Modern back office efficiencies in leading insurance brokerage firms

Whether it’s home insurance, auto insurance, business, people, insurance companies or more the Insurance Podcast discusses the relevant issues within the P&C insurance sector.

From CEOs, to insurance brokers, VPs, owners, innovators, the podcast features those within the insurance industry who lead change. This podcast also considers the future with social media, consumer-facing, fin-tech or startups, or AI, we will shed light on what technology is doing to insurance products and companies.

Pete Tessier is the founder and host of the Insurance Podcast. As an insurance professional, Pete has been in the industry for 17 years after joining the family insurance brokerage business.

Outsourcing is not a dirty idea anymore. In fact, it’s far more common in the insurance industry than we think and Daniel Ramsey, the CEO of MyOutDesk explains how his company and services allow for back-office efficiencies. Daniel explains how using an external service of trained and licensed people to do the more menial tasks allows brokerages and agencies to focus on their strengths, thus improving performance and satisfaction for all staff.  His novel approach might be the solution to the impacts of other technology affecting the insurance distribution model.