How Much Does A Virtual Receptionist Cost?

The average cost of a US-based virtual receptionist is $17/hour, which equates to a $2,720 per month salary. This does not include equipment fees, insurance, benefits, etc. A Virtual Receptionist with MyOutDesk will cost around $1,788 per month with no added costs.

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Q: What is a virtual receptionist?

A Virtual Receptionist handles communication & office tasks like call screening & reception, chat & email response, scheduling & calendar management, CRM updates, office administration, bookkeeping, and more while working from a home office or remote call center.

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8 Facts and 4 Tips to Strengthen Your Real Estate Referrals

MOD Virtual Assistants, Real Estate

92% of respondents reported that a positive recommendation from a friend, family member, or someone they trust is the biggest influence on whether they buy a product or service.

~ Paul M. Rand, VP Communications @ University of Chicago

Real Estate Referrals: The Backbone of Realtors and Brokerages

Most Real Estate Agents complete nine out of every ten deals from their sphere of influence. This usually includes loved ones, friends, and past clients. Therefore, the amount of business you can generate from referrals is essential and should not be overlooked nor neglected, and yet, many Real Estate professionals do.

Referrals Matter In Real Estate

Word of Mouth

In the modern business world, 74% of consumers say that word-of-mouth is a critical influence on their purchases. ONE offline word of mouth impression increases sales by at least FIVE TIMES MORE than a paid advertisement. Consumers rely on word-of-mouth 2x to 10x more than paid media.

Real Estate Referral Fee

The standard rate for real estate referrals is 25% but this is just a baseline to work from. It can really be whatever you want it to be and can change based on the situation, the relationship of the people involved, and the market. If you want to maintain a good relationship with people referring your business, it’s probably best not to be cheap when it comes to a real estate referral fee. Take care of the people taking care of you!

8 Real Estate Referral Statistics you should take into consideration:

The typical agent earns 42% of their business from repeat clients and referrals from past clients.
82% of all real estate transactions come from repeat and referral businesses.
21% of agents get more than 50% of their business from referrals from past clients.
25% of agents generate more than 50% of their business from repeat clients.
92% of consumers trust recommendations from friends and family above all other forms of advertising.
82% of real estate sales result from agent contacts through previous clients, referrals, friends, family, and personal contacts.
65% of agents get no business from open houses.
88% of buyers and 84% of sellers would use their agent again or refer them to others.

While marketing funnels, advertising, and prospecting can generate much business, there is still no channel as powerful as referrals and repeat business. Reaching out to your past clients and consistently touching base with everyone in your sphere of influence is an essential strategy that you need to have in place. It doesn’t have to be hour-long conversations or even face-to-face encounters. While those would work well, too, you can use the many means of communication available to set a healthy game plan to nurture your network.

People influence people. Nothing influences people more than a recommendation from a trusted friend. A trusted referral influences people more than the best broadcast message. A trusted referral is the Holy Grail of advertising.

~ Mark Zuckerberg, Co-Founder @ Facebook

4 Tips for a Healthy Referral Pipeline

Start investing before the big sale. The relationship a realtor has with their clients is built upon every interaction they have, from beginning to end. Take advantage of every opportunity to strengthen that relationship, and establish yourself as not just a “salesman” in their life, but a friend who’s genuinely looking out for them. For example, gifts are often reported as a very effective way to do this. Celebrate every milestone on the journey to closing; did the seller pass inspection after a lot of hard work on repairs and upgrades? Send a bottle of champagne!
Cultivate the relationship beyond the sale. The celebration doesn’t stop just because the deal closed. Part of building that relationship extends beyond the closing. You should be strengthening that relationship and staying ever so slightly on their mind, year round. You can do this by continuing to celebrate milestones, like the 1-year anniversary of when they closed on their new house for example. But don’t limit yourself, celebrate anything that’s important to your client too, like their firstborn or the opening of a business. Time for another bottle!
Make it personal, for them. Okay sending a nice bottle of wine or champagne to celebrate milestones and wins is great, but what if they don’t drink? It’s important to keep the whole experience about them, not you. During the entire process, you should be getting to know your clients, so that you can tailor gifts and other experiences around their own interests and preferences. You can even send them a curated list of gift options for the right occasion. But don’t forget the personalized message! Gifts are great, but stories are forever.
Host some killer events. What better way to get people talking than to bring them all to an open bar? Seriously though, a surefire way to get your clients buzzing is to bring them to an event they’ll be talking about all week. This can be in-person or virtual, but keep it relatively intimate. Only invite 10-20 past and current clients, not counting their partner or family. This empowers them to network with each other and gets everyone talking about it to their own friends and family afterward. You’ll be a household name in no time!

Strategize! Execute!

Once you have strategies in place, finding the time to put them into action is a whole other story. Having someone in your team who can put these plans in motion, consistently monitor them, and not just implement them but keep them moving can help you win those referrals and keep business flowing in. A MyOutDesk Marketing or Administrative Virtual Assistant can do that for you as you focus on growing your business and finding more people who will bring in more referrals.

If you have any questions about how our virtual assistants have played such a key role in the real estate referral game these days, use the link below to request a 1-on-1 Q&A session. No obligation, no pressure, we just like to answer questions. Our success is literally your success, so let’s be successful together.

Experience The Difference
MyOutDesk can save you up to 70% on the employment cost
Claim a free business strategy consultation & ‘Grow Virtual’ Guide

May 24, 2022/by Abby

Upgrading HR Teams with Workbright and MyOutDesk

Human Resources, MOD Virtual Assistants, Technology, Vertical Markets

You don’t automate to get rid of the human; you automate to empower the human. And that’s essentially the name of the game for Workbright; a set of HR tools built for small and medium businesses. We’ve chosen to highlight this particular product in our monthly tech blog because it’s one of the most commonly used services by our clients in the HR industry. Not to mention it’s the kind of software that pairs perfectly with virtual assistants, for several reasons which we’ll cover below. So if you’re in the Human Resources business and exploring ways to increase efficiency, team morale, and revenue… then read on and see why virtual assistants paired with Workbright is such a potent combination.

What exactly is Workbright?

Workbright is a professional toolset built to handle the repetitive and time-consuming tasks that slow down the hiring process. Just like our virtual assistants! The entire platform is online and has an emphasis on being mobile-friendly. With busy professionals being on the go so often, plus the leaning towards working remotely as of late, having an expansive platform like Workbright accessible from virtual anywhere is immensely useful. Just like how our virtual assistants work remotely, and thus are accessible to their teams and leaders from virtually anywhere as well. Starting to see the parallels? Workbright has all of the features and flexibility necessary to help HR teams do their jobs as efficiently as possible. As well as to allow new hires to get through the onboarding process in the same manner. This software guides both HR teams and new hires through an efficient and intuitive process, that gets everyone to work faster. What’s not to like about that?

Here are some of the things that Workbright has in common with our own virtual assistant professionals.

What can Workbright do?

As we mentioned above, the entire platform is useable 100% remotely. Being able to work from anywhere is a hot topic in the professional world, and Workbright was ahead of the curve with this toolset. Using technology to automate not just mundane tasks but important time-consuming tasks are imperative these days. Most job hunters are doing so from a tablet or their phone, or even just a laptop in a coffee shop. They need software that will fit itself to the device they’re using, in an easy and effective way. Workbright does exactly that with its highly intuitive and customizable interface. Everything can be tailored to fit different business needs, adapting it to fit your established processes. Workbright doesn’t need to take over your entire HR department, it just needs to empower them to do what they already do, only better.

Safe and Secure

With all this talk of technology and ease of use, what about accountability and accuracy? Workbright thought of that too, by enabling granular control of all forms, fields, reports, and admin permissions across the platform. Not to mention an extensive reminder and alert system. Automated event reminders and notifications can be customized and enabled for both the HR professional and new hires. Ask for digital signatures, send secure documents, report and export data, make adjustments in mass, and even check for tax credits automatically. The entire hiring process can be monitored remotely, with pinpoint accuracy and up-to-date information. Imagine handing over software this robust to an experienced virtual professional. It’d be like having an entire HR team in one person!

Forms and Compliance

One of the most important aspects of HR is keeping everything safe and legal for the company and the employee’s sake. With Workbright you have access to a robust forms feature as well as a safeguard for compliance concerns. Convert existing hiring packets into a library of smart forms, and send for digital signatures. Even Form I-9 can be done 100% remotely and instantly submitted for E-Verify cases. No more manual entry with more opportunities for human error. Everything is audit ready because all of that data is auto-stamped with time, date, and the IP address of whoever worked on it. Never worry about an audit again! An HR virtual assistant can manage and review all documents and packets for an HR manager, ensuring everything is where it needs to be when it needs to be there, and with everything, it needs to have. Workbright even comes with guarantees that can result in a refund if any promises are not kept or expectations are not met.

Human Automation

As you can see, automation technology isn’t about removing people from jobs and letting some artificial intelligence take over. It’s about simplifying, streamlining, and overall improving the processes that humans must do, by integrating technology into those processes. Workbright aims to do just that, by giving HR professionals the tools they need to make the entire hiring and onboarding process a breeze for everyone involved. When you combine a platform like this with a virtual assistant like ours, you get a recipe for a strong and effective HR team with half the calories so to speak. “Empowering people to get to work” is the motto of Workbright, and it might as well be ours too. Because that’s exactly what we do, just with remote working professionals rather than software. So mixing the two creates a professional powerhouse. And if today’s professional climate is any indicator, HR teams could really use a helping hand.

MyOutDesk + Workbright = Future Proof

The world of HR is tumultuous, to say the least right now. Recruiters are desperately trying to attract the right talent, while the talent is extra cautious about where they devote their time and energy. The average time to hire someone new in the US is 43 days. Do you have over a month to spare, just to hire someone whom you don’t even know will stick around? If you’re a growing business, then you probably don’t, and shouldn’t be anyways. Time is money, stop wasting both. You can hire an assistant for your HR team, from us, in just one week. Then pair them up with your local HR leader and software like Workbright, and watch your HR woes melt away. Don’t believe us? Have some questions? Hit the link below to request a Q&A session with one of our experts. They’ll answer all of your questions, and determine if our service is right for you.

Experience The Difference
MyOutDesk can save you up to 70% on employment costs
Claim a free Double Your Business strategy consultation & ‘Grow Virtual’ Guide

May 10, 2022/by Dan Trujillo

The Recruiters Guide to The Labor Market in 2022

MOD Virtual Assistants

The Great Resignation is basically over. Welcome now, to the Great Stagnation. According to recent Labor Statistics data, there were about 11 billion job openings as recently as February, and two jobs for every person looking for one. The workers have left, they’ve gone home. Now businesses are sitting with gaps in their teams, searching for reliable professionals to fill them. Some blame it on the inability of many recruiters to adapt to the new world we live in. Others blame it on Americans simply not wanting to work or having new standards set unrealistically high. No matter the cause, what we’re experiencing now is a kind of stalemate. A game of chicken so to speak, between employers and professionals. Companies need professional talent and they are getting desperate to recruit it. While Americans are waiting for employers to catch up to the new norms of the professional world.

So what does this all mean to you and what’s next? That’s what we’re going to explain in this article. So that you can better understand how your business fits into this equation, as well as what some of your next steps should be. MyOutDesk is the longest-running virtual assistant provider in the world. We have 15+ years of experience matching virtual assistants to professional roles across industries, at companies big and small. We know a thing or two about the labor market and how to stay several steps ahead of it. So take our hand, and let’s get to stepping.

