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Posts

virtual receptionist

What Is a Virtual Receptionist and How Much Do They Cost?

MOD Virtual Assistants

When your existing or potential customers reach out to your business, who is their usual point of first contact? Say they want to schedule an appointment, inquire about a job opening, or request to speak with someone specific; who’s filtering them accordingly? Any business that wants to be taken seriously needs some form of a receptionist on the frontline. Even if you’re not quite busy enough to really need one, having one can be extremely beneficial. In addition to helping you respond faster and stay more organized, it also helps with the perception of your business. And remember; perception is reality. If you want people to think of your business as successful and serious then you need to look like you are. 

An easy way that a business at any stage can flex that receptionist muscle is by hiring someone remote for the position. Ever heard of a virtual receptionist? They’ve become increasingly popular among companies just getting started, as well as established companies trying to be more efficient and cost-effective. Those just happen to be two things we specialize in at MyOutDesk. 

What’s In This Article…

  • What is a Virtual Receptionist?
  • Common Positions
  • How much do they cost?
  • Virtual Checklist – Free Download
  • Picking the Right One

What is a virtual receptionist?

By definition, a traditional receptionist is an employee taking an office or administrative support position. The work is usually performed in a waiting area such as a lobby or front office desk of an organization or business. Receptionist duties are not limited to welcoming people who walk in the door. However – a receptionist can take over a multitude of duties needed to keep a business running.

virtual assistant

A virtual receptionist is no different from the in-person receptionist you’re used to, other than their location. They can do virtually everything that a traditional receptionist can do but without needing a front desk of yours to sit at. And at a fraction of the cost! Furthermore, it’s important to note they can achieve this with absolutely no downgrade to the quality of work you get. Just because they aren’t a few feet away from you doesn’t mean they are any less capable or reliable. Assuming of course you hire them through the right outsourcing company. Like us for example! Now, you may have a physical office with someone at your front desk already. Having a virtual receptionist is still a great idea because it allows that local professional to focus on in-person needs. Like greeting visitors, tours, physical mailing, and general office management. Because while they’re doing those things, they’re missing phone calls and emails are stacking up. But not if you had a virtual receptionist handling those remote duties. 

What They Do

The primary responsibilities of a virtual receptionist start with answering calls. From there it’s a matter of following whatever procedure or script you trained them on. They can take down messages and relay them to the appropriate person, or transfer them to someone if they’re available. Scheduling is another task they can handle, by taking down appointments, cancellations, and changes as they come in. They can also process over-the-phone payments, answer general questions, and manage an email inbox throughout the day. But wait there’s more! They can even do this for you 24/7! Because our virtual assistants are in the Philippines, their schedules can be as flexible as you need. So when you’re office is closed for the night you can have someone standing by for after-hours inquiries and support. 

receptionist icon

Virtual Receptionist: Common Positions?

MyOutDesk has been providing virtual assistants to businesses of all industries and stages since 2008. That’s 15 years of experience with over 7500 clients; and among them are many virtual receptionists for a variety of business types. Here are some examples of different businesses and industries that have benefited from a virtual receptionist.

  • Marketing Agencies
  • Healthcare providers
  • Biotech labs
  • Real Estate brokerages
  • Law Offices
  • Construction Companies
  • THE LIST GOES ON…

Virtual Receptionist pricing and cost

The average cost of a US-based virtual receptionist is $17/hour, which equates to a $2,720 per month salary. When you outsource for a role like this, our records have shown that you can save up to 70% off the total cost to hire a local professional.  The savings are so high because that’s taking into account other expenses you no longer have to worry about, like benefits, insurance, equipment, etc. When you hire a Virtual Assistant through MyOutDesk you only pay us a flat monthly fee; we pay the receptionist and handle their other expenses. You get the reliable, experienced, skilled virtual receptionist and you get the savings. 

You may be thinking that you could also outsource this responsibility to an answering service, but when you do that you lose a degree of brand awareness and loyalty. By having a dedicated virtual receptionist you ensure their full attention and knowledge are focused on your business. They’re the first person many of your clients and leads will speak to, so they must be able to represent you exactly as you wish to be represented. An answering service is juggling companies and reading off a script; your customers will see right through it. You simply cannot match the level of service, reliability, availability, and cost-effectiveness with any other receptionist method. 

save money icon

Hiring A Virtual Receptionist

Virtual receptionist tasks are very similar to an in-house team member. They’ll answer the phone, log help desk tickets, take messages, answer customer questions and start customers along their sales funnel.

If you find yourself strapped for time as calls and email numbers spike, congratulations! That means your business is growing. But to capitalize on that growth, you’ll need to stay on top of customer responses. This is the digital age, and everyone wants an immediate response. It’s easiest to switch gears from the typical job posting and resume review. Instead, the best value is to find virtual receptionist services. To outsource receptionist tasks, you’ll need to find a reputable company with a staff of virtual receptionists that can work for you. It costs less than you’d pay for an in-house, full-time receptionist that would come into your office. The best part is, that we’ve already done the vetting process for you. You don’t need to deal with benefits, interviews, or worrying that you’ll accidentally hire a dud that you’ll need to fire within days.

