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real estate referrals

8 Facts and 4 Tips to Strengthen Your Real Estate Referrals

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92% of respondents reported that a positive recommendation from a friend, family member, or someone they trust is the biggest influence on whether they buy a product or service.

~ Paul M. Rand, VP Communications @ University of Chicago

Real Estate Referrals: The Backbone of Realtors and Brokerages

Most Real Estate Agents complete nine out of every ten deals from their sphere of influence. This usually includes loved ones, friends, and past clients. Therefore, the amount of business you can generate from referrals is essential and should not be overlooked nor neglected, and yet, many Real Estate professionals do.

referrals assembled in blocks with a myoutdesk logo

Referrals Matter In Real Estate

Word of Mouth

In the modern business world, 74% of consumers say that word-of-mouth is a critical influence on their purchases. ONE offline word of mouth impression increases sales by at least FIVE TIMES MORE than a paid advertisement. Consumers rely on word-of-mouth 2x to 10x more than paid media.

Real Estate Referral Fee

The standard rate for real estate referrals is 25% but this is just a baseline to work from. It can really be whatever you want it to be and can change based on the situation, the relationship of the people involved, and the market. If you want to maintain a good relationship with people referring your business, it’s probably best not to be cheap when it comes to a real estate referral fee. Take care of the people taking care of you!

8 Real Estate Referral Statistics you should take into consideration:

  1. The typical agent earns 42% of their business from repeat clients and referrals from past clients.
  2. 82% of all real estate transactions come from repeat and referral businesses.
  3. 21% of agents get more than 50% of their business from referrals from past clients.
  4. 25% of agents generate more than 50% of their business from repeat clients.
  5. 92% of consumers trust recommendations from friends and family above all other forms of advertising.
  6. 82% of real estate sales result from agent contacts through previous clients, referrals, friends, family, and personal contacts.
  7. 65% of agents get no business from open houses.
  8. 88% of buyers and 84% of sellers would use their agent again or refer them to others.

keyboard with a referral key that says myoutdesk

While marketing funnels, advertising, and prospecting can generate much business, there is still no channel as powerful as referrals and repeat business. Reaching out to your past clients and consistently touching base with everyone in your sphere of influence is an essential strategy that you need to have in place. It doesn’t have to be hour-long conversations or even face-to-face encounters. While those would work well, too, you can use the many means of communication available to set a healthy game plan to nurture your network.

People influence people. Nothing influences people more than a recommendation from a trusted friend. A trusted referral influences people more than the best broadcast message. A trusted referral is the Holy Grail of advertising.

~ Mark Zuckerberg, Co-Founder @ Facebook

4 Tips for a Healthy Referral Pipeline

  1. Start investing before the big sale. The relationship a realtor has with their clients is built upon every interaction they have, from beginning to end. Take advantage of every opportunity to strengthen that relationship, and establish yourself as not just a “salesman” in their life, but a friend who’s genuinely looking out for them. For example, gifts are often reported as a very effective way to do this. Celebrate every milestone on the journey to closing; did the seller pass inspection after a lot of hard work on repairs and upgrades? Send a bottle of champagne!
  2. Cultivate the relationship beyond the sale. The celebration doesn’t stop just because the deal closed. Part of building that relationship extends beyond the closing. You should be strengthening that relationship and staying ever so slightly on their mind, year round. You can do this by continuing to celebrate milestones, like the 1-year anniversary of when they closed on their new house for example. But don’t limit yourself, celebrate anything that’s important to your client too, like their firstborn or the opening of a business. Time for another bottle!
  3. Make it personal, for them. Okay sending a nice bottle of wine or champagne to celebrate milestones and wins is great, but what if they don’t drink? It’s important to keep the whole experience about them, not you. During the entire process, you should be getting to know your clients, so that you can tailor gifts and other experiences around their own interests and preferences. You can even send them a curated list of gift options for the right occasion. But don’t forget the personalized message! Gifts are great, but stories are forever.
  4. Host some killer events. What better way to get people talking than to bring them all to an open bar? Seriously though, a surefire way to get your clients buzzing is to bring them to an event they’ll be talking about all week. This can be in-person or virtual, but keep it relatively intimate. Only invite 10-20 past and current clients, not counting their partner or family. This empowers them to network with each other and gets everyone talking about it to their own friends and family afterward. You’ll be a household name in no time!

Strategize! Execute!

Once you have strategies in place, finding the time to put them into action is a whole other story. Having someone in your team who can put these plans in motion, consistently monitor them, and not just implement them but keep them moving can help you win those referrals and keep business flowing in. A MyOutDesk Marketing or Administrative Virtual Assistant can do that for you as you focus on growing your business and finding more people who will bring in more referrals.

If you have any questions about how our virtual assistants have played such a key role in the real estate referral game these days, use the link below to request a 1-on-1 Q&A session. No obligation, no pressure, we just like to answer questions. Our success is literally your success, so let’s be successful together.

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MyOutDesk can save you up to 70% on the employment cost
Claim a free business strategy consultation & ‘Grow Virtual’ Guide

 

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5 Brilliant Business Ideas for 2022 – Must Read

The world is not ending, it’s just going through a strange time. If you’re feeling anxious about uncertainties in the 2022 economy, it’s time to consider innovative strategies to diversify your revenue & give your business much-needed stability. Finding creative ways to think outside of the box and out-innovate your competitors is a surefire way to thrive, no matter what the economic situation may be. All it takes is a little innovation and maybe a few of these ideas to get you started.

Execute all your business ideas without a hitch with a MyOutDesk Virtual Assistant! Book your Double My Business Strategy Session today to find out how!

[Grab a FREE Strategy Call Here]

Market Research

If you have a knack for gathering data and resources to get them, you may want to offer market research for businesses within your industry. Many business owners and entrepreneurs do not have the time or resources to research independently, so this may be a service you can offer. Through research and feasibility studies, you can examine different aspects of the data you find and help a business with its specific issues. For example, you can explore marketing, technology uses, research and development, and even automation.