What’s going on?

The pandemic changed our world in unprecedented ways, and we’re still in the wake of those changes. Many professionals lost their jobs, and many just transitioned to some form of work-from-home arrangement. As conditions began to settle and return to this “new normal”, professionals found themselves accustomed to their new flexibility at work. And the ones not working at all found themselves wanting more incentive to even return to the workforce. With rumors of a flourishing job market, many professionals left their positions, setting their eyes on greener pastures at that other company. This has left recruiters and HR professionals in a very weird position, as they scramble to understand it and respond effectively.

(click to enlarge)

99 Million Americans are not looking for work

According to the Labor Department’s Bureau of Labor Statistics, the unemployment rate is going down(3.8% as of the start of March). Even still, the number of people not actively seeking work remains high; at about 99 million people according to the Census Household Pulse Survey. Of that number, nearly half were retired. After retirees, the next-largest group of “unemployed and uninterested” was the 18 million who gave “other” as their reason, and 7 million who gave no reason at all. In that same month of February which had 11 million open positions, the monthly quit rate(a government measure of worker resignations) reached 2.9%. With the pandemic in our rearview and inflation making the dollar worth less and less, why aren’t more people really trying to get a job?

Money isn’t everything. Until it is.

In the old days, it seemed like simply offering money for someone to do a job for you was all it took. Offer a bit more money and you get even more interest. Nowadays it’s not all about the money, it’s also about workplace environments, benefits, flexibility, and work-life balance. US professionals have come to expect more from their employers, and not just from their paycheck. They want the flexibility to work from home(or something hybrid), they want competitive benefits for their families, and more PTO to enjoy life. But that isn’t stopping recruiters from leaning into the temptation of money to attract talent. In fact, 19% of HR professionals surveyed said they need to increase benefits and compensation for current and new talent. Transparency around wages in job listings is growing, even becoming required in some states like Colorado and soon New York. It’s predicted that, as inflation continues and more Americans burn through their savings and credit cards, the dollar sign metric will soon be a top priority once again.

(click to enlarge)

Nearly ⅓ of people who quit one job for another said they felt surprise or regret, according to a survey of 2,500 US adults conducted by The Muse, a job-search and career-coaching company.

You catch more bees…

Recruiters are using money to entice professionals, with bloated salaries, enhanced benefits packages, and big hiring bonuses. According to a July 2021 Robert Half survey of almost 3,000 senior managers, 48% are offering signing bonuses and 43% are giving more PTO. Someone not even looking for work reported being offered 3x their previous salary by a prospective employer. It’s a blunt force method of getting what you want, but it has proven effective. Especially now that(plot twist!) a lot of those professionals who left their positions willingly, are actually coming back. Millions left their jobs during the pandemic, many to see if the grass really was greener. But many faced a realization that no matter where you go, things will never be perfect. Some companies over-promised on autonomy or the flexibility to work from home, or simply didn’t have the kind of culture they were accustomed to. So as the dust settles and the picture becomes more clear, many are looking back at their old jobs through rose-tinted glasses. Which is turning the job market into a revolving door as of late.

The SHRM State of the Workplace Study

Let’s look at some cold hard statistics, shall we? The SHRM State of the Workplace Study for 2021-2022 is a survey of 1,737 HR professionals and 642 US workers. They reported back some eye-opening data that really give you a preview into the year ahead. For example, resignation rates are continuing to climb; 26% of small companies reported climbing resignation rates, and 53% of large companies reported the same. It is interesting to note that remote working organizations are faring a bit better. For example, the labor shortage is a top challenge facing 74% of remote companies, and 87% of in-person companies. Furthermore, another problem facing 67% of remote businesses and 80% of in-person was legal and compliance concerns. While we’re on the topic, here are the top four challenges facing businesses of all sizes…

Labor shortage
Legal and compliance concerns
Health and safety
Inflation concerns

We already mentioned the labor shortage and legal concerns, but what about health and inflation? It makes sense that those two don’t really come up for remote workers because they’re more detached from those hurdles. When you work from home you’re not as likely to catch a cold or worse from a coworker or bring it to work for others. And with inflation on the rise, it pays to stay home and save on gas money, daycare, less need for PTO, not eating out as much, etc. Same for employers who don’t have to worry so much about office overhead, on-site insurance, amenities, etc. Simply put, the more remote working professionals you have, the less you have to worry about. The same goes for finding, maintaining, and retaining talent. Remote organizations were rated 2.5x more effective in those areas than in-person offices.

Looking Ahead

Of the many HR professionals surveyed, there were four target areas of improvement for 2022. While most of them reported satisfaction with how their organization handled the pandemic, continuing to navigate the aftermath of the pandemic continues to be a priority. Here are the top four efforts being prioritized by HR professionals in 2022…

(click to enlarge)

It’s no question that fewer brick-and-mortar facilities can equal more cost savings and fewer headaches for business owners. There’s even evidence that remote working can increase productivity for those not in the office. Not to mention the cost-saving benefits for the employees themselves. Focusing on more flexibility with remote work options, coupled with competitive wages to keep up with inflation, seems to be the recipe for attracting talent.

It’s time to think outside the b̶o̶x̶ building

These are unprecedented times we’re in, facing new yet familiar obstacles in the professional world. So why not respond with new but familiar ideas? Take for example the blended(or hybrid) work model. It has been around for ages but recently has gained traction in the face of increased work-from-home flexibility. With a hybrid work model, organizations can hit all of those 2022 checkboxes with relative ease. By outsourcing roles that can be done remotely to virtual assistants in another country, business owners are realizing they get the same benefits as a local hire. Plus the added benefit of massive cost savings, which can then be re-allocated to their local experts. Improve what little office space you need, and offer better compensation and benefits for the few employees who are local. That’s how you attract and keep the talent you want.

MyOutDesk > other virtual assistant services

We’ve already made it clear that the labor market struggles we face today likely aren’t going anywhere all year long. Efforts to attract and retain top talent need to be amplified by any business hoping to stay ahead of the curve and set itself up for massive success in 2023. Now it’s time to make clear why MyOutDesk specifically has been and continues to be the secret weapon for missions like that. Outsourcing busy work to virtual assistants in another country isn’t new. In fact, it’s often discussed by business owners off the record and in whispers, due to archaic stigmas surrounding the industry. We’re here to dispel those concerns with facts and evidence.

For a more in-depth analysis of the benefits of virtual assistants, LEARN MORE HERE when you’re done with this article.

Our virtual assistants are based in the Philippines. Did you know they have a 95% literacy rate wherein the medium of instruction is mainly English? And they’re ranked 27/100 countries globally on the English proficiency index, and ranked #2 in Asia. So we aren’t giving companies language barriers to work with, we’re connecting them with fluent English-speaking professionals. On top of that, we have a very thorough interview process for our hires, ensuring they have the experience and/or education preferred. As well as reliable equipment and internet, coupled with a rigorous background check. In other words, assurances for you. The kind of assurances you simply don’t get with a random local hire or someone of a contract service like Fivver. And if there is one thing that is like gold to recruiters and HR teams right now, it’s assurances.

Your labor market friend in 2022

With our history and expertise in the remote working professional world, coupled with the struggles of our current labor market, it really is MyOutDesk’s time to shine. And we invite any business trying to grow while staying ahead of these obstacles to shine with us. We hope this write-up was informative and interested enough to have kept you this far down. We are in a prime position to support growing businesses of any shape or size right now with our proven and reliable virtual assistants. Your success is quite literally our success, so let’s be successful together. Use the link below to request a talk with one of our experts, where they’ll go over any questions or concerns you have. Zero obligation or pressure, just a friendly and educational conversation, as long or as short as you need. We’d love to hear from you!

Experience The Difference
MyOutDesk can save you up to 70% on employment costs
Claim a free business strategy consultation & ‘Grow Virtual’ Guide

April 28, 2022/by Dan Trujillo

Leader or Assistant – You Can’t Be Both

MOD Virtual Assistants

Not too long ago we shared a particular quote that we found motivating. It was a graphic image with a very blunt quote, shared on our social media channels. We expected that some folks would agree and of course, some would disagree. Everyone’s entitled to have their own opinion, especially when it comes to bold claims like the one quoted. What we didn’t expect was just how passionate(and misleading) some of the responses were! As of writing, that post has 4,000+ reactions, 340+ comments, and 550+ shares. So we felt it only appropriate to not only address some of the responses we saw repeating but explain a bit more about the message behind the quote.

The Quote

Let’s talk about the quote itself, first. What does that even mean? Where did we come up with it and why do we support it? The idea here is that by taking on all of the responsibilities of a particular job, you become multiple employees yourself. Just because a particular task like processing paperwork is part of the business you lead, doesn’t mean you need to be doing it. It’s really no different than if you stopped and went down the hall to clean the employee bathrooms. If you’re a manager and you’re doing that, then you’re also the janitor. Regardless of the extra tasks you take on, the point is that you shouldn’t have to. You have higher-level, dollar-producing tasks that adhere to your expertise. Those tasks can’t play second fiddle to busy work, or your business will never grow to its full potential.

The Arguments

“Or you are capable of doing your own work. Nothing wrong with that.”

This comment was one of the most popular responses under this post, with 70+ reactions and 20 replies! At first glance, this statement makes sense and sounds agreeable. Unfortunately, it misses the entire point of the post. The quote isn’t referring to whether or not you are capable of doing paperwork, it’s about why you shouldn’t be in the first place. An entrepreneur who is trying to grow their business really shouldn’t be dividing their time among menial tasks. It’s not about being capable, it’s about focusing on the right things and delegating the rest to someone else just as capable. Processing paperwork, data entry, reviewing for signatures, filing, etc are not complex tasks that require a specific skillset. Those are the kind of tasks that just about anyone can learn with a bit of training. Need more proof that time is of the essence when you’re growing a business? Check out this informative piece when you’re done here.

“I’d rather be my assistant and know that it’s done right, and finish the job I started with my clients…”

Here’s another response that got some decent attention, with 15 reactions and a few replies. Luckily, someone replied to this comment and demonstrated their own understanding of the quote when they said; “That’s a lot, I mean a lot of work for a growing business. Imagine if every business owner said they don’t want help…yikes”. This guy gets it! But let’s dive deeper into what the initial response is saying; they don’t trust someone else to get the job done right. That sounds like a personal problem rather than the strategy of someone successfully scaling their business. When you take a bit of time to find the right people and train them well, you solve your own problems. For an organized, efficient team, the paperwork should not be so complex that an experienced assistant can’t learn it and do it for you. Freeing you up to devote more time and effort to the higher-value tasks you deserve to be focusing on. And guess what? It also frees you up to spend more time with those clients they mentioned, since you’re not juggling paperwork when you could be adding value to your customer experience.

“If we are doing our paperwork, we are smart and know what to do to get things done when we can’t afford a staff.”

This comment references the concern about “getting it done right” again but also mentions the cost. Since we already covered the issue of thinking you’re the only person in the world who can do paperwork, let’s talk about the price point. It’s totally fair to be concerned about the cost of hiring additional hands. For a lot of entrepreneurs, the early goal is to simply increase revenue. And they think they’re cutting into that by adding more employees that need to get paid, but they couldn’t be more wrong. It’s called an investment! The time you waste doing your own paperwork, taking time away from higher-value tasks, and facetime with your customers, will equal slower gains and even loss of income over time. By investing in one or more virtual assistants, you pay a little in the short term but increase productivity and thus the potential for more revenue in the long term. When you outsource to a virtual assistant you save up to 70% off the average cost to hire a local assistant, but you get the same quality of reliable work. So in this scenario, you kind of can’t afford to not hire an assistant.