We’ve done the work already to hire the best administrative virtual assistant for you, so you don’t have to.

Training A Virtual Receptionist

When you hire a virtual receptionist, they are the ones representing your brand. Since they’re on the front lines of your business, customers will associate this receptionist with your brand. If your receptionist is rude or unknowledgeable, customers will blame your brand. This is true even if the receptionist isn’t an official part of your full-time, in-house staff. That’s why drilling your company values into your new administrative virtual assistant is crucial. What character traits guide each interaction with customers?

For instance, you might be a company that provides tech support to older consumers. With that in mind, your core values may be empathy and patience. These should govern every single reaction with customers. Once you’ve nailed down your values in order to train new employees with them, consider what training materials you’ll need. If your processes are fairly simple and repetitive, the fastest way is to set up a virtual video conference. This will allow you to share screens and walk trainees through the process. Then, they can try it. After trying it a few times, they’ll be able to ask questions and run into any snags while you’re looking over their shoulder and can help them correct it.

Virtual Receptionist Checklist [free PDF]

How about some free content? We’ve compiled a handy checklist of everything you’ll need if you’re considering a virtual receptionist from anyone else. From equipment requirements to internet strength and home-office practices, this PDF checklist covers it all. Feel free to download for future reference, or share it at your discretion! Many of the things on this list you’ll never need to worry about if you go through MyOutDesk, as we verify a lot of this stuff before hiring our virtual assistants. Not all virtual professional services offer such thorough assurances as this. We do because we can afford to while still passing on competitive rates that can’t be beaten. Not to mention we believe your success is our success, so the less you have to worry about the more you can focus on dollar-productive tasks and growing your business. Use the link below to save this free Virtual Receptionist Checklist PDF.

Picking The Right Virtual Assistant

In short; a virtual receptionist saves you time and money and increases productivity. All while making your business appear even more professional to inbound inquiries. Answering services aren’t personal or thorough enough, and in-house receptionists are expensive and less flexible. You can kill two birds with one stone when you go the virtual receptionist route. Remember, you want a professional, not just an assistant. That’s what MyOutDesk specializes in, at competitive prices that no one else can match with the same quality of service. If you want to discuss this in more detail, or you have any questions or concerns at all, use the link below. You can request a consultation with one of our experts who will be happy to hear you out and discuss whatever is necessary. Let us manage your communications so you can manage your growth.

Experience The Difference
MyOutDesk can save you up to 70% on employment costs
Claim a free business strategy consultation & ‘Grow Virtual’ Guide

April 5, 2022/by Dan Trujillo
keyboard zoomed on a key with a small magnifying glass

How to Find the Best Virtual Receptionist

Administrative, MOD Virtual Assistants

If you’re a busy entrepreneur, then you know that sometimes there are not enough hours in a day. How does one perpetually juggle all the ins and outs of a business, let alone a personal life?

Enter the Virtual Receptionist.

A Virtual Receptionist or Virtual Assistant can help you grow your business. We’re talking about making more money, having more time for yourself, and cutting overhead costs.

Read on, and we’ll tell you how to find the best virtual receptionist for your business.

 

[Grab a FREE Strategy Call Here]

Do I Need a Virtual Receptionist?

First off, how do you know when you need a Virtual Receptionist?

Ask yourself the following questions:

1. Do you regularly work long hours?
2. Is there a lag in your response time costing you customers/clients?
3. Are low-level tasks eating up your time?
4. Do you dislike your work?

Did you answer yes to any of those questions? If so, you might benefit from some administrative help.

Virtual Receptionist Vs. In-Person

But what kind of help do you need?

Should you bring someone on board in person? Or, can you recruit professional services remotely?

Both options are viable. But, as the Covid-19 crisis showed us, remote work is here to stay. And the benefits are vast.

Virtual receptionist services can reduce your operational costs by up to 78%.

Further, a Stanford study found that virtual assistants increased productivity by 13%.

Yes, we are saying that virtual receptionists save you money and increase productivity. Once you make the move you’ll wonder how you ever managed without one.

 

[Grab a FREE Strategy Call Here]

Types of Virtual Receptionist Services

You have some options when it comes to the type of services offered virtually. The following is a general overview of some of them.

Automated

This type of service uses a computerized call system. Options for callers are limited to pre-recorded options.

Options include checking balances, making payments, or answering simple questions like operating hours. All without speaking to anyone.

Message Only

These services can have a human operator. But, they can also just use prerecorded messages.

If they have live operators, messages are usually written like in live chat offerings.

Call transfer

Some virtual receptionists can answer and transfer calls.

Transfers could go to a different internal extension, a landline, or a mobile phone. You can choose to have live operators or automated options on those lines.

Live Answering Service

Just like it sounds, this gives you an actual person on the line.

Some virtual receptionist companies will guarantee the same representatives each time. Others opt to use a rotating list of operators to handle incoming calls

These can include scripted call centers and specialized centers. Great if you operate in a specific niche and need someone with industry insights.

