Healthcare Virtual Assistant
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- Rated #1 in virtual assistant services by TechRadar & Analytics Insight
- Serving 7500+ clients with 800+ verified 5-star business reviews
- Longest-running virtual assistant service company
Help More Patients With a Healthcare Virtual Assistant
MyOutDesk specializes in delivering exceptional value to companies operating within the healthcare sector by offering virtual assistants (VAs) at an affordable rate, significantly undercutting the expenses associated with traditional in-house recruitment. Catering to a wide spectrum of healthcare establishments ranging from esteemed dental practices to innovative alternative health facilities.
Our experienced team of medical virtual assistants is prepared to seamlessly blend into your practice, ready to elevate not only your overall productivity but also your entire teams efficiency. Through our tailored VA solutions, MyOutDesk aims to empower healthcare businesses with the resources they need to flourish in an increasingly competitive landscape.
What A Healthcare VA Can Do For You
Virtual Scribe
Virtual Reception
Patient Support
Recruitment
Billing Support
Marketing
Virtual Scribe
- Documenting treatment plans, patient appointments, and relevant information
- Utilize healthcare software and electronic health record (EHR) systems to streamline billing operations
- Transcribe conversations in real time between doctors and patients
Virtual Reception
- Handle and route incoming patient calls to the appropriate teams
- Follow up with patients for appointment reminders
- Interact with clients and patients with care that is consistent with your brand
Patient Support
- Offering compassionate customer & patient support and guidance for non-medical concerns
- Handle appointment scheduling and rescheduling, ensuring efficient utilization of healthcare resources and reducing no-show rates
- Handle administrative tasks such as patient registration, insurance verification, and medical record maintenance
- Gather patient feedback and insights, helping the healthcare organization improve its services and patient care
- Update common EHR systems, Athena, ResMed, Brightree, etc.
Recruitment
- Review incoming resumes and applications to shortlist candidates based on predefined criteria
- Provide a summary of qualified candidates to hiring managers for further review
- Schedule initial phone screenings or interviews with the hiring team
- Assist in scheduling interviews with candidates and coordinate interview logistics, including video conferencing if needed
Billing Support
- Record and reconcile payments received from insurance companies, patients, and other payers
- Coordinate and enter medical claims into EHR software
- Generate and send patient statements for outstanding balances
- Address patient billing inquiries, explain charges, and assist with payment arrangements
- Utilize healthcare software and electronic health record (EHR) systems to streamline billing operations
Marketing
- Develop content that showcases the healthcare organization’s expertise, patient testimonials, and success stories
- Manage the healthcare organization’s social media accounts, including posting regular updates, responding to comments and messages, and engaging with the audience
- Monitor and manage online reviews and feedback to maintain a positive online reputation for the healthcare organization
Related Services
Administrative
Our virtual assistants can handle daily tasks like bookkeeping, calendar scheduling, document review, data entry, CRM management, and more.
Recruiting
Our virtual assistants can streamline recruitment efforts by screening candidate resumes, scheduling interviews, and more; saving time for recruiters.
Customer Service
Trust our virtual assistants to instantly respond to inquiries, guide customers through troubleshooting processes, manage inboxes, and more.
Hire A Healthcare VA With MyOutDesk Today
What Our Clients Are Saying
“People ask me how I can afford a virtual assistant. I can’t afford NOT to have one! Since hiring a virtual professional, my business has increased 322%. My VA handles my emails, phone calls, transaction work, everything I need help with. She’s like my partner.”
It’s more instrumental with our Virtual Assistants — we’re able to get more value for the price of what we pay for!
“MyOutDesk is where you’ll find real estate trained Virtual Assistants that can do everything that an assistant can do for you, except physically picking up a lockbox or paperwork, because they’re located remotely in the Philippines. They work the hours you want, in the timezone you’re in – and when you hire them for 8 hours a day, they actually work a full 8 hours a day – without the meetings, calls, bathroom breaks & everything else. They work, work, work, which is why they get so much done.”
“We’ve been really happy with MyOutDesk’s resources. We have all our training and processes ready and all we really needed were good candidates to interview and MyOutDesk has provided that. We needed to plug someone in quickly and MyOutDesk made it possible!”
“The value for us is that we’re getting more phone calls answered, which means more properties that we’re leasing. So we’re leasing more properties faster throughout the month. We’re commission based, so that’s a big benefit to our business.”
“We’ve had systems in place for a while, but since getting our VA, we’ve noticed more time devoted to our buyers and seller and actually more time to be able to follow up on leads rather than following up on checklists of listings and closings. MyOutDesk is a very innovative and cost effective company and they strive hard to please. Our VA is excellent. She’s very service focused and picked up the flow of operations quickly.”
“MyOutDesk is the best company out there. Hiring a VA is tough and finding a good one is almost impossible it seems sometimes. With MyOutDesk’s strict standards and pre-screening you truly just have to find a fit for your company because the rest of the screening has been done for you”
“Our VA does a lot for us — she answers all the emails and replies to most of the inquiries, she answers the phone, she returns voicemails and she handles our intake coordination for scheduling our therapists and the necessary paperwork to get them ready for the appointment!”
“MyOutDesk has been incredible to work with. The time they have spent with me and helping me has been far and away more than I expected. I can’t remember ever working with a company that has been more helpful. I am thrilled to have found them and extremely excited about the opportunity we have in front of us to build our firm and grow profits. [I] highly recommend them.”
“MyOutDesk is the perfect solution for my overall goals in the REO market. My virtual assistant has a lot of real estate knowledge, and what she doesn’t know, she picks up quickly. She has become a real asset to our team. I highly recommend MyOutDesk.”
“Our Virtual Assistants are punctual, detailed, consistent, give us superlative work and are an important part of our team. This lets us increase business, frees up agents to go out on appointments and sell homes. We could not be more pleased with the level of work we receive from our virtual assistant team members!”
“We hired our first VA about 4 years ago, and they’ve become an essential part of the business. They do administrative work, ensure quality in our client info & leads, update the CRM, create reports, etc. If they’re gone, we start crying – they’re really that crucial.”
“MyOutDesk has been instrumental in helping us find super talented VAs!” that fit our culture, help us grow our sales and handle our operations. They’re a wonderful company that provides great introductory training and we’re glad to be in business with them!”
“Our experience with MyOutDesk has been amazing! They have provided us with hard working and dedicated virtual assistants with the skill sets that meet our company needs. We set high standards and they have met them all. They’ve saved our company time & money.”
“There are many tasks in real estate that are not dollar productive for a top producing agent—important but not necessarily the best use of my time. I started with some online work and I now have graduated to 3 full time virtual assistants with MyOutDesk. To think that someone half way around the world is a key member of my team is awesome. I’m contributing to our global economy and becoming more profitable at the same time. Simply awesome!!!”
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