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Posts

The Great Resignation Continues – Virtual Assistants Key To 2022

MOD Virtual Assistants

We’ve talked about “The Great Resignation” mere months ago. Unfortunately(or fortunately depending on how you look at it) this mass exodus of workers is still ongoing. Record numbers of US workers were still leaving their positions in the final months of 2021. Pressure is increasing for employers to respond appropriately, adapt, and survive during one of the most volatile periods of professionalism we’ve ever seen. Everything is “unprecedented” these days; from supply shortages to political controversy, and now the stability of our own labor force. How is your company faring during all of this? Maybe you’re here because you seek valuable insight into this dilemma. Or maybe you’re not quite affected, yet. But is your workforce a ticking time bomb? Businesses already integrating virtual professionals into their team as remote support are future-proofing themselves. 

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Check The Facts

According to the U.S. Bureau of Labor Statistics, a record 4.5 million Americans quit their jobs last November 2021. This pushed the quit rates to 3%, matching the high from last September. When layoffs and terminations are also accounted for, the total number of separations in November goes up to 6.3 million. That’s a lot of people suddenly without a job, meaning a lot of jobs suddenly empty and available. Low-wage sectors most affected by the pandemic continued to see the most resignations. Industries like hospitality, health care, warehousing, and utilities were most affected. Lots of the positions abandoned could still be filled by remote workers. Which is leading a lot of businesses to companies like ours.

 

When the workforce here in the states is unreliable, disappointing, and difficult, why not turn to outside the states? That’s what so many other businesses have been doing long before the pandemic, hence why MyOutDesk has been one of the top providers for so long now. With the current state of things in the professional world, more and more companies are turning to us for help. We provide hard workers who want to work. We also make sure they’re compensated competitively so that they continue to want to work with us. And for you! These are people with almost identical experience, education, and skills as you’ll find anywhere in the states. They just happen to be overseas in one of the most English-speaking countries outside of the US. They’re unaffected by the drama, hype, or trending motives of a frustrated American workforce. They just want to work hard, and be well compensated and cared for while doing so. We take care of the latter 2, you provide them the hard work part.

Are you ready for what’s next?

Will this “great resignation” trend continue through 2022? Experts think it just might, as the growing frustration with the general population about wages not matching the cost of living isn’t exactly slowing down. Heidi Shierholz, chief economist at the Economic Policy Institute said in a tweet; “People who are quitting are taking other jobs, not just leaving the workforce”. This points to a more complex reason for abandoning their jobs than just “I don’t want to work!”. More and more people desire competitive wages, healthier environments, safer conditions, and more respect. All things we at MyOutDesk have already been providing our virtual professionals for years. Because we already knew that the key to keeping your best and most valuable workers is by making them know they’re your best and most valuable workers. 

 

According to data, America had 10.6 million job openings in November. A lot of those positions were an increase in finance insurance and federal government roles. Meaning a lot of those are ripe for a virtual professional like ours. The not-so-secret ingredient to surviving this great resignation includes a dash of MyOutDesk virtual professionals. Any roles that can be done remotely can be outsourced to one of our experienced professionals. In return, you get the same caliber of employee as you would locally, but for less out of pocket. We handle benefits, insurance, raises, etc. Thus freeing you up to focus more resources on your local employees, to drive up morale. Keep them happy, and you just keep them. Period. Our success is your success. 

Where We Factor In

So if you’re curious at all about how we can help you keep your team happy and loyal, while saving money in the process, just click the link below to request a free consultation. One of our experts will hear you out, one-on-one. Then pitch you a plan to solve your needs. From there, you can give it a shot or think about it more. No pressure, no obligation. Either way, we’d love to hear your thoughts on all of this. So reach out! 

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MyOutDesk can save you up to 70% on employment costs
Claim a free business strategy consultation & ‘Grow Virtual’ Guide

January 5, 2022/by Dan Trujillo

Top Articles of 2021 – From Real Estate to Hybrid Business

Marketing, MOD Virtual Assistants

It’s that time again! Time to wave goodbye to one year, and look forward to the next. So we thought it a good opportunity to pause and look back at the content that got the most traction. While these top 4(plus an honorable mention) blog posts of ours were popular, they still may have slipped through the cracks for some. So use this opportunity to take a look at some of the topics we talked about this year, that you and others found the most valuable. History tends to repeat itself, so there is a good chance some of these topics will reverberate into 2022. So why not read up now and enter the new year with some fresh insight! To be knowledgeable is to be prepared, right? 

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1. Virtual Assistant As a Real Estate ISA? It Works!

 

This article talked about why hiring a virtual assistant to fill your need for an inside sales agent is the smart move. Among all written details this blog included a video clip of our very own CEO Daniel Ramsey, talking to a top producer in the RE game, Wanda Smith. Because when you’re done taking our word for it, it’s good to hear it from someone who experienced the results first hand. This article might just open your eyes to a new sales strategy that is growing fast in the business world.

