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Posts

a virtual assistant working in his notebook

Harvest Growth: You + the Right People = Profits

MOD Virtual Assistants, Podcast, Recruitment

In this Harvest Growth Podcast interview, Daniel Ramsey, the Founder, and CEO of MyOutDesk, asks the powerful question, “if you were forced to double your business, what tasks would you remove from yourself so you could focus 100% of your efforts on growth?”

The Harvest Growth Podcast

Grow Your Business Virtually

Link to Podcast

 

MyOutDesk has employed 1,200 virtual employees and helped over 7500 clients off-load tasks from themselves so they could grow their own businesses. 

Whether or not you are considering hiring virtual employees, during COVID even “regular” employees are now working virtually, and Daniel shares some great advice to make this new virtual workplace perform more effectively.

Jon LaClare at the Harvest Growth Podcast features MyOutDesk CEO, Daniel Ramsey.  The show covers:

  • How to increase productivity for your entire workforce, even when they are not working in your office on a daily basis
  • How to profitably hire the right people to offload time from your calendar so you can focus on growth, both business and personal
  • Understanding how to best utilize virtual assistants

Learn more about MyOutDesk, and text MOD to 31996 to get a free download of our Grow Virtual Guide!

If you have a product you are looking to launch or grow and you would like some help from a partner that has helped successfully launch hundreds of products that now total over $2 Billion in revenues, visit HarvestGrowth.com and set up a free consultation with a Product Launch Expert. 

 

Experience The Difference
MyOutDesk can save you up to 70% on employment costs
Claim a free business strategy consultation & ‘Grow Virtual’ Guide

January 19, 2022/by Jeremy
co-workers celebrating a business win

10-Minute Mindset: Loving On People Grows Your Business!

Podcast, Webinars

Do you have a passion for being of service, helping people, and loving your fellow human beings? We do – and in this exclusive interview on the “10 Minute Mindset”, we’re sharing with you how loving on people can take your business to new heights. Now more than ever, people are focused on their workplace well-being. From fair compensation, benefits, adequate time-off, equal treatment, etc. With the “Great Resignation” affecting the professional world, you can never be too safe by making your employees too happy.

Get the help you need right now! Schedule your Double Your Business Strategy Session today to find out how a virtual assistant can help your business grow!

[Grab a FREE Strategy Call Here]

 

The Beatles once said, “all you need is love” – but love doesn’t pay the rent. It is part of building a great business, though, and loving on the people in your life is a stellar way to build customer service and draw new people towards your business. It’s at the heart of being of service – and it can make or break a company.

Join us for this extraordinary interview, hosted by Mario Porreca, founder of “Launching A Podcast,” which helps businesses add 6-figures to their revenue using a podcast so that they can take the guesswork out of building a business they love, leverage their time, and make their unique, fulfilling impact in the process.

Get the help you need right now! Schedule your Double Your Business Strategy Session today to find out how a virtual assistant can help your business grow!

 

Experience The Difference
MyOutDesk can save you up to 70% on employment costs
Claim a free business strategy consultation & ‘Grow Virtual’ Guide

November 3, 2021/by Dan Trujillo
RISMedia RE Real Edge Logo

MyOutDesk CEO hosts podcast for popular Real Estate Magazine RISMedia

MOD Virtual Assistants, Podcast, Real Estate
Celebrity real estate professionals + MyOutDesk CEO Daniel Ramsey.

 

RISMedia’s RealEdge Podcast brings real estate’s leading professionals together for weekly interviews to share strategies and best practices for building business and better serving consumers. Interviewed by the dynamic and engaging Daniel Ramsey, founder and CEO of MyOutDesk, RealEdge provides industry leaders with a new platform to share their success stories. RealEdge guests will provide insightful and candid business-building strategies to brokerage executives, brokers, team leaders, and top-producing agents, and listeners will walk away with inspiration, motivation, and hands-on tactics they can employ in their own business to increase their success.

 

Tune in: Link to RealEdge Podcast
MyOutDesk is the highest-rated Virtual Assistant company in the marketplace with over 800 5-star reviews, and over 15 years of experience serving more than 7500 clients. Ramsey founded MyOutDesk during the last global financial crisis of 2008 to help businesses leverage the remote workplace and scale businesses with virtual assistants. In 15 years with MyOutDesk, Ramsey has helped thousands of clients from many of the largest sales organizations, technology startups, insurance, real estate, and healthcare companies, scale their businesses and grow profitability.

 

Focus on your growth & scale your operations

ENVISIONING OF A NEW REALITY FOR YOUR BUSINESS

Simply put, MyOutDesk equips entrepreneurs & business owners with tools, strategies, and virtual employees – and when combined, businesses have a competitive edge and find growth while efficient systems and processes are put in place.

MyOutDesk proudly provides additional free business growth guides, books, and strategy calls.

See what we are about, and schedule a free consultation with us. We’ll take the time to learn more about your business and offer solutions to foster top talent and lower operational costs for your company.


Experience The Difference
MyOutDesk can save you up to 70% on employment costs
Claim a free business strategy consultation & ‘Grow Virtual’ Guide

December 2, 2020/by Jeremy
two hands over a desk with a piggy bank in one palm and clock in the other

Life Transformation via Business POSITIONING Strategies

MOD Virtual Assistants

This is the show to watch. Learn how to withstand, recover, and grow through adversity, stress, and life’s changing demands.  Longing for a life transformation?

Considered an “Icon of Influence in the New Media Space,” Sean Douglas hosts the popular live online radio show, Life Transformation Radio, heard in over 66 countries with thousands of weekly listeners. Watch his popular TEDx video at www.TheSuccessCorps.com.

Sean Douglas is a:

  • U.S. Air Force Veteran,
  • TEDx Speaker,
  • Master Resilience Implementer,
  • Suicide Awareness Trainer,
  • Business Positioning Strategist,
  • International Radio Show Host of Life Transformation Radio,
  • and Author.

Podcast Link

 

About Life Transformation Radio:

The podcast is all about OUR transformation. Here, we tell the stories of WHY we are doing what we’re doing, we highlight that transformational moment that changed our lives, and how we use it to help transform others and elevate their lives as well.

Learn how to withstand, recover, and grow through adversity, stress, and life’s changing demands. We will empower the listeners with the tools necessary to take MASSIVE action and inspire them to live EPIC lives. My guests are Entrepreneurs, Speakers, Coaches, Authors, Podcasters, Innovators, Business Owners, and other life-changing people who elevate everyone around them.

Sean believes that you were created for a purpose, and once you unlock your true potential, you will elevate your life, which is why he founded The Success Corps. Sean works with entrepreneurs, speakers, and business owners to improve their positioning in the market which increases profitability while decreasing their anxiety and stress so their business thrives. He’s a suicide survivor who hit rock bottom.

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In this Episode:

Daniel Ramsey is the founder & CEO of MyOutDesk, the highest-rated Virtual Assistant company in the marketplace with over 800 5-star reviews, and over 15 years of experience serving more than 7500 clients.  Daniel founded MyOutDesk during the last global financial crisis of 2008 to help businesses leverage the remote workplace and scale businesses with virtual assistants.  In 15 years with MyOutDesk, Daniel has helped thousands of clients scale their businesses and grow profitability. He has worked with some of the largest companies in some of the fastest-growing industries.  Daniel has had the opportunity to work with many of the largest sales organizations, technology startups, insurance, real estate, and healthcare companies, and he’s willing to share those lessons with you.

[Considering a Virtual Assistant?]

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ENVISIONING OF A NEW REALITY FOR YOUR BUSINESS

Simply put, MyOutDesk equips entrepreneurs & business owners with tools, strategies, and virtual employees – and when combined, businesses have a competitive edge and find growth while efficient systems and processes are put in place.

MyOutDesk proudly provides additional free business growth guides, books, and strategy calls.

See what we are about, and schedule a free consultation with us. We’ll take the time to learn more about your business and offer solutions to foster top talent and lower operational costs for your company.

 

Experience The Difference
MyOutDesk can save you up to 70% on employment costs
Claim a free business strategy consultation & ‘Grow Virtual’ Guide

 

See also:

When Sometimes Hustle Just Isn’t Enough

[Updated for 2021] Getting Past the Hurdle – with Business Continuity Planning

Scaling by Organizational Excellence: Levels of Leadership Competence

 

November 4, 2020/by Jeremy
a hotel desk with a bell in the foreground with myoutdesk logo on it

Hospitality meets Remote Workers? … and why it really works!

MOD Virtual Assistants

To begin, the hospitality industry especially at this age has had its ups and downs. In order to maintain a thriving business, you must always be on your toes in terms of personnel management, bookings, budgeting, etc. This is keeping things simple, as we see it.

Why Virtual Assistants? Why property managers should get leverage this in their business? Daniel Ramsey, CEO of MyOutDesk, tells his experience with running a business and how the moment he brought on virtual assistants, his business and life changed for the best.

Podcast Link

This is the podcast for anyone and everyone in the hospitality industry that loves what they do and wants to grow, learn, and experience all the cool things the world of hotels, restaurants, vacation rentals and travel have to offer! Hear about special topics in the hospitality industry!

See also: Now Available & Affordable: Full-Time Personal Assistants + Executive Assistants – Your own concierge

[Considering an HR Virtual Assistant?]