Analytics

If you have experience and knowledge about the metrics of running a business, you should consider providing analytical services to business owners. Sometimes, businesses need a little help figuring out things like budget allocation, risk, reward, etc. Analytics provide these data points, but entrepreneurs often don’t understand how to get them or use them. You could help other small businesses raise their venture capital and grow their business.

Online Classes

If you have a specific topic that you feel you are an expert in or have developed a solid method to help people in your industry, why not build an online course? You can share your wisdom, help people out and earn some coin in the process. Online courses are top-rated and are often taken by those who wish to build their knowledge or look for ways to improve their business.

Referrals

This may be the best time to bank on referrals from past clients or customers. Build a referral program that will benefit both you and your referrers.  Be it loyalty reward points for discounts or cold hard cash, working out a solid referral program could bring you tons of new business. According to statistics, word of mouth is the primary factor behind 20-50% of purchasing decisions. Business to business companies with referrals have a 70% higher conversion rate, and they report a 69% faster close time on sales. CUSTOMERS WHO ARE REFERRED TO YOUR BRAND ARE UP TO 5X MORE LIKELY TO USE YOUR REFERRAL PROGRAM THAN CUSTOMERS WHO WEREN’T. Keep that in mind when you build your referral program and come up with something sure to keep those referrals pouring in.

Coaching/Mentoring/Consulting

If you have had great success in starting, running, and growing a business or business, you should definitely consider becoming a business coach or consultant or even starting a mentorship program. Many start-ups and budding entrepreneurs could benefit from your wisdom and advice.

These are just a few ideas you could use to branch out and expand your business this year. But, if you need a strong team to support you, schedule a Double Your Business Strategy Session today to find out how  MyOutDesk Virtual Assistant can do just that and more!

 

Experience The Difference
MyOutDesk can save you up to 70% on employment costs
Claim a free business strategy consultation & ‘Grow Virtual’ Guide

 

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a team of virtual assistants working remotely

9 Awesome Real Estate Apps

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There are so many Real Estate apps out there and some of them can be expensive. How do you know which ones are essential? How do you choose those that will be helpful for your business and your remote team? We’ve put together this list of free and affordable Real Estate apps to help in your research. Let’s dive in!

two people utilizing a tablet in real estate shopping

Trello

Trello is one of the most popular projects management tools for real estate for many reasons. It has a free version which would be adequate for most teams but for bigger teams, it has upgraded tools that can scale with any size. Philadelphia Realtor, Jennifer Geddes, uses Trello to streamline her transactions. You customize your Trello board to fit your business processes and gives everyone on your team the ability to see where the project is at and what needs to be done next. She talks about it here:

Trello

HubSpot CRM and Sales Tool

With over 30,000 customers in 91 countries, HubSpot is one of the most widely used free CRMs real estate apps and sales tools on the planet. The best part? It’s FREE. HubSpot is a CRM that also offers marketing and sales tools. Furthermore, with the free version of HubSpot’s software, it offers contact management, deal and task pipelines, email scheduling, email templates, and more. Hubspot reported a 100% traffic increase in the first three months for Rever.VN.

HubSpot CRM and Sales Tool

Clozio

Custom checklists that keep you (and your team) on track. Elegant calendars to keep your clients informed and engaged. All in one central place. A starter account is free! Realtors usually go for Clozio to stay organized. Additionally, it allows you to keep clients on the same page for all the dates and to-dos that come along with a typical real estate transaction.

Clozio

Broker Assist

Broker Assist is the on-demand agent-to-agent referral network real estate app and collaborative marketplace for real estate professionals. BrokerAssist connects agents and brokers in real-time on their outbound referrals and notifies them of inbound referral opportunities in their area. As well, BrokerAssist offers a marketplace solution for agents and brokers to collaborate on fractional assistance for deal-specific tasks (showings, open houses, inspections, etc). Broker assist is Free to sign up, free to request & assist, free referral networking.

Broker Assist

Spacio

Spacio helps you maximize open house lead generation opportunities and increase ROI by automating lead capture for 100% follow-up. Make the best first impression at your open house by inviting visitors to check-in by filling out Spacio’s professional and elegant digital sign-in form. Accurately collect visitor information and automatically send follow-up emails after your open house ends. No more unreadable handwriting no more lost leads. Spacio offers a 30-day free trial and offers affordable packages for as low as $25 a month depending on your needs.

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Spacio

Propertybase

Propertybase is a powerful website builder website / CRM combo for advanced lead generation and nurture. Its well-equipped CRM does pretty much everything a Realtor could need from managing projects, opportunities, and contacts. It makes lead and pipeline management easy with a customizable lead scoring platform. You can request a demo and decide how you want to proceed after that.

Propertybase

Amitree Folio

Folio attaches to your Gmail account and automatically organizes transactions, documents, and deal timelines. This gives you the ability to share with your clients. You can also sync calendars, set reminders, and even loop in service providers to make sure everyone is on the same page. It automatically detects a real estate professional’s transactions and organizes them in real-time into Smart Folders. Sign-up is free.

Amitree Folio

Zillow Premier Agent app

Zillow Premier Agent offers a surprisingly robust free CRM real estate app that lets you import leads from Boomtown! or Realtor.com through Gmail. You can set up tasks, reminders, texts, and emails like any good CRM. Additionally, it also gives you a granular look at what your leads are searching for on Zillow in detail if you sign up for their My Agent program that makes you the only buyer’s agent your leads see on Zillow.

Zillow Premier Agent app

ProAgent Solutions

Pro Agent Solutions is a real estate app that works with you to help automatically reach out to realtors who have shown your listings. Additionally, it can get relevant timely feedback from them that you can read and pass on to your clients. You can also have Pro Agent Solutions send it along for you. If you use Supra or another electronic lockbox service, you can link your account, further automating the feedback solicitation process. Lastly, with a 30-day free trial, this is a tool that everyone should check out and see if it is worth the cost, which ranges from $3 to $50 monthly a month (paid annually).