“And if you own your own business you’re also the window cleaner, security, janitor, etc. All of that is ok.”

This is a perplexing comment because it continues on, even more, to really take offense to the original quote. This sentiment was echoed a few times, which showed us that message here really was missed by many. When you’re just getting started, sure it makes sense that the owner will be handling a lot of things themselves. That’s just how it goes, no argument there. But as you grow, you will need helping hands. That’s a fact. As far as business owners go, you’re not special. It’s simply not professionally intelligent or business savvy to think it’s ok for the owner or other executives to also have to process stacks of paperwork, let alone clean windows or be security. That’s just silly. Maybe if you have a “mom and pop” book store or pastry shop that might make sense for your model, but for most growing companies it simply doesn’t make sense to not delegate busy work to trusted assistants. You started your business for a reason; you have a vision, and the skills and talent to execute that vision. Not just anyone can do that! Once you’ve hit the ground running you should be focusing on those skills and talents, not doing paperwork. That’s something anyone can do.

The Ones Who Get It

“In order to purchase time for yourself, even though you can do some things yourself, pay a professional to free up time for other things you want to do.”

Now there’s someone who really gets it! Like we said above, this idea of not doing your own paperwork isn’t about being capable or not. It’s about dividing your time appropriately and efficiently. And in the case of MyOutDesk, doing so cost-effectively as well. By hiring a helping hand for busy work like paperwork, you free yourself up to focus on what made you excited about this job in the first place. We’re sure doing paperwork isn’t why you wanted to be a business owner. So why force yourself to do it? Time is money. By insisting on doing everything yourself, you’re wasting both.

“Doing everything myself makes me an employee of my business, not a business owner. I’m working to free myself of the work an assistant can do.”

Bingo. Business owners often start their businesses because they didn’t want to work for someone else anymore. Some could argue that by doing their own paperwork they’re just working for themselves, which was technically their goal. But just because you are your own boss doesn’t mean you’re a good boss! Imagine if you were an experienced expert in the field of HR, but your boss made you set aside time every day to process a stack of recruiting paperwork. This starts eating at your available facetime with the employees you’re there to serve, for example. Eventually, you’ll resent your boss for not investing in an assistant to help streamline your processes so you can focus on what they hired you for. Well, don’t resent yourself someday for not asking for a little help because you thought it was impressive or admirable to always be grinding. It’s not.

Words of Encouragement

“Yep and you’re right, been there done that… whew!”
“Right! I needed to get an assistant. She’s great!”
“Ooh I felt attacked, that’s great marketing!”
“Truth, I agree because I do need assistance. Don’t want to be boss and secretary too.”

We felt like adding a few more positive blurbs from the comments to highlight that it wasn’t all protest! It was a controversial post because the response was fairly divided. While a lot of folks did seem to miss the point a bit, quite a few understood the message and could relate. Perhaps it has to do with their own experience being business owners? We did notice that a lot of the protests came from people who didn’t appear to be business owners, anyways. And the folks who are might be speaking from their experience with much smaller businesses. The kind that doesn’t necessarily have much need for scaling up as an expanding business does. So while the message behind this quote may have been controversial for some, we understand it’s also relative. But for most growing businesses, you’re either a leader or an assistant, not both.

Work Smarter, Not Harder

When you hire a virtual assistant, you’re investing in your own business. Ask yourself: what is truly stopping you from embracing the timeless business practice of hiring an assistant? If it’s the cost, the uncertainty, or some false sense of pride about “doing it yourself” then you’re looking at this all wrong. Any business that has any kind of goal around scaling up, growing, and expanding so as to increase revenue, will certainly find a need for assistance. If your business is small enough or has a narrow enough focus, then this message simply isn’t for you. In fact, power to you for being a hustler in your world! We agree it can feel good to do it all yourself and have that peace of mind and satisfaction at the end of the day. But that life isn’t sustainable for every person or every business model. Most enter the business ownership world because they eventually want their business to work for them, not the other way around.

So, are you still firmly against the idea of an assistant? Or are you undecided now? If so, is it the cost or the fear of reliability? Because at MyOutDesk we got you covered on both. Our virtual assistants grant all of the same benefits as a local assistant, but at a fraction of the cost. They also come with years of experience, natural talent, education, and drive. We verify all of our virtual assistants before adding them to our pool of available professionals. We also provide certain assurances, support, and benefits to smooth the transition for any business new to the concept. You have nothing to lose and everything to gain by exploring your options with a virtual assistant. So use the link below to request a consultation. Our expert will go over everything with you and answer any questions or concerns you may have. Like we said before, time is money. And we’re not in the business of wasting either of yours.

Experience The Difference
MyOutDesk can save you up to 70% on employment costs
Claim a free business strategy consultation & ‘Grow Virtual’ Guide

April 14, 2022/by Dan Trujillo

MOD Movement: The Non-profit That Serves the World

Community, Vertical Markets

We recently had someone reach out to us, inquiring about what we do to support our valued employees overseas. Rather than take offense, we actually appreciated the voice of concern! As it gave us an opportunity to talk about something very dear to our hearts at MyOutDesk. A little something with a big impact we call MOD Movement. Being of service to those in need is a core value of ours. So it only made sense that we find a way to utilize our successful platform to expand how we serve. And what better way to give back than by helping underprivileged communities receive opportunities they might not have otherwise. Are you wondering how exactly a big business like ours achieves this, or maybe just why you should care? Read on to learn all about it in this informative case study.

What is MOD Movement

MOD Movement is a charity organization started by the generous employees of MyOutDesk in 2013. It’s a California-based nonprofit corporation made available to the public and backed personally by our CEO Daniel Ramsey. As a provider of the best virtual assistants for any company trying to scale up, serving others is ingrained in our business philosophy. It’s just part of who we are, which means it doesn’t stop at the product we offer. Our efforts to serve others extend beyond our 9-5 hours, beyond state lines, borders, and even oceans. That’s why in addition to 100% of all contributions going directly to our charitable missions, MyOutDesk matches all local donations. So even if you don’t donate directly, by hiring one of our virtual assistants you’re already making an impact on someone’s life. With 130 customers currently contributing, our ongoing mission to create an impact in the world is very much on track.

Your Donation

We offer two different ways to contribute to our charity; single donations or monthly. And all contributions are completely tax-deductible. Tax-exempt 501c3 status has been approved for MOD Movement since March of 2018, and donors can deduct contributions under IRC Section 170. Every project we channel our contributions to is verified and disclosed publicly. We also measure a project’s success by the number of lives impacted. Because the two highest priorities associated with MOD Movement are: transparency with our customers about what the money is being used for, as well as the level of impact the chosen project has. We even track and publicly report our hours of contribution each year. These assurances are why we’ve been so successful at rallying involvement from internal employees, vendors, clients, and our virtual assistants themselves.

What MOD Movement is doing

BoysTown Orphanage

The MOD Movement participates in an annual day of giving at the BoysTown orphanage, a non-profit organization in the Philippines. In 2016 for example, we brought in a carnival for the kids and food and supplies for all of the residents. MOD Movement also paid for renovations to their basketball court and new sports equipment. We continue to work with BoysTown eight years later, matching donations to improve the way of life for over 600 children and families. We have also focused efforts on expanding their senior living facility in Manila, Philippines. It is here that 40+ seniors are living in a tent with medical conditions. Donations to this charity will grant them new housing to keep them healthy and comfortable. And overall improve their basic quality of life. The planning phase for this ambitious project is underway right now.

The HOW Group

Our latest pursuit of community service is in partnership with The HOW Group charities organization. Its mission is to help families break the cycle of poverty and participate in the American dream via homeownership and financial freedom. We’re working with them right now to help fund the renovation and construction of eight homes in a West Philadelphia neighborhood. The HOW Group buys dilapidated homes in Philadelphia and then works with reputable contractors and vendors to renovate them. The homes are then sold to low-income families at 30% – 50% below market value, granting them instant equity and a strong foundation to start anew. Donations like ours from the MOD Movement charity make these housing projects not just possible, but necessary. Below is an example of a project house before and after a donation-funded renovation.

Below is an audio clip from a call with one of the families served by the HOW Group, as well as a before and after image of a house renovated by the charity. The positive impact on a family’s life by this organization is immeasurable, and we love having tangible proof like this.

This program helped me improve my financial literacy, pay down my debts and qualify for a mortgage. I now have a mortgage that is less than my rent was, and am able to save extra money every month. I have dreamt of being a homeowner for many years because I wanted to show my children that if you work hard, you can accomplish your goal. We are forever grateful. – said by a homeowner served by the HOW Charity

Help Us Help Others

MyOutDesk is the leader in outsourcing for virtual assistants, and a lot of our success has to do with core values. Having a servant’s heart is such a big part of who we are, and it shows in how we service our clients. As well as how we embrace and support our remote working professionals all the way in the Philippines. We are in a unique position to spread our desire to serve outside of our industry. Be that building homes in another state or building communities in another country. Our 2022 goal is to reach half a million dollars in community impact, and so far thanks to generous volunteers we are on track. If you’d like to speak directly to one of our experts you can request a consultation via the link below. We’d be happy to discuss our mission and how helping your business grow with virtual assistants contributes to that mission. Thanks for reading, and if you click that donation button, thank you for that too.

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April 12, 2022/by Dan Trujillo

What Is a Virtual Receptionist and How Much Do They Cost?

MOD Virtual Assistants

When your existing or potential customers reach out to your business, who is their usual point of first contact? Say they want to schedule an appointment, inquire about a job opening, or request to speak with someone specific; who’s filtering them accordingly? Any business that wants to be taken seriously needs some form of a receptionist on the frontline. Even if you’re not quite busy enough to really need one, having one can be extremely beneficial. In addition to helping you respond faster and stay more organized, it also helps with the perception of your business. And remember; perception is reality. If you want people to think of your business as successful and serious then you need to look like you are.

An easy way that a business at any stage can flex that receptionist muscle is by hiring someone remote for the position. Ever heard of a virtual receptionist? They’ve become increasingly popular among companies just getting started, as well as established companies trying to be more efficient and cost-effective. Those just happen to be two things we specialize in at MyOutDesk.

What is a virtual receptionist?

By definition, a traditional receptionist is an employee taking an office or administrative support position. The work is usually performed in a waiting area such as a lobby or front office desk of an organization or business. Receptionist duties are not limited to welcoming people who walk in the door. However – a receptionist can take over a multitude of duties needed to keep a business running.

A virtual receptionist is no different from the in-person receptionist you’re used to, other than their location. They can do virtually everything that a traditional receptionist can do but without needing a front desk of yours to sit at. And at a fraction of the cost! Furthermore, it’s important to note they can achieve this with absolutely no downgrade to the quality of work you get. Just because they aren’t a few feet away from you doesn’t mean they are any less capable or reliable. Assuming of course you hire them through the right outsourcing company. Like us for example! Now, you may have a physical office with someone at your front desk already. Having a virtual receptionist is still a great idea because it allows that local professional to focus on in-person needs. Like greeting visitors, tours, physical mailing, and general office management. Because while they’re doing those things, they’re missing phone calls and emails are stacking up. But not if you had a virtual receptionist handling those remote duties.

