There are so many Real Estate apps out there and some of them can be expensive. How do you know which ones are essential? How do you choose those that will be helpful for your business and your remote team? We’ve put together this list of free and affordable Real Estate apps to help in your research. Let’s dive in!
Trello is one of the most popular projects management tools for real estate for many reasons. It has a free version which would be adequate for most teams but for bigger teams, it has upgraded tools that can scale with any size. Philadelphia Realtor, Jennifer Geddes, uses Trello to streamline her transactions. You customize your Trello board to fit your business processes and gives everyone on your team the ability to see where the project is at and what needs to be done next. She talks about it here:
With over 30,000 customers in 91 countries, HubSpot is one of the most widely used free CRMs real estate apps and sales tools on the planet. The best part? It’s FREE. HubSpot is a CRM that also offers marketing and sales tools. Furthermore, with the free version of HubSpot’s software, it offers contact management, deal and task pipelines, email scheduling, email templates, and more. Hubspot reported a 100% traffic increase in the first three months for Rever.VN.
Custom checklists that keep you (and your team) on track. Elegant calendars to keep your clients informed and engaged. All in one central place. A starter account is free! Realtors usually go for Clozio to stay organized. Additionally, it allows you to keep clients on the same page for all the dates and to-dos that come along with a typical real estate transaction.
Broker Assist is the on-demand agent-to-agent referral network real estate app and collaborative marketplace for real estate professionals. BrokerAssist connects agents and brokers in real-time on their outbound referrals and notifies them of inbound referral opportunities in their area. As well, BrokerAssist offers a marketplace solution for agents and brokers to collaborate on fractional assistance for deal-specific tasks (showings, open houses, inspections, etc). Broker assist is Free to sign up, free to request & assist, free referral networking.
Spacio helps you maximize open house lead generation opportunities and increase ROI by automating lead capture for 100% follow-up. Make the best first impression at your open house by inviting visitors to check-in by filling out Spacio’s professional and elegant digital sign-in form. Accurately collect visitor information and automatically send follow-up emails after your open house ends. No more unreadable handwriting no more lost leads. Spacio offers a 30-day free trial and offers affordable packages for as low as $25 a month depending on your needs.
Propertybase is a powerful website builder website / CRM combo for advanced lead generation and nurture. Its well-equipped CRM does pretty much everything a Realtor could need from managing projects, opportunities, and contacts. It makes lead and pipeline management easy with a customizable lead scoring platform. You can request a demo and decide how you want to proceed after that.
Folio attaches to your Gmail account and automatically organizes transactions, documents, and deal timelines. This gives you the ability to share with your clients. You can also sync calendars, set reminders, and even loop in service providers to make sure everyone is on the same page. It automatically detects a real estate professional’s transactions and organizes them in real-time into Smart Folders. Sign-up is free.
Zillow Premier Agent offers a surprisingly robust free CRM real estate app that lets you import leads from Boomtown! or Realtor.com through Gmail. You can set up tasks, reminders, texts, and emails like any good CRM. Additionally, it also gives you a granular look at what your leads are searching for on Zillow in detail if you sign up for their My Agent program that makes you the only buyer’s agent your leads see on Zillow.
Pro Agent Solutions is a real estate app that works with you to help automatically reach out to realtors who have shown your listings. Additionally, it can get relevant timely feedback from them that you can read and pass on to your clients. You can also have Pro Agent Solutions send it along for you. If you use Supra or another electronic lockbox service, you can link your account, further automating the feedback solicitation process. Lastly, with a 30-day free trial, this is a tool that everyone should check out and see if it is worth the cost, which ranges from $3 to $50 monthly a month (paid annually).
CONCLUSION
Working from home can make you feel isolated or like you can’t get everything that you needed to be done. Luckily, with the help of these apps and all the amazing online tools that are available. Thankfully, you are now given the ability to stay on top of all the things you need to do remotely, on your smartphone. In conclusion, now all you have to do is choose whether to completely handle these apps yourself or delegate them to your team, or a combination of both.
Now you have the technology, what about people to manage them?
MyOutDesk is the leading provider of virtual assistants in real estate, generating massive GCI while cutting costs. We have white-glove service and an astringently vetted talent pool. Our virtual assistants can manage your real estate apps, keep you up to date, and research upcoming technology that can give you a competitive edge in the market.
It costs up to 70% less than a traditional employee, yes you heard that right. Realtors can access IPC and GPDR compliant productivity tracking software through the MyOutDesk Client Portal with MyTimeIn timesheets. MyOutDesk Virtual Assistants have professional experience in sales, marketing, transaction coordination, operations, general administrative management, and more.