Best Virtual Receptionist Services

Today, there are many companies and skilled contractors who offer virtual receptionist services.

These people are often highly skilled, working full-time on their terms. In short, they have skills and are satisfied with their work.

We recommend first getting clear on what tasks you need help with. Armed with that personalized needs list, you can figure out who offers what you need. And where you can get it for the price point you want.

 

Don’t Delay, Delegate Today

There is money to be made and time to be saved! Hiring the best virtual receptionist is your ticket there.

Why wait another minute trudging through work that isn’t bringing you joy? Reach out today, and learn what creative solutions MyOutDesk can offer you.

 

Experience The Difference
MyOutDesk can save you up to 70% on employment costs
Claim a free business strategy consultation & ‘Grow Virtual’ Guide

August 31, 2021/by Louie Z. Sawyer
tabletop with papers and arms of a businessman with photo of cliff

LifeX Marketing and Their Success with Virtual Assistants

Administrative, Marketing, Marketing, MOD Virtual Assistants, Vertical Markets

Cliff Stoltzfoos, founder and COE of Life X Marketing

 

 

A virtual assistant isn’t just for admin tasks, answering phones, data entry, etc. The VA’s from MyOutDesk Cliff are hand-picked with a variety of skills and experiences, fit for just about any more complex duty. If you’re scaling up and finding any particular tasks are slipping through the cracks and holding you back, chances are a true virtual professional can jump in and help with it. Including Marketing duties.

Cliff Stoltzfood is the founder and CEO of LifeX Marketing. Inspired by the lessons learned from Donald Miller’s “Storybrand” teachings, Cliff applied that same framework to his own marketing agency. He’s found it to be so successful, that he will he even turn down a client if they aren’t on board with his Storybrand approach to solving their marketing needs. He’s that confident in how successful that framework can be, and in his own ability to apply it accurately; “This framework puts the customer first, and us second”. Cliff started LifeX Marketing back in 2016 and has maintained his initial promise, of caring about their client’s money just as much as they do. By carefully reviewing a client’s needs and implementing proven strategies, Cliff aims for a 1:15 ROI(return on investment) for their clients. It’s a lofty goal, but one he and his team are very confident about reaching. As LifeX Marketing continued to reach and exceed goals, growing in their success, the need for some outside assistance grew as well.

[Considering a Virtual Assistant?]

 

 

“We care about your money as much as you do. Your money is safeguarded as if it were our own”

 

Keeping Up With Success

 

The year 2020 affected everyone, and LifeX Marketing was no exception. Surprisingly, the effect turned into a positive result for them as they grew almost 180% as a business. Clients were lining up, with the need for effective and successful marketing more so than ever. With all of this business coming in, they needed to scale their processes to match their unexpected growth. Because when a team is successful at something, and that something keeps growing, the team needs to grow too. This is where MyOutDesk usually enters the equation. Cliff had actually heard about us from a professional friend who had utilized our virtual assistant services. This friend has nothing but good things to say and highly recommended he reach out to see if we could do something to help with his growing pains. After a free consultation, Cliff saw the potential and agreed to start with one of our virtual assistants to aid his team where they needed it.

[Considering a Virtual Assistant?]

 

What can a va do? Digital marketing

Uncertainty Turns to Revalation

 

Cliff was initially concerned about how employing a virtual assistant would really work out for his team. Things like distance and clashing cultures were on his mind, as potential speedbumps for accomplishing what they needed. Those concerns were soon dispelled when our VA got acclimated to LifeX Marketing so quickly and successfully. LifeX already adopted a “work from home” culture so our VA was able to acclimate to their processes easily.  Our VA was up and running in no time and helping the LifeX team accomplish more as they continued to scale up. Things went so well that Cliff requested a 2nd VA from MyOutDesk to provide additional support. They ended up helping both LifeX Marketing and even their own clients with different processes. They eventually saw an increase in profits and decreased expenses since they didn’t hire a freelance virtual assistant. For everyone involved it was a win/win scenario.

 

“Publishing, web development and site maintenance; there’s a lot of those tasks they do very good, and have done for us.”

 

[Considering a Virtual Assistant?]

This has been just one example of how a company experiencing success turned to MyOutDesk for help managing that success. We select our VA’s to fill specific roles as needed by our clients, be that marketing, administrative assistance, sales, and more. By injecting a couple of virtual professionals into the LifeX Marketing culture, they were able to scale up in a fast but healthy fashion. If you’re wondering how a virtual assistant might do the same for you, don’t hesitate to reach out for a free consultation. Let’s see if our experts would be a good fit for your business.

 

Experience The Difference
MyOutDesk can save you up to 70% on employment costs
Claim a free business strategy consultation & ‘Grow Virtual’ Guide

July 20, 2021/by Dan Trujillo
5-Rewarding-Benefits-of-Hiring-a-Virtual-Receptionist

5 Rewarding Benefits of Hiring a Virtual Receptionist

Administrative, MOD Virtual Assistants, Vertical Markets

Receptionists make up more than 1.1 million jobs, primarily because no matter what industry you’re looking at, they need a receptionist as a key part of their business. Although the pandemic has forced many businesses to work from home, that doesn’t mean that a receptionist isn’t needed to continue aiding the business in running efficiently.

