bring someone else in.
People complain about the paperwork and transaction coordination. I mean, that is such a small portion of my business now, whereas, in the past, I’d say my admin spent probably 90% of the time on it.
Now with my virtual assistant, I’d say Wanda is spending 25% of her time on it in a perfect world with booming business. she’ll spend well under 50 percent of her time doing transaction coordination, which means I’ll run 25 million through the business with someone doing 15 hours a week of transaction coordination. Before, if I had someone spending 40 hours a week on this, and now they’re spending 15 hours a week. What can I have them do in that other time that’s 25 extra hours a week?
For me, I enjoy selling and growing and evolving; this is just kind of a side effect that needs to be done, and it needs to be done correctly, so I don’t want to spend time on it
I want it to be a system that just flows and is super easy to go through, making a lot of sense.
What’s it been like working with MyOutDesk?
MyOutDesk has been great. I have no complaints. Communication was excellent. I wanted to get started right away and was pretty demanding about that. And my request was met, which was great. I know you guys were in a significant backlog, but you could fit me in, which was really super important to me. I asked Wanda to find other resources within MyOutDesk periodically, and she does, but with her training and skillsets and all of that, I really have no complaints.
I have a client who just went under contract who complimented Wanda, “She’s been so great. How long has she worked with you?”
He’s been a long time client, and I ask for feedback.
“I’m so glad you found her. Is she in your office?” … and that’s what I was waiting for. I’m explain, “Our office is closed. She’s in the Philippines, actually.
“No kidding?”
So this is someone that’s been working with him. And he had no idea that she was in the Philippines, which to me is the goal.
My virtual assistant has been a lot more motivated and enthusiastic than anyone I’ve had in this role in a long time in person. She’s finding things to do when I get busy, and I’m not giving her something to do. I feel confident she’s working the whole time, which was not the case when someone was sitting in the office.
Growing Your Business With An Administrative Virtual Assistant
As a business person, you’re already familiar with what an administrative assistant can support do for you and why it’s crucial to your business. Staying on top of administrative functions is essential to your success.
You can be more effective if you’re not bogged down by paperwork, repetitive administrative tasks and troubleshooting bureaucratic red tape delays and issues. A administrative virtual assistant can take care of these tasks and ensure that sales paperwork and its administration run smoothly and your clients are receiving excellent customer support.
With a virtual coordinator, you can become more efficient & effective – while your coordinator handles all the repetitive tasks involved with your business – like gathering documents and signatures, calling clients, and stakeholders, completing paperwork, following up on contracts & requirements, and putting together a broker file for each completed transaction.
Having a virtual professional tackle operations and administrative outcomes for you can go far beyond what a traditional assistant does, like answering phones and keeping your calendar. There are many more ways a virtual professional can help you administratively. Here are some concrete examples of my favorite things administrative virtual professionals do for our clients.
Simply put, MyOutDesk equips entrepreneurs & business owners with tools, strategies, and virtual employees – and when combined, businesses have a competitive edge and find growth while efficient systems and processes are put in place.
MyOutDesk proudly provides additional free business growth guides, books, and strategy calls.
See what we are about, and schedule a free consultation with us. We’ll take the time to learn more about your business and offer solutions to foster top talent and lower operational costs for your company.
Experience The Difference
MyOutDesk can save you up to 70% on employment cost
Claim a free business strategy consultation & ‘Grow Virtual’ Guide
Did You Know? MyOutDesk’s origin story is set during the last global financial crisis of 2008. Yes, that’s right — our business started by scaling businesses with virtual assistants during a recession! Pioneers of virtual assistant services, our first client in 2008 went from five to seventeen VAs with a completely revamped organizational model in short order, and he told MyOutDesk, “Our virtual professionals have shaved $250,000 off our monthly overhead.”
https://www.myoutdesk.com/wp-content/uploads/2020/11/Trello-Thumb-v3.png321845Jeremyhttps://www.myoutdesk.com/wp-content/uploads/2020/09/myoutdesk-logo-400w.pngJeremy2020-11-17 14:49:402020-12-03 09:25:59Trello & Virtual Assistants: The Best System for Efficient Admin Work!
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