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How to Find the Best Virtual Receptionist

August 31, 2021/in Administrative, MOD Virtual Assistants /by Louie Z. Sawyer

If you’re a busy entrepreneur, then you know that sometimes there are not enough hours in a day. How does one perpetually juggle all the ins and outs of a business, let alone a personal life?

Enter the Virtual Receptionist.

A Virtual Receptionist or Virtual Assistant can help you grow your business. We’re talking about making more money, having more time for yourself, and cutting overhead costs.

Read on, and we’ll tell you how to find the best virtual receptionist for your business.

[Grab a FREE Strategy Call Here]

Do I Need a Virtual Receptionist?

First off, how do you know when you need a Virtual Receptionist?

Ask yourself the following questions:

1. Do you regularly work long hours?
2. Is there a lag in your response time costing you customers/clients?
3. Are low-level tasks eating up your time?
4. Do you dislike your work?

Did you answer yes to any of those questions? If so, you might benefit from some administrative help.

Virtual Receptionist Vs. In-Person

But what kind of help do you need?

Should you bring someone on board in person? Or, can you recruit professional services remotely?

Both options are viable. But, as the Covid-19 crisis showed us, remote work is here to stay. And the benefits are vast.

Virtual receptionist services can reduce your operational costs by up to 78%.

Further, a Stanford study found that virtual assistants increased productivity by 13%.

Yes, we are saying that virtual receptionists save you money and increase productivity. Once you make the move you’ll wonder how you ever managed without one.

[Grab a FREE Strategy Call Here]

Types of Virtual Receptionist Services

You have some options when it comes to the type of services offered virtually. The following is a general overview of some of them.

Automated

This type of service uses a computerized call system. Options for callers are limited to pre-recorded options.

Options include checking balances, making payments, or answering simple questions like operating hours. All without speaking to anyone.

Message Only

These services can have a human operator. But, they can also just use prerecorded messages.

If they have live operators, messages are usually written like in live chat offerings.

Call transfer

Some virtual receptionists can answer and transfer calls.

Transfers could go to a different internal extension, a landline, or a mobile phone. You can choose to have live operators or automated options on those lines.

Live Answering Service

Just like it sounds, this gives you an actual person on the line.

Some virtual receptionist companies will guarantee the same representatives each time. Others opt to use a rotating list of operators to handle incoming calls

These can include scripted call centers and specialized centers. Great if you operate in a specific niche and need someone with industry insights.

Best Virtual Receptionist Services

Today, there are many companies and skilled contractors who offer virtual receptionist services.

These people are often highly skilled, working full-time on their terms. In short, they have skills and are satisfied with their work.

We recommend first getting clear on what tasks you need help with. Armed with that personalized needs list, you can figure out who offers what you need. And where you can get it for the price point you want.

Don’t Delay, Delegate Today

There is money to be made and time to be saved! Hiring the best virtual receptionist is your ticket there.

Why wait another minute trudging through work that isn’t bringing you joy? Reach out today, and learn what creative solutions MyOutDesk can offer you.

Experience The Difference
MyOutDesk can save you up to 70% on employment costs
Claim a free business strategy consultation & ‘Grow Virtual’ Guide

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LifeX Marketing and Their Success with Virtual Assistants

July 20, 2021/in Administrative, Marketing, Marketing, MOD Virtual Assistants, Vertical Markets /by Dan Trujillo

Cliff Stoltzfoos, founder and COE of Life X Marketing

A virtual assistant isn’t just for admin tasks, answering phones, data entry, etc. The VA’s from MyOutDesk Cliff are hand-picked with a variety of skills and experiences, fit for just about any more complex duty. If you’re scaling up and finding any particular tasks are slipping through the cracks and holding you back, chances are a true virtual professional can jump in and help with it. Including Marketing duties.

Stoltzfood is the founder and CEO of LifeX Marketing. Inspired by the lessons learned from Donald Miller’s “Storybrand” teachings, Cliff applied that same framework to his own marketing agency. He’s found it to be so successful, that he will he even turn down a client if they aren’t on board with his Storybrand approach to solving their marketing needs. He’s that confident in how successful that framework can be, and in his own ability to apply it accurately; “This framework puts the customer first, and us second”. Cliff started LifeX Marketing back in 2016 and has maintained his initial promise, of caring about their client’s money just as much as they do. By carefully reviewing a client’s needs and implementing proven strategies, Cliff aims for a 1:15 ROI(return on investment) for their clients. It’s a lofty goal, but one he and his team are very confident about reaching. As LifeX Marketing continued to reach and exceed goals, growing in their success, the need for some outside assistance grew as well.

[Considering a Virtual Assistant?]