If you’re reading this, you’re likely wondering what are the benefits of hiring a virtual receptionist, and we’re here to share some of those advantages with you.

[Considering a Virtual Assistant?]

 

1. Flexible Scheduling

When you’re not able to take any calls, your virtual receptionist service will. This means that your office won’t miss any calls to schedule appointments or cancel them just because it’s the end of the business day, ensuring you have coverage when you need it.

This gives you peace of mind that someone is looking out for your company no matter what.

2. Improve Office Efficiency

Without a receptionist, there is no one to help direct calls to the appropriate departments, meaning that one person will spend a lot of their time answering the phone instead of taking care of other tasks that need their focus. When you hire a virtual receptionist, you can increase the efficiency of your office and reduce overall business costs.

Instead of paying for someone to physically sit in the office every day, all your paying for is the cost of the service.

[Considering a Virtual Assistant?]

3. Saves Valuable Time

As mentioned earlier, if you don’t have anyone that can answer the phone, that means you or someone else in the office will need to do this. If you’re a doctor that has to stop providing care continuously, you’re going to have several patients that become frustrated with the level of care that you’re showing them.

A virtual receptionist can save you time and money by answering the phone so that you’re able to do your job and give it your full attention.

[Considering a Virtual Assistant?]

 

4. Positive Brand Image

Clients enjoy being able to call your office and reach someone that can answer their questions. Having a receptionist that’s available no matter the time of day increases your companies image.

Potential clients will view you as upstanding and professional when it comes to the way receptionists provide customer service.

Hiring a Virtual Receptionist: Why You Need One?

Several advantages come with hiring a virtual receptionist. One advantage is that there’s someone available 24/7 for clients to speak with, and another positive aspect is that it saves you time and allows you to do your job.

Are you still searching for the right virtual receptionist? If so, look no further and request a consultation with MyOutDesk for all your receptionist needs.

 

Experience The Difference
MyOutDesk can save you up to 70% on employment cost
Claim a free business strategy consultation & ‘Grow Virtual’ Guide

July 12, 2021/by Louie Z. Sawyer

Schedule a FREE Double Your Business Strategy Call Today!

If you want to know how a MyOutDesk VA can benefit your business, SIGN UP below to request a free consultation. It’s 1 on 1 time with us, to discuss your specific problems and come up with a personalized plan to solve them. It also happens to be the very same strategy session our Fortune 500, Inc. 5000 and ranked RealTrends clients have attended.

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You’ll get a free 90-day launch plan for your own virtual assistant, as well as over 20 proven business strategy guides, checklists, hiring guides, PLUS our International Best Selling book “Scaling Your Business”. It’s all FREE, the only thing we need from you is your time, and then your decision.

We know your time is valuable, so we won’t waste it. Your success is our success. So let’s be successful together!