ProAgent Solutions

CONCLUSION

Working from home can make you feel isolated or like you can’t get everything that you needed to be done. Luckily, with the help of these apps and all the amazing online tools that are available. Thankfully, you are now given the ability to stay on top of all the things you need to do remotely, on your smartphone.  In conclusion, now all you have to do is choose whether to completely handle these apps yourself or delegate them to your team, or a combination of both.

a smiling mod virtual assistant working

Now you have the technology, what about people to manage them?

MyOutDesk Virtual Assistants

MyOutDesk is the leading provider of virtual assistants in real estate, generating massive GCI while cutting costs. We have white-glove service and an astringently vetted talent pool. Our virtual assistants can manage your real estate apps, keep you up to date, and research upcoming technology that can give you a competitive edge in the market.

It costs up to 70% less than a traditional employee, yes you heard that right. Realtors can access IPC and GPDR compliant productivity tracking software through the MyOutDesk Client Portal with MyTimeIn timesheets. MyOutDesk Virtual Assistants have professional experience in sales, marketing, transaction coordination, operations, general administrative management, and more.

 

Experience The Difference
MyOutDesk can save you up to 70% on employment costs
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a struggling business owner

Keeping Your Business Going In Uncertain Times

No matter how much you plan ahead, there are certain things that no amount of preparation can account for. Being flexible and quick on your feet can make all the difference between your business failing and thriving in times of crisis.

Have the best team in place no matter the situation with MyOutDesk Virtual Assistants! Schedule your GoRemote with MyOutDesk Virtual Assistants Strategy Session today to find out how.

Be a Chameleon

Find creative ways to adapt to the current situation. Brainstorm with your team and talk about alternative ways you can run the business while you are at home. If you run a B2C model and rely on face-to-face, in-store interaction with clients, think of ways to provide the same service in a different way. For example, many restaurants continue to operate by adding a delivery service, giving discounts and coupons, subscriptions, etc. to keep up with the competition. This is a more obvious example of course, but take a look at your business model and find ways you can work around your current situation.

 

Keep The Current Situation Top Of Mind

In your marketing, be aware of how you can keep your message relevant to the current situation. Increased and flexible marketing is crucial right now because many people will wonder whether certain businesses are still operational. Make sure your target audience knows you’re open and still going strong.

 

Plan Ahead

It’s important to consider not only how to survive as a business, but also to have a strategy in place for what’s going to happen afterward. Don’t assume that once the crisis has passed, things will just go back to the way they’d been before the outbreak. One key consideration is that being confined to their homes will likely lead to many customers switching to online or otherwise remote solutions, and it shouldn’t be assumed that post-crisis, they will go back to the solutions they’d used prior to the outbreak.

 

Have a Plan A to Z

Make sure that you explore different scenarios and challenges and solutions and steps you will deploy for each one. While you may not be able to predict anything, it’s nice to have contingencies in place so that you can adapt to any situation, odds are that if something comes up that you may not have an exact plan for, having several different challenges plus solutions will help you.

 

Embrace New Technology

Since remote work is now the norm, this is the perfect time to find and try out new innovations in software, apps etc. That may benefit your business’ new set-up. Do your research and try different ones. Consider using online platforms for your planning and communication. Use Google Docs or dropbox for collaborative documents and files that everyone can edit and comment on, Monday or similar software for business planning that keeps everyone on the same page, and the likes of Slack or Stormboard for brainstorming and file-sharing.

We are all in limbo as things unfold in the world, but your business does not have to be. If you would like to discuss further remote staffing options, make sure to schedule a GoRemote with MyOutDesk Virtual Assistants Strategy Session so we can discuss options and how we can help.

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Blended Business Model: Remote Work with Traditional Employees & Virtual Assistants

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We all know that businesses are thriving online in today’s information age. So why aren’t businesses proportionally blending their physical and remote practices?

Working from home is actually more productive than working from the office. According to studies from Stanford, it turns out work-from-home employees work a true full-shift (or more) versus being late to the office or leaving early multiple times a week and found it less distracting and easier to concentrate at home.

The fact that the Internet and other modernizations have globalized our economy gives you a chance to scale your business faster and further than ever before, using a blended business model, as many big companies do.

What exactly is a Blended Business Model?

A blended business model is an engineered organizational chart where part of an organization works in-house and another part works virtually.

Symptoms when without a Blended Business Model:

  • Company revenue productivity is suffering because most of your time as the CEO is spent on non-revenue efforts.
  • Your growth curve is flat because you’re stuck with administrative work.
  • You know you need support but do not want to go through the tedious process of hiring, only to have your hires leave after a period of time, thus putting you in a vicious cycle.
  • Your workload is starting to get overwhelming and the quality of your life is suffering.

Hiring Virtual Assistants solves a lot of problems and actually brings many benefits. For example, a full-time Virtual Assistant will cost you 25%-30% of the cost of an in-house employee. A Virtual Assistant will have their own equipment and software, and will not take up any precious office space, so overhead costs are cut down as well. Organizations like MyOutDesk cover HR concerns, benefits, and even things like paid time off; while all you do is pay your monthly subscription.

Still curious about MyOutDesk Virtual Assistants? Schedule your Go Remote Business Strategy Session now to learn more!

 

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The Stats: Blended Teams Outperform Competitors

Stanford Studies have shown that remote workers show increased productivity by 16%. Those who work from home seem to be more focused with fewer distractions. They also found that employees working in open offices took 62% more sick days than virtual employees.

Deloitte’s Millennial Survey 2017 found that remote work arrangements are “strongly linked to improved performance and employee retention.” Furthermore, 38% of respondents reported they were likely to leave their current employer within the next two years, with much citing work/life balance and flexibility as major contributing factors.

Large companies are benefitting from using a blended employment model. In fact, a new regulation stemming from the Dodd-Frank Wall Street Reform and Consumer Protection Act has given us a clearer picture of the extent to which some of the largest U.S. companies employ global talent.