What They Do

The primary responsibilities of a virtual receptionist start with answering calls. From there it’s a matter of following whatever procedure or script you trained them on. They can take down messages and relay them to the appropriate person, or transfer them to someone if they’re available. Scheduling is another task they can handle, by taking down appointments, cancellations, and changes as they come in. They can also process over-the-phone payments, answer general questions, and manage an email inbox throughout the day. But wait there’s more! They can even do this for you 24/7! Because our virtual assistants are in the Philippines, their schedules can be as flexible as you need. So when you’re office is closed for the night you can have someone standing by for after-hours inquiries and support.

Virtual Receptionist: Common Positions?

MyOutDesk has been providing virtual assistants to businesses of all industries and stages since 2008. That’s 15 years of experience with over 7500 clients; and among them are many virtual receptionists for a variety of business types. Here are some examples of different businesses and industries that have benefited from a virtual receptionist.

Virtual Receptionist pricing and cost

The average cost of a US-based virtual receptionist is $17/hour, which equates to a $2,720 per month salary. When you outsource for a role like this, our records have shown that you can save up to 70% off the total cost to hire a local professional. The savings are so high because that’s taking into account other expenses you no longer have to worry about, like benefits, insurance, equipment, etc. When you hire a Virtual Assistant through MyOutDesk you only pay us a flat monthly fee; we pay the receptionist and handle their other expenses. You get the reliable, experienced, skilled virtual receptionist and you get the savings.

You may be thinking that you could also outsource this responsibility to an answering service, but when you do that you lose a degree of brand awareness and loyalty. By having a dedicated virtual receptionist you ensure their full attention and knowledge are focused on your business. They’re the first person many of your clients and leads will speak to, so they must be able to represent you exactly as you wish to be represented. An answering service is juggling companies and reading off a script; your customers will see right through it. You simply cannot match the level of service, reliability, availability, and cost-effectiveness with any other receptionist method.

Hiring A Virtual Receptionist

Virtual receptionist tasks are very similar to an in-house team member. They’ll answer the phone, log help desk tickets, take messages, answer customer questions and start customers along their sales funnel.

If you find yourself strapped for time as calls and email numbers spike, congratulations! That means your business is growing. But to capitalize on that growth, you’ll need to stay on top of customer responses. This is the digital age, and everyone wants an immediate response. It’s easiest to switch gears from the typical job posting and resume review. Instead, the best value is to find virtual receptionist services. To outsource receptionist tasks, you’ll need to find a reputable company with a staff of virtual receptionists that can work for you. It costs less than you’d pay for an in-house, full-time receptionist that would come into your office. The best part is, that we’ve already done the vetting process for you. You don’t need to deal with benefits, interviews, or worrying that you’ll accidentally hire a dud that you’ll need to fire within days.

We’ve done the work already to hire the best administrative virtual assistant for you, so you don’t have to.

Training A Virtual Receptionist

When you hire a virtual receptionist, they are the ones representing your brand. Since they’re on the front lines of your business, customers will associate this receptionist with your brand. If your receptionist is rude or unknowledgeable, customers will blame your brand. This is true even if the receptionist isn’t an official part of your full-time, in-house staff. That’s why drilling your company values into your new administrative virtual assistant is crucial. What character traits guide each interaction with customers?

For instance, you might be a company that provides tech support to older consumers. With that in mind, your core values may be empathy and patience. These should govern every single reaction with customers. Once you’ve nailed down your values in order to train new employees with them, consider what training materials you’ll need. If your processes are fairly simple and repetitive, the fastest way is to set up a virtual video conference. This will allow you to share screens and walk trainees through the process. Then, they can try it. After trying it a few times, they’ll be able to ask questions and run into any snags while you’re looking over their shoulder and can help them correct it.

Virtual Receptionist Checklist [free PDF]

How about some free content? We’ve compiled a handy checklist of everything you’ll need if you’re considering a virtual receptionist from anyone else. From equipment requirements to internet strength and home-office practices, this PDF checklist covers it all. Feel free to download for future reference, or share it at your discretion! Many of the things on this list you’ll never need to worry about if you go through MyOutDesk, as we verify a lot of this stuff before hiring our virtual assistants. Not all virtual professional services offer such thorough assurances as this. We do because we can afford to while still passing on competitive rates that can’t be beaten. Not to mention we believe your success is our success, so the less you have to worry about the more you can focus on dollar-productive tasks and growing your business. Use the link below to save this free Virtual Receptionist Checklist PDF.

Picking The Right Virtual Assistant

In short; a virtual receptionist saves you time and money and increases productivity. All while making your business appear even more professional to inbound inquiries. Answering services aren’t personal or thorough enough, and in-house receptionists are expensive and less flexible. You can kill two birds with one stone when you go the virtual receptionist route. Remember, you want a professional, not just an assistant. That’s what MyOutDesk specializes in, at competitive prices that no one else can match with the same quality of service. If you want to discuss this in more detail, or you have any questions or concerns at all, use the link below. You can request a consultation with one of our experts who will be happy to hear you out and discuss whatever is necessary. Let us manage your communications so you can manage your growth.

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MyOutDesk can save you up to 70% on employment costs
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April 5, 2022/by Dan Trujillo

How You Can Eliminate Stress as an Entrepreneur

MOD Virtual Assistants

Stress plays a significant factor in every entrepreneur’s path as you scale your business. The ultimate goal is to reach a point where you can eliminate excess stress, allowing you to follow your passion and enjoy the fulfillment of creating your dream job. Launching a new business venture takes many sacrifices, but now is the time to take back your life by removing a portion of your workload with a virtual assistant.

Work-Related Stress When You’re the Boss

Most new entrepreneurs can attest that working 10-12 hours a day, 6 to 7 days a week, is an integral part of what it takes to get a business off the ground and running. They can also agree that keeping up with that work routine won’t last long before absolute burnout occurs. According to a recent survey:

83% of US workers suffer from work-related stress, with 25% saying their job is the number one stressor in their lives.
76% of US workers report that workplace stress affects their personal relationships.
The main causes of workplace stress are workload (39% of workers), interpersonal issues (31%), juggling work and personal life (19%), and job security (6%).

Managing Your Stress as a Small to Medium Size Business Owner

Creating your own business can be one of the most rewarding personal achievements, but it will most likely be one of the most stressful undertakings in your life. As the owner and founder of your company, all responsibilities, big and small, fall onto your plate. Managing your stress level will require a conscious effort, but you can take a few easy steps to begin.

Schedule a consultation with MyOutDesk- Hiring a virtual assistant will cost 70% less than an in-house employee. And you will be amazed how quickly you will see results- your daily to-do list will be complete allowing you to focus on your health, well-being, and growing your business.
Create a scheduled workout routine- If you plan your workout for the same time every day, it becomes routine, and you are less likely to skip it.
Choose Healthier Snacks- Snacking is a great way to fuel your body, but make sure you choose the correct snacks. Raw Nuts are an excellent source of protein for energy paired with string cheese. Almond butter with apple slices is another excellent option when you are looking for a sweet boost.
Water- Avoid caffeine overload by keeping water at your desk. You will be amazed how much water you end up drinking throughout the day. The U.S. National Academies of Sciences, Engineering, and Medicine determined that an adequate daily fluid intake is about 15.5 cups (3.7 liters) of fluids a day for men and about 11.5 cups (2.7 liters) of fluids a day for women
Sleep- Getting plenty of rest is imperative to good health. National Sleep Foundation guidelines advise that healthy adults need between 7 and 9 hours of sleep per night.

More Free Time Equals Less Stress

MyOutDesk can offer you more time by eliminating some daily workloads that cause stress. Working towards the cycle of work-life balance isn’t always easy, but once you make the change and create the routine, you will wonder why you didn’t do it sooner. Let MyOutDesk enable you to create your desired work-life balance while reaching your career goals.

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MyOutDesk can save you up to 70% on employment costs
Claim a free business strategy consultation & ‘Grow Virtual’ Guide

March 16, 2022/by Marnie Hill

Virtual Assistants Use Your Favorite Legal Software Better: Clio

MOD Virtual Assistants

The effectiveness of a tool is only as good as the person using it. This sentiment also applies to software and applications because those too are tools. Modern tools of today’s professionals in just about every industry. This is why here at MyOutDesk, one of the skills we screen for when bringing on new virtual professionals is how tech-savvy they are. Because every business has its own processes that often rely on a specific technology, and law is no different. Due to the importance of scheduling, time tracking, document review, and sensitive data entry, attorneys and the like need a reliable and adept professional assistant. There is very little room for error when dealing with legal-related tasks. We’ve been providing virtual assistants to help companies grow successfully since 2008, and lately, the legal industry has taken notice. When you combine the immense value of a virtual assistant with software specific to your industry, you get a potent combination of productivity and reliability. So let’s talk about how our virtual assistants can use your software to make your office a well-oiled machine.

Virtual Assistants Can Use ‘Clio’

If your firm is anything like so many others, you probably use a legal software called Clio. For those who don’t use it yet, it’s a very popular and high-rated legal web-based service for clients, cases, billing, etc. But we’re not trying to sell you on Clio, as you probably already know the value of that software. Besides they’re not paying us to! Instead, let’s go over how our virtual assistants can use Clio and similar software to keep your business running better than ever. And at a massive discount compared to the price of someone local!

Client Intake

Our virtual assistants are all very experienced and often trained in the ways of various common tasks for different clients. “Busywork” is the broad term that encapsulates a lot of what our assistants do for companies looking to be more efficient. Things like customer support, appointment scheduling, processing payments, document review, and inbox management. Those are all things our assistants already do for thousands of other businesses. Well, those are also all things that can be done in the Clio platform. As efficient and successful as they are doing things manually, imagine how much better they can do with dedicated software? Some of our professionals may even be familiar with Clio already, and those who aren’t are already proven to be tech-savvy. So a bit of training, coupled with their existing abilities, and a virtual assistant can be up and running for you with Clio in no time.

Case Management

A lot of our virtual assistants have experience with other tasks that kind of go beyond “busy-work”. Often times more sensitive or important tasks, that a member of your team simply needs help with to lighten their load. Clio has built-in features for tasks like appointment reminders, e-signatures, and custom fields for inputting accurate information for each case. It can even auto-sync data and documents to keep case files cohesive and accurate. Since our professionals are already doing that stuff manually in some cases, it’d only make them even more efficient using an app like Clio. They can upload your docs, ensure they’re filled out correctly, add custom data as needed, and send for signature. Then, they can notify clients and attorneys of their needed attention, and then review and file appropriately. Since they’re already familiar with a variety of other applications like GSuite, Outlook, and Dropbox, they can take advantage of Clio’s integrations with those platforms. Making the whole process incredibly smooth for everyone involved.

Billing and Payments

Last but certainly not least, is the handling of money. With legal-related business, the exchanging of large sums of money is very common and thus needs to be entrusted to the most capable professional. Our virtual assistants have been doing work for our clients regarding accounts payable and receivable from the beginning. They are aware of the sensitive nature of dealing with client transactions and are more than capable of following specific directions. These are just other examples of tasks our assistants are already doing for clients across many other industries. Thus, learning how to continue doing these kinds of tasks in software that’s dedicated to it, would be a piece of cake for them. Tracking time and expenses, generating bills and sending payment reminders, accepting credit card payments, and filing checks; are just a few examples of what they can do for you as it is, but even more so with an application like Clio. All of those examples and more can be done from a single dashboard in Clio. Making it a breeze for our technology experienced assistants to learn the process and execute on your behalf, confidently.