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4.9
Based on 345 reviews
MyOutDesk
MyOutDesk
4.9
Kathleen Harron
Kathleen Harron
11:43 24 Jun 21
This is my first time hiring a virtual assistant. I interviewed with a few companies but My Out Desk really stood out from the crowd! From initial contact to placement I’ve found MOD to be so... informative & helpful. I’m looking forward to getting started with my new assistant very soon.read more
Erica Thau
Erica Thau
00:14 10 Jul 20
The MOD team has been wonderful to work with in finding a virtual assistant for me and my Real Estate business. Everything was smooth and communication was amazing.
Cindy Manzolillo
Cindy Manzolillo
21:20 17 Feb 21
This was the first time I ever hired a virtual assistance. Honestly I was alittle worried and nervous. Pabble walk me through the process and picking qualified applicants for me made it such a great... experience and I hired my first Virtual Assistance. Thank you My Out Desk for the professional and courteous staff you have on board.read more
Larissa Brodsky
Larissa Brodsky
14:17 04 Aug 21
Very professional service, quick to respond and arrange the help. Will highly recommend
Trey Bell
Trey Bell
11:22 31 Jul 20
Very responsive, affordable, offers great feedback and assistance in getting a VA hired. Highly recommend.
Shep Hyken: Customer Service & CX Expert
Shep Hyken: Customer Service & CX Expert
11:28 16 Jul 21
MOD has a system that works. They don't miss any details.
Alicia Kaufmann
Alicia Kaufmann
12:50 16 Aug 21
Working with MyOutDesk was a great experience. They made the whole process very simple and quick. Anj is very communicative and answers any and all questions quickly. We look forward to start working... with our new virtual assistant!read more
Mr. Apai
Mr. Apai
16:44 21 Sep 21
They go above and beyond to get you the best candidates for your company. Great model, great service, and great people.
Audrey Bankhead
Audrey Bankhead
12:11 21 Sep 21
Wonderful service. I really appreciate the way I was listened to.
Philip Shields
Philip Shields
22:00 26 Oct 21
MyOutDesk was wonderful to work with and I look forward to continuing to work with them in the future. They made the process of hiring a Virtual Professional easy. I have worked with other VA/VP... companies in the past that MyOutDesk is the best.read more
Corey Robinson
Corey Robinson
23:08 12 Mar 21
My experience with MyOutDesk has been fantastic! They have identified great talent that perfectly suits my needs, and the service along the way has made the process easy and smooth. I highly... recommend their services!read more
Brendan Moran
Brendan Moran
15:05 20 Jul 20
Papples is awesome. Really happy with how fast they were able to help.
Kevin Bander
Kevin Bander
17:59 01 Nov 21
Being a past client of MOD I have had an amazing experience. Looking forward to bringing on my next MOD Virtual Professional!
Pablo Ramirez
Pablo Ramirez
23:27 01 Feb 22
All I'm going to say is that my business has more than doubled in the first 3 months of working with Pearl, my very amazing VA from My MOD Desk. If you are stressed, weeded out from all the admin... duties a business requires on a daily basis, or if you'd simply like to scale your business and have more time on your hands to make more money, then I DEFINITELY recommend hiring a VA from My MOD Desk. I don't know HOW I would successfully keep growing my Real estate company without my amazing VA Pearl. HUGE thank you to My MOD Desk for connecting me with my amazing Administrative Virtual Assistant!Pablo Ramirez, P.A.Real estate Broker-AssociateUnited Realty Group, Inc.read more
Xavier Dominicci
Xavier Dominicci
16:24 30 Apr 21
I vetted a lot of companies before moving forward and if you're looking for a sales oriented hire this is the place. Most of the reps I interviewed had great level of experience with large companies... and the support staff is excellent as well.read more
Burçin Can Metin
Burçin Can Metin
15:47 15 Mar 22
I was very satisfied with MyOutDesk's super fast, responsive and quality service. MyOutDesk has an excellent HR department is incredibly talented at finding candidates who match your requests and... needs. I especially strongly recommend that you should meet Anya Zhantal and start recruitment processes with her. Anya is a tremendous placement specialist who is incredibly positive, super energetic and very skilled at listening and analyzing your needs. A big thank you to Anya and the MyOutDesk team. The virtual assistant you are looking for is at MyOutDesk for sure.read more
Kameron Kang
Kameron Kang
16:06 10 Jul 20
Chuck and the whole team is fantastic!
Dareika D. Morrison
Dareika D. Morrison
20:17 13 Sep 21
As a small business owner, I could appreciate the seamless process with MOD. Their dedicated staff members coached me through the entire hiring process while recommending best practices for... onboarding my VP. If you are considering hiring a virtual assistant, I highly recommend MOD! You won't be disappointed. Cheers to our success!read more
Rachel Lattanzio
Rachel Lattanzio
17:51 13 Sep 21
The process so far with MOD has been nothing but pleasant and efficient. I am excited to start working with one of their Virtual Professionals.
Nicar Bocalan
Nicar Bocalan
19:55 10 Dec 21
Anya is very helpful and is a complete Rockstar! MOD is full of amazing professionals and I'm very excited to be working with such a great company.
Merthia Haynie
Merthia Haynie
05:49 29 Sep 21
Very pleased with the candidates for interview and the interview process. I look forward to getting started. This is a very professional company and I highly recommend.
Faheem Aslam
Faheem Aslam
19:49 17 Jan 22
🙏
Belinda Fernandez
Belinda Fernandez
17:19 08 Apr 21
Process is easy and quick. Candidates are professional and fit our needs exactly. Able to start immediately. Very pleased with the entire process and company. Highly recommend!