Experience The Difference
MyOutDesk can save you up to 70% on employment costs
Claim a free business strategy consultation & ‘Grow Virtual’ Guide
“92% of respondents reported that a positive recommendation from a friend, family member, or someone they trust is the biggest influence on whether they buy a product or service.” – Paul M. Rand, VP Communications @ University of Chicago
Real Estate Referrals: The Backbone of Realtors and Brokerages
Most Real Estate Agents complete nine out of every ten deals from their sphere of influence. This usually includes loved ones, friends, and past clients. Therefore, the amount of business you can generate from referrals is essential and should not be overlooked nor neglected, and yet, many Real Estate professionals do.
Word of Mouth
In the modern business world, 74% of consumers say that word-of-mouth is a critical influence on their purchases. ONE offline word of mouth impression increases sales by at least FIVE TIMES MORE than a paid advertisement. Consumers rely on word-of-mouth 2x to 10x more than paid media.
The standard rate for real estate referrals is 25% but this is just a baseline to work from. It can really be whatever you want it to be and can change based on the situation, the relationship of the people involved, and the market. If you want to maintain a good relationship with people referring you business, it’s probably best not to be cheap when it comes to a real estate referral fee. Take care of the people taking care of you!
Referrals Matter In Real Estate
Here are some Real Estate Referral Statistics you should take into consideration:
The typical agent earns 42% of their business from repeat clients and referrals from past clients.
82% of all real estate transactions come from repeat and referral businesses.
21% of agents get more than 50% of their business from referrals from past clients.
25% of agents generate more than 50% of their business from repeat clients.
92% of consumers trust recommendations from friends and family above all other forms of advertising.
82% of real estate sales result from agent contacts through previous clients, referrals, friends, family, and personal contacts.
65% of agents get no business from open houses.
88% of buyers and 84% of sellers would use their agent again or refer them to others.
While marketing funnels, advertising, and prospecting can generate much business, there is still no channel as powerful as referrals and repeat business. Reaching out to your past clients and consistently touching base with everyone in your sphere of influence is an essential strategy that you need to have in place. It doesn’t have to be hour-long conversations or even face-to-face encounters. While those would work well, too, you can use the many means of communication available to set a healthy game plan to nurture your network.
“People influence people. Nothing influences people more than a recommendation from a trusted friend. A trusted referral influences people more than the best broadcast message. A trusted referral is the Holy Grail of advertising.” – Mark Zuckerberg, Co-Founder @ Facebook
Once you have strategies in place, finding the time to put them into action is a whole other story. Having someone in your team who can put these plans in motion, consistently monitor them, and not just implement them but keep them moving can help you win those referrals and keep business flowing in. A MyOutDesk Marketing or Administrative Virtual Assistant can do that for you as you focus on growing your business and finding more people who will bring in more referrals. So schedule a Double Your Business Strategy Session today!
No matter how much you plan ahead, there are certain things that no amount of preparation can account for. Being flexible and quick on your feet can make all the difference between your business failing and thriving in times of crisis.
Find creative ways to adapt to the current situation. Brainstorm with your team and talk about alternative ways you can run the business while you are at home. If you run a B2C model and rely on face-to-face, in-store interaction with clients, think of ways to provide the same service in a different way. For example, many restaurants continue to operate by adding a delivery service, giving discounts and coupons, subscriptions, etc. to keep up with the competition. This is a more obvious example of course, but take a look at your business model and find ways you can work around your current situation.
Keep The Current Situation Top Of Mind
In your marketing, be aware of how you can keep your message relevant to the current situation. Increased and flexible marketing is crucial right now because many people will wonder whether certain businesses are still operational. Make sure your target audience knows you’re open and still going strong.
Plan Ahead
It’s important to consider not only how to survive as a business, but also to have a strategy in place for what’s going to happen afterward. Don’t assume that once the crisis has passed, things will just go back to the way they’d been before the outbreak. One key consideration is that being confined to their homes will likely lead to many customers switching to online or otherwise remote solutions, and it shouldn’t be assumed that post-crisis, they will go back to the solutions they’d used prior to the outbreak.
Have a Plan A to Z
Make sure that you explore different scenarios and challenges and solutions and steps you will deploy for each one. While you may not be able to predict anything, it’s nice to have contingencies in place so that you can adapt to any situation, odds are that if something comes up that you may not have an exact plan for, having several different challenges plus solutions will help you.