You might be surprised at the high percentages of global talent that successful companies have reported so far:

  • Kellogg: 80%
  • General Electric: 66%
  • United Technologies: 68%
  • Whirlpool: 80%
  • Merck: 55%
  • Honeywell: 58%
  • Hanes: 80%
  • Mattel: 78%
  • Wal-Mart: 35%

If these major companies employ this strategy, there is no reason that you cannot for your own business as well.

 

MyOutDesk can save you up to 70% on employment costs
Claim a free business strategy consultation & Go Remote Guide

 

Implications of Outsourcing: Virtual Assistants + Traditional Employees = Growth

Employing a Virtual Assistant means that the company is making an investment for the entire team and looking to achieve the next level of excellence and performance. A Virtual Assistant is a full-time addition to the organization, but they will work with you virtually. They can shoulder specific daily responsibilities, help maintain smooth operations, and allow the physical team more freedom to focus on their work.

Imagine not needing to take every distracting phone call anymore, until a relevant call is forwarded to you!

We’re helping to level the business playing field by helping small & medium-sized businesses offshore as the big companies have for years. It doesn’t mean that jobs are going away, but it does mean that more work is available and more income is generated because entrepreneurs finally have the affordable help they need to close more transactions & generate more commissions.

Don’t do this alone. Come out stronger with MyOutDesk.

Find the knowledge + positive support that you need NOW.
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Virtual Assistants & Blended Teams

When we founded MyOutDesk 15

years ago, we realized that a virtual assistant living in the Philippines could do all of the clerical work online that an assistant could here in the USA for a fraction of the cost, and when we started helping small businesses to hire them we realized that it was a win-win proposition for everyone.

Virtual assistants have all the qualifications (and often more) than local labor but at 1/3 the cost — which means you can afford to hire better help for a lower price, and you can afford to employ MORE of that help to grow your business. They’re high-quality labor, with a great education and an outstanding work ethic, and available for wages that similarly qualified Americans typically won’t work for.

Blended teams are exciting because it finally means that entrepreneurs can employ a competitive advantage in their business formerly reserved only for top-tier manufacturing companies — like the folks who made your iPhone. Just like them, you’re able to delegate repetitive, non-dollar productive tasks to a virtual assistant, which in turn helps you focus your time & energy on what actually makes you money.

The fact that the Internet and other modernizations have globalized our economy gives you a chance to scale your business faster and further than ever before, using Virtual Assistant services. Demand for virtual talent is increasing because it works for most business owners. Simply put: it is good for business.

To learn more comprehensively about the blended business model (as well as other awesome strategy guides) schedule your Go Remote Business Strategy Session today and find our how a MyOutDesk Virtual Assistant can support you to boost your business.

 

Claim a free business strategy consultation & Go Remote Guide

 

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Best Job Types for Low Overhead & High Profit Teams

Job & Workforce Trends in 2020

In today’s high-tech economy, a remote workforce helps to maximize profits, grow clientele, improve business capacity, and often outperform competing companies that have fewer remote workers.

  • 50% of the US jobs and the workforce have gone remote in 2020.
  • 73% of teams will have remote staff in the 10 years.
  • Globalization and virtual workplaces will play an increasing role, causing more fluid shifts and flows of talent.

 

 

The Future is a Remote Workforce

This is what we learned from over a decade of experience with a virtual assistant.  With a remote workforce and the right systems in place, it’s now affordable for business owners to scale operations and talent.

  • Increase your touchpoints to the most influential clients.
  • Double down on branding and marketing — differentiate yourself.
  • Focus on adding value to your clients, suppliers, and vendors.
  • Double down on your prospecting and outreach programs.
  • Optimize the work of key talent and stay more connected to your people.

    [Considering a Virtual Assistant?]

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Successful Businesses with Low Overhead & High Talent

  • Keep calm and thrive on. Now is the time to double down on the projects and ideas that will drive future growth and scale.

Did You Know? MyOutDesk’s origin story is set during the last global financial crisis of 2008. Yes, that’s right — our business started by scaling businesses with virtual assistants during a recession! Our first client in 2008 went from five to seventeen VPs with a completely revamped organizational model in short order, and he told MyOutDesk, “Our virtual professionals have shaved $250,000 off our monthly overhead.” 

  • Your Next 90 Days of Planning. One of the keys to thriving during a recession is to focus your time on finding out opportunities to thrive and survive during this uncertain time. Spend the next 90 days of quiet time for deeper planning and preparing.

There are a MILLION ways to leverage a Virtual Assistant

 

Best Job Types to Increase Your Talent & Capacity

 

Here are the job types that MyOutDesk virtual assistant services can provide you — with the flexibility, scalability, and cost-savings to adapt quickly to today’s changing business & market conditions.

  1. Example Roles
  2. Best Job Types

 

In a recent survey, we asked our virtual professionals how they’ve grown with businesses. These are only SOME of the roles that our virtual assistants currently hold for their growing companies.

NOTE: Personnel through MyOutDesk are up to 70% less than the costs of adding a traditional employee!

  1. Example Roles:

  • SDR – Sales Development Representative
  • Transaction Coordinator
  • Marketing Assistant
  • Client Care Manager
  • Utility Clerk
  • Researcher/Admin Assistant
  • Administrative Assistant
  • Solutions Assistant
  • Recruitment Specialist
  • Listing Assistant
  • Client Care Coordinator
  • Acquisitions Specialist
  • Support Coordinator
  • Operations Coordinator
  • Administrative Assistant
  • Loan Coordinator
  • Concierge
  • Executive Assistant
  • Client Concierge
  • Executive Assistant
  • Relationship Liaison
  • Internal Sales Assistant
  • Acquisition Assistant
  • Data Administrator
  • Listing Manager
  • Account Reconciliation Assistant
  • Realtor Partner
  • Client Care Assistant
  • Lead Manager
  • Business Admin Assistant
  • Real Estate Marketing Assistant
  • Transaction Coordinator
  • Compliance Assistant
  • Product Support Coordinator
  • Leasing Specialist
  • Client Services Coordinator
  • Admin Guy/Office Assistant
  • “Friend”

[Considering a Virtual Assistant?]