Clare Foreman
Clare Foreman
13:25 26 Apr 21
MyOutDesk has been extremely helpful each time we have added a VA to our team - thorough and always available to answer your questions in a timely manner!
Trista Oseland
Trista Oseland
03:15 29 Jun 21
Very professional individuals we have been in contact with from the beginning
Catherine Mackenzie
Catherine Mackenzie
17:18 12 Aug 20
From the first moment we contacted MyOutDesk to discuss our needs for an ISA we knew we were in good hands. They have a great team of professionals that listened to our needs; they quickly set up... interviews and because of their vetting process, we had a difficult time choosing between them. Ultimately, we made our decision and couldn't be happier! Customer service all the way!read more
Shane Leichty
Shane Leichty
21:24 04 May 21
Papples and the Team were excellent. We got interviews, with very qualified candidates and now I'm ready to start our training with our new Team Member!Very satisfied & excited to build into an... even better organization.read more
Tim Pickett
Tim Pickett
17:19 09 Apr 21
First time doing business with MOD. My book keeper quit and we had two weeks to find and train a replacement. This company came highly recommended from a good friend.After talking to the owner,... who was very sharp and on point, I decided to give them a try. The follow up was very prompt and they were able to work with in our time constraints. Excellent service and very professional.read more
Alex Chik
Alex Chik
17:01 30 Sep 21
MyOutDesk is a top-tier outsourced resource partner. I personally have 10+ years of experience working with vendor resources in Big Tech, and the level of service that my current Real Estate firm has... received with MOD has exceeded my expectations. Paul Vasquez, our sales consultant was patient, accommodating, and took the time to answer all of my nitty-gritty questions. The onboarding and staff selection process was a breeze, and we were operational within 1-2 weeks. The resource provided was having a positive impact on the business on Day 1, and continues to be a valued member of our team. I can easily say that we're not just saving money, but a ton of time, by working with MOD.read more
Jimmy Edgerton
Jimmy Edgerton
04:23 03 Sep 21
The interview process and communications with MOD staff was second to none.
BD Mortgage Group LLC
BD Mortgage Group LLC
00:34 09 Aug 21
Awesome place to get virtual assistants
Austin Hintze
Austin Hintze
12:15 24 Jun 21
Working with MOD has been a great experience, starting with my conversations with Paul and then working with Anj to find qualified candidates. The interview process was smooth, and the candidates... were all great options for the position I am hiring for. I'm looking forward to working with the virtual professional I chose, and having a long relationship with MOD.read more
GSD Fair Lawn
GSD Fair Lawn
18:28 12 Nov 21
The entire process from intro to presenting candidates for interview and next step was handled professionally. Customer satisfaction is their priority. Great company!
Mike Staton
Mike Staton
15:44 10 Jun 20
MoOutDesk is wonderful! We have our new virtual assistant and we're so excited! Chris, Anj and everyone at MOD have been amazing and made this a fantastic experience! Highly recommend!
Scott Hendry
Scott Hendry
19:27 03 Mar 21
We are new to MyOutDesk and run a brokerage. We were in the search for an ISA to call our leads and after shopping around, we chose MyOutDesk based on reviews and recommendations. We just went... through the interview process and chose our new ISA and are excited to get started.I can't yet speak to the impact it is going to have on our business but my review is based on the sales and onbaording/interview process. Everyone has been very quick to respond, and the professionalism and flow of the processes has been really great.Looking forward to our ISA starting on Monday and crushing the dials.read more
Aaron Bates Real Estate
Aaron Bates Real Estate
14:06 08 Aug 20
My new Virtual Assistant is starting less than two weeks after our consultation. I interviewed three well-qualified candidates in two hours, and made a decision that day. I am so happy to get the... help I need to serve my clients better, and I know this will be a good move for a our team. We already talked about hiring one of the other candidates for a different position!read more
Barbara Peterson
Barbara Peterson
01:37 23 Jul 21
Excellent response time. Complied with appointment schedule and had applicants ready to go!
J B
J B
11:31 02 Apr 21
Our experience as a company seeking a virtual professional was outstanding! Chris and Anj was AWESOME in their delivery of information to us to ensure we were abreast to the process of picking the... right fit. We pride ourselves on customer service as a company and to see this reciprocated back to us was wonderful.read more
Michael Vanderheyden
Michael Vanderheyden
12:20 19 Jun 20
The process of hiring a virtual assistant was well organized and very professional.
Eric Eisenberg
Eric Eisenberg
16:04 04 Jan 22
Very pleased with the work of our virtual assistant Liz. She is a recruiter for our business and partners with our HR team to find great nurses, CNAs and caregivers.
Nikki Stein
Nikki Stein
14:33 25 May 21
MOD has been incredible!! Their staff is so professional, responds quickly, and gets us exactly what we needed!
Stephanie Ebersole
Stephanie Ebersole
19:31 16 Dec 21
Verna Dela Cruz has been a big help getting us set up with our virtual assistant. I am very excited to begin this relationship. Thanks Verna for all of your help!
Eli Clark
Eli Clark
16:36 02 Jul 20
So far MOD has been very communicative, and the VA we have been working with has been incredible.
Megan Tieso
Megan Tieso
15:19 02 Jun 20