Embrace New Technology
Since remote work is now the norm, this is the perfect time to find and try out new innovations in software, apps etc. That may benefit your business’ new set-up. Do your research and try different ones. Consider using online platforms for your planning and communication. Use Google Docs or dropbox for collaborative documents and files that everyone can edit and comment on, Monday or similar software for business planning that keeps everyone on the same page, and the likes of Slack or Stormboard for brainstorming and file-sharing.
We are all in limbo as things unfold in the world, but your business does not have to be. If you would like to discuss further remote staffing options, make sure to schedule a GoRemote with MyOutDesk Virtual Assistants Strategy Session so we can discuss options and how we can help.
Inside sales and sales prospecting are essential parts of any business. These departments can be the key to your success if you know how to hire them from the right sources.
This article is specifically about what sales development, inside sales, and prospecting are. We’ve also included a few pointers on where these roles overlap with each other and some of the success stories of people who have excelled at them.
The role of sales development is to find companies who may be interested in our product or service. This can be done by cold calling, emailing, sending a postcard, and even attending trade shows, conferences and meetings.
One might think that sales development is a simple job. But in reality, it’s not. Selling your product over the phone can sometimes be extremely difficult as most people don’t hold their calls very well on the phone, which makes this job tense and nerve-wracking; especially if the business you are calling is huge or something big that may affect your project in one way or another.
But what if the business you are calling is actually interested in your product? Well, then you would need to build a relationship with them. You would need to tell them more about your product and services, the value it offers, and what it can do for their company.
Once they are interested in your product, you would have to introduce them to someone who can actually close the deal on your end, such as a salesperson or a business development manager.
The role of the inside sales is to book appointments with leads over the phone. This requires you to have a very friendly and optimistic voice that can directly influence the potential customer in a positive way. Inside sales usually require a lot of communication with various departments inside their companies.
The inside sales usually work from a customer relationship management platform or CRM. However, you can also find them in various different departments inside of their companies such as the technical support or even a marketing department.
Opportunities: Inside sales often talk and communicate with other departments inside of their companies which makes it easy for them to introduce customers to other departments inside of their company. They may also possess certain skills that would allow them to influence certain departments to make more sales for the company, such as finance and development.
Because they have access to more information than other people who work outside of their company, they can easily pitch products or services that are related to the department they are talking about over the phone.
Famous inside sales professionals:
Dave Ramsey, Ramsey Solutions
Dave Elkington, InsideSales.com
Prospecting
Definition
The role of a prospect is to find customers that may be interested in buying our product or service. This can be done by cold calling, emailing, sending a postcard, and even attending trade shows, conferences and meetings.
We’ve been taught from an early age that it’s best to stay away from strangers and to only talk to people you know rather than strangers. In a perfect world, this would be true. But in real life, we make mistakes and it’s important that business owners learn from our mistakes rather than learn from the mistakes of others.
This is why developing relationships with people before you approach them is of utmost importance for any type of sales job. People you go to school with can introduce new clients to you which may soon lead to new opportunities for your business not only through that relationship but also through that person’s friends and family members as well.
Communicating in writing is effective because you can show people how enthusiastic you are about your product or service while also setting expectations regarding what your product or service was made for and what their needs are.
Every sales job has a different degree of prospecting that needs to take place. Some jobs might require a lot of prospective calls or emails while others might require the customer to do it. Prospecting is an art all in itself and takes years to perfect.
Prospecting is a continuous process and the more you can stick to your plan, the better your results will be in the long run. As I mentioned above, an email is the most effective way to communicate for a sales job.
You just have to make sure that your prospecting process is set up properly and that you don’t get sucked into the trap of spending too much time on one person.
If you’re sending out hundreds of emails and only getting one response, then you must think about how you can improve your process so that more people respond.
#2: Have a clear target market for new prospects.
Think about who your ideal customer is and write it down on paper. Are you looking for older women, young girls, middle-aged professionals? Write down as much as you can about your target demographic. If you need some help with this check out this article here.
#3: Tie your dream into some larger ambition.
A lot of people who are starting a business have dreams of quitting their day job and using their business to retire early or travel more. When I started my first business I was single and living with my parents, but I knew that having an online business would allow me to build some financial independence for the future.
How virtual assistants can help in sales development
Virtual assistants can manage day-to-day tasks that don’t require specialized knowledge or experience. This allows the sales team more time for their primary responsibilities. They can fill in the gaps of the team and help to make sure that all the details are covered.