 

2. Realtor.com VS Zillow: A Comparison

 

This one was a very insightful comparison piece about the two big real estate websites; Realtor.com and Zillow. Looks like a lot of you wanted to know what the major differences between the two are. We talk here about the key differences and what they meant to different audiences; from agents/brokers to sellers and buyers. If you’re at all curious about which website is best for you, look no further than this blog post.

 

3. The Important Effects of Quality Hybrid Business Models

 

Hot topic alert! No surprise seeing a post like this show up in our top content, as the blended business model is a very relevant topic in the business world these days. We’ve talked at length, in multiple articles, about why and how the hybrid/blended model is so right for growing companies right now and going forward. This particular article is light on the fluff and more focused on giving you the information you need, and the bonus is it comes with graphics! Because who doesn’t like easy-to-digest visuals with their highly-informative bullet points?

 

4. The Great Dispersion of 2021: We’re Past Globalization and Digitization

 

That title is a mouthful! And for good reason, as the content within is still relevant today. This particular piece dropped at the beginning of 2021 and had the legs to stay going all year. Anytime global economic projections and technology predictions are discussed together, the successful people behind growing businesses take notice. This very informative piece talks about everything from remote work, increasing ROI and digital marketing. We could just change the date to 2022 and it’d still be a relevant and successful article! 

 

Honorable Mention:

10 Awesome Real Estate Memes

 

Ok, this blog may not have gotten the kind of traction a more serious piece got, but we all need to smile more right? Nothing helps you get through a stressful moment like a funny meme that you can painfully relate to! This article has 10 custom-made memes that will speak to the soul of anyone in the real estate business. Be they a buyer, seller, or professional in the industry. So before you dive into the 2022 hustle, take a look at these memes and have a laugh. Or at least do that thing where you blow air out of your nose. ;) 

 

Experience The Difference
MyOutDesk can save you up to 70% on employment costs
Claim a free business strategy consultation & ‘Grow Virtual’ Guide

December 29, 2021/by Dan Trujillo
Infographics about The Blended Model roadmap

A Blended Business Model: Ways To Successfully Utilize Virtual Assistants

MOD Virtual Assistants

In the ever-changing landscape of the modern workforce, labor markets are tight. Right now, and maybe since forever, a CEO’s #1 concern is finding and retaining talent and building highly productive teams while also maintaining company culture. This principal job has been complicated by the current work-from-home environment that has been sweeping not just the nation, but the world. If you’re leading a hyper-growth company (i.e., 50-60% annual growth), it’s time to consider the Blended Business Model, where your domestic employees head up strategic projects, client-facing sales, and marketing work, and where much of the other administrative work is handled by Virtual Assistants.

[Grab a FREE Strategy Call Here]

Who Are They?

So, who are Virtual Assistants and what exactly is a Blended Business Model? Let’s start here. Virtual Assistants are remote-working professionals based in other countries who have higher education and academic degrees, possess all the necessary and new technology, communicate with ease and professionalism, and have the same, and sometimes better, skills as a local hire. Essentially, Virtual Assistants bring scope and depth of skills and experience that is very difficult to harness in any one local labor market, especially smaller ones. The Blended Business Model allows a company to leverage the incredible value presented by Virtual Assistants for a variety of work and work products that absolutely don’t require a physical presence. The Model also ensures a company maintains and grows its in-person staff for all the many reasons that handshake exchanges matter.

This new business model may have felt controversial or even scary a decade ago–perhaps even three years ago–but with the rapid societal changes over the past two+ years, this is becoming the only model that makes sense. It is the business model of the now and the future and can expand both short- and long-term value for almost all company types.

Naturally, I’m biased. I own and operate MyOutDesk, which has been successfully providing Virtual Assistants to businesses since 2008. MyOutDesk is the first and only of its kind of scale at which we operate. Heading this operation has truly opened my eyes to the value of integrating virtual and physical staff, not just for the business owner/operator but also for employees and their job satisfaction and quality of work and life. I’ve worked to spread this realization and these tools to thousands of clients, all over the country, by starting locally here in Sacramento, California, where MyOutdesk, and me and my family, live and thrive. One of these clients, Belami eCommerce, is near and dear to my heart and presents a relatable case study for this Blended Business Model.