Extremely professional workers who are eager to work hard and do a great job! So far we've really enjoyed MOD and would recommend it to other Realtors :)
Stephanie Young
Stephanie Young
06:40 15 Aug 20
Papples was wonderful an awesome scout who listened and understood what I needed. She is an advocate for you until you find the right fit and I'm proud to say I found my VA, excited to see how she... will help grow my group. Thank you Papples!read more
Todd Denman
Todd Denman
02:02 11 Aug 20
I highly recommend My Out Desk for any professionals out there looking to scale their business.
Missy Cheese
Missy Cheese
01:36 11 Jun 21
Anj is very professional and has excellent communication skills. She provided my team with timely written and verbal updates throughout the process. The candidates that were selected for interviews... were adequately qualified for the job and had professional, impressive resumes. The interview process was seamless and the organization was impeccable. I would definitely recommend this company and would do business with them in the future if needed.read more
Sheryl Haag
Sheryl Haag
14:27 22 Jul 20
We have been extremely happy with the quality of Virtual Assistants we have received. The management team has also been very responsive to our every need.
Les Walden
Les Walden
21:10 29 Jun 20
Anya is the best. She listens intently to understand your needs and then goes to work finding the right person to help you go to the next level. Her communication could not have been better always... answering my questions and letting me know the next steps. I am confident our business will take a giant step forward with MyOutDesk.read more
Peter Trinh
Peter Trinh
17:02 01 May 21
Elle was amazing at facilitating our meetings and determining what we wanted and needed. She listened, and picked the best candidates for the position we were looking to hire!
Kate Barry
Kate Barry
14:26 18 Feb 21
Really happy with their program and excited for my business to grow
Blake fowler
Blake fowler
20:52 28 Sep 21
From beginning to finding the right person I have very pleased.
Craig Kautsch
Craig Kautsch
16:22 19 Nov 21
Anya was super quick and responsive through the entire process. Very efficient but more importantly....effective.
David Prulhiere
David Prulhiere
01:10 02 Feb 21
Great service. Very attentive to my needs.
Adam Bursztein
Adam Bursztein
16:06 08 Jul 21
Verna and the team have helped me find my VA very quickly and looking forward to implementing into my team very quickly. Thanks for all the help and support
Ed English
Ed English
20:51 07 Jan 21
We are new to MyOutDesk services but have been totally impressed with their team so far. Very professional and responsive. The sales process and onboarding were excellent. Dominic, Steve, and Anj... rock! Thank you!read more
Chris Alley
Chris Alley
23:16 08 Mar 21
Leslie and Papples are wonderful!
Jennifer Lindsey
Jennifer Lindsey
21:24 07 Oct 21
MOD Virtual has been has been incredible from start to finish - so excited to be working with them!
Evan Miller
Evan Miller
20:50 05 Aug 20
My Out Desk is a great option for businesses that are looking to diversify their workforce with offshore support. The talent I have come into contact with has surpassed my expectation. I would... recommend using My Out Desk.read more
Kris Lippi
Kris Lippi
20:17 03 Jun 21
So far so good. Very smooth hiring process. Looking forward to working with the VP.
Matthew Deal
Matthew Deal
22:30 11 Apr 21
From Chris taking the time to get to know and understand our needs to Elle and the placement team, already looking forward to hiring our next VA
Ryan Groeneweg
Ryan Groeneweg
02:27 12 Aug 21
Fast and easy process!
Karen Dulle
Karen Dulle
20:46 21 Jun 21
The company took care to be sure my business needs were met. It was not just about signing the agreement. Quality candidates, and a professional process.
Steve Grandizio
Steve Grandizio
22:19 14 Nov 21
They gave some good candidates to interview and we are excited about working with our new VA, Johnny!
Richard Harless
Richard Harless
18:31 09 Mar 21
MyOutDesk was very helpful in sourcing and selecting candidates! I have been thoroughly impressed by their professionalism and support!
Nicholas Borst
Nicholas Borst
04:42 11 Jun 21
Chris and Verna were super helpful. Looking forward to working with our new VA!
Brian Barrows
Brian Barrows
19:56 12 Jun 20
Quick and responsive customer service
Steve Kabachia
Steve Kabachia
17:05 09 Jun 21
Quick and responsive team response. Excellent selection of suitable candidates. Also, a streamlined and collegial interview process with strong support from the Placement Coordinator.
Craig Fauver
Craig Fauver
21:20 04 Jun 20
Great experience so far!
Christian Smith
Christian Smith
15:25 13 Jan 21
Great help, pleasure working with Elle. She made the hiring process simple.
Tim Durkovic
Tim Durkovic
00:46 29 Jul 20
Very professional process in securing a virtual marketing assistant! Thank you so much! Would highly recommend.
Daniel Sepulveda
Daniel Sepulveda
17:19 18 Aug 21
Absolutely outstanding on boarding process as a client myself. I can’t remember the last time I’ve felt so genuinely taken care of in all my needs and concerns. Thanks so much!
Joe Reitzug
Joe Reitzug
23:32 29 May 20
The MyOutDesk team has been great to work with. We made our first hire through MOD 9 months ago and couldn't be happier with our VA and the service team. We know that we are getting the best with our... two new VA's and look forward to hiring more in the future. Outstanding work MyOutDesk!read more
Daren Masters
Daren Masters
18:10 29 Jul 20
We were referred to MOD by one of our friends and have loved every minute of the experience. MOD has stood out when it comes to listening to our needs and adapting to our requests. I will definitely... be recommending them to other companies.Paul and Papples are GREAT!read more
Les McGehee
Les McGehee
19:46 15 Jun 20