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Best Job Types

Here are lists of the four main job types that a virtual assistant can do to best uplift your business.

  1. General Administration
  2. Marketing

General Administration
Having virtual professionals tackle operations and administrative outcomes for you can go far beyond what a traditional assistant does, like answering phones and keeping your calendar. There are many more ways a virtual professional can help you administratively. Here are some concrete examples of my favorite things administrative virtual professionals do for our clients.

  • Virtual receptionist
  • Client care & relationship building
  • Screen calls & emails
    Loan processing
  • Administrative support
  • Accounting & bookkeeping
  • Lead management
  • Lead reporting
  • Recruitment
  • Agile project management
  • Performance reporting
  • Customer support

[Considering a Virtual Assistant?]

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Marketing
There are many things a virtual marketing virtual assistant can do for you to supercharge your company’s scalability. Focus your talented marketing professionals on the above sales tools and also on ideal client targets. If you know who buys from you and why your marketing virtual professional can really help drive your message out to the marketplace. 

  • Online marketing, listings & social media
  • Virtual showings & open houses
  • Webinars & speaking events
  • Marketing automation
  • Brand work
  • Design coordination
  • Collateral development
  • Repurposing content
  • Audio, video & multimedia
  • PR & paid advertising

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Sales Development & Inside Sales
A sales development representative can take over your prospecting and expand your lead generation efforts. Our inside sales virtual assistants will help you generate more leads, qualify them and allow you to focus on selling and generating commissions. In addition to warm & cold calling, our virtual assistants can assist you with lead screening & pre-qualification, lead nurturing, prospect & client follow-up calls & more!

  • Telemarketing & inside sales
  • Smart plans
  • Appointments
  • Warm & cold calling
  • Prospect & client follow-up
  • Lead nurturing
  • Recruiting assistant
  • MLS

[Considering a Virtual Assistant?]

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Service & Support
MyOutDesk virtual assistants provide the leverage you need to meet your customer service & support demand at a fraction of the cost of hiring full-time staff. Customer service outsourcing lets you work smarter, not harder, and helps you invest your time in dollar-productive activities that matter.

  • Manage trouble tickets
  • Manage escalation calls
  • Run reports
  • Manage calendars
  • Update CRM
  • Customer training & education
  • Issue resolution

… and the list goes on! With a business strategy in place that leverages virtual talent, there are a million ways that virtual professionals at MyOutDesk will transform your business.

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Niche Specialities to Grow your Business

Transaction Coordinator
A Transaction Coordinator Virtual Assistant manages all the paperwork and deadlines involved in a contract transaction. They’re trained in every step of the selling process and tasked with monitoring progress from the time the seller accepts an offer through the steps involved in the close of escrow.

Become more effective by using a virtual professional transaction coordinator to handle the repetitive tasks involved with closing a transaction – such as gathering documentation & signatures, calling clients, completing paperwork, following up on contract terms & requirements, and ultimately creating a broker file for the completed transaction.

  • Manage signatures & documentation
  • Manage paperwork processing & deadlines
  • Coordinate inspections
  • Respond to contract terms
  • Compliance coordination
  • Communications liaison

Loan Processor
MyOutDesk loan processor virtual assistants can to manage all the paperwork and deadlines involved in your mortgage & lending transactions – including every step of the process, from contract to close, and everything in between!

  • Gather documentation
  • Cloud e-agreements management
  • Lender follow-ups
  • Documentation review
  • Internal reporting
  • Manage mortgage or lending pipeline
  • Communications liaison

Schedule your free Grow Virtual strategy call today & access more free guides.

Envisioning of a New Reality for Your Business

Simply put, MyOutDesk equips entrepreneurs with tools, strategies, and virtual employees – and when combined, businesses have a competitive edge and find growth while efficient systems and processes are put in place.

See what we are about, and schedule a free consultation with us. We’ll take the time to learn more about your business and offer solutions to find top talent and lower your operational costs.

MyOutDesk proudly provides free business growth business guides, books, and strategy calls. See what we are about, and schedule a free consultation with us. We’ll take the time to learn more about your business and offer solutions to foster top talent and lower operational costs for your company.

 

Keep Calm & Thrive On

Schedule your free Thrive strategy call today & access more free guides.

 

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person holding a smartphone with a speed dial with an arrow pointing to the word LEAD

Speed For LEADS: Your PACE Makes Or Breaks Your Business!

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How fast is your lead follow-up? If it’s more than 5 minutes, you’re losing business — and you’re losing a lot of it. Believe it or not, while many companies still cling to the belief that it’s good to “wait a few hours” so they don’t seem desperate, the truth is that if you don’t follow up within the first 5 minutes, you won’t make the sale.

In the Lead Response Management Study, Professor James Oldroyd performed an in-depth study of response times & contact rates and found that for every 5 minutes you wait, there’s roughly a 4x reduction in your chance of contacting the lead. If you wait more than an hour, your chances of contracting the lead are 10 times lower than if you’d called them in the first 5 minutes!

Keep in mind that 75% of prospects do business with the company that contacts them first. However, the average response time to an online lead is 44 hours and 50% of online leads never get a response! Why is there such a large disparity? In small businesses, the issue is usually that you’re busy with task-work and don’t have time to jump on new leads. With all the responsibilities on your plate, the lead response often falls to the bottom of the list when in fact it should be a priority.

Improve your speed to lead time and never miss an opportunity again. MyOutDesk Real Estate ISA Virtual Assistants can give you the leverage you need to boost your business. Schedule your ‘Grow Virtual’ Strategy Session to find out how.

 

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According to studies, the odds of calling to contact a lead decrease by over 10 times in the first hour.


The odds of qualifying a lead in 5 minutes versus 30 minutes drop 21 times. And from 5 minutes to 10 minutes the dial to qualify odds to decrease 4 times.

 

Online leads are a great source to grow your business and yet, they are extremely underutilized.  Many leads get resold over FIVE TIMES mostly because business owners like you don’t call them. Many leads prospect several Realtors before settling on one but keep in mind that the first statistic we shared, 75% of prospects do business with the company that contacts them first!