Your Concerns

We’ve gone over what our assistants can do for you already, and even better with something like Clio. Now let’s clear up what you don’t have to worry about. Because no amount of promises can convince someone to try something new if their concerns aren’t first addressed. So let’s go over some common questions/concerns we face when a business is unsure if our virtual assistants are right for them.

Language – Since we outsource to the Philippines, we can assure all of our virtual assistants speak fantastic English. It’s one of the most common languages there! That’s one of the biggest reasons our CEO Daniel chose to build the foundation of MyOutDesk there. We’ve even had clients say that their assistant spoke better English than some of the people right here in their office!
Cost – Some will say they can find an assistant for $10 on Fivver. Well, would you trust sensitive legal-related tasks with a budget assistant that no one reputable is vouching for? We would hope not. But that also doesn’t mean you have to pay a premium to get a little help. Part of the whole idea here is that you can get the same quality of help that you’d find locally but at a major discount. We’re not the cheapest assistant service, and we’re also not the most expensive. But we are one of the most well-reviewed and longest-lasting services. We’ve saved clients up to 70% off the cost of a traditional hire. All while still giving them the high quality of employees they expect and need.
Training / Onboarding – You might be hesitant to commit to training a remote employee on how to use Clio, as well as how to navigate your other in-house procedures and practices. Well, nothing changes if you hire someone locally to do the same job. You’d still need to get them up to speed. While we’ve already promised that our tech-savvy assistants can learn Clio and whatever else you need in no time, as they always do, we can also speak to the hiring process itself. The average time to find, interview and hire a new employee is about a month and a half in the US, as of late. At MyOutDesk you don’t have to create a job ad, post it all over, wait for applicants, filter through them, pick a few, interview them, etc. You tell us what you need and we provide you with a handful of virtual assistants we are confident fit your needs. You then select from the best and start training them. So our average time-to-hire is a month or less. You’re not just saving money here, you’re saving time too. One is just as valuable as the other.

Conclusion

Long story short; a virtual assistant from MyOutDesk is already verified to be many things, including tech-savvy. Because in today’s world everything is “high-tech” in some way or another. And when your business deals with sensitive legal matters, every single person on your team needs to be up to speed. So if you were thinking that outsourcing some of your tasks to a virtual assistant was too risky because you use specific software like Clio, think again. These people can tackle anything, and they’re happy to do it. They’re hungry for the opportunity and the experience. Clio is just an all-encompassing, intuitive way of doing many of the things they already do!

If you’d like to talk to one of our experts yourself, you can use the link below to request a consultation. They prefer to hear you out first, understand your needs and concerns before determining if we’re even a right fit for you. Then, they pitch a plan involving one or more virtual assistants to get you started. Our goal is to help you scale up your business more efficiently, and cost-effectively. Because it is possible to do both at the same time, and we’ll show you how.

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MyOutDesk can save you up to 70% on employment costs
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March 15, 2022/by Dan Trujillo

The True Cost of Inflation (And How Virtual Assistants Give You a Discount)

MOD Virtual Assistants

“This is my letter of resignation.” Those are tough words for any leader to see come across their desk under any circumstance. Let alone with everything that’s going on in the world today! We’ve talked here about the so-called “great resignation” several times already. However, that’s kind of a vague oversimplification of a very real problem. What we’re talking about here today, is a very clear and present danger to the professional world. It doesn’t have a cute name that makes for a clever article title, it’s just called inflation. And it’s costing you valuable employees, whether you realize it yet or not.

MyOutDesk realizes it. In fact, we’ve been helping businesses scale up in ways that specifically counter inflation since 2008. There are three specific pain points that many businesses encounter, even more so during times of inflation, which lead them to services like ours. We’re proud to be able to provide a quality of service that empowers companies to scale up in such a way that it practically makes them inflation-proof. Even when pricetags get as high as they are today. So let’s talk about how virtual assistants from MyOutDesk can give you a big discount on the real cost of inflation. Here are three of the most common pain points growing businesses face, along with our proven solutions to each.

Pain Point 1: Local Employees Want Better Compensation

According to a recent LendingClub report, 64% of Americans are living paycheck to paycheck. Even those earning six-figure incomes are feeling the pressure of inflation! As 48% of those households also claim to be living paycheck to paycheck right now. It’s easy to see that as the cost of living rises, so too does the stress of keeping up with it. Wanting better pay is the leading cause of resignations. No one wants to devote their loyalty and hustle to a company that doesn’t make them feel valued and important. Of course, it’s not as easy as it sounds, to just snap your fingers and give everyone on your team a raise or a big bonus. But what if it was?

Solution:

Hiring a virtual assistant from MyOutDesk can save you up to 70% of the cost of a traditional local hire. So you get the same quality of employee; experienced, educated, passionate and reliable, and English-speaking. But at less than half the cost of the same professional locally. Not to mention when you’re hiring a remote working assistant who is in another country, you get more flexibility with hours. You could have two assistants doing the same job it’d take 3 or 4 people to manage in your own timezone. That’s a lot of money saved! This means more money to reallocate where you deem most valuable; like your local team. Imagine saving so much while still growing your productivity, that you can give your local team a competitive raise and a little thank you bonus. That’s how you keep people happy.

“Virtual Assistants are key. Without VAs, it limits us and we have more responsibilities in-house. A VA is significantly more affordable to the business pattern. We get more value for the price.” – Charles Pulliam and Olivia Cooley of the Olivia Cooley Group, at Keller Williams Realty.

Paint Point 2: Local Team Feels Overwhelmed and Burned Out

American workers across the board saw increased rates of burnout in 2021, according to APA’s 2021 Work and Well Being Survey. About 26% of the employees surveyed reported negative impacts of work-related stress, like motivation or energy. While 32% reported being emotionally exhausted, and a shocking 44% reported physical fatigue. If a job is wearing you out, and it’s not paying you enough anyway, why keep putting up with it? Most aren’t, and they are leaving their positions in record numbers to find something better or start their own business. While that’s commendable for the individual, it’s leaving managers feeling stressed and cynical. So not only are you losing the employees that make up the foundation of your business, but you’re squeezing out the leaders and specialists too. For a lot of these people, a pay bump isn’t going to cut it. For them, their mental and physical health is just as, if not more important than the cash in their pocket. Often times even being paid well is still not enough justification for the physical and mental toll a stressful job takes.

Solution:

Adding a virtual assistant(or two, or three) to your team not only saves you money, but it helps you get more work done in more efficient ways. So many tasks at your business can fall under the term “busy work”, and can be done remotely(even some high-level responsibilities can still be outsourced). A lot of these tasks are being juggled by people you hired for more specific talents and abilities. By outsourcing that busy work to one or more virtual assistants, you lighten the load for your local experts. Free them up to focus on the specialized tasks you hired them for, while still knowing those other tasks are being perfectly handled. These can be entire departments you begin outsourcing, like administrative and customer service. Or they can be sub-tasks inside your busiest departments, like billing or marketing. Coupled with solution one above, the possibilities are staggering. Imagine telling your local staff that they have less to worry about and they’re getting a cost-of-living raise! You pull that off and they’re not going anywhere.

Virtual assistants were able to do the job that the local people were able to do … AND they actually raised the bar! – Mihran Berejikian, President of Belami, Inc(e-commerce)

Pain Point 3: Finding the Right People is Difficult and Time-Consuming

Researchers from LinkedIn’s Economic Graph team analyzed the profiles of 400,000 confirmed hires on their platform between June 2020 and March 2021. They were determining which jobs take the longest time to fill across 15 different industries. Technical positions in research, finance and IT take on average about 46 days to fill. The shortest time-to-hire was administrative, and that was an average of 33 days if you’re lucky. So on average, it takes at least a month+, if all goes perfectly well, to fill a job position. As you know, one business quarter is three months. So it takes about half a quarter at best to hire one person. That’s not very productive! And that’s also not to mention turn-over. Imagine spending all of that precious time bringing someone on, only to lose them shortly after and have to start the process all over again. Not only are you wasting valuable time and resources, but you’re also fueling pain point 2 above. Your recruiting and HR teams are going to burn out quickly, and then you’ll be rushing to fill their roles in addition to the roles they themselves were trying to fill. Yikes.

Solution:

The average time it takes MyOutDesk to provide a client with a perfect match for their needs is less than a month. That’s right, just a few weeks at most, and sometimes even less. This is because our ever-growing pool of professionals is already interviewed, vetted, and assessed by us before they ever reach you. We know what they’ve done before, what they can do now, and how well they can do it. You tell us the role you need to be filled and we give you 3-5 qualified candidates handpicked just for your needs. Our virtual assistants are experienced, trained, and often educated to the same level of qualifications as any US-based hire. They also speak fantastic English, and they’re all hungry for opportunities. They’ll bring their own knowledge to your team while learning your specific processes quickly and thoroughly. You can be up and running with a virtual assistant in almost half the time it would have taken with someone locally.

“Three of the four interviews you guys provided were very hireable. Typically out of 15 candidates you’re lucky if 2 are that hireable. We were picking from the best, rather than wondering if any of them would really work out.” Brandon Burg, Founder, and Attorney at the Burg Wynn Law Firm.

Conclusion

Those three common pain points are not exclusive to times of inflation. Compensation, workload stress, and professional matchmaking will always be speedbumps on the road to success. At a time when the world is experiencing multiple hurdles, inflation being just one, these issues become amplified. A speedbump becomes a brick wall. And right now time and money are of the essence more than ever. Businesses can’t afford unnecessary speedbumps let alone brick walls in their path to sustainable, ever-growing success. A MyOutDesk virtual assistant has been the saving grace for thousands of companies for over a decade, especially during times of turmoil and uncertainty.

If you want to more about how we solve these problems for businesses just like yours, or if you have any questions or concerns, we’d love to hear from you. You can use the link below to request a consultation with one of our experts. They will hear you out first, understand your concerns and needs, and determine if we’re even the right fit for you. If so, they’ll pitch a plan involving one or more virtual assistants to get you started. No pressure, no obligations. If you want to make your business “inflation-proof”, the choice is yours.

Experience The Difference
MyOutDesk can save you up to 70% on employment costs
Claim a free business strategy consultation & ‘Grow Virtual’ Guide

March 9, 2022/by Dan Trujillo

Overwhelmed by Daily Tasks? MyOutDesk Has a Perfect-Match Guarantee for Virtual Assistants

MOD Virtual Assistants

Before March 2020 many of us thought there was no way we could do our job in our home office. Maybe because for some of us that home office is our dining room table or a small closet off of the hallway. But mostly because of our need to communicate with our co-workers. Not only did we need to get creative with our space, but we also needed to wrap our minds around the technology that was available to us to work virtually. We are coming up to the 3-year mark of the pandemic and for countless people, our work environment remains in a virtual setting. Hence you are either a virtual professional or the manager of a virtual professional. With 15 years of experience in the virtual assistance realm, MyOutDesk has ironed out all the wrinkles. We can help you save money and time by bringing on a virtual assistant of your own today.

Playing Matchmaker is for the Pros

You know it’s time for a virtual assistant when you or your office manager spend a large portion of the day staying late to finish the to-do list. The time is now to get help. But you know recruiters are a fortune, recruiting apps are time-consuming, and adding another person to your payroll is almost unmanageable as you try to build your business. Furthermore, you haven’t even mentally touched the idea of the vetting and interviewing process. This activity will be yet another hurdle causing you to pump the brakes on the tasks required to grow your business while finding talent that meets your professional needs.