 

It is safe to say that a successful business relies on the cooperation of its employees. Without them, there would be no one to receive clients and serve meals at their tables. This means that you must always keep an eye out for people who are interested in your services.

There are a lot of people out there who can help you with your business. The trick is to know where they are and how to find them.

With remote workers in the hospitality industry, as a business owner, the benefit of hiring remotely rather than locally can be seen as an opportunity for businesses to get more workers and hire people outside of their local area. It is without a doubt that this new type of employment relationship is transformative for employers, employees, and society as a whole. 

  • For all tasks that do not require to be completed on-location, virtual assistants can complete these tasks and lower overhead costs at the same time.
  • The fact of the matter is that by utilizing remote workers, an employer can provide jobs to people who would otherwise not be able to work at all. For example, elderly people and those with disabilities or illnesses.
  • It is also worth mentioning that remote working helps to ease the pressure on public transportation and the roads during peak hours. This will help people get to work quicker, allowing them more time with their families. Surely this is a good thing?
  • Remote working will help to eliminate stress and fatigue among office workers. This is because they are not physically required to commute long distances between home and office, which in turn helps them be more productive at work.
  • If we consider the impact of remote working on society, we are bound to discover some positive effects. For example, senior citizens will be able to keep their job for longer while still retaining a good work-life balance.

Over the next 20 years, we will see a steady increase in remote workers for the hospitality industry.

[Considering an HR Virtual Assistant?]

There’s a place for growth in our changing hospitality industry, and there’s also a place for real, talented remote staffing – and VA providers such as MyOutDesk virtual assistants are the top-tier solution for your high-tech admin, help desk, recruitment, customer service roles for a fraction of what your business would pay locally. 

 

Experience The Difference
MyOutDesk can save you up to 70% on employment costs
Claim a free business strategy consultation & ‘Grow Virtual’ Guide

 

See also:

Short-Term Rentals for Long-Term Success (with Amber Knight, Rented.com)

October 30, 2020/by Jeremy
lead sell grow podcast the human experience logo with myoutdesk and a set of blocks assembling a growing percentage bar chart

TRUE Catalysts of Business – Lead, Sell, Grow

MOD Virtual Assistants

Many owners are spending inordinate amounts of time doing tasks unrelated to their core business. They do these tasks themselves because it is costly to hire additional employees. Is there another option? Yes, there is. Learn about outsourcing some of these administrative tasks and others so you can focus on growing your business and loving on your clients. Scale your business virtually!

In conversation with Daniel Ramsey, CEO of MyOutDesk, he helped the hosts to appreciate the serious challenges that encounter small businesses.

 

Podcast Link

 

EPISODE NOTES

In this episode of Lead Sell Grow with the CEO of MyOutDesk, Daniel Ramsey, we discussed the challenges many small business owners have balancing activities that help grow the business and activities that just need to get done.

As an entrepreneur, he came to this realization firsthand during his honeymoon. While his bride slept, Daniel was taking care of the demands of his business.

Was there a better way to be able to run a business without the business running him?

Soon Daniel was working on a new business venture which became MyOutDesk.

Jobs that were once being done by a stressed-out owner can now be outsourced and the owner can focus on what they do best, loving on their clients and growing their business.

Positions for administration, sales development, virtual assistants, and more, can be outsourced at a fraction of the cost.

Check out the links and see that there is a better way, https://www.myoutdesk.com/blog/sales-development-reps-the-true-catalysts-in-business/   

https://www.myoutdesk.com/blog/what-is-a-virtual-assistant-what-does-a-virtual-assistant-do1/  

 

 

About Lead, Sell  Grow

Lead:

It’s been said that everything rises and falls on leadership, EVERYTHING! The world needs great leaders and that’s why they’re always in such high demand. Leaders who love their people and are able to communicate, build teams, and help their people grow, personally and professionally, will change lives and inspire the next generation of great leaders. If you’re passionate about developing as a leader, this podcast will give you some great ideas and equip you with tools to quickly grow your leadership ability, even if you’ve never been in a leadership role.

 

Sell:

Everyone on the planet is in some sort of sales. Whether we are selling a product, a service, an idea, or ourselves to others, our ability to influence people to see things from our perspective greatly determines our success. Selling is not easy, but when successful, it is extremely rewarding. Salespeople and leaders are always in high demand across the B2B, B2C, and H2H, sectors, everywhere and we’re on a mission to help you become a sales superstar!

 

Grow:

If we’re not growing we’re dying, it’s as simple as that. People who enjoy this podcast are ones who are annoyed by the status quo. They’re always looking to take what they’re doing to the next level, they’re mad at mediocrity and strive to get better every single day. We believe that good is the enemy of great, so we strive for greatness and impact. If you’re on a journey of personal growth and development, this podcast is for you!

 

Each week, tune in to hear inspiring interviews, learn about lessons from failure, and generate ideas on how to lead, sell, and grow to make a huge impact in your life.

Podcast Credits

Be sure to connect with Lead, Sell, Grow in their Facebook group:

https://www.facebook.com/groups/B2BSalesSecrets

 

ENVISIONING OF A NEW REALITY FOR YOUR BUSINESS

Simply put, MyOutDesk equips entrepreneurs & business owners with tools, strategies, and virtual employees – and when combined, businesses have a competitive edge and find growth while efficient systems and processes are put in place.

MyOutDesk proudly provides additional free business growth guides, books, and strategy calls.

See what we are about, and schedule a free consultation with us. We’ll take the time to learn more about your business and offer solutions to foster top talent and lower operational costs for your company.

 

Experience The Difference
MyOutDesk can save you up to 70% on employment costs
Claim a free business strategy consultation & ‘Grow Virtual’ Guide

 

Did You Know? MyOutDesk’s origin story is set during the last global financial crisis of 2008. Yes, that’s right — our business started by scaling businesses with virtual assistants during a recession! Pioneers of virtual assistant services, our first client in 2008 went from five to seventeen VAs with a completely revamped organizational model in short order, and he told MyOutDesk, “Our virtual professionals have shaved $250,000 off our monthly overhead.”

October 16, 2020/by Jeremy
thought leader life credibility text with myoutdesk logo affiliate influencer marketing the right way

Thought Leadership & Credibility: Driving Revenue & Business Growth

MOD Virtual Assistants, Podcast

In today’s world,  it is not clear what credibility means. Is it authenticity, is it trust, is it integrity? The dictionary says that it’s the demonstration of trust. We’re not sure that’s 100% accurate.

 

Link to Podcast

 

Mitchell Levy and MyOutDesk CEO Daniel Ramsey, as a co-host, engage in conversation with thought leaders about what it took to become a thought leader, the value it delivers, the challenges it presents, and how to maintain that status.

 

Thought Leader Life: Driving Revenue & Business Growth

Leverage your time and energy with virtual professionals to drive revenue and business growth. This episode features #ThoughtLeader and #Expert Daniel Ramsey (https://www.linkedin.com/in/dramseyinc/), founder/CEO of MyOutDesk, the highest-rated virtual assistant company in the marketplace with over 800 verified, five-star reviews and over 15 years of experience serving more than 7500 clients across industries. He also hosts his MOD Virtual Webinar and podcast talking to entrepreneurs, CEOs, and business owners in building virtual mastermind groups to inspire other leaders to thrive, learn and engage with each other.

Daniel is passionate about providing companies with indispensable leverage through his site’s Virtual Professionals to aid them in buying their time back and have the ability to grow their business, all while reducing costs.

To learn more about Daniel Ramsey’s work in scaling businesses for profitability, visit his websites https://www.myoutdesk.com/ and https://www.linkedin.com/in/dramseyinc/.

[Considering a Virtual Assistant?]

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Here are a couple of AHA messages from this episode:

  • Entrepreneurs without enough time should reach out to Daniel Ramsey. https://www.linkedin.com/in/dramseyinc/
  • My role is to connect you with the right talent and create a strategy to help you implement and make sure you have success finding that talent. #ScaleWithVirtualProfessionals https://www.myoutdesk.com/ @myoutdesk
  • Having worked with some of the largest companies in some of the fastest-growing industries in sales, technology, insurance, and real estate gives me the credibility to help you #ScaleWithVirtualProfessionals and be profitable. https://www.myoutdesk.com/ @myoutdesk
  • I can show you how to reduce costs and rapidly scale your business with practical and tactical advice and strategies in hiring talented virtual professionals. #ScaleWithVirtualProfessionals https://www.linkedin.com/in/dramseyinc/
  • With an innovative talent matching process that combines top-tier talent sourcing with profile matching and background checks, I can provide you with a system to build your staff and employ. #ScaleWithVirtualProfessionals https://www.myoutdesk.com/ @myoutdesk

To learn more about Thought Leadership and how it can help you be successful, visit https://thoughtleaderlife.com/.

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ENVISIONING OF A NEW REALITY FOR YOUR BUSINESS

Simply put, MyOutDesk equips entrepreneurs & business owners with tools, strategies, and virtual employees – and when combined, businesses have a competitive edge and find growth while efficient systems and processes are put in place.

MyOutDesk proudly provides additional free business growth guides, books, and strategy calls.

See what we are about, and schedule a free consultation with us. We’ll take the time to learn more about your business and offer solutions to foster top talent and lower operational costs for your company.