“We care about your money as much as you do. Your money is safeguarded as if it were our own”

Keeping Up With Success

The year 2020 affected everyone, and LifeX Marketing was no exception. Surprisingly, the effect turned into a positive result for them as they grew almost 180% as a business. Clients were lining up, with the need for effective and successful marketing more so than ever. With all of this business coming in, they needed to scale their processes to match their unexpected growth. Because when a team is successful at something, and that something keeps growing, the team needs to grow too. This is where MyOutDesk usually enters the equation. Cliff had actually heard about us from a professional friend who had utilized our virtual assistant services. This friend has nothing but good things to say and highly recommended he reach out to see if we could do something to help with his growing pains. After a free consultation, Cliff saw the potential and agreed to start with one of our virtual assistants to aid his team where they needed it.

[Considering a Virtual Assistant?]

Uncertainty Turns to Revalation

Cliff was initially concerned about how employing a virtual assistant would really work out for his team. Things like distance and clashing cultures were on his mind, as potential speedbumps for accomplishing what they needed. Those concerns were soon dispelled when our VA got acclimated to LifeX Marketing so quickly and successfully. LifeX already adopted a “work from home” culture so our VA was able to acclimate to their processes easily. Our VA was up and running in no time and helping the LifeX team accomplish more as they continued to scale up. Things went so well that Cliff requested a 2nd VA from MyOutDesk to provide additional support. They ended up helping both LifeX Marketing and even their own clients with different processes. They eventually saw an increase in profits and decreased expenses since they didn’t hire a freelance virtual assistant. For everyone involved it was a win/win scenario.

“Publishing, web development and site maintenance; there’s a lot of those those tasks they do very good, and have done for us.”

[Considering a Virtual Assistant?]

This has been just one example of how a company experiencing success turned to MyOutDesk for help managing that success. We select our VA’s to fill specific roles as needed by our clients, be that marketing, administrative assistance, sales, and more. By injecting a couple of virtual professionals into the LifeX Marketing culture, they were able to scale up in a fast but healthy fashion. If you’re wondering how a virtual assistant might do the same for you, don’t hesitate to reach out for a free consultation. Let’s see if our experts would be a good fit for your business.

Experience The Difference
MyOutDesk can save you up to 70% on employment costs
Claim a free business strategy consultation & ‘Grow Virtual’ Guide

5 Rewarding Benefits of Hiring a Virtual Receptionist

July 12, 2021/in Administrative, MOD Virtual Assistants, Vertical Markets /by Louie Z. Sawyer

Receptionists make up more than 1.1 million jobs, primarily because no matter what industry you’re looking at, they need a receptionist as a key part of their business. Although the pandemic has forced many businesses to work from home, that doesn’t mean that a receptionist isn’t needed to continue aiding the business in running efficiently.

If you’re reading this, you’re likely wondering what are the benefits of hiring a virtual receptionist, and we’re here to share some of those advantages with you.

[Considering a Virtual Assistant?]

1. Flexible Scheduling

When you’re not able to take any calls, your virtual receptionist service will. This means that your office won’t miss any calls to schedule appointments or cancel them just because it’s the end of the business day, ensuring you have coverage when you need it.

This gives you peace of mind that someone is looking out for your company no matter what.

2. Improve Office Efficiency

Without a receptionist, there is no one to help direct calls to the appropriate departments, meaning that one person will spend a lot of their time answering the phone instead of taking care of other tasks that need their focus. When you hire a virtual receptionist, you can increase the efficiency of your office and reduce overall business costs.

Instead of paying for someone to physically sit in the office every day, all your paying for is the cost of the service.

[Considering a Virtual Assistant?]

3. Saves Valuable Time

As mentioned earlier, if you don’t have anyone that can answer the phone, that means you or someone else in the office will need to do this. If you’re a doctor that has to stop providing care continuously, you’re going to have several patients that become frustrated with the level of care that you’re showing them.

A virtual receptionist can save you time and money by answering the phone so that you’re able to do your job and give it your full attention.

[Considering a Virtual Assistant?]

4. Positive Brand Image

Clients enjoy being able to call your office and reach someone that can answer their questions. Having a receptionist that’s available no matter the time of day increases your companies image.

Potential clients will view you as upstanding and professional when it comes to the way receptionists provide customer service.

Hiring a Virtual Receptionist: Why You Need One?

Several advantages come with hiring a virtual receptionist. One advantage is that there’s someone available 24/7 for clients to speak with, and another positive aspect is that it saves you time and allows you to do your job.

Are you still searching for the right virtual receptionist? If so, look no further and request a consultation with MyOutDesk for all your receptionist needs.

Experience The Difference
MyOutDesk can save you up to 70% on employment cost
Claim a free business strategy consultation & ‘Grow Virtual’ Guide