Training

Training

Explore topics ranging from creating tailored training programs and optimizing communication to utilizing helpful tools, tips, and downloadable resources that streamline the VA training process.

Training

4 Vital Customer Service Tasks You Can Delegate to Virtual Assistants

Here are four essential customer service tasks that can be delegated to virtual assistants to improve efficiency and productivity: phone and email support, appointment scheduling, social media management, and data entry. The article includes tips for selecting and training virtual assistants to handle these customer service tasks effectively.

Training

How to Use Microsoft Teams to Manage Virtual Assistants and Teams

Microsoft Teams, introduced in 2017, is a collaborative tool that integrates seamlessly with Office 365, allowing professionals across various industries to work together efficiently. This platform is especially useful for integrating virtual assistants into teams, facilitating chat, video calls, and document sharing, ensuring smooth collaboration regardless of location.

Training

How to Use Slack Workspaces Alongside Your Virtual Assistant

Using Slack Workspaces can streamline communication with your virtual assistant. Ensure proper organization by creating dedicated channels, and use Slack integrations to automate tasks and track progress. Maximize your VA’s productivity by utilizing Slack’s built-in features like reminders, notifications, and file sharing.

Training

Solving Remote Reception – (New) Zoom Rooms Kiosk Mode

Zoom Rooms Kiosk Mode offers a safe way for office visitors to talk with receptionists. This article will list the best strategies and tactics to achieve and maintain success with this technology.

Training

Effective VoIP Communications Tools For Your Virtual Professional

Effective communication is vital for success when managing virtual staff, and the choice of communication platform plays a pivotal role in facilitating clear communication. While hiring a virtual assistant can greatly benefit your business, it requires established systems and processes to ensure its effectiveness. These systems and processes must be optimized to maximize efficiency. Fortunately, a wide range of communication systems are available, ranging from free services to more sophisticated options with additional features. It's essential to select the one that best aligns with your business needs.