 

Experience The Difference
MyOutDesk can save you up to 70% on employment costs
Claim a free business strategy consultation & ‘Grow Virtual’ Guide

 

Did You Know?  MyOutDesk’s origin story is set during the last global financial crisis of 2008. Yes, that’s right — our business started by scaling businesses with virtual assistants during a recession! Pioneers of virtual assistant services, our first client in 2008 went from five to seventeen VAs with a completely revamped organizational model in short order, and he told MyOutDesk, “Our virtual professionals have shaved $250,000 off our monthly overhead.”

September 24, 2020/by Jeremy
yanique grant customer experience strategist with myout desk a hand holding an hour glass

How To Win Back Your Time With The Right Virtual Assistant

MOD Virtual Assistants, Podcast

[Navigating the Customer Experience] Understand what customers really want + how businesses can understand the psychology of each customer or business with whom they engage. Look at technology, leadership, customer service charters and strategies, training and development, complaint management, service recovery and so much more!

Link to Podcast

 

Yanique Grant helps companies navigate their customer experience and build a strong service culture.  She hosts The Navigating the Customer Experience Podcast, taking you on a journey with global entrepreneurs and subject matter experts who can help you to navigate your customer experience.

Daniel Ramsey is the founder and CEO of MyOutDesk, the highest-rated Virtual Assistant company in the marketplace with over 800 5-star reviews and over 15 years of experience serving more than 7500 clients.

Daniel founded MyOutDesk during the last global financial crisis of 2008 to help businesses leverage the remote workplace and scale businesses with Virtual Assistants. In 15+ years with MyOutDesk, Daniel has helped thousands of clients scale their businesses and grow profitability. He has worked with some of the largest companies in some of the fastest-growing industries.

Daniel has had the opportunity to work with many of the largest sales organizations, technology startups, insurance, real estate, and healthcare companies and he’s willing to share all those lessons with you.

[Considering a Virtual Assistant?]

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Questions

 

  • Could you share a little bit about your journey?
  • A lot of our listeners probably are thinking would a Virtual Assistant suit me? How do you know if that’s really an avenue that you should explore? What are some of the key indicators that would kind of trigger you to say, this is something I could look into?
  • Are you saying then that your Virtual Assistant doesn’t necessarily have to be in Jamaica? And what if that insurance advisor has concerns about cultural fit? How does your company integrate all of that?
  • How do you get the customers to embrace technology if it’s not something that they were incorporating into their strategy or their execution prior to Covid-19? How do you get them to learn the technology, to feel comfortable using the technology, to feel comfortable asking their customers to engage with the technology if it’s something that they’re not accustomed to?
  • So, in terms of your Virtual Assistant competencies and capabilities, is it just in the administrative spare, or do you do like accounts, marketing, sales? What aspects of Virtual Assistant does your company provide?
  • If you could choose a client that you’ve used currently in the past that utilized your services and, you know, just that tangible example that we could share with the audience so they could see how it is that using a Virtual Assistant was able to transform either in terms of dollars or in terms of time or in terms of just productivity. How did that look like for them? Just if you could share one real example.
  • Could you share with us how you stay motivated every day?
  • Could you share with us may be one of your online resources, tools, website, or apps that you absolutely cannot live without in your business?
  • Could you share with us maybe one or two books that have had the biggest impact on you? It could be a book that you read many years ago that still has a great impact on you to this day or could even be a book that you read recently.
  • Can you share with us what’s one thing that’s going on in your life right now – either something you’re working on to develop yourself or your people?
  • Where can we find you online?
  • Do you have a quote or saying that during times of adversity or challenge, you will revert to this quote. It helps to push them forward, get you unstuck. Do you have one of those?

[Considering a Virtual Assistant?]

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Highlights

 

Daniel’s Journey

 

Yanique: I think it’s quite fascinating that your business was formed out of our last major financial crisis. So maybe tell us a little bit about that journey and how your journey of prior to your business got you to where you were and how you’ve been doing over the last 15 years and how this crisis that we’re currently in or we’re being propelled into is impacting your business. And just a little bit about who you are.

Daniel shared that what he loves is the story is not over complicated. He’s an entrepreneur, he was building a business and at the time, 2001 to 2006, they’re really building an amazing business because the market was hot, they were in the expansion stage. And as an entrepreneur, he thought he was doing really well. He was very proud of himself, he was young, and he was in his 20s.

And he, like many entrepreneurs, hadn’t held a good job for a long time and so he built this business. And then the 2007 crash happened and at that time, he had three offices, lots of salespeople, lots of administrative staff. And literally in one quarter, they had 90% of their revenue go away. And at that moment, he’s scratching his head and he’s like, “Maybe I should go get a job. Maybe this isn’t working for me.”

And that was a momentary thought that came in and then went and he said, “No, I’m going to stick this out.” So, they stuck this out. They found new customers, new clients, at that time the market massively shifted and if you can remember that it was his first time ever being really impacted, much like many businesses today are being impacted.

So they figured out who their new customers were, where their new place in the marketplace was and they started to grow again. And in that growth, what he was worried about was he needed to stay profitable, he needed to take a paycheck home. And a friend of his started talking to him about Virtual Assistants and turns out he was about to hire five. And he toyed with Virtual Assistants, he had a couple in his business at that time and he turned to him and said, “Why don’t you help me find five people?”

And literally, MyOutDesk was born because his friend Christian Peter said, “I need some virtual assistants, just like you have.” And so, MyOutDesk was born, they steadily grew over the next couple of years. And what they do primarily is they help businesses, entrepreneurs C-Suite people, get some of their time back. That’s really what they’re focused on doing, is helping businesses grow and scale by adding high-caliber talent to your team so you can grow and scale your business.

[Considering a Virtual Assistant?]

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Enhancing Customer Experience with a Virtual Assistant

 

Yanique: Amazing. In this global pandemic that we’re all going through, right. A lot of businesses are focused on how it is that they can enhance their customer experience. And, of course, you know, our show is Navigating the Customer Experience. And I guess a lot of our listeners probably are thinking would a Virtual Assistant suit me? How do you know if that’s really an avenue that you should explore? What are some of the key indicators that would kind of trigger you to say, this is something I could look into?

Daniel shared that it’s a great question and he wants to start by giving the audience their thesis to customer experience and when he says their thesis, really, he believes the customer experience starts with the set expectations. In fact, everything in their business aligns around, “Does the customer understand our product and service? Are we clear about what we can deliver? And are we a good fit? Are we a good match for our customers?”

And in their business, nothing goes sideways when everybody’s clear about the job. Everybody’s clear about how they’re going to help. If the customer has a realistic onboarding and a good system, then they typically don’t have customer experience issues.

So in their world……

They define customer experience as really the setting of expectations.

Daniel Ramsey

And that starts on their website that starts in the emails that they send out to their customers. And then, as they prospect and they find people who are willing to meet with them and do a consultation.

It starts in that first conversation. What are your needs? What are some of your thoughts or concerns or what’s your system look like? Who’s on your team today? So, they go through a really dedicated deep dive into businesses explaining what their service is.

And then they ask the customer, “Are you set up to train somebody? Do you have the right system in place? What tech tools do you have currently?”

One crazy thing is that their customers, run the gamut of being very sophisticated techie people. And then also, they have customers who this is their first time doing a Zoom, for instance. And they’ve never built on a customer experience that isn’t a handshake, that’s one challenge right now in the pandemic.

Most small and medium-sized businesses, they’re relational selling. They’re in that relational space and right now, as we transition to this digital world, many people are struggling. And so, their role is to help businesses find talent and buy back some of their time. And so, that one thing is kind of their driving force for everybody that they hire, all the customers that they bring in and that’s how they kind of think about customer experience.

Yanique: Brilliant. So, basically trying to save someone time.

Daniel agreed and shared that if you’re right now busy, you’re an entrepreneur. And he constantly thinks if he had more time, He could do anything. And that’s kind of what they hope, is that their customers are thinking, “Okay, I need help. I know I need help. My team needs help. We’re struggling in this. We’re struggling with the implementation of clients or we’re struggling with the setting of expectations or we need more help with our digital brand.” Whatever your need is, their job is in this process is to help you buy some of that time back.

And to the second question, customer experience. What they believe in in terms of the team for a customer experience team is that many of the things that your customers are experiencing can be helped with a Virtual Assistant. So, they believe in a blended model where some of your people are in the US and then some are in their case, they’re in the Philippines. And maybe half of your customer experience team is in the Philippines.

And because of that blended model, not only are you saving money, but you’re able to cover the 24/7 if you need it, weekends, evenings, and also have multiple people on the staff. So it’s not just a small team, you can actually build a fairly large team and be cost-effective about it.

[Considering a Virtual Assistant?]

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Concerns of Culture Fit When Integrating a Virtual Assistant

 

Yanique: Okay, so let’s say, for example, you are a company that is based in Jamaica, I live in Jamaica and I know a lot of people listen to the podcast all over the world. I think we are listened to in over 87 countries globally, which is really cool. But let’s say your company is based in Jamaica and let’s say you’re a financial organization and you have a contact center or maybe you’re an insurance advisor and you’re looking to get a Virtual Assistant. Are you saying then that your Virtual Assistant doesn’t necessarily have to be in Jamaica? And what if that insurance advisor has concerns about cultural fit? How does your company integrate all of that?