MyOutDesk offers relentless talent matching for career-oriented virtual assistants — with proven track records & digital expertise — at up to 70% less than the cost of a traditional employee. Add a new hire to your team— without the headaches of payroll, taxes, insurance, retirement, office & equipment costs.
Calls:
Virtual assistants can conduct research for calls or appointments, making it easier to answer specific questions that prospects may have. They should have experience with customer service call Scripts and be able to create presentations for each call. Virtual assistants can schedule calls using online scheduling tools, such as Google Calendar or Outlook Calendar. They should be able to handle appointments with prospects via email or phone. This includes reminding them of upcoming meetings, sending directions and parking information, and organizing files that need to be reviewed ahead of time. Virtual assistants can also help in organizing and managing documents that need to be reviewed or sent to prospects during the sales development process.
Presentations:
Virtual assistants can help with the organization of presentations. This includes scheduling, sending reminders, and helping with collecting information from the prospect via phone calls or e-mails. Virtual assistants can also maintain the database, or CRM, that will be used for reference during calls.
Other factors:
Companies that want to outsource their sales development team can save time and money by hiring a virtual assistant. Sales development professionals can focus on creating sales for the business while outsourcing the other details to this team member. Virtual assistants can create calls or appointments automatically, saving valuable time. They also have experience with researching useful information online. They would be able to provide research that would be relevant to the conversation during a call or appointment.
Persuasive
Persistent
Excellent communicator and listener
Good at reading/understanding people
Prospects on a regular basis
A virtual assistant working with SDRs will make calls and send emails to prospects. This can include sending emails to companies directly and making calls to decision-makers when necessary. This person should also be able to confirm appointments via phone or email and manage appointment schedules for follow-up purposes. It is also important for this person to be able to track contacts through a CRM system like Salesforce. So, they can provide updates on the current status of sales leads when needed.
So, you should be asking yourself if virtual assistants can help you grow your business & team.
“Outsourcing makes the hustle better — because you’re not burdened with many/growing expenses that you’ll need to figure out how to cover and hit profit”
Focus on your growth & scale your operations
ENVISIONING OF A NEW REALITY FOR YOUR MARKETING BUSINESS
Simply put, MyOutDesk equips entrepreneurs & marketing agencies owners with tools, strategies, and virtual employees – and when combined, businesses have a competitive edge and find growth while efficient systems and processes are put in place.
MyOutDesk proudly provides additional free business growth guides, books, and strategy calls.
See what we are about, and schedule a free consultation with us. We’ll take the time to learn more about your business and offer solutions to foster top talent and lower operational costs for your company.
Experience The Difference
MyOutDesk can save you up to 70% on the employment cost
Claim a free business strategy consultation & ‘Grow Virtual’ Guide
Did You Know? MyOutDesk’s origin story is set during the last global financial crisis of 2008. Yes, that’s right — our business started by scaling businesses with virtual assistants during a recession! Our first client in 2008 went from five to seventeen VAs with a completely revamped organizational model in short order, and he told MyOutDesk, “Our virtual professionals have shaved $250,000 off our monthly overhead.”
The foundation of any professional empire is recruitment and retention. Because people are the material that makes up your business, and that material needs to be strong and long-lasting. In this webinar recording, you’ll be encouraged to reflect on this topic, and how it pertains to your specific company needs. Nowadays remote work is the new normal, and believe it or not, it actually has gotten easier to implement remote services to help you recruit the right people. All the while saving you up to 70% of the cost of a traditional employee!
R&R has a different meaning from 9 to 5, and it isn’t rest and relaxation; it’s recruit and retain. We talk about exactly how to best do that, here in this webinar series with Dan Stewart, president of Happy Grasshopper.
[Virtual Success Webinar Series] This mastermind webinar shows you how to:
Leverage recruitment strategies. What you need to know to attract instead of recruit. Attract competitive talent without seemingly “recruiting.”
Nurture & break the cycle.Break the churn-and-burn cycle & nurture productivity with your current team.
Scale business & improve processes. Understand the entrepreneur’s scale strategy. Build an engine to efficiently process recruits & new hires.
Use VIRTUAL best practices.Metrics, tools, and filters. How to recruit remotely.
Key Takeaways
Identify, Attract, Retain. If you’re more certain of what you want, you WILL get it!
Know the Power of Questions. Slow down and think about the right questions to ask. What’s the purpose of your prosperity? What’s your overall GIANT GOAL?