A True Story

Daniel Ramsey, CEO & Founder of MyOutDesk had the opportunity to interview one of our favorite clients, Laurel Starks, CEO & Founder of Ilumni Institute, and www.getdivorceredcertified.com. We asked Laurel what her thoughts were pre-hiring her first of four virtual assistants, in addition to what she credits to her success. Like so many of us, she had “virtual” concerns. Laurel said “I just couldn’t conceptualize how having an offshore person in another country, in another timezone, speaking another language could be integrated into our company. Now, I literally mean our business couldn’t survive without our virtual assistant team, and I don’t say that lightly.” Laurel also genuinely appreciated the MyOutDesk vetting process! She went on to say, “Having a virtual assistant company who is really good at recruiting their talent, but then also connecting them to the right person and company- being that right matchmaker, that’s very pivotal”.

MyOutDesk takes pride in finding you the perfect match, their claim to fame is they are a “marriage site, not a dating site.” Let MyOutDesk do all the work for you- the connections, the relationships, the recruiting, and the vetting. The interviewing process is all handled with only the top-tiered talent making their way through to you as a candidate. Most clients say “we could have easily picked all 3 options but had to choose only 1 for our position”. Having three great picks for one position is a good problem to have, wouldn’t you say?

It Works!

Timezone, language, and integration- check! These seem to be the 3 questions on most clients’ minds, pre-MyOutDesk. Rest assured knowing your virtual assistant in the Philippines works your same office hours right along with your team. They join MyOutDesk fluent in English as most Filipinos are, along with a college education and a high level of experience and skill. Lastly, integration; your virtual assistant will go through the same onboarding process as every member of your team has done previously. Once you have dedicated the training effort, you will see how seamlessly they will join your morning meetings and chat with you throughout the day, without skipping a beat.

Now that you realize how easy it is to start the process, MyOutdesk will be there every step of the way to ensure your success. Once you click here to schedule your consultation, we will provide you with advice on technology that has proven to be successful. In addition to the tools and templates that will guide you on the best way to integrate your virtual assistant. Into your team, and eventually, make them a part of your work family. Your success is our success. Ready set Grow!

Reaping the Benefits of a Virtual Assistant

We often hear “why didn’t I do this sooner”! Let this be one great thing that came out of the pandemic- virtual comfortability. If ever there was a perfect time to go virtual, the time is now in 2022! Enjoy working on the part of your business that you are truly great at, the part that prompted you to start the business initially, and most importantly the parts that scale your brand. Spend more time with your family and your friends. Spend more time focusing on yourself and your health, all, because you are confident that things are getting handled…sometimes even better than if you had done them yourself. Use the link below to request a consultation with one of our experts. They’ll go over everything you need, including any concerns you have, before pitching an action plan. No obligation, no pressure. We’d just love to hear from you!

Experience The Difference
MyOutDesk can save you up to 70% on employment costs
Claim a free business strategy consultation & ‘Grow Virtual’ Guide

March 8, 2022/by Marnie Hill

The Missing Piece of the Healthcare Puzzle: Virtual Assistants

Healthcare, MOD Virtual Assistants, Vertical Markets

The healthcare industry has been undoubtedly affected by world events in numerous ways. But to be fair, a lot of the issues this industry faces have always been there. After doing some homework of our own, three particular areas seem to be major pain points in this industry. So we wanted to take the time to point out how one missing puzzle piece in the healthcare equation can effectively “cure” all of that pain. That piece is a virtual assistant, and we’re going to break down how and why. While this article is for healthcare professionals and business owners, the lessons within apply to many different businesses. Specifically, those who are ready to try something different to grow their business but also want a high chance of success. Because nowadays more than ever, time is money. And MyOutDesk is not in the business of wasting anyone’s time; we’re in the business of saving you time(and money while we’re at it). Let’s go over exactly how we do that.

Wasting time & energy?

There are many tasks a qualified professional can confidently perform remotely. A big one is general administrative tasks, like data entry, document review, scheduling, email/calendar management; the list goes on. All of those listed items tend to add up and bog down an otherwise productive and effective team. But letting that happen to your local staff is unnecessary when you could outsource those tasks to someone somewhere else. Someone just as experienced, skilled, and capable as anyone locally. Someone familiar with industry applications like Behaviorsoft, for example. And at up to 70% less cost! Because our virtual assistants are all based out of the Philippines; one of the most English-speaking places in the world. Not to mention a treasure trove of hardworking professionals anxious for steady, consistent work. Why waste your time and your energy juggling a bunch of tasks that take you away from more high-level, dollar-generating duties? You need to focus on that stuff, the stuff that only you and your loyal team can do. Let our virtual assistants handle the just as important but less exciting tasks everyone else dreads.

Benefiting roles: Patient Service Representative, Director of Credentials, Document Specialist, Billing/Accounting Specialist, Administrative Assistant

Poor client experience?

Are you tired of getting negative feedback about your client experience? Have you pinpointed what exactly is leaving more to be desired? Perhaps it’s the slow application process, inconsistent appointment scheduling, or even the speed at which you process incoming leads. Someone somewhere in your equation is not getting the fast, accurate service people have come to expect these days. With tech companies offering white-glove quality service to wow and retain customers, a healthcare company has to be at least on par. If your local team is feeling overwhelmed and stressed juggling duties, this is another instance when a remote working virtual professional can step in to lighten the load. By alleviating pressure from the person handling these tasks, you give them more room to provide the highest quality of customer service possible. Does your company use Klara? That’s just an example of a system for healthcare companies that our virtual assistants can manage in your name, to improve the client experience.

Benefiting roles: Recruitment Specialist, Virtual Patient Service Representative, Profile Coordinator, Technical Support

Employee attrition?

We’ve talked about the “great resignation” in recent articles. It’s a very real problem facing numerous industries as of late. Professionals are leaving companies for greener pastures or trying to start their own businesses. The standards for what professionals expect nowadays are only rising, and employers need to work a bit harder to keep up. That is if they want to solve their employee retention problems. Some ways of doing so; lighten the workload so they feel less stressed, and increase pay/benefits. These two answers are surefire fixes, even if implementing them is easier said than done. You can accomplish both, however, with the help of a virtual assistant. By outsourcing tasks to a reliable, experienced virtual assistant you effectively remove pressure from your local staff. In doing so you also save money, which can be reallocated where you see fit. Like, a cost of living adjustment, improved benefits, or regular bonuses. You’ll probably even have some cash leftover for something else, like upgrading your marketing efforts. Our virtual professionals long for the opportunity and work hard to prove it. Meanwhile, your local staff appreciates not having the weight of the world on their shoulders, coupled with a bit of extra cash in their hands. It’s a win/win.

Benefitting roles: Director of Recruitment, Human Resources, and virtually everyone else!

Conclusion

It may sound like hyperbole to say that virtual assistants can solve numerous problems all at once. Well, MyOutDesk has been providing virtual assistants to businesses in various stages of development since 2008. Long before it was “cool” to outsource and work remotely. We have testimonies from clients who saved literally hundreds of thousands of dollars a year. And while being able to actually hire more local talent and keep them around too. All because they outsourced one or more tasks to virtual assistants we helped match them up with. Our mission is to empower businesses to scale and grow in cost-effective ways while remaining true to their own mission and sustaining it indefinitely. Our success is literally your success, which is why we don’t mess around with this stuff. We tell it like it is, and we’d love to tell you personally.

Let’s Talk Help

So if you’re at all interested in how a virtual assistant could help your business, do use the link at the bottom of this blog, or anywhere on our website, to request a consultation. Our experts like to hear you out first, and understand your needs, wants, and concerns. Then, we pitch a plan to address all of them. It’s not always the right fit, but it’s always worth your time. So reach out and let’s have a chat. Because we’d love to help. Thanks for listening!

So use the link below to request a consultation with one of our experts. They like to hear you out first, so they can understand exactly what you need. Then, if we’re a good fit, they pitch a plan involving one or more virtual assistants for you. You have nothing to lose and everything to gain, so don’t hesitate. Now more than ever, the clock is ticking for businesses everywhere.

Experience The Difference
MyOutDesk can save you up to 70% on employment costs
Claim a free business strategy consultation & ‘Grow Virtual’ Guide

March 2, 2022/by Dan Trujillo

The 7 Steps to Building a Vision for Your Business

MOD Virtual Assistants, Vertical Markets

Welcome back! Last week I talked about a little thing called hopium. If you need a quick refresher; hopium is a slang term for “irrational or unwarranted optimism”. Kind of like buying a few shares of stock and expecting to be a millionaire by the end of the year. Last week we went over what hopium is and how not to get addicted to it but in broad strokes. This week we’re going more in-depth, with more specifics and quotable advice direct from our CEO Daniel Ramsey. He himself fell victim to hopium, years ago when he was growing MyOutDesk and dabbling in other ventures too. But he learned how to direct his focus to what matters, and create a realistic, sustainable vision for the future of his brand. So without further ado, here are the 7 steps every entrepreneur needs to avoid hopium and build an executable strategy plan.

7 Steps To Anti-Hopium

1. Love your existing business, clients, model, who & how you serve.

You need to first analyze how you currently make money, and also why you do. It’s not enough to just assume that you’re successful because you have a good product and you sold it well. To grow that success you need to understand why it worked for you when it didn’t work for others. Plenty of people has had great ideas and great products yet still faded into obscurity. Something about your business model is working, and you need to understand exactly why. Then you can truly appreciate and love that win, which so many others never had.

2. Talk to your customers.

Ask your clients why they use you, but come from a place of gratitude and understanding. What benefits do your customers receive by working with you, and why do they refer their friends & family? What value do you and your business bring to the world? Understand who your clients are and why your product has served them so well. What is it about you specifically that has endeared them? Then, be proud of that. Don’t take it for granted. Loving what you do, and then knowing why others love what you do, is imperative to giving the people what they need next.

3. Look at your model (gross margins, expenses, team members, marketing dollars, sales process)

Get a clear understanding & document it all. So, how are you doing today? Your team and your business; how is it all performing right now? Most people never print out their P&Ls! You’ve got to really look at your company margin, and understand the cost to acquire a new client. BTW, this is the hardest part of being an entrepreneur – really understanding your business model. It doesn’t happen overnight, and it often doesn’t happen naturally either. You’ve got to sit down and dig in, devote some time to crunching the numbers yourself. Having it all laid out in front of you, every turn, stop, and speedbump, will help you more than you realize. You can’t know where you’re going without a map.

4. Ask yourself: what would be amazing?

Without constraints, without money issues, people issues, process, and system issues; the question is if I could BUILD anything that would supercharge my existing business, what would that be? Who would need to be on my team? What do I need to start doing? Here’s the answer…. MORE! Dream big, dream without constraints – then narrow down to 1 or 2 initiatives that will deliver. One of Daniel’s favorite questions is, “if I waived a magic wand and you had to double your business how would you do that?” You should be able to answer that without coming up with some whole other endeavor unrelated to your business.

HINT: When you are under 1 million in revenue – #4 is typically more Sales & Marketing, at 1-10 million in revenue it’s about Systems & Processes and the right accountability, at above 10M – Team (the people) & Vision is the accelerator.