A True Story About Blending

Belami eCommerce is a California company that began providing online retailer and e-commerce services in lighting and rapidly expanded. Long before the COVID pandemic, company presidents Mihran Berejikian and Belami were facing major struggles with recruitment and retention for their customer service roles. They would seek out local people, interview, train, and build them up in these entry-level, customer-facing roles…only to lose them to other internal departments, job promotions, or other companies. The turnover rate with their customer service staff had become such a problem that it was dramatically hindering their growth. By 2014, when I first met Mihran at a CEO masterminding group, he had just heard about Virtual Assistants. We talked over the next 6 years, and then, true to his form, Mihran did his homework. Eventually, he decided to try out MyOutDesk as a means of solving his turnover problem.  Belami eCommerce now has about 100 employees–75 local and 25 MyOutDesk Virtual Assistants living in the Philippines and working remotely–just like more than 26% percent of the current American workforce. Belami saw immediate gains after hiring its first Virtual Assistants, and those gains have continued to grow over a period of years.

At the onset, Belami’s existing local employees were wary that they were being replaced. Concerns were expressed, moderate protests were lodged. But, Mihran and his team ensured their staff that they weren’t being replaced but rather supported, and in a way that they hadn’t been before because of financial constraints and logistics. Employees were now free to move on to managerial positions or transfer to other more fulfilling roles, while the ever-capable and reliable Virtual Assistants maintained the frontline of customer service. Saving on traditional employee costs for ¼ of the company has directly increased Belami’s profits by 4%, with company revenue approaching 100 million dollars. By embracing this Blended Business Model, Belami has substantially increased the company’s enterprise value. As for Mihran, well he views this positive growth and change as “tens of millions of dollars to the valuation of his business” Obviously, I agree.

Blending In Virtual Assistants Is Good for Everyone

A survey conducted by Envoy, a hybrid workforce support platform, recently reported that 47% of employees would look for another job if their employer refused to adopt a more flexible work model. This survey comes on the heels of many employers being forced to allow scores of their employees to work from home during the pandemic. Employees have rapidly adapted to this flexible work environment and realized the same thing Mihran realized when he opened his company’s virtual doors to Virtual Assistants–that when done right, flexibility works. Employers see improvements in employee morale, productivity, and job stability, i.e., reduced turnover. I personally have seen firsthand that my employees–more than 1,800 and growing– thrive when trusted with work-life flexibility. Blending in Virtual Assistants builds on this trust and demonstrates to your employees that you’re dedicated to this popular new, and here-to-stay, work model. That with the right structure and expectations, maintaining work flexibility and incorporating Virtual Assistants can be relatively seamless and beneficial for all.

Working from home

Work / Life

A major benefit to your employees includes achieving that elusive but important work-life balance. In the past, this was the stuff of dreams. But now with more staff working from home and companies adapting, it’s a happy reality. Benefits to the company are limitless. Off the top, benefits include those associated with operating and maintaining a smaller office with shared workspaces and less need for costly onsite amenities. You’ll save on equipment, office supplies, and rent. Also, when an employee’s office is just down the hall from their bedroom, they’re more inclined to stay on the clock during times when they would otherwise need to take leave–such as when a child is sick or there’s a home repair that needs their attention. This has a positive impact on productivity and problematic overlaps in paid time off between employees. These benefits become exponential when incorporating Virtual Assistants into your employee portfolio.

Same Quality, Lower Price

The Blended Business Model adds immense flexibility to recruiting when you’re already intending to employ remote professionals, as is increasingly the case. The only difference between hiring a local remote employee and utilizing a Virtual Assistant from a company like MyOutDesk is that the former adds hiring costs and uncertainty, and the latter comes with low to no hiring costs and a guarantee in the quality of work and professionalism, because Virtual Assistants are meticulously vetted and trained by their service providers. Although I can only speak personally for MyOutDesk, it is a fact that our Virtual Assistants are top-notch, educated, and trained professionals who are matched specifically and personally to a company’s needs and who are eager and ready to develop long-lasting personal and professional relationships with their clients.

In short, when you begin to embrace a model that includes remote workers, you are no longer confined to nearby applicants. You can hire someone with the same skills, same experience, same talent, and often more education, from anywhere in the world. And when you embrace hiring Virtual Assistants, you can take that next step and hire in a way that increases productivity and predictability and saves on things like physical facilities, paid time off, insurance, benefits, etc. Service providers like MyOutDesk handle the costs associated with keeping your Virtual Assistants employed, you just pay a flat monthly rate to keep them as dedicated workers for your company. Your company will experience immediate savings and relief that endure well into the future.

Everyone Wins

The Blended Business Model is a win/win for everyone, including the Virtual Assistants whose relationship with your company and their service firms is a virtual dream come true (pun intended) for a group of highly educated and trained professionals whose home country has yet to offer them the quality of work that they desire or themselves and their families. Enter MyOutDesk, offering Virtual Assistants a better job and a better life, and bridging the gap between their skills and your needs.