Daniel stated that that is a great question and it’s like Yanique is reading his mind. These are definitely the things that they help customers make in terms of consideration like, “Who’s on the team? How am I going to integrate a Virtual Assistant and how am I going to teach?” Maybe if you’re talking about financial or even insurance, there are licensing requirements. So, you have to have a license in order to serve a customer and sell them security or an insurance product.

So they’re definitely not providing licensed people. But what they are is, they’re helping the licensed people elevate the level of work that they’re doing. So when you’re a licensed person and let’s say you have 5 or 10 years of experience or even 20, guess what? You’ve seen every kind of risk and you’ve seen every type of investment. And your secret sauce is helping people build that financial wealth or protect their assets if you’re an insurance person.

But it’s not helping people reset their passwords or get access to their online profile or even scheduling an appointment with you or getting another statement or in the insurance world, getting a certification out. All of those things are administrative or customer experience or service related and for the vast majority of companies, they can help in that space, there are some tools and techniques that you have to implement. But that’s what their consultation is all about.

They’ll sit down with the business, with all the key stakeholders, and they’ll determine, like, “Hey, maybe you need to implement Zoom meetings. Maybe you need to have an internal platform like Skype or Asana or Microsoft Teams or whatever the platform is that you’re on.” Slack is another great one. But they’ve been remote for 15+ years and they’ve helped companies create blended customer experience teams since their beginning, basically.

And the one thing that people always say is, “Wow, I didn’t know that this would actually work. Could you help me in this other department, sales or marketing or maybe ops?” And so, they’ve had the pleasure of helping over 6000 businesses in the last 13 years. And it’s amazing what is possible with the way technology is today.

[Considering a Virtual Assistant?]

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Getting Customers to Embrace Technology

 

Daniel stated that here’s the reality. They don’t coach the customer; they don’t try to talk them into it, they just simply explain best practices. So, somebody comes to them and says, “I don’t have a CRM or I don’t have a digital strategy and I need to transform.”

Then they’ll help them develop a plan. In fact, he was on the call with a really great entrepreneur yesterday and he called and he says, “Hey, we’re really having success in this one state and we’re about to go nationally.” And they started talking, his name was Bill. He said, “What’s your plan, Bill? Would you have it written down?” And he’s like, “Well, I’ve got it in my head and I’m trying to write it down.”

So he and Daniel just strategized for a good 30 minutes actually. They talked through what his system needs to look like, what kind of technology he needs to employ, some of the challenges, and the roadblocks that he’s going to run into. So they’ve done this so many times that they’re all very simple standard steps, so they aim and he helped him.

And his (Daniel) company is focused on when you have a plan; they’ll help you fulfill the people portion of your plan. And customers that embrace this digital world and are okay with technology, those are their ideal customers, their ideal clients, and the folks who need help or aren’t quite yet sure what should happen, they’ll help them develop a plan, watch them go execute and when they’re ready for talent, when they’re ready to buy some of their time back, then they’re here for them.

[Considering a Virtual Assistant?]

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Aspects of a Virtual Assistant

 

When asked what aspects of Virtual Assistant his company provides, Daniel stated that that’s a challenging question and he’ll give you an example. They have a boat broker in Florida and he hired a Virtual Assistant to help him with a marketing campaign around every time he sells a multimillion-dollar boat, he wants everybody in the world to know about it, and then he wants his customers to land on his website and see all of his boats online.

So, they have a very diverse customer base but he wants people on the podcast to know that they primarily help in four areas. So if you’re listening right now, you don’t have to write any of this down, he’s going to give away a copy of their free book. They actually wrote a book helping people implement Virtual Assistants into their business, regardless of where you’re at.

So, whether you’re in the UK, Australia, Puerto Rico, doesn’t matter. These principles and this practice all work the same. So if Yanique is okay with it, he’ll give away a copy of that book towards the end of their time together.

But the four areas think about sales, marketing, operations, and customer service and support. Those are the four main pillars of folks that they hire. And every business needs those four areas.

So, they’re pretty blessed and happy. And this pandemic has been really challenging for companies around the globe. And they only want to serve and help customers. So to the question, the digital marketing, they spent two months really outlining their digital strategy for Virtual Assistants. Like this is how you can use a Virtual Assistant in your digital strategy. And so they outlined all of that on their blog, they’ve outlined that in their book and they consistently put out content to help their clients succeed. And you can all check that out at www.myoutdesk.com

Yanique: Brilliant. Sounds fabulous. So, you said your four pillars are administration, marketing, operations, and customer service and support. So marketing and sales are kinds of one.

Daniel agreed and mentioned that in their world, they view marketing as inbound digital marketing, so anything that’s on the web or in social media. And then sales is really prospecting out to customers and having conversations. So think of it like digital marketing is the worm on the hook. You throw the worm out into the ocean and you’ve got your hook, that’s your marketing plan and then the sales team, they’re the people who reel in the customers with having good conversations and making sure that that particular lead or potential customer is a good fit for their service or product. So they’ve got those kinds of dual roles.

[Considering a Virtual Assistant?]

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Using a Virtual Assistant to Transform an Organization

 

MyOutDesk has a customer, his name is Knolly, and he is a speaker, author, and trainer. He travels the world giving presentations on really building business. And he had built his own technology stack for his company and he’d built basically a (CRM) Customer Relationship Management platform. And he’d built that CRM a decade ago and it was in an interesting position because his customers use the CRM, his teaching and platform were around the powerfulness of combining sales, process and systems, and technology in order to really grow and scale businesses.

And so, when he came to them, he was like, “Look, I’ve hired 3 or 4 people, they’ve all been great for 6 to 9 months and then they’ve moved on.” Meaning, he was stuck in two places. He needed to invest more money in his CRM to bring it up to date because it was built almost 10 years ago and it was time to do a refresh and an update on the user interface. And then he had another need that he needed somebody to help him with this customer experience, meaning, people would sign on and then not be able to use the platform, and then they just disappear over time. And so, they talked at length about how he was going to either have to step in and run the business or hire somebody who’s really great at customer onboarding and customer service over time.

And so, they actually found him a guy named Chris, and Chris has now been with him almost 5 years. And Chris runs everything in the customer experience department for this technology company from onboarding new clients, taking credit cards, answering questions or opening tickets, and solving and resolving them. And so, this guy Knolly, didn’t want to step in and handle the customer service portion of his business and he really needed to buy some of his time back because he was busy traveling the world and speaking in front of large audiences.

So, what he (Daniel) would encourage everybody on today’s podcast to do and this is a simple exercise, they call it the sticky challenge. And he knows you can’t see him right now, but he has got in his hand a pile of stickies, just the yellow stickies that you buy at any office supply company.

And he wants you to follow yourself around or have maybe your leadership team do it or your managers within your business follow yourself around with stickies and then ask yourself this one simple question, “Am I working in the business or on the business? Am I just doing the things that need to happen every day that are important but really don’t grow the business? Or Am I working on growth initiatives? Am I working on the most important work?” And then write those tasks down and follow yourself around sticky.

So a good friend of theirs did this. She ran a South American investment company and she had her entire team do the sticky challenge. And after doing the sticky challenge for several weeks, she comes back and says, “Oh, my goodness, Daniel. I’m working 60 hours a week. And more than half of my time is on stupid tasks that actually don’t drive revenue or add value to my business.”

And just by sitting back and reflecting through her time and through what she was doing every day, literally, she was like, “I was on Facebook for 30 minutes every single day. And when I looked at it, I wasn’t writing on Facebook, I wasn’t using it as a lead generation, I was just surfing on Facebook.”

And so, what he’s encouraging everybody to do is really step back and ask yourself, “Am I doing the most important, most valuable work in my business or am I doing stuff that I should delegate down or give away?” You do that for a couple of weeks and you’ll really start to find opportunities to hire a Virtual Assistant and really help you grow your business.

[Considering a Virtual Assistant?]

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How Daniel Stays Motivated

 

When asked how he stays motivated, Daniel stated that that’s a great question. And he thinks it’s funny, too, because he was just born motivated. But he’s definitely like anybody; they need to keep in routines. Like a car, if you forget to put oil or gas or water, the car breaks down. So in his case, he exercises a lot. Playing soccer is one of his favorite things. He’s a wrestling coach, a local high school wrestling coach. He contributes 25 hours a week when he can because Covid-19, they’re not going to do wrestling until next year now.

But his normal routine is a lot of exercises. He has a morning quiet time where he sits in a hot tub and he does meditation and a lot of journaling. And his other pillar is that he’s very consistent with his time blocking. So, on the schedule, family time, personal time, work time, customer time. So those are the three things, staying physically in good shape, having a mental game, meditation, yoga, just some quiet time in the morning, and then being really consistent with his calendar and schedule.

[Considering a Virtual Assistant?]

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App, Website, or Tool that Daniel Absolutely Can’t Live Without in His Business

In terms of online resources, Daniel stated that he’s not going to give one; he’s going to give you a couple that is really important when you go remote or have a digital kind of background. First, he always prefers face-to-face conversations. So, they do a lot of video conferencing. So, have a video conferencing app, have a VOIP phone system so that you can have your Virtual Assistant and your team, regardless of where they are, actually communicate both phone calls, text messages and it’s really important to have kind of that system set up.