5. Don’t forget to model the big boys!

You are not alone; there are a ton of creators, brokers, managers, and tech founders out there. Find 2-3 examples of someone who is already successful and copy them! Study their path to success and learn from it. BUT only pick a competitor that is right ahead of you, someone just out of reach. DON’T look at the way Mark Zuckerburg is doing it if you’re a tech founder. How a trillion-dollar company does it is very different than how you’ll get to the next step in your development. Think of it like racing in NASCAR; if you’re just staring at the guy in 1st place from back in 5th place, you’re gonna crash into 3 other cars trying to catch up. Take it one car at a time.

6. Ask for help!

Cliche quote coming right up: Rome wasn’t built in a day! In fact, Rome wasn’t built in one lifetime, and it was never built by only the emperor. He had help and you should too. A coach, mentor, therapist, attorney, investment advisor, peer group, etc. There are so many resources out there to take advantage of, and absolutely no one worth your time will look down on you for reaching out. Truly successful, real leaders often love to pass down their wisdom. And a good community loves to support and see each other win.

7. Build a plan.

I mean a real one, a plan that is likely to be successful. Baby steps at first, methodically – and then execute! Scaling a business isn’t magic, it isn’t surprising, and it’s never an accident. Growth comes from a carefully thought out plan, and the discipline to stick to it(even when you may not have immediate results). Executing with grit even when there are roadblocks or failures or setbacks(there will be). And know that everything takes longer than you expect, but the results are always worth it.

Conclusion

Once you’ve accomplished these steps, to the best of your ability, then you can call yourself a true CEO. A proper leader who provides an income for a whole team of people, and sells a product or service that truly helps their customers. No shortcuts, no tricks, no fluff, and no BS. Then comes the best part of all; when you walk in the front door to your family, you can hold your head up with pride because you had the courage and knowledge to grow & scale your business. The right way, the sustainable way.

And now for the shameless plug; MyOutDesk! If you follow those 7 steps above, per our CEO’s advice, you should find yourself in the perfect position to grow. The next step(the bonus 8th step) would be to reach out to us about getting some virtual assistant help. We specialize in matching an eager, qualified professional from our pool to the needs of any business experiencing growth. Tasks that typically pain any successful business, like administrative assistance, customer service, marketing, sales, billing, etc. We have loyal professionals with the experience, education, and talent to do it all. So use the link below to request a consultation with one of our experts. We’d love to hear about your business and see if it’s a good fit.

Experience The Difference
MyOutDesk can save you up to 70% on employment costs
Claim a free business strategy consultation & ‘Grow Virtual’ Guide

March 2, 2022/by Dan Trujillo

Schedule a FREE Double Your Business Strategy Call Today!

If you want to know how a MyOutDesk VA can benefit your business, SIGN UP below to request a free consultation. It’s 1 on 1 time with us, to discuss your specific problems and come up with a personalized plan to solve them. It also happens to be the very same strategy session our Fortune 500, Inc. 5000 and ranked RealTrends clients have attended.

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You’ll get a free 90-day launch plan for your own virtual assistant, as well as over 20 proven business strategy guides, checklists, hiring guides, PLUS our International Best Selling book “Scaling Your Business”. It’s all FREE, the only thing we need from you is your time, and then your decision.

We know your time is valuable, so we won’t waste it. Your success is our success. So let’s be successful together!

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Google Rating

4.9

Based on 354 reviews

MyOutDesk

4.9

Erica Thau

00:14 10 Jul 20

The MOD team has been wonderful to work with in finding a virtual assistant for me and my Real Estate business. Everything was smooth and communication was amazing.

Daisy Ortega

15:09 20 Jan 22

Great service! They have been very detailed and keep us informed the whole way through.

Barbara Peterson

01:37 23 Jul 21

Excellent response time. Complied with appointment schedule and had applicants ready to go!

Jimmy Edgerton

04:23 03 Sep 21

The interview process and communications with MOD staff was second to none.

Corey Robinson

23:08 12 Mar 21

My experience with MyOutDesk has been fantastic! They have identified great talent that perfectly suits my needs, and the service along the way has made the process easy and smooth. I highly... recommend their services!read more

Burçin Can Metin

15:47 15 Mar 22

I was very satisfied with MyOutDesk's super fast, responsive and quality service. MyOutDesk has an excellent HR department is incredibly talented at finding candidates who match your requests and... needs. I especially strongly recommend that you should meet Anya Zhantal and start recruitment processes with her. Anya is a tremendous placement specialist who is incredibly positive, super energetic and very skilled at listening and analyzing your needs. A big thank you to Anya and the MyOutDesk team. The virtual assistant you are looking for is at MyOutDesk for sure.read more

Missy Cheese

01:36 11 Jun 21

Anj is very professional and has excellent communication skills. She provided my team with timely written and verbal updates throughout the process. The candidates that were selected for interviews... were adequately qualified for the job and had professional, impressive resumes. The interview process was seamless and the organization was impeccable. I would definitely recommend this company and would do business with them in the future if needed.read more

Richard Harless

18:31 09 Mar 21

MyOutDesk was very helpful in sourcing and selecting candidates! I have been thoroughly impressed by their professionalism and support!

Stephanie Ebersole

19:31 16 Dec 21

Verna Dela Cruz has been a big help getting us set up with our virtual assistant. I am very excited to begin this relationship. Thanks Verna for all of your help!

Chad Miller

23:02 16 Jun 21

They've made the process of hiring a Virtual Assistant so easy! Highly recommended.

Victoria Bickford

00:50 23 Jan 21

I contacted this company as a potential new client. Really I am a small business owner and like all business owners from time to time we see what others are doing. This company is very professional,... clear speaking, and got right what I was wanting without dragging out a long conversation. Very prompt and information was immediately sent to me. I am a Virtual Real Estate Investor Assistant and Small Business Owner and I highly recommend this company. Great job to the rep Arvin! Thank you!read more

Zach Neumann

23:29 08 Jul 20

My out desk is a great company and Daphne is great to work with. I have many VAs and they are all great.

David Prulhiere

01:10 02 Feb 21

Great service. Very attentive to my needs.

Peter Trinh

17:02 01 May 21

Elle was amazing at facilitating our meetings and determining what we wanted and needed. She listened, and picked the best candidates for the position we were looking to hire!

Josh Parish

18:43 12 Mar 21

MyOutDesk is simply amazing. I'm so happy with the attention to detail and quality of everything and everyone involved!

Phil Mistrata

20:52 04 Apr 21

Anj did a great job assisting me in selection and explaining the entire process, I always felt very well informed

Clare Foreman

13:25 26 Apr 21

MyOutDesk has been extremely helpful each time we have added a VA to our team - thorough and always available to answer your questions in a timely manner!

J B

11:31 02 Apr 21

Our experience as a company seeking a virtual professional was outstanding! Chris and Anj was AWESOME in their delivery of information to us to ensure we were abreast to the process of picking the... right fit. We pride ourselves on customer service as a company and to see this reciprocated back to us was wonderful.read more

Kameron Kang

16:06 10 Jul 20

Chuck and the whole team is fantastic!

Kris Lippi

20:17 03 Jun 21

So far so good. Very smooth hiring process. Looking forward to working with the VP.

Matthew Deal

22:30 11 Apr 21

From Chris taking the time to get to know and understand our needs to Elle and the placement team, already looking forward to hiring our next VA

Joshua Neitz, Realtor

14:41 18 Dec 20

They were very responsive and provided many qualified candidates.

Trista Oseland

03:15 29 Jun 21

Very professional individuals we have been in contact with from the beginning

Eli Clark

16:36 02 Jul 20

So far MOD has been very communicative, and the VA we have been working with has been incredible.

Eric Eisenberg

16:04 04 Jan 22

Very pleased with the work of our virtual assistant Liz. She is a recruiter for our business and partners with our HR team to find great nurses, CNAs and caregivers.

Nikki Stein

14:33 25 May 21

MOD has been incredible!! Their staff is so professional, responds quickly, and gets us exactly what we needed!

Trey Bell

11:22 31 Jul 20

Very responsive, affordable, offers great feedback and assistance in getting a VA hired. Highly recommend.

Todd Denman

02:02 11 Aug 20

I highly recommend My Out Desk for any professionals out there looking to scale their business.

Rachel Lattanzio

17:51 13 Sep 21

The process so far with MOD has been nothing but pleasant and efficient. I am excited to start working with one of their Virtual Professionals.

Kathleen Harron

11:43 24 Jun 21

This is my first time hiring a virtual assistant. I interviewed with a few companies but My Out Desk really stood out from the crowd! From initial contact to placement I’ve found MOD to be so... informative & helpful. I’m looking forward to getting started with my new assistant very soon.read more

Chris Alley

23:16 08 Mar 21

Leslie and Papples are wonderful!

Garrett Lyon

17:30 16 Sep 21

Just hired our 3rd VA and the process is fantastic. The placement specialists do a great job of provided qualified candidates and the VA's we have hired are doing a great job. Partnering with... MyOutDesk has allowed us to scale our support seamlessly with our rapid growth.read more

Brendan Moran

15:05 20 Jul 20

Papples is awesome. Really happy with how fast they were able to help.

Jennifer Hendry

03:21 04 Mar 21

We are excited to get started with MOD. The interview process far exceeded my expectations.

Brandon Foy

18:15 16 Jul 21

Just hired my first ISA. The on-boarding was great and appreciate the guidance, general pre-training for VA's they offer, and certainly the communication. A special thank you to Papples and the MOD... Support Team!read more

Richard Hall

17:56 28 Apr 21

Papples was easy to work with, focused and diligent

Brian Hurry

22:55 27 Jan 21

Hired my first virtual assistant from My OutDesk today and was very pleased with the process and hire.

Mary Jo Quay

23:04 31 Jul 20

Papples at My Out Desk held a super interview with a potential assistant and my self to see if the assistant was a good fit. She did an excellent job of preparing so each of us had targeted questions... on how it would work. She made great suggestions, and it went very smoothly.read more

Cindy Manzolillo

21:20 17 Feb 21

This was the first time I ever hired a virtual assistance. Honestly I was alittle worried and nervous. Pabble walk me through the process and picking qualified applicants for me made it such a great... experience and I hired my first Virtual Assistance. Thank you My Out Desk for the professional and courteous staff you have on board.read more

Christian Smith

15:25 13 Jan 21

Great help, pleasure working with Elle. She made the hiring process simple.

Ed English

20:51 07 Jan 21

We are new to MyOutDesk services but have been totally impressed with their team so far. Very professional and responsive. The sales process and onboarding were excellent. Dominic, Steve, and Anj... rock! Thank you!read more

Tim Durkovic

00:46 29 Jul 20

Very professional process in securing a virtual marketing assistant! Thank you so much! Would highly recommend.

Katty Cavalieri

14:04 07 Jun 21

excellent!

Scott Hendry

19:27 03 Mar 21

We are new to MyOutDesk and run a brokerage. We were in the search for an ISA to call our leads and after shopping around, we chose MyOutDesk based on reviews and recommendations. We just went... through the interview process and chose our new ISA and are excited to get started.I can't yet speak to the impact it is going to have on our business but my review is based on the sales and onbaording/interview process. Everyone has been very quick to respond, and the professionalism and flow of the processes has been really great.Looking forward to our ISA starting on Monday and crushing the dials.read more

Nicholas Borst

04:42 11 Jun 21

Chris and Verna were super helpful. Looking forward to working with our new VA!

Owen Swift

12:26 15 Jul 21

MyOutDesk responded very well when I contacted them about hiring a virtual professional. Their staff were friendly and efficient at moving through the process, and I was surprised at the high quality... of the candidates they presented.read more

Steve Grandizio

22:19 14 Nov 21

They gave some good candidates to interview and we are excited about working with our new VA, Johnny!