I've worked with and recommended MOD and have seen great results. Now I'm also a client. I'm willing to share about my experience with others considering MOD.
Victoria Bickford
Victoria Bickford
00:50 23 Jan 21
I contacted this company as a potential new client. Really I am a small business owner and like all business owners from time to time we see what others are doing. This company is very professional,... clear speaking, and got right what I was wanting without dragging out a long conversation. Very prompt and information was immediately sent to me. I am a Virtual Real Estate Investor Assistant and Small Business Owner and I highly recommend this company. Great job to the rep Arvin! Thank you!read more
Terri Dewell
Terri Dewell
16:02 24 Sep 21
Just hired our third Virtual Professional through My OutDesk! We couldn't be happier with the ease of process, professionalism and the quality of our team members that came to us via MOD!
Zach Neumann
Zach Neumann
23:29 08 Jul 20
My out desk is a great company and Daphne is great to work with. I have many VAs and they are all great.
Edward Howell
Edward Howell
23:33 17 Sep 20
Great experience thus far! Can't wait to onboard our new employee!
Joshua Neitz, Realtor
Joshua Neitz, Realtor
14:41 18 Dec 20
They were very responsive and provided many qualified candidates.
Shawna Moore
Shawna Moore
16:23 18 Mar 21
MyOutDesk has consistently provided the talented leverage I need to grow my business in a scalable model. From the CEO to the placement team to virtual assistants, I have been impressed by their... professionalism and desire to truly meet my needs!read more
Brandon Foy
Brandon Foy
18:15 16 Jul 21
Just hired my first ISA. The on-boarding was great and appreciate the guidance, general pre-training for VA's they offer, and certainly the communication. A special thank you to Papples and the MOD... Support Team!read more
Leon Juncaj
Leon Juncaj
23:38 11 Mar 21
My experience with MyOutDesk over the past few years has been wonderful. We have been able to bring on many high quality team members. The entire team at MyOutDesk is very helpful and extremely... responsive when a need for a hire arises. They've are quick to put together some quality candidates to interview, and are extremely helpful with providing feedback to help make the right hiring decision. I strongly recommend MyOutDesk to anyone in need of their services.read more
Luke Feldmeier
Luke Feldmeier
15:39 20 Aug 21
Very organized and friendly staff!
Mary Jo Quay
Mary Jo Quay
23:04 31 Jul 20
Papples at My Out Desk held a super interview with a potential assistant and my self to see if the assistant was a good fit. She did an excellent job of preparing so each of us had targeted questions... on how it would work. She made great suggestions, and it went very smoothly.read more
Lenny LaRocca
Lenny LaRocca
21:51 17 Feb 21
MOD is excellent to work with and to help you find talent & skills for your business needs.
Rahul Parikh
Rahul Parikh
16:54 25 Jan 21
Very professional and excellent service. I highly recommend.
Owen Swift
Owen Swift
12:26 15 Jul 21
MyOutDesk responded very well when I contacted them about hiring a virtual professional. Their staff were friendly and efficient at moving through the process, and I was surprised at the high quality... of the candidates they presented.read more
Bob Davenport
Bob Davenport
01:09 09 Sep 20
I just interviewed and Hired my Virtual Assistant. MyOutDesk has been an excellent source. Professional and courteous . Can not wait to get things started. Wow!!!
Richard Hall
Richard Hall
17:56 28 Apr 21
Papples was easy to work with, focused and diligent
james sheehan
james sheehan
20:45 18 Feb 21
Great experience so far. my new assistant starts Monday.
Daisy Ortega
Daisy Ortega
15:09 20 Jan 22
Great service! They have been very detailed and keep us informed the whole way through.
Katty Cavalieri
Katty Cavalieri
14:04 07 Jun 21
excellent!
Phil Mistrata
Phil Mistrata
20:52 04 Apr 21
Anj did a great job assisting me in selection and explaining the entire process, I always felt very well informed
Elizabeth Boehnlein
Elizabeth Boehnlein
20:12 14 May 21
Great easy to work with. They seem to know what I am looking to hire before I do.
Garrett Lyon
Garrett Lyon
17:30 16 Sep 21
Just hired our 3rd VA and the process is fantastic. The placement specialists do a great job of provided qualified candidates and the VA's we have hired are doing a great job. Partnering with... MyOutDesk has allowed us to scale our support seamlessly with our rapid growth.read more
Chad Miller
Chad Miller
23:02 16 Jun 21
They've made the process of hiring a Virtual Assistant so easy! Highly recommended.
Joseph Cardinale
Joseph Cardinale
21:18 18 Jun 21
I have to say, I was exited to see the professional process they had set up from the start of defining the requirements and attributes of my future hire. Then the interview process where I got to... interview 3 very good candidates of which one matched my needs fantastically and resulted in hiring that candidate. I highly recommend MyOutDesk!!read more
Joel Camacho
Joel Camacho
18:48 11 Aug 20
People would be crazy not to take advantage of this business.Papples Cenina has been an amazing Rep.
Tracey Newmones
Tracey Newmones
12:14 05 Aug 21
Amazing attention to detail and great communication. This is the most professional VA company I have worked with.
Jim Romano
Jim Romano
19:17 04 Nov 21
MyOutDesk helped me find an phenomenal asset to our team. In just about 4-weeks she has become an integral part of our team and has done more than we can ask for. From day-to-day work to implementing... new systems and sharing innovative ideas our team couldn't be happier! The quality of work is top-notch! If you're in the market for a VA MyOutDesk is who you want to speak with.read more
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