Yanique: And which ones do you recommend as the better ones to use if you were to engage in a VOIP system?

Daniel shared that they’re all pretty much created equally. They use RingCentral internally because it connects to their CRM sales force. But there are several out there. The most important thing is there’s no latency and so he’ll give some suggestions there. Latency means in the Philippines, which is their country of operations, there are servers for RingCentral. So, the servers where the phone is transmitted are actually in Asia and so, therefore, there’s no latency when you make calls or you have your 1-800 number, for instance, routed to somebody in the Philippines, that’s probably the most important consideration.

But also connecting to your CRM or your customer experience tool, that’s a very big deal. So, integration is a big deal, and native integration so that it’s not through an API of like Zapier or something.

And the last one is always a task management platform. He can’t tell you how freeing it is to have something, they use Monday, and they use Basecamp for projects. There’s a company called Asana which is great. Slack has a good one. But you need some sort of a tool for keeping track of all of the individual tasks, as well as all the projects that you have going within a business. And those three, if you implement those three things into your business, you’re probably ahead of the curve in most major businesses right now.

Yanique: How do you feel about scheduling the app? If you have to schedule meetings with customers, do those platforms allow for scheduling, or do you need to go outside of those platforms for scheduling?

Daniel shared that there’s Calendly and they use something called ScheduleOnce. He likes those things because they help automate the process. But also, he’s very cognizant of sometimes it’s just great to pick up the phone and have a conversation with your customers or clients. So, he uses scheduling apps that tie into their websites and tie into their calendars and tie into their CRM. And he thinks there’s a place for that. There’s the ease of use, your customers can choose to either schedule it like that or give you a call. And he thinks there’s some powerfulness in that, especially as you’re scaling and growing.

But nothing replaces a great, good old-fashioned conversation. And he’s the guy with that. He really, really loves talking to customers and helping them and hearing their experience and seeing what they need to do. And he loves Yanique’s mission, “Creating a more caring world.” He thinks that’s great. One of their core values as a company is just having a servant’s heart. So their job is to serve their customers and help them grow and attain their goals in life. So they share that very positive outlook.

[Considering a Virtual Assistant?]

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Books That Have Had the Greatest Impact on Daniel

 

Daniel shared that he loves all the business books, and if you’re new in the entrepreneurial world or if you’re kind of driving toward success, Scaling Up: How a Few Companies Make It…and Why the Rest Don’t (Rockefeller Habits 2.0) by Verne Harnish is a great business book. It’s one of his favorite books. It’s written by a billionaire guy who really did a great job of explaining the process of growing and scaling a company.

But The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change by Stephen R. Covey. Another great book, The Millionaire Next Door: The Surprising Secrets of America’s Wealthy by Thomas J. Stanley. He loves The Richest Man in Babylon by George S. Clason. A lot of the books that are out there are written to tell a story.

And whenever they’re in story mode, he really gets into them and he loves reading those books. But, The Richest Man in Babylon, he’ll give you a quick synopsis of that book. It talks about not taking risks financially, when you make a bet, it’s not that it can be a short thing, but you really want to protect your nest egg or your business or your bank account.

And so, in his world, he finds a lot of value in that because a lot of entrepreneurs make decisions out of expediency, meaning they want the result right now versus the long game, which the long game is hard. So, he finds the struggle to be good, he likes to embrace that struggle, he likes to be part of that struggle, he likes to be in the struggle with their customers. And so, that book for him is awesome.

[Considering a Virtual Assistant?]

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What Daniel is Really Excited About Now!

 

Daniel shared that he’s doing a lot of masterminds now. So, they just launched an entirely new kind of content strategy around building a mastermind, what they look like, and really a virtual mastermind. So, being in conversation with people, your peers, and really helping them grow and they’re in the process right now of doing an initial call mastermind to augment their customer experience. So, because they’re on a customer experience podcast, he thought this would be an interesting example.

They’ll pull 10 customers together, for instance, brand new customers, and then ask them how it’s going and then add value to them and teaching them, “Hey, this is the system that you need, or here’s an example of somebody else who’s tried to do that. And here’s one that failed and here’s one that succeeded.”

And so, the job is to give people a bit of peer accountability, as well as a peer group to bounce ideas off of, but as well as just having a safe place to discuss obstacles and how to remove them and how to really grow and scale.

So they’re offering that to their customers now as they are in the initial phases of onboarding a virtual assistant. And he’s really excited about it because it’s really a different approach for them. It’s a way of adding value at a higher level than they’ve ever done in the past. So, that’s his newest experiment right now.

[Considering a Virtual Assistant?]

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Where Can We Find Daniel Online

 

Daniel shared listeners can find him at –

Website – www.myoutdesk.com

www.myoutdesk.com/scale/

Twitter – https://twitter.com/MyOutDesk

LinkedIn – https://www.linkedin.com/company/my-outdesk/

Daniel shared that there is a text code if your listeners are in the US or North America, Canada, you can actually text them 31996, that’s the phone number to put in the text. And in the message, you’d put SVP (Scale with Virtual Professionals).

If you text that message, you’ll get a copy of their book and you’ll get in contact with them. And they’d be happy to serve anybody who’s listening today and thinks that maybe you could buy some of your time back.

[Considering a Virtual Assistant?]

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Quote or Saying that During Times of Adversity Daniel Uses

 

When asked about a quote or saying that he’ll revert to during a challenge, Daniel shared that he’s giving away their secret sauce. Whenever he finds a customer or a friend who’s an entrepreneur or a business is stuck in a particular spot, he always asks this question. He asked them, “If they could wave a magic wand and have the problem disappear or have the business double or really start to see some traction and growth and scale, what would you have to start doing, stop doing? And who do you need on your team?”

He’ll give you some perspective there. When a billionaire goes to buy a sports team, she or he doesn’t say, “I’m going to run the football team or I’m going to be the manager of the team.” They buy the sports team and then they think, who do I need on my team in order to win the Super Bowl or win the next series or whatever? The billionaire never thinks, “I’m going to be the manager or I’m going to be the team captain.” They never think that.

And unfortunately, a lot of entrepreneurs do. So the question again is, “What do I need to stop doing, start doing and who do I need on my team in order to grow and double my business?” If you ask yourself that one question, you’ll start to see some big change.

Please connect with Yanique on Twitter @navigatingcx and also join her Private Facebook Community – Navigating the Customer Experience and listen to her FB Lives weekly with a new guest

Grab the Freebie on her Website – TOP 10 Online Business Resources for Small Business Owners

[Considering a Virtual Assistant?]

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ENVISIONING OF A NEW REALITY FOR YOUR BUSINESS

Simply put, MyOutDesk equips entrepreneurs & business owners with tools, strategies, and virtual employees – and when combined, businesses have a competitive edge and find growth while efficient systems and processes are put in place.

MyOutDesk proudly provides additional free business growth guides, books, and strategy calls.

See what we are about, and schedule a free consultation with us. We’ll take the time to learn more about your business and offer solutions to foster top talent and lower operational costs for your company.

 

Experience The Difference
MyOutDesk can save you up to 70% on employment costs
Claim a free business strategy consultation & ‘Grow Virtual’ Guide

 

Did You Know?  MyOutDesk’s origin story is set during the last global financial crisis of 2008. Yes, that’s right — our business started by scaling businesses with virtual assistants during a recession! Pioneers of virtual assistant services, our first client in 2008 went from five to seventeen VAs with a completely revamped organizational model in short order, and he told MyOutDesk, “Our virtual professionals have shaved $250,000 off our monthly overhead.”

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September 22, 2020/by Jeremy
a young girl looking out a window

“Good Neighbor Award” – National Association of Realtors (NAR)

MOD Virtual Assistants

REALTOR® Linda Trinkle Wolf makes MRI scans more comfortable for critically ill military kids and their families.

 

MyOutDesk client, Linda Trinkle Wolf, is a finalist in the National Association of Realtors (NAR) “Good Neighbor Award”!

Vote Linda as your Web Choice Favorite! Can we count on you, MOD Family?

 

Linda Wolf

Read Linda’s Story: Relief For The Youngest Warriors

 

Key Takeaways:

  • Six years ago, Linda Wolf started a toy drive for children admitted to Walter Reed National Medical Center.
  • She launched a program in 2018 that enabled children to watch movies while they were receiving MRI scans, reducing their fears and boredom.
  • With the addition of another system at a Honolulu military hospital earlier this year, nearly 5,000 patients at the two centers annually will find their MRIs more tolerable.

 

Vote Linda as your Web Choice Favorite!

 

We are proud of Linda and wish her the best of luck!

 

ENVISIONING OF A NEW REALITY FOR YOUR BUSINESS

Simply put, MyOutDesk equips entrepreneurs & business owners with tools, strategies, and virtual employees – and when combined, businesses have a competitive edge and find growth while efficient systems and processes are put in place.

MyOutDesk proudly provides additional free business growth guides, books, and strategy calls.

See what we are about, and schedule a free consultation with us. We’ll take the time to learn more about your business and offer solutions to foster top talent and lower operational costs for your company.

