This article explains the formula Fortune 500 companies enact for scaling up their business ops and sales. When a sales professional can be worth thousands of dollars per hour (and licensed professionals at TENS os thousands an hour), most Fortune 500 companies combine virtual assistants with a sales development process to scale their operations and grow.
The formula used by Fortune 500 companies
“As a Fortune 500 company, controlling the title market in SoCal and being Top 5% in the country, we highly recommend the local expertise with a unique touch that MyOutDesk offers. If you want to go onwards and upwards, MyOutDesk is definitely the option to consider.”
—Joseph Galante, Ticor Title
Awarded Top 1% US financial advisor Marvin Mitchel built an innovative inbound marketing MACHINE, leading him to over $3M in revenue last year alone.
Here’s the strategy —
Systems & Processes
My virtual assistant made me $43,000 in commissions less than half an hour ago, so if you’re still on the fence about hiring one, my advice is: just do it. The ROI on our virtual assistants is amazing – it’s definitely going to finish the year over 20x…”
Before Marvin found success in accelerating the growth of his business, his main challenge was that he did not yet systematize his sales process.
- one-man sales funnel, owner made every phone call
- no systems & process: no qualifying questions, no ideal client filters, manual screening
- 140 phone calls per week, by owner
As the founder of Compass Retirement Solutions, Marvin’s team leverages MyOutDesk virtual assistants for both administrative & inside sales roles, and on average, they’re making him over a 20x ROI – and sometimes even more.
Marvin isn’t just leveraging his ISAs for prospecting: he’s also using them to prequalify prospects, which saves his team of advisors countless hours – and lets them focus on advising only qualified prospects who are ready to take advantage of his expertise. This is only one of the many strategies Marvin has used to grow his business into the #3 financial advising firm in the United States. Take Marvin’s advice: just do it!
The Solution with Virtual Assistants:
- Systems & processes implemented for Virtual Assistant to measure results.
- Assistant made 250 calls per week.
- Reduced owner’s load
- Owner only needed to close the sale with qualified candidates (15-20 per week)
“Because of one 15-minute appointment set by a MOD Virtual Professional…that one, landed client just paid for both virtual assistants for the rest of the year.”
MyOutDesk can save you up to 70% on employment costs with experienced, career virtual assistant professionals. To book an interview with those in our talent pool, click here.
So what engine do you want to rev up in your business? We have TOP talent for marketing, admin, and PR. If the highest-performing financial advisor in the nation is leveraging MyOutDesk virtual assistants, shouldn’t you as well for your own business growth?
How can outsourcing be efficient in business operations?
An incredibly powerful concept: outsourcing. It’s the idea of getting another company to do something for you so that they are accountable for your work themselves and eventually do it better than you ever could. The best part is that once they have learned completely, then they are able to perform tasks not just as well but in most cases exponentially faster and cheaper than a local employee would be capable of doing them.
The question of whether outsourcing could be efficient as a business model – the answer to this would have to be yes, for several reasons but primarily because outsourcing is not only effective in saving time and money, you also expand the competitive, talent pool and skills in today’s connect, global market.
Time becomes the biggest challenge, right? It’s not infinite, it’s finite. And at some point you have enough money that you want to buy some of it back.
What’s 20 hours of your week SAVED worth?
Outsourcing to a virtual assistant
Outsourcing with virtual assistant working from home offices is good for the environment there’s no need for any gas guzzlers, which is awesome considering how much pollution and carbon dioxide goes into our environment. Usually, there are also no wasted resources in the outsourcing process, which is good for the environment. When you hire people to do something in an office, there’s a chance that they will make mistakes and have to redo things (paper!). There’s also a chance that if you don’t like their product or service, then you’ll wind up wasting valuable time and money trying to fix it.
Virtual assistants were able to the job that the local people were able to do … AND they actually raised the bar!
Awarded Top 1% US financial advisor Marvin Mitchel built an innovative inbound marketing & sales development MACHINE, leading him to over $3M in revenue last year alone. This is the formula that is also used by Fortune 500 companies.
A lead registers or fills out the a form on the business’ website.
The virtual assistant reaches out to the lead via phone and starts the nurturing process, while asking qualifying questions. The assistant books the next appoint to an assigned sales professional.
Intake information is recorded onto the CRM by the virtual assistant, triggering the sales flow. The lead is scheduled to the next appoint with a scheduling tool.
The licensed sales professional attends the calendar appointment and follows up with the lead. The sale is either won or lost. If won, proceed the lead account is updated on the CRM and triggers the next flow by the virtual assistant. If lost, the team reflects on the process and makes necessary adjustments to improve the flow.
Many aren’t yet aware that competitive businesses are assigning a full-time virtual assistant to pair with their digital technologies. Virtual assistants are providing the human-touch (preventing common automation errors) needed for up to less than 70% the cost of a traditional full-time employee – often in the same tier of low overhead costs as some popular digital software subscriptions.
Increasing Retention Rates + KPIs, with “hybrid” virtual solutions
Businesses find that they can finally deliver the genuine customer satisfaction that all buyers expect – when the power of virtual AI meets the power of human virtual assistance – fortunately at a lower amount of overhead costs than a full-time physical employee (allowing the best profit margins).
An experienced, qualified Virtual Assistant provider is capable of supplementing the rest of client service needs. They can handle customer onboarding and training processes, along with Tier-1 support and Help Desk tasks.
A virtual assistant is fully in charge of administering customer service technologies (open, manage, and close tickets) – delivering that genuine customer satisfaction that all buyers demand.
As Shep Hyken mentioned during our special webinar, “If your employees and customers are nervous, uncertain and even scared, you owe it to them to communicate at a much higher frequency and much more empathetic than you ever have before.” Communication is key, and this is why AI tools need to couple with fast human response, which can all be afforded by a virtual assistant.
There’s nothing more important to a growing business with the best team with the least costs
In today’s service-focused economy, excellent service is the deciding factor for most businesses. If teams do not focus on creating a good experience across each and every interaction, you will lead to negative feedback, bad reviews, and increased churn.
Software is ultimately it’s confined to the limitations of a predefined workflow. Relying on automated tools for front-line customer interaction alone can be dangerous. So rather than attempting to replace human assistance with solely tech solutions, it’s better to combine them for optimal customer service. The modern workplace is increasingly collaborative, and human assistants remain intrinsically more capable to foster relationships than AI alone.
There’s a place for automation, and there’s also a place for real, human staffing – and VA providers such as MyOutDesk virtual assistants are the top-tier solution for your high-tech help desk & customer service roles for a fraction of what business would pay locally.
Claim Your Time Back: New Reality for Your Business
Simply put, MyOutDesk equips entrepreneurs with tools, strategies, and virtual employees – and when combined, businesses have a competitive edge and find growth while efficient systems and processes are put in place.
MyOutDesk proudly provides additional free business growth guides, books, and strategy calls.
See what we are about, and schedule a free consultation with us. We’ll take the time to learn more about your business and offer solutions to foster top talent and lower operational costs for your company.
Experience The Difference
MyOutDesk can save you up to 70% on employment cost
Claim a free business strategy consultation & ‘Grow Virtual’ Guide
Did You Know? MyOutDesk’s origin story is set during the last global financial crisis of 2008. Yes, that’s right — our business started by scaling businesses with virtual assistants during a recession! Our first client in 2008 went from five to seventeen VPs with a completely revamped organizational model in short order, and he told MyOutDesk, “Our virtual professionals have shaved $250,000 off our monthly overhead.”