A study by the Harvard Business Review revealed that contact within an hour of inquiry, you have 7x more of a chance to have a productive conversation compared to reaching out after over an hour, and compared to someone who waits 24 hours to contact a lead, you’re 60 times more likely.

In real estate, 64% of buyers and 66% of sellers end up working with the agent they speak with first, according to the National Association of Realtors. Those who are first-to-the-draw have a tremendous advantage.

As an example, let us tell you about one of our clients Amy and her ISA Virtual Assistant Rex. Rex is in charge of calling leads as soon as they enter their system. His speed to lead is extremely important and this sense of urgency was instilled in him from his first day with Amy. Aside from being tasked to make at least 100 calls a day, he is also given new leads that he must reach out to within 5 minutes of their query. Rex set 199 appointments in his first year alone and out of those, Amy has closed 142 transactions. This is 7 million in trackable sales volume and over $200,000 in GCI!

Amy, like many business owners we work with, simply could not take everything on herself. She realized that her team needed someone who could focus on their speed to lead time. So she hired and trained a Virtual Professional who could pick up the slack so she and the rest of her team could focus on what they needed to accomplish.

This is only one part of the whole speed-to-lead game, stay tuned as we will explore more strategies such as the best times of day to call leads, etc.

If you want to improve your speed to lead but know you can’t do it all yourself, book your ‘Grow Virtual’ Strategy Session with us today so we can have a conversation about how a MyOutDesk Virtual Assistant can help.

Experience The Difference
MyOutDesk can save you up to 70% on employment costs
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Don’t lift a finger, have Virtual Assistants launch your New Podcast Episodes! [Pt. 1]

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How is it so that entrepreneurs in your networks are outpacing your own content production? They seem to whip up content instantly, like podcast episodes and social posts, throughout all major online media platforms.

Even on a tight budget, you can engage in a full-time digital media presence — and save time while producing high-quality content. It’s no secret that your competitors with media steam engines are leveraging assistant labor, namely virtual assistants.

Virtual Assistants are up to 70% less than the cost of a traditional employee and will work for you on a full-time basis. Virtual Assistants are the powerhouse behind quality podcasts, webinars, Youtube videos, Tweets, Facebook posts, Instagram photos, and Linkedin articles.

If you want to launch a high-quality podcast, but need to protect your valued time … you can launch your podcast and upgrade your online presence with a MyOutDesk Virtual Assistant!

 

Content Marketing with a Virtual Assistant — Everyone is doing it!

The secret business strategy that sets social media moguls apart is … leveraging virtual assistants (in many cases, more than one). Virtual assistants work for you full-time at up to 70% less cost than a traditional employee. Here’s what it takes to outcompete competitors.

If you do the math, you can get UP TO 3 full-time virtual assistants for the price of one traditional assistant! Save time for more important things by hiring a MyOutDesk Virtual Assistant.

Top talent Virtual Assistants bring you a huge return on investment.
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The Foolproof Method to Launch a Podcast with Virtual Assistants in Record-Timing: Instant Podcast Production 101

Like any entrepreneur, you have many content ideas and need to keep up with spreading your content everywhere. This is the recipe to produce and launch a Podcast immediately with a Virtual Assistant.

1) Introduction to the Re-Purpose System

The Re-Purpose System shows you how you can multiply your efforts and save time by repurposing content from one event or task. There are so many ways that your unique content can be proliferated out in the world when you have someone to do that cyber-legwork for you. 

Forming New Podcasts with Your Existing Content

To get started with making new podcast episodes, begin by taking inventory of all your unique content that you already have in storage: webinars, interviews, videos, guides, articles, and books.

Top talent Virtual Assistants bring you a huge return on investment.
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2) Video Interviews boost your social media, video + podcast content

Double dip (or triple dip) on your content by conducting video interviews. A single video interview can be edited for unique content in Youtube, Facebook video snippets, podcasts, and more!

Any time you are conducting a video interview, it’s best to record the video at this point. You can repurpose that in so many ways, including extracting the audio for podcasts

If you already have content that you can discuss by yourself, you can record your own video to create ‘host-only podcast content.

Start with a guest on a recorded Zoom Webinar and have an arsenal of basic field questions related to your industry or an overall theme.

Once the guest is confirmed, set a pre-recording/live huddle where you (the host) and the guest would talk and figure out exactly what the topic is, and how it fits your niche.

Between planning, setting the guest, hosting, recording, and editing, that takes a lot of time. So this is where you insert a Virtual Assistant(s). They can organize these interviews, and all you have to do as the host is show up. After the interview, virtual assistants produce, edit, publish, and promote these episodes on your behalf.

Software needed for Podcast Production

Using the right software — here at MyOutDesk, we use Adobe Creative Suite for video editing (and eventually sound editing for podcasts).

 

3) Increase podcast visibility through Apple iTunes & Google Play

There are many easy ways and platforms to do a podcast but the easiest method so far is:

upload to a main, streaming platform that generates an RSS feed (such as Soundcloud or Podbean) — then which you can submit to BIG ones like iTunes Podcasts and Google Play, instead of uploading to these big ones one by one. A Virtual Assistant will maintain your accounts for these platforms and allow you to effortlessly publish quality content on a regular.

 

Top talent Virtual Assistants bring you a huge return on investment.
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Thrive with MyOutDesk, your partner in the remote workplace serving 6,000 clients. Last year, we saved our clients $55 million as the highest-rated virtual assistant company with more than 500 verified 5-star business reviews.

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PR Marketing doesn’t have to cost a fortune – Virtual assistants can land you media placements!

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Let’s face it, entrepreneurs, we could all benefit from giving a little more attention to our PR operations. Delegate your PR operations to an experienced, full-time Marketing-PR Virtual Assistant — at up to 70% less cost than a traditional employee! You can learn more in a free business strategy call with MyOutDesk.

How a PR Virtual Assistant can help your business in these times

While the economy is experiencing a downturn, your business can proactively focus its efforts on building its brand, nurturing relationships, and ultimately being of service. It’s a proven fact that PR efforts directly influence prospective customers, helping them remember your brand.