 

Experience The Difference
MyOutDesk can save you up to 70% on employment costs
Claim a free business strategy consultation & ‘Grow Virtual’ Guide

 

Did You Know?  MyOutDesk’s origin story is set during the last global financial crisis of 2008. Yes, that’s right — our business started by scaling businesses with virtual assistants during a recession! Pioneers of virtual assistant services, our first client in 2008 went from five to seventeen VAs with a completely revamped organizational model in short order, and he told MyOutDesk, “Our virtual professionals have shaved $250,000 off our monthly overhead.”

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September 21, 2020/by Jeremy
a set of blocks shaped reading deal ? yes or no

SALES CONVERSION – Importance of Delegating Tasks Correctly

MOD Virtual Assistants

The Sales Conversion Podcast with Rylee Meek introduces listeners to the creator of the Social Dynamic Selling System, and how to turn cold calls into hot leads.

Interested in leveraging the remote workplace & scaling businesses with virtual assistants?

[Considering a Virtual Assistant?]

We were just interviewed for The Sales Conversion Podcast with Rylee Meek — on why it’s so important for business owners to delegate tasks correctly.

Rylee Meek has developed many multi-million-dollar businesses for himself and has coached other business owners and salespeople on how to do the same. On the show, Rylee shares his own expertise as a business building guru to expand your business, grow your income, and improve your life.

Guests on The Sales Conversion Podcast include experts in their field who have succeeded in business and sales and can share their secrets so you can do it too. Tune in each week for a dynamic conversation about tried, tested, and fine-tuned ways to grow your business and create a scale-able selling system.

ENVISIONING OF A NEW REALITY FOR YOUR BUSINESS

Simply put, MyOutDesk equips entrepreneurs & business owners with tools, strategies, and virtual employees – and when combined, businesses have a competitive edge and find growth while efficient systems and processes are put in place.

MyOutDesk proudly provides additional free business growth guides, books, and strategy calls.

See what we are about, and schedule a free consultation with us. We’ll take the time to learn more about your business and offer solutions to foster top talent and lower operational costs for your company.

 

Experience The Difference
MyOutDesk can save you up to 70% on the employment cost
Claim a free business strategy consultation & ‘Grow Virtual’ Guide

 

Did You Know?  MyOutDesk’s origin story is set during the last global financial crisis of 2008. Yes, that’s right — our business started by scaling businesses with virtual assistants during a recession! Pioneers of virtual assistant services, our first client in 2008 went from five to seventeen VAs with a completely revamped organizational model in short order, and he told MyOutDesk, “Our virtual professionals have shaved $250,000 off our monthly overhead.”

September 4, 2020/by Jeremy
a man draw a symbols communication teamwork project adjustment validation

[Scaling] How Doubled, Tripled & 10X Businesses Focus on Growth + Virtual Assistants do the rest!

MOD Virtual Assistants

Educating through Experiences: Real Estate Podcast (A Mate with Hans)

 

Link to Podcast

Attention Agents! Hans Waisfield interviews Daniel Ramsey, CEO & Founder of MyOutDesk.

MyOutDesk has helped over 7500 business owners with virtual assistants worldwide to double, triple, and 10X their businesses by focusing on the important money-making, income-producing tasks, and hiring virtual assistants to help you with the rest!

The podcast episode covers the following subjects:

  • What is a virtual assistant
  • What a virtual assistant does
  • How a VA can help your business grow
  • How to find the right VA for your business models
  • And much more!!#realestate #realestatetips #realestateadvise #realestatetalks #realestateinterviews #realestatepodcast #realestateagenttips #realestateagent101 #realestatemarketing #realestateshow #miamirealestateagents #miamirealtor #miamirealestate #kellerwilliams #kellerwilliamsrealty #amatewithhans #virtualassistant #realestatecoach #podcast #realtorpodcast #sharingiscaring #realestateeducation #realestaterockstars #realestatesocialmedia #realestatemarketingtips #realestatesecrets #workfromhome #remotework #virtualassisantservices

 

ENVISIONING OF A NEW REALITY FOR YOUR MARKETING BUSINESS

Simply put, MyOutDesk equips entrepreneurs & marketing agencies owners with tools, strategies, and virtual employees – and when combined, businesses have a competitive edge and find growth while efficient systems and processes are put in place.

MyOutDesk proudly provides additional free business growth guides, books, and strategy calls.

See what we are about, and schedule a free consultation with us. We’ll take the time to learn more about your business and offer solutions to foster top talent and lower operational costs for your company.

 

Experience The Difference
MyOutDesk can save you up to 70% on employment costs
Claim a free business strategy consultation & ‘Grow Virtual’ Guide

 

Did You Know?  MyOutDesk’s origin story is set during the last global financial crisis of 2008. Yes, that’s right — our business started by scaling businesses with virtual assistants during a recession! Our first client in 2008 went from five to seventeen VAs with a completely revamped organizational model in short order, and he told MyOutDesk, “Our virtual professionals have shaved $250,000 off our monthly overhead.”

August 28, 2020/by Jeremy
get big and add value or die creative real estate copy

Get Big + Add Value … Or Die: How brokers are changing the way they do business

MOD Virtual Assistants, Podcast, Real Estate

“You either get big & add value, or you die.”

Link to Podcast

 

MyOutDesk CEO Daniel Ramsey sits with Kirky Galt in an innovative, new podcast called, RE EXEC TL | Executive Success and Growth Stories.

A brisk new podcast featuring entertaining, insightful, and informative interviews with thought leaders in executive management in the real estate industry.

Exploring topics and perspectives regarding:

  • Industry regulation: environmental, financial, and monetary policy.
  • Economic and social trends leading to where we’re at and the outlook on where we’re headed in the 2020s.
  • Paths to executive success in strategic management in the real estate industry.
  • Inspirational stories and spoken case studies (executive background and successful campaigns).
  • What marketing channels are proving most effective in targeting and converting real estate business, consumer, and investment prospects.
  • Strategies to build a rooted brand position and compelling unique value proposition.
  • and much more value-add content for real estate executives on the go.

We get into how brokers can build a culture remotely, develop systems, position their brands, and scale their businesses.

 

Kirky Galt, CEO and Creative Director of Creative Real Estate Copy. Kirky has extensive experience and education in marketing, real estate, business, strategic planning, green building, and finance. He’s a real estate broker whose focus is on investment and sustainability. As a creative professional, Kirky brings a passion for art and music to business, marketing, and design.

 

Experience The Difference
MyOutDesk can save you up to 70% on employment costs
Claim a free business strategy consultation & ‘Grow Virtual’ Guide

August 20, 2020/by Jeremy
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We know your time is valuable, so we won’t waste it. Your success is our success. So let’s be successful together!