Les McGehee

19:46 15 Jun 20

I've worked with and recommended MOD and have seen great results. Now I'm also a client. I'm willing to share about my experience with others considering MOD.

Shane Leichty

21:24 04 May 21

Papples and the Team were excellent. We got interviews, with very qualified candidates and now I'm ready to start our training with our new Team Member!Very satisfied & excited to build into an... even better organization.read more

Joel Camacho

18:48 11 Aug 20

People would be crazy not to take advantage of this business.Papples Cenina has been an amazing Rep.

Terri Dewell

16:02 24 Sep 21

Just hired our third Virtual Professional through My OutDesk! We couldn't be happier with the ease of process, professionalism and the quality of our team members that came to us via MOD!

Austin Hintze

12:15 24 Jun 21

Working with MOD has been a great experience, starting with my conversations with Paul and then working with Anj to find qualified candidates. The interview process was smooth, and the candidates... were all great options for the position I am hiring for. I'm looking forward to working with the virtual professional I chose, and having a long relationship with MOD.read more

Belinda Fernandez

17:19 08 Apr 21

Process is easy and quick. Candidates are professional and fit our needs exactly. Able to start immediately. Very pleased with the entire process and company. Highly recommend!

Daren Masters

18:10 29 Jul 20

We were referred to MOD by one of our friends and have loved every minute of the experience. MOD has stood out when it comes to listening to our needs and adapting to our requests. I will definitely... be recommending them to other companies.Paul and Papples are GREAT!read more

Merthia Haynie

05:49 29 Sep 21

Very pleased with the candidates for interview and the interview process. I look forward to getting started. This is a very professional company and I highly recommend.

Luke Feldmeier

15:39 20 Aug 21

Very organized and friendly staff!

Audrey Bankhead

12:11 21 Sep 21

Wonderful service. I really appreciate the way I was listened to.

Xavier Dominicci

16:24 30 Apr 21

I vetted a lot of companies before moving forward and if you're looking for a sales oriented hire this is the place. Most of the reps I interviewed had great level of experience with large companies... and the support staff is excellent as well.read more

Adam Bursztein

16:06 08 Jul 21

Verna and the team have helped me find my VA very quickly and looking forward to implementing into my team very quickly. Thanks for all the help and support

Craig Kautsch

16:22 19 Nov 21

Anya was super quick and responsive through the entire process. Very efficient but more importantly....effective.

Sheryl Haag

14:27 22 Jul 20

We have been extremely happy with the quality of Virtual Assistants we have received. The management team has also been very responsive to our every need.

james sheehan

20:45 18 Feb 21

Great experience so far. my new assistant starts Monday.

Tracey Newmones

12:14 05 Aug 21

Amazing attention to detail and great communication. This is the most professional VA company I have worked with.

Nicar Bocalan

19:55 10 Dec 21

Anya is very helpful and is a complete Rockstar! MOD is full of amazing professionals and I'm very excited to be working with such a great company.

Leon Juncaj

23:38 11 Mar 21

My experience with MyOutDesk over the past few years has been wonderful. We have been able to bring on many high quality team members. The entire team at MyOutDesk is very helpful and extremely... responsive when a need for a hire arises. They've are quick to put together some quality candidates to interview, and are extremely helpful with providing feedback to help make the right hiring decision. I strongly recommend MyOutDesk to anyone in need of their services.read more

Catherine Mackenzie

17:18 12 Aug 20

From the first moment we contacted MyOutDesk to discuss our needs for an ISA we knew we were in good hands. They have a great team of professionals that listened to our needs; they quickly set up... interviews and because of their vetting process, we had a difficult time choosing between them. Ultimately, we made our decision and couldn't be happier! Customer service all the way!read more

Shawna Moore

16:23 18 Mar 21

MyOutDesk has consistently provided the talented leverage I need to grow my business in a scalable model. From the CEO to the placement team to virtual assistants, I have been impressed by their... professionalism and desire to truly meet my needs!read more

Larissa Brodsky

14:17 04 Aug 21

Very professional service, quick to respond and arrange the help. Will highly recommend

Tim Pickett

17:19 09 Apr 21

First time doing business with MOD. My book keeper quit and we had two weeks to find and train a replacement. This company came highly recommended from a good friend.After talking to the owner,... who was very sharp and on point, I decided to give them a try. The follow up was very prompt and they were able to work with in our time constraints. Excellent service and very professional.read more

Karen Dulle

20:46 21 Jun 21

The company took care to be sure my business needs were met. It was not just about signing the agreement. Quality candidates, and a professional process.

Alicia Kaufmann

12:50 16 Aug 21

Working with MyOutDesk was a great experience. They made the whole process very simple and quick. Anj is very communicative and answers any and all questions quickly. We look forward to start working... with our new virtual assistant!read more

Evan Miller

20:50 05 Aug 20

My Out Desk is a great option for businesses that are looking to diversify their workforce with offshore support. The talent I have come into contact with has surpassed my expectation. I would... recommend using My Out Desk.read more

Lenny LaRocca

21:51 17 Feb 21

MOD is excellent to work with and to help you find talent & skills for your business needs.

Blake fowler

20:52 28 Sep 21

From beginning to finding the right person I have very pleased.

Faheem Aslam

19:49 17 Jan 22

🙏

Edward Howell

23:33 17 Sep 20

Great experience thus far! Can't wait to onboard our new employee!

Rahul Parikh

16:54 25 Jan 21

Very professional and excellent service. I highly recommend.

Joseph Cardinale

21:18 18 Jun 21

I have to say, I was exited to see the professional process they had set up from the start of defining the requirements and attributes of my future hire. Then the interview process where I got to... interview 3 very good candidates of which one matched my needs fantastically and resulted in hiring that candidate. I highly recommend MyOutDesk!!read more

Stephanie Young

06:40 15 Aug 20

Papples was wonderful an awesome scout who listened and understood what I needed. She is an advocate for you until you find the right fit and I'm proud to say I found my VA, excited to see how she... will help grow my group. Thank you Papples!read more

BD Mortgage Group LLC

00:34 09 Aug 21

Awesome place to get virtual assistants

Stephanie Robbins

23:20 21 Apr 21

I am incredibly impressed with every team member at MyOutDesk. From the first phone call, I knew my business needs would be met and that my satisfaction would be the utmost important. They completely... blew me away with the candidates they selected for my review. The greatest challenge will be just picking one...for now :) I highly recommend their service. I know they are going to allow me to take my business to the next levelread more

Kevin Bander

17:59 01 Nov 21

Being a past client of MOD I have had an amazing experience. Looking forward to bringing on my next MOD Virtual Professional!

Ryan McGurl

19:06 13 Oct 20

Great Onboarding Experience with Papples!!! Highly recommend due to efficiency and streamlined hiring process.

Michael Vanderheyden

12:20 19 Jun 20

The process of hiring a virtual assistant was well organized and very professional.

Les Walden

21:10 29 Jun 20

Anya is the best. She listens intently to understand your needs and then goes to work finding the right person to help you go to the next level. Her communication could not have been better always... answering my questions and letting me know the next steps. I am confident our business will take a giant step forward with MyOutDesk.read more

Dareika D. Morrison

20:17 13 Sep 21

As a small business owner, I could appreciate the seamless process with MOD. Their dedicated staff members coached me through the entire hiring process while recommending best practices for... onboarding my VP. If you are considering hiring a virtual assistant, I highly recommend MOD! You won't be disappointed. Cheers to our success!read more

Aaron Bates Real Estate

14:06 08 Aug 20

My new Virtual Assistant is starting less than two weeks after our consultation. I interviewed three well-qualified candidates in two hours, and made a decision that day. I am so happy to get the... help I need to serve my clients better, and I know this will be a good move for a our team. We already talked about hiring one of the other candidates for a different position!read more

Daniel Sepulveda

17:19 18 Aug 21

Absolutely outstanding on boarding process as a client myself. I can’t remember the last time I’ve felt so genuinely taken care of in all my needs and concerns. Thanks so much!

Bob Davenport

01:09 09 Sep 20

I just interviewed and Hired my Virtual Assistant. MyOutDesk has been an excellent source. Professional and courteous . Can not wait to get things started. Wow!!!

Mr. Apai

16:44 21 Sep 21

They go above and beyond to get you the best candidates for your company. Great model, great service, and great people.

T Mack

20:54 22 Mar 21

Step One - hiring the virtual went smoothly- from Arvin and Paul to Vernadette each person I dealt with knew their role and my needs. The process has been smooth and seamless so far and gave me the... leverage in screening candidates that I wanted. Let's see how the hire goes - first week next week... 5 star so farread more

Alex Chik

17:01 30 Sep 21

MyOutDesk is a top-tier outsourced resource partner. I personally have 10+ years of experience working with vendor resources in Big Tech, and the level of service that my current Real Estate firm has... received with MOD has exceeded my expectations. Paul Vasquez, our sales consultant was patient, accommodating, and took the time to answer all of my nitty-gritty questions. The onboarding and staff selection process was a breeze, and we were operational within 1-2 weeks. The resource provided was having a positive impact on the business on Day 1, and continues to be a valued member of our team. I can easily say that we're not just saving money, but a ton of time, by working with MOD.read more

Philip Shields

22:00 26 Oct 21

MyOutDesk was wonderful to work with and I look forward to continuing to work with them in the future. They made the process of hiring a Virtual Professional easy. I have worked with other VA/VP... companies in the past that MyOutDesk is the best.read more

Steve Kabachia

17:05 09 Jun 21

Quick and responsive team response. Excellent selection of suitable candidates. Also, a streamlined and collegial interview process with strong support from the Placement Coordinator.

Jim Romano

19:17 04 Nov 21

MyOutDesk helped me find an phenomenal asset to our team. In just about 4-weeks she has become an integral part of our team and has done more than we can ask for. From day-to-day work to implementing... new systems and sharing innovative ideas our team couldn't be happier! The quality of work is top-notch! If you're in the market for a VA MyOutDesk is who you want to speak with.read more

Pablo Ramirez

23:27 01 Feb 22

All I'm going to say is that my business has more than doubled in the first 3 months of working with Pearl, my very amazing VA from My MOD Desk. If you are stressed, weeded out from all the admin... duties a business requires on a daily basis, or if you'd simply like to scale your business and have more time on your hands to make more money, then I DEFINITELY recommend hiring a VA from My MOD Desk. I don't know HOW I would successfully keep growing my Real estate company without my amazing VA Pearl. HUGE thank you to My MOD Desk for connecting me with my amazing Administrative Virtual Assistant!Pablo Ramirez, P.A.Real estate Broker-AssociateUnited Realty Group, Inc.read more

Jennifer Lindsey

21:24 07 Oct 21

MOD Virtual has been has been incredible from start to finish - so excited to be working with them!

Kate Barry

14:26 18 Feb 21

Really happy with their program and excited for my business to grow

Ryan Groeneweg

02:27 12 Aug 21

Fast and easy process!

Shep Hyken: Customer Service & CX Expert

11:28 16 Jul 21

MOD has a system that works. They don't miss any details.

Elizabeth Boehnlein

20:12 14 May 21

Great easy to work with. They seem to know what I am looking to hire before I do.

GSD Fair Lawn

18:28 12 Nov 21

The entire process from intro to presenting candidates for interview and next step was handled professionally. Customer satisfaction is their priority. Great company!

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