In turn, buyers will ultimately choose YOU when they’re finally ready to buy again!

Great PR brings together the art and science of communication to support the reputation of a business or brand. With an experienced MyOutDesk Virtual Assistant at your service, you can develop an effective PR structure for your business today.

 

Tips for Building PR while Working Remotely

It’s important for any healthy business to effectively manage its PR. Take it from Elle, a PR Virtual Professional (as we like to call our virtual assistants, who are all professionals!) from MyOutDesk.

She connects with over 10 media programs per day to foster PR partnerships. This helps the business that she serves LAND multiple appearances in high-traffic radio, live television, interviews, webinars, and podcasts per week!

Here are Elle’s 6 GOLDEN tips to a relentless mentality for effective PR:

  1. If you want to land a placement, ASK!
  2. It’s all about adding value for those involved, not about you!
  3. Follow-up is GOLD. Respect the timeline set by the producer.
  4. Understand and honor their preferred mode of communication — EMAIL or CALL and stick to it!
  5. Be authentic.
  6. Research and listen to the prospect’s content! It’s important to understand the messages & values behind the program or show. 

 

A PR Virtual Assistant: Your last key ingredient to a thriving business strategy

The math is simple with an enormous ROI. You can lower your costs, reduce overhead, and leverage remote work for your business. It starts with a MyOutDesk Virtual Assistant.

With over 15 years of leveraging the power of remote work, we’ve gained the knowledge to help your business scale, increase profits, and allow your team members more freedom to focus on growth, all while lowering operational costs.

 

Top talent Virtual Assistants bring you a huge return on investment.
Claim a free business strategy consultation & Thrive Guide

 

Thrive with MyOutDesk, your partner in the remote workplace serving 7500 clients. Last year, we saved our clients $55 million as the highest-rated virtual assistant company with more than 800 verified 5-star business reviews.

 

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Grow When You’re Slow: Exclusive Offer on REAL ESTATE LEAD GENERATION – Vendor Love Promo Series

MyOutDesk brings to our clients – Vendor Love!  Discounts on the products and services that we need during the crisis!  Sorry, we can’t help with toilet paper! :)

In 2018 only 5% of America worked from home, today that number is more than 50%! 

 

Vendor Love: Landvoice

 

This week, our featured company offer is Landvoice! Landvoice is the premier lead provider for the real estate industry. They are the preferred source for the best Expired, FSBO, Geo Farm, Call Capture, Pre-Foreclosure, and Old Expired leads.

Landvoice finds the most accurate phone numbers for your leads. They deliver the highest quality and quantity of owner contact information including cell phone numbers. State-of-the-art technology enables you to spend your time listing and selling homes instead of researching phone numbers.

Here is the thing, it’s our civic duty to stay productive, continue to provide our service/products to our clients, and add value to our communities. If you need help or want to explore some ideas, book a Schedule a free Thrive Strategy Call today.  

 

MyOutDesk can save you up to 70% on employment costs
Claim a free business strategy consultation & Thrive Guide

 

Claim Your Vendor Love Offer

Learn More & Claim Offer: Here

 

Company Website: Link

Offer:

Right now, Landvoice will cover 75% of your first 3 months of Pro data so you get everything you need, every day, to list properties.
 
Go to 👉 https://bit.ly/3d8IZ0r and use discount code GIVE75 and get the daily Expireds, FSBOs, Pre-foreclosures, and unlimited Neighborhood Search.

Description:

Landvoice and MyOutDesk have partnered to bring this extraordinary offer to the real estate market. For a limited time, get started with Expired Pro, FSBOs, Neighborhood Search, and Pre-Foreclosures for only $427/qtr.

EXPIRED PRO These are the low-hanging fruit. They have already agreed to pay an agent commission, they just need a better agent. Using Landvoice, you find up to 95% of phone numbers for the listings in your MLS, including cell phones. Say hello to getting the numbers other agents can’t.

FSBOS Stop spending hours scouring classified listings. Landvoice automatically finds these listings on over 1,700 sites every single day. If there is a For-Sale-By-Owner, we’ll find it for you. 

NEIGHBORHOOD SEARCH Use this tool for unlimited searching of neighborhood data, including names, addresses, and phone numbers. Simply enter an address and Neighborhood Search will find this data for all the nearby homeowners.

PRE-FORECLOSURES Often overlooked by many agents, these homeowners may be very motivated to sell quickly. Simply choose a county and search from among thousands of records, including Notice of Default and Lis Pendens.

 

Claim Your Vendor Love Offer

Learn More & Claim Offer: Here

 

Survive and Thrive

We are here only for your success. That’s why we are offering zero-obligation strategy calls with free access to our guides and books.

Schedule your free Thrive strategy call today. We’ll map out a plan for attaining:

  • The CEO Mindset. Lead by example, double down, and gain market share.
  • Your piece of the $2.2 trillion stimulus money. Figure out which part of the stimulus you can benefit from. Understand how to gain free money through forgivable loans and grants.
  • Refreshed value. Understand what people want and need now, and how your business can respond to these demands.
  • Becoming an Exceptional Force – all while reducing operational costs. Reduce operational costs with virtual assistants, a forgivable expense through the SBA. Restructure to a remote workspace and create new plans with a CEO’s mindset.

MyOutDesk brings you 15 years of recession-tackling knowledge. We are committed to supporting your continued drive to champion a thriving business and support your local community during the COVID-19 health crisis. Schedule a free strategy call today.

 

Free Thrive Guide + Strategy Consultation

 

 

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Adjusting to a Remote Work Setting: Understand the Tricks of the Trade from Professional Virtual Assistants

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Tsedal Neeley, a professor at Harvard Business School, says that there are simple ways leaders can help their employees stay productive, focused, and psychologically healthy as they work from home at this time. The right technology tools and clear and constant communication are more important than ever. She recommends that managers do an official remote-work launch, carefully plan and facilitate virtual meetings, and pay extra attention to workers’ behavior. For individual contributors, it’s critical to maintain a routine but also embrace flexibility, especially if you’re in the house with family.