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Burçin Can Metin
15:47 15 Mar 22
I was very satisfied with MyOutDesk's super fast, responsive and quality service. MyOutDesk has an excellent HR department is incredibly talented at finding candidates who match your requests and... needs. I especially strongly recommend that you should meet Anya Zhantal and start recruitment processes with her. Anya is a tremendous placement specialist who is incredibly positive, super energetic and very skilled at listening and analyzing your needs. A big thank you to Anya and the MyOutDesk team. The virtual assistant you are looking for is at MyOutDesk for sure.read more
Missy Cheese
Missy Cheese
01:36 11 Jun 21
Anj is very professional and has excellent communication skills. She provided my team with timely written and verbal updates throughout the process. The candidates that were selected for interviews... were adequately qualified for the job and had professional, impressive resumes. The interview process was seamless and the organization was impeccable. I would definitely recommend this company and would do business with them in the future if needed.read more
Richard Harless
Richard Harless
18:31 09 Mar 21
MyOutDesk was very helpful in sourcing and selecting candidates! I have been thoroughly impressed by their professionalism and support!
Stephanie Ebersole
Stephanie Ebersole
19:31 16 Dec 21
Verna Dela Cruz has been a big help getting us set up with our virtual assistant. I am very excited to begin this relationship. Thanks Verna for all of your help!
Chad Miller
Chad Miller
23:02 16 Jun 21
They've made the process of hiring a Virtual Assistant so easy! Highly recommended.
Victoria Bickford
Victoria Bickford
00:50 23 Jan 21
I contacted this company as a potential new client. Really I am a small business owner and like all business owners from time to time we see what others are doing. This company is very professional,... clear speaking, and got right what I was wanting without dragging out a long conversation. Very prompt and information was immediately sent to me. I am a Virtual Real Estate Investor Assistant and Small Business Owner and I highly recommend this company. Great job to the rep Arvin! Thank you!read more
Zach Neumann
Zach Neumann
23:29 08 Jul 20
My out desk is a great company and Daphne is great to work with. I have many VAs and they are all great.
David Prulhiere
David Prulhiere
01:10 02 Feb 21
Great service. Very attentive to my needs.
Peter Trinh
Peter Trinh
17:02 01 May 21
Elle was amazing at facilitating our meetings and determining what we wanted and needed. She listened, and picked the best candidates for the position we were looking to hire!
Josh Parish
Josh Parish
18:43 12 Mar 21
MyOutDesk is simply amazing. I'm so happy with the attention to detail and quality of everything and everyone involved!
Phil Mistrata
Phil Mistrata
20:52 04 Apr 21
Anj did a great job assisting me in selection and explaining the entire process, I always felt very well informed
Clare Foreman
Clare Foreman
13:25 26 Apr 21
MyOutDesk has been extremely helpful each time we have added a VA to our team - thorough and always available to answer your questions in a timely manner!
J B
J B
11:31 02 Apr 21
Our experience as a company seeking a virtual professional was outstanding! Chris and Anj was AWESOME in their delivery of information to us to ensure we were abreast to the process of picking the... right fit. We pride ourselves on customer service as a company and to see this reciprocated back to us was wonderful.read more
Kameron Kang
Kameron Kang
16:06 10 Jul 20
Chuck and the whole team is fantastic!
Kris Lippi
Kris Lippi
20:17 03 Jun 21
So far so good. Very smooth hiring process. Looking forward to working with the VP.
Matthew Deal
Matthew Deal
22:30 11 Apr 21
From Chris taking the time to get to know and understand our needs to Elle and the placement team, already looking forward to hiring our next VA
Joshua Neitz, Realtor
Joshua Neitz, Realtor
14:41 18 Dec 20
They were very responsive and provided many qualified candidates.
Trista Oseland
Trista Oseland
03:15 29 Jun 21
Very professional individuals we have been in contact with from the beginning
Eli Clark
Eli Clark
16:36 02 Jul 20
So far MOD has been very communicative, and the VA we have been working with has been incredible.
Eric Eisenberg
Eric Eisenberg
16:04 04 Jan 22
Very pleased with the work of our virtual assistant Liz. She is a recruiter for our business and partners with our HR team to find great nurses, CNAs and caregivers.
Nikki Stein
Nikki Stein
14:33 25 May 21
MOD has been incredible!! Their staff is so professional, responds quickly, and gets us exactly what we needed!
Trey Bell
Trey Bell
11:22 31 Jul 20
Very responsive, affordable, offers great feedback and assistance in getting a VA hired. Highly recommend.
Todd Denman
Todd Denman
02:02 11 Aug 20
I highly recommend My Out Desk for any professionals out there looking to scale their business.
Rachel Lattanzio
Rachel Lattanzio
17:51 13 Sep 21
The process so far with MOD has been nothing but pleasant and efficient. I am excited to start working with one of their Virtual Professionals.
Kathleen Harron
Kathleen Harron
11:43 24 Jun 21
This is my first time hiring a virtual assistant. I interviewed with a few companies but My Out Desk really stood out from the crowd! From initial contact to placement I’ve found MOD to be so... informative & helpful. I’m looking forward to getting started with my new assistant very soon.read more
Chris Alley
Chris Alley
23:16 08 Mar 21
Leslie and Papples are wonderful!
Garrett Lyon
Garrett Lyon
17:30 16 Sep 21
Just hired our 3rd VA and the process is fantastic. The placement specialists do a great job of provided qualified candidates and the VA's we have hired are doing a great job. Partnering with... MyOutDesk has allowed us to scale our support seamlessly with our rapid growth.read more
Brendan Moran
Brendan Moran
15:05 20 Jul 20
Papples is awesome. Really happy with how fast they were able to help.
Jennifer Hendry
Jennifer Hendry
03:21 04 Mar 21
We are excited to get started with MOD. The interview process far exceeded my expectations.
Brandon Foy
Brandon Foy
18:15 16 Jul 21
Just hired my first ISA. The on-boarding was great and appreciate the guidance, general pre-training for VA's they offer, and certainly the communication. A special thank you to Papples and the MOD... Support Team!read more
Richard Hall
Richard Hall
17:56 28 Apr 21
Papples was easy to work with, focused and diligent
Brian Hurry
Brian Hurry
22:55 27 Jan 21
Hired my first virtual assistant from My OutDesk today and was very pleased with the process and hire.
Mary Jo Quay
Mary Jo Quay
23:04 31 Jul 20
Papples at My Out Desk held a super interview with a potential assistant and my self to see if the assistant was a good fit. She did an excellent job of preparing so each of us had targeted questions... on how it would work. She made great suggestions, and it went very smoothly.read more
Cindy Manzolillo
Cindy Manzolillo
21:20 17 Feb 21
This was the first time I ever hired a virtual assistance. Honestly I was alittle worried and nervous. Pabble walk me through the process and picking qualified applicants for me made it such a great... experience and I hired my first Virtual Assistance. Thank you My Out Desk for the professional and courteous staff you have on board.read more
Christian Smith
Christian Smith
15:25 13 Jan 21
Great help, pleasure working with Elle. She made the hiring process simple.
Ed English
Ed English
20:51 07 Jan 21
We are new to MyOutDesk services but have been totally impressed with their team so far. Very professional and responsive. The sales process and onboarding were excellent. Dominic, Steve, and Anj... rock! Thank you!read more
Tim Durkovic
Tim Durkovic
00:46 29 Jul 20
Very professional process in securing a virtual marketing assistant! Thank you so much! Would highly recommend.
Katty Cavalieri
Katty Cavalieri
14:04 07 Jun 21
excellent!
Scott Hendry
Scott Hendry
19:27 03 Mar 21
We are new to MyOutDesk and run a brokerage. We were in the search for an ISA to call our leads and after shopping around, we chose MyOutDesk based on reviews and recommendations. We just went... through the interview process and chose our new ISA and are excited to get started.I can't yet speak to the impact it is going to have on our business but my review is based on the sales and onbaording/interview process. Everyone has been very quick to respond, and the professionalism and flow of the processes has been really great.Looking forward to our ISA starting on Monday and crushing the dials.read more
Nicholas Borst
Nicholas Borst
04:42 11 Jun 21
Chris and Verna were super helpful. Looking forward to working with our new VA!
Owen Swift
Owen Swift
12:26 15 Jul 21
MyOutDesk responded very well when I contacted them about hiring a virtual professional. Their staff were friendly and efficient at moving through the process, and I was surprised at the high quality... of the candidates they presented.read more
Steve Grandizio
Steve Grandizio
22:19 14 Nov 21
They gave some good candidates to interview and we are excited about working with our new VA, Johnny!
Les McGehee
Les McGehee
19:46 15 Jun 20
I've worked with and recommended MOD and have seen great results. Now I'm also a client. I'm willing to share about my experience with others considering MOD.
Shane Leichty
Shane Leichty
21:24 04 May 21
Papples and the Team were excellent. We got interviews, with very qualified candidates and now I'm ready to start our training with our new Team Member!Very satisfied & excited to build into an... even better organization.read more
Joel Camacho
Joel Camacho
18:48 11 Aug 20
People would be crazy not to take advantage of this business.Papples Cenina has been an amazing Rep.
Terri Dewell
Terri Dewell
16:02 24 Sep 21
Just hired our third Virtual Professional through My OutDesk! We couldn't be happier with the ease of process, professionalism and the quality of our team members that came to us via MOD!
Austin Hintze
Austin Hintze
12:15 24 Jun 21
Working with MOD has been a great experience, starting with my conversations with Paul and then working with Anj to find qualified candidates. The interview process was smooth, and the candidates... were all great options for the position I am hiring for. I'm looking forward to working with the virtual professional I chose, and having a long relationship with MOD.read more
Belinda Fernandez
Belinda Fernandez
17:19 08 Apr 21
Process is easy and quick. Candidates are professional and fit our needs exactly. Able to start immediately. Very pleased with the entire process and company. Highly recommend!
Daren Masters
Daren Masters
18:10 29 Jul 20
We were referred to MOD by one of our friends and have loved every minute of the experience. MOD has stood out when it comes to listening to our needs and adapting to our requests. I will definitely... be recommending them to other companies.Paul and Papples are GREAT!read more
Merthia Haynie
Merthia Haynie
05:49 29 Sep 21
Very pleased with the candidates for interview and the interview process. I look forward to getting started. This is a very professional company and I highly recommend.
Luke Feldmeier
Luke Feldmeier
15:39 20 Aug 21
Very organized and friendly staff!
Audrey Bankhead
Audrey Bankhead
12:11 21 Sep 21
Wonderful service. I really appreciate the way I was listened to.
Xavier Dominicci
Xavier Dominicci
16:24 30 Apr 21