[Grab a FREE Strategy Call Here]

How To Blend…First Steps

Ask The People

Although there are dozens of “right ways” to enter the Blended Business Model, in my experience a great first step is to survey your employees. This initial outreach will promote transparency and confidence and will elicit feedback that will ultimately help you shape the perfect model that fits everyone’s needs. If you haven’t already, start by asking who wants to work from home, what equipment do they already have or will need, what hours do they prefer, if they’re ok with a split schedule, etc., and how they feel about incorporating remote workers from other parts of the world to assist them in their work. You’ll likely find that some people will actually prefer coming into the office for various reasons–lack of space at home, too many distractions, better access to equipment, change of scenery, etc. Not to mention that not every role is fit for remote work. Some people can do everything from a laptop anywhere in the world, whereas some roles require a physical presence for more oversight, to attend meetings, take inventory, etc.

Once you get the results from your survey, you can begin to develop a strategy for your next steps and your ultimate pathway forward. Be sure to consider other factors when deciding who must be present in-office and who can work remotely, such as experience level, department duties, and recent promotions or infractions, and determine the gaps that need to be filled and that can be filled by Virtual Assistants.

Build A Foundation

The next steps involve building the infrastructure for these changes and establishing best practices. Ensure that each employee gets the technology they need to fulfill their current and future role, perhaps by letting people borrow their office devices or setting a budget to purchase new equipment. You can even sell your existing unused equipment to recapture some spent costs. Then set company-wide rules and expectations–it’s easy to draft up a hybrid work agreement and have everyone sign and return. Conditions should be the same for everyone working remotely, so no one feels singled out or favored. And after existing staff have adjusted to this new flexible work environment, or on a parallel course, begin incorporating Virtual Assistants to create the Blended Business Model that has been wildly successful for hundreds of companies just like yours.

virtual meeting

The Blended Business Model Is Easier Than You Think

Despite any perceived complications, the path toward a Blended Business Model is relatively simple. Evaluate what your business does and how it handled unexpected remote work during the pandemic. Then survey your employees to get a finger on their pulse, and review the results. Make your selections, create a budget, then sign off on some new infrastructure and best practices. That’s literally the only hard part. Hiring Virtual Assistants to complement your changing workforce requires such a small effort and comes with such low risk, it’s essentially a non-task.

Once you hit the ground running, it’s just a matter of staying up to speed with your company’s needs and your employee’s wishes–keeping an eye and ear on what’s working and what isn’t and adjusting accordingly. In this way, you can keep the company culture alive that your employees desire while also increasing overall success. You can keep your staff connected, and keep them personally connected to your Virtual Assistants, by arranging virtual events over Zoom or other platforms to bring people together and recognize accomplishments. Regularly scheduled meetings to keep teams connected and in sync.

Remember, your culture is not the building everyone sits in. Your culture is not the brand of coffee in the office kitchen, or the electric scooters gathering dust. It’s what you do as an organization, how you work together, and what you accomplish as a team. What you do and who you are do not change because of local differences and incorporating new types of help. In a world where each employee may be hundreds of miles apart yet only a click or a call away, the culture becomes less about “where” and more about “who” and “why.” The “why” is what drove your company to relevancy and success in the first place, and that doesn’t ever have to change. The “who” is what companies like MyOutDesk strive to improve for you and your existing team.

In Conclusion

The only thing holding your company back from reaping the benefits and rewards of a Blended Business Model that combines Virtual Assistants with local staff working both remotely and in-person is taking that first step. And as it turns out, it’s a step that many companies have already taken during the pandemic. You might as well make the most of these unusual times and use what you know while leveraging what has been working for hundreds of other companies. Step ahead on the path toward the future instead of languishing in the past. As Mihran puts it, “This has been one of our best financial decisions we’ve ever made for the company” And, obviously it makes the team here at MyOutDesk very happy.

Free Stuff!

To get you started, we’ve linked below to FREE guides that should prove immensely helpful on your journey. There you can find download links to different guides, varying from detailed job descriptions to launch guides for starting with your first virtual assistant. Think of these as like a window into the experience and benefits you’ll get once you sign up, like a free sneak preview!

Launch And Grow Guides

Whether you took a look at those guides and decided you want the real deal, or maybe you already know that and you’re just ready to talk to a human being… follow the link below! Click that button to request a FREE one-on-one consult with one of our experts. We’ll listen to you first, hear and understand your needs and concerns. Then, our expert will outline an action plan for how our virtual assistants can be the missing piece of the puzzle for you. No obligation, just knowledge. You have nothing to lose and everything to gain.

Experience The Difference
MyOutDesk can save you up to 70% on employment costs
Claim a free business strategy consultation & ‘Grow Virtual’ Guide

December 15, 2021/by Dan Trujillo

Schedule a FREE Double Your Business Strategy Call Today!

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We know your time is valuable, so we won’t waste it. Your success is our success. So let’s be successful together!

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