Make your transition to working from home smoother with a MyOutDesk Virtual Assistant. Schedule your GoRemote with MyOutDesk Virtual Assistants Strategy Session today to find out how.

Tricks of the Trade:  Professional Virtual Assistants Tell All

MyOutDesk Virtual Assistants are top talent, selected through a stringent vetting process. Some wisdom of getting familiar with remote work:

For many people, remote work is a new reality. How do corporate leaders, managers, and individual workers make this sudden shift? What can we do to maintain productivity, ease anxiety, and continue to effectively collaborate with both colleagues and external stakeholders? How quickly can we implement current best practices or develop new ones? Finally, could this big transition change the way we do business forever?

The vast majority of organizations are not well prepared to suddenly move their entire workforce into remote work, even though they’ve had portions of their organizations participate in dispersed work or even global collaboration. So no, this is an unprecedented type of scenario that we’re seeing today.

If you are a C-suite leader, CTO, manager, or head of a department the number one this you need to address is that you have to make sure that your infrastructure is set up to accommodate your workforce, meaning that you have the equipment, the technologies available, and that you’re prioritizing appropriately – who needs what very quickly and ensure that you have the capacity to deploy the equipment and also to start training people at scale.

If you’re a manager, you’re thinking along those lines as well, but you’re also asking the detailed questions to ensure that individuals have the preparation at the home front to ensure that every individual has the capacity to dial into the office if they need to do that, to get work done, to get through firewalls and things. You need to make sure that every individual has access to the devices that they need and the skills that they need to use their devices. And you need to make sure that no one feels left out. You have to make sure that everyone’s included.

Every team, every group has to have a launch. These are some of the fundamentals or success factors in teams and groups. For a scenario like working from home, it’s even more important to begin a new way of operating with these launches. My suggestion is to do it using some form of enabling media that has a visual element like video conferencing – maybe Zoom or Google Hangout, whatever you’re using in your organization. But something that can allow you to see other members of your group and you say to your team, “Hey, we have a new situation and I want us to talk about how should we communicate now that we’re on this new platform, how often should we communicate? What’s the best way for us to communicate? What are everyone’s preferences?”

Solicit the suggestions from your group and begin to reestablish a new way of engaging, a new way of communicating. Whatever you used to do, communication-wise, you want to increase those.

The other thing that you want to do is you want to establish how you’re going to remain connected formally as well as informally. One of the things that you’re going to lose when everyone is working from home, it’s going to be the water cooler conversations – the “let’s grab lunch together” or “let’s take a walk together” — that goes away. So you have to find ways to recreate this virtually.

Managers and colleagues need to ensure that everyone is adjusting to this transition well. Managers are not therapists and psychologists and they have to be very careful. But at the same time, managers have to be quite attuned to whether or not their employees are present, are connecting.

One of the biggest battles that managers are going to have as their employees or team members are now at home, is isolation. And they need to identify people that are isolating, that are withdrawing. They can identify those by seeing that people are withdrawn during regular meetings if they’re typically much more participative during group discourse. And suddenly they’re not, that’s a sign. If they’re much more verbose in their writing on email and suddenly they’re not, that’s a sign.

So once you observe that, it’s important to reach out and to check in to make sure that this is not a matter of people not knowing how to really engage and work remotely. Remote work is an actually learned skill. People don’t just do it well organically. So it’s important to help people, to coach people, to provide resources on how to do it well. So you have to figure out, is this a matter of people just don’t know how to do this and there’s a gap there that we need to fill, or is this because of isolation and dealing with world events? And if that’s the case, I would be prepared to connect people to employee resource groups to help people get through whatever struggles they may be going through that’s beyond the adjustment to working from home.

Flexibility is actually one of the greatest benefits of remote work. You can have these disciplined ways of starting your day and ending your day. Each individual can now adjust working habits to where they are most productive, as long as deadlines are met and commitments are kept. The most important thing is that managers have to trust their teams at 100%. You have to trust that people are working, that they are going to fulfill their responsibility. If you have hired and you have trained and you have competent people on your team, you give them full trust, you equip them, you support them, and your trust that they’re going to work. And you accept flexibility is part of the gift that comes with remote work, and you accept that their workday might look like an accordion and that is perfectly fine.

Ordinarily, productivity does not get affected by remote work. And in fact, the evidence we have is that productivity actually goes up with remote work. In order to stay focused, you must be disciplined, turn off all of the things that would draw us away and during a particular period, meaning cut off all access to external social media, television, etc. Do the things that you would do normally as you worked in the office, be very disciplined about those.

Keeping all these things in mind, it shouldn’t take too long for you or your team to adjust to a work-from-home set-up. You just need to keep supporting each other on a daily basis.

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LAND 3 types of real estate CLIENTS in today’s lock-down NOW

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We’ve helped you identify the exact moments in a potential client’s life where you can plug-in and cater to their exact needs!

There are certain situations where you can provide value by way of helping them sell or buy a home during today’s lockdown. We’re helping you do the work here at MyOutDesk.

If your prospect numbers are dwindling, you can use our strategies and services as an effective tool. Hire a MyOutDesk Virtual Assistant to help you with these lead-generating strategies. Schedule a Double My Business Strategy call today!

 

Free Thrive Guide + Strategy Consultation

 

TODAY’S Three D’s: 3 Leads in the Real Estate Market During the Lockdown

 

(Types of Leads – and What you will offer)

 

1) Distressed – REO 

2) Double Mortgage – Short sell

3) Death – Probate

 

Find Leads with these 12 D’s:
A-B-C DO YOU KNOW YOUR D’S? 

MyOutDesk brings you the 12 D’s of Real Estate. With a Virtual Assistant, you can find leverage to zoom in on this situation and not only close a deal but improve the quality of someone’s life.

Find our guide to these 12 D’s, and better yet just schedule a no-hassle strategy call with MyOutDesk. We are here for your success!

 

Free Thrive Guide + Strategy Consultation

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