I vetted a lot of companies before moving forward and if you're looking for a sales oriented hire this is the place. Most of the reps I interviewed had great level of experience with large companies... and the support staff is excellent as well.read more
Adam Bursztein
Adam Bursztein
16:06 08 Jul 21
Verna and the team have helped me find my VA very quickly and looking forward to implementing into my team very quickly. Thanks for all the help and support
Craig Kautsch
Craig Kautsch
16:22 19 Nov 21
Anya was super quick and responsive through the entire process. Very efficient but more importantly....effective.
Sheryl Haag
Sheryl Haag
14:27 22 Jul 20
We have been extremely happy with the quality of Virtual Assistants we have received. The management team has also been very responsive to our every need.
james sheehan
james sheehan
20:45 18 Feb 21
Great experience so far. my new assistant starts Monday.
Tracey Newmones
Tracey Newmones
12:14 05 Aug 21
Amazing attention to detail and great communication. This is the most professional VA company I have worked with.
Nicar Bocalan
Nicar Bocalan
19:55 10 Dec 21
Anya is very helpful and is a complete Rockstar! MOD is full of amazing professionals and I'm very excited to be working with such a great company.
Leon Juncaj
Leon Juncaj
23:38 11 Mar 21
My experience with MyOutDesk over the past few years has been wonderful. We have been able to bring on many high quality team members. The entire team at MyOutDesk is very helpful and extremely... responsive when a need for a hire arises. They've are quick to put together some quality candidates to interview, and are extremely helpful with providing feedback to help make the right hiring decision. I strongly recommend MyOutDesk to anyone in need of their services.read more
Catherine Mackenzie
Catherine Mackenzie
17:18 12 Aug 20
From the first moment we contacted MyOutDesk to discuss our needs for an ISA we knew we were in good hands. They have a great team of professionals that listened to our needs; they quickly set up... interviews and because of their vetting process, we had a difficult time choosing between them. Ultimately, we made our decision and couldn't be happier! Customer service all the way!read more
Shawna Moore
Shawna Moore
16:23 18 Mar 21
MyOutDesk has consistently provided the talented leverage I need to grow my business in a scalable model. From the CEO to the placement team to virtual assistants, I have been impressed by their... professionalism and desire to truly meet my needs!read more
Larissa Brodsky
Larissa Brodsky
14:17 04 Aug 21
Very professional service, quick to respond and arrange the help. Will highly recommend
Tim Pickett
Tim Pickett
17:19 09 Apr 21
First time doing business with MOD. My book keeper quit and we had two weeks to find and train a replacement. This company came highly recommended from a good friend.After talking to the owner,... who was very sharp and on point, I decided to give them a try. The follow up was very prompt and they were able to work with in our time constraints. Excellent service and very professional.read more
Karen Dulle
Karen Dulle
20:46 21 Jun 21
The company took care to be sure my business needs were met. It was not just about signing the agreement. Quality candidates, and a professional process.
Alicia Kaufmann
Alicia Kaufmann
12:50 16 Aug 21
Working with MyOutDesk was a great experience. They made the whole process very simple and quick. Anj is very communicative and answers any and all questions quickly. We look forward to start working... with our new virtual assistant!read more
Evan Miller
Evan Miller
20:50 05 Aug 20
My Out Desk is a great option for businesses that are looking to diversify their workforce with offshore support. The talent I have come into contact with has surpassed my expectation. I would... recommend using My Out Desk.read more
Lenny LaRocca
Lenny LaRocca
21:51 17 Feb 21
MOD is excellent to work with and to help you find talent & skills for your business needs.
Blake fowler
Blake fowler
20:52 28 Sep 21
From beginning to finding the right person I have very pleased.
Faheem Aslam
Faheem Aslam
19:49 17 Jan 22
🙏
Edward Howell
Edward Howell
23:33 17 Sep 20
Great experience thus far! Can't wait to onboard our new employee!
Rahul Parikh
Rahul Parikh
16:54 25 Jan 21
Very professional and excellent service. I highly recommend.
Joseph Cardinale
Joseph Cardinale
21:18 18 Jun 21
I have to say, I was exited to see the professional process they had set up from the start of defining the requirements and attributes of my future hire. Then the interview process where I got to... interview 3 very good candidates of which one matched my needs fantastically and resulted in hiring that candidate. I highly recommend MyOutDesk!!read more
Stephanie Young
Stephanie Young
06:40 15 Aug 20
Papples was wonderful an awesome scout who listened and understood what I needed. She is an advocate for you until you find the right fit and I'm proud to say I found my VA, excited to see how she... will help grow my group. Thank you Papples!read more
BD Mortgage Group LLC
BD Mortgage Group LLC
00:34 09 Aug 21
Awesome place to get virtual assistants
Stephanie Robbins
Stephanie Robbins
23:20 21 Apr 21
I am incredibly impressed with every team member at MyOutDesk. From the first phone call, I knew my business needs would be met and that my satisfaction would be the utmost important. They completely... blew me away with the candidates they selected for my review. The greatest challenge will be just picking one...for now :) I highly recommend their service. I know they are going to allow me to take my business to the next levelread more
Kevin Bander
Kevin Bander
17:59 01 Nov 21
Being a past client of MOD I have had an amazing experience. Looking forward to bringing on my next MOD Virtual Professional!
Ryan McGurl
Ryan McGurl
19:06 13 Oct 20
Great Onboarding Experience with Papples!!! Highly recommend due to efficiency and streamlined hiring process.
Michael Vanderheyden
Michael Vanderheyden
12:20 19 Jun 20
The process of hiring a virtual assistant was well organized and very professional.
Les Walden
Les Walden
21:10 29 Jun 20
Anya is the best. She listens intently to understand your needs and then goes to work finding the right person to help you go to the next level. Her communication could not have been better always... answering my questions and letting me know the next steps. I am confident our business will take a giant step forward with MyOutDesk.read more
Dareika D. Morrison
Dareika D. Morrison
20:17 13 Sep 21
As a small business owner, I could appreciate the seamless process with MOD. Their dedicated staff members coached me through the entire hiring process while recommending best practices for... onboarding my VP. If you are considering hiring a virtual assistant, I highly recommend MOD! You won't be disappointed. Cheers to our success!read more
Aaron Bates Real Estate
Aaron Bates Real Estate
14:06 08 Aug 20
My new Virtual Assistant is starting less than two weeks after our consultation. I interviewed three well-qualified candidates in two hours, and made a decision that day. I am so happy to get the... help I need to serve my clients better, and I know this will be a good move for a our team. We already talked about hiring one of the other candidates for a different position!read more
Daniel Sepulveda
Daniel Sepulveda
17:19 18 Aug 21
Absolutely outstanding on boarding process as a client myself. I can’t remember the last time I’ve felt so genuinely taken care of in all my needs and concerns. Thanks so much!
Bob Davenport
Bob Davenport
01:09 09 Sep 20
I just interviewed and Hired my Virtual Assistant. MyOutDesk has been an excellent source. Professional and courteous . Can not wait to get things started. Wow!!!
Mr. Apai
Mr. Apai
16:44 21 Sep 21
They go above and beyond to get you the best candidates for your company. Great model, great service, and great people.
T Mack
T Mack
20:54 22 Mar 21
Step One - hiring the virtual went smoothly- from Arvin and Paul to Vernadette each person I dealt with knew their role and my needs. The process has been smooth and seamless so far and gave me the... leverage in screening candidates that I wanted. Let's see how the hire goes - first week next week... 5 star so farread more
Alex Chik
Alex Chik
17:01 30 Sep 21
MyOutDesk is a top-tier outsourced resource partner. I personally have 10+ years of experience working with vendor resources in Big Tech, and the level of service that my current Real Estate firm has... received with MOD has exceeded my expectations. Paul Vasquez, our sales consultant was patient, accommodating, and took the time to answer all of my nitty-gritty questions. The onboarding and staff selection process was a breeze, and we were operational within 1-2 weeks. The resource provided was having a positive impact on the business on Day 1, and continues to be a valued member of our team. I can easily say that we're not just saving money, but a ton of time, by working with MOD.read more
Philip Shields
Philip Shields
22:00 26 Oct 21
MyOutDesk was wonderful to work with and I look forward to continuing to work with them in the future. They made the process of hiring a Virtual Professional easy. I have worked with other VA/VP... companies in the past that MyOutDesk is the best.read more
Steve Kabachia
Steve Kabachia
17:05 09 Jun 21
Quick and responsive team response. Excellent selection of suitable candidates. Also, a streamlined and collegial interview process with strong support from the Placement Coordinator.
Jim Romano
Jim Romano
19:17 04 Nov 21
MyOutDesk helped me find an phenomenal asset to our team. In just about 4-weeks she has become an integral part of our team and has done more than we can ask for. From day-to-day work to implementing... new systems and sharing innovative ideas our team couldn't be happier! The quality of work is top-notch! If you're in the market for a VA MyOutDesk is who you want to speak with.read more
Pablo Ramirez
Pablo Ramirez
23:27 01 Feb 22
All I'm going to say is that my business has more than doubled in the first 3 months of working with Pearl, my very amazing VA from My MOD Desk. If you are stressed, weeded out from all the admin... duties a business requires on a daily basis, or if you'd simply like to scale your business and have more time on your hands to make more money, then I DEFINITELY recommend hiring a VA from My MOD Desk. I don't know HOW I would successfully keep growing my Real estate company without my amazing VA Pearl. HUGE thank you to My MOD Desk for connecting me with my amazing Administrative Virtual Assistant!Pablo Ramirez, P.A.Real estate Broker-AssociateUnited Realty Group, Inc.read more
Jennifer Lindsey
Jennifer Lindsey
21:24 07 Oct 21
MOD Virtual has been has been incredible from start to finish - so excited to be working with them!
Kate Barry
Kate Barry
14:26 18 Feb 21
Really happy with their program and excited for my business to grow
Ryan Groeneweg
Ryan Groeneweg
02:27 12 Aug 21
Fast and easy process!
Shep Hyken: Customer Service & CX Expert
Shep Hyken: Customer Service & CX Expert
11:28 16 Jul 21
MOD has a system that works. They don't miss any details.
Elizabeth Boehnlein
Elizabeth Boehnlein
20:12 14 May 21
Great easy to work with. They seem to know what I am looking to hire before I do.
GSD Fair Lawn
GSD Fair Lawn
18:28 12 Nov 21
The entire process from intro to presenting candidates for interview and next step was handled professionally. Customer satisfaction is their priority. Great company!
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