QUESTIONS lead to… CONVERSATIONS … which lead to RELATIONSHIPS … then to OPPORTUNITIES … and lastly to SALES. (Read more)
Recruitment is a process of EXIT and ARRIVAL EXIT. Receives a signal that they’ve outgrown their former life ARRIVAL – In a new, fantastic adventure, opportunity, career, or way of thinking. Ask yourself, “Are you going to be the HERO of the story, or the GUIDE, the MENTOR?” — YOU ARE THE GUIDE!
2 Recruiting Styles. 1) OBI-WANs recruit and depart. They show up, and then they’re gone! 2) LUKEs stay on a mission with the recruit, someone they go to battle with. They stay on the mission together.
Dan Stewart is a veteran of multiple startups with over 10 years of experience in helping businesses save more money, while also making more money.
Now that we’ve established the importance of recruiting and how to keep good talent around, let’s talk about the best way to achieve all of that. In a world quickly becoming increasingly remote, it pays to lean into that trend. This is why it’s become highly recommended to look into virtual staffing solutions, like MyOutDesk. Let’s take a look at an easy-to-digest list of exactly why a virtual professional can be right for just about anyone…
Recruitment Duties Solved by Virtual Assistants
Industries: Professional Services, Healthcare, Retail, Mortgage & Lending, Real Estate, Residential Services, Cannabis, HRO & PEO, Insurance, Finance, Creative Agency, IT, Web, Technology, and more!
Prospecting
Outbound Prospecting recruitment calls and follow-up
Cold calling
Pre-screening
Recruitment cycle coordination
Calendaring and appointments
Example Real Estate Recruitment Duties Solved By Virtual Assistants
Calling realtors/agents & set up appointments with brokers
Check-in with monthly RE exam passers
From the initial interview to an office visit
Example Healthcare Recruitment Duties Solved By Virtual Assistants
Healthcare-educated staffing solutions
On-boarding paperwork
Director of Traffic
Virtual reception
Business leaders, take your time back & let virtual assistants grow your company talent!
Company growth potential with virtual recruitment assistants
Successful individuals and businesses often do not have the time it takes to hire and train a talented individual properly. You should be leveraging this job to experts who have already mastered recruiting and training. Imagine only having to sit back and observe as your expert recruiter leads a deep dive into three impressive candidates’ personalities, operating styles, successes, failures, learning experiences, and more… Then having the confidence that they’ll pick the one who’s the exact right fit for your business needs.
The math is simple with an enormous ROI. A full-time Recruiting Virtual Assistant will lower your costs, reduce overhead, save time, and leverage professional talent for your company.
MyOutDesk’s Commitment to You
We’re in the business of helping you find the best solutions for ‘hybrid’ virtual & physical offices. If you need help or want to explore some ideas, you can schedule a free Grow Virtual Strategy Call with us today.
Experience The Difference
MyOutDesk can save you up to 70% on the employment cost
Claim a free business strategy consultation & ‘Grow Virtual’ Guide
BoomTown Real Estate CRM is the all-in-one platform that gives small to midsize businesses the edge they need to increase their sales, grow more efficiently, and thrive in a competitive marketplace.
But before we get into what BoomTown CRM does for real estate agents, let’s take a step back and ask: What do you need from your CRM?
Aside from simple contact management tools like address books and calendars, you should also have reporting capability so you can keep tabs on your sales pipeline and profitability. You want a system that will analyze your data for you so it’s as easy as possible for you to make informed decisions about how best to grow your business.
How BoomTown CRM works
BoomTown is also perfect for new agents because it features a one-time, easy-to-read training module that will allow you to start making money almost immediately. Above all, there’s a reliable customer support team to help answer your questions and solve your problems.
So what benefits does BoomTown have to offer small businesses like your real estate office or individual agents?
Let’s take a look.
BoomTown CRM Features
The BoomTown Real Estate CRM includes a full suite of features, including IDX site integration, seller lead suite, automatic CRM-to-Lead conversion, IDX feed, social integration, lead routing & follow-up emails, customizable landing pages for hot leads, and more. BoomTown also automates your pipeline management by presenting you with immediate access to hot leads.
IDX Website – Multi-Site
Multiple Website Themes
Site Customization
Landing Pages
NOW Mobile App Hot Sheet Customizable Smart-Drip Plans
BoomTown Real Estate CRM is a sure bet for building and tracking your clientele. The software allows agents to schedule meetings and sync with third-party apps, and track leads in a simple pipeline management system. When it comes to building your clientele, you can quickly and easily search through your database of contacts using filters like geography, contact information, notes, etc. You can then sort them into custom lists based on their interest category.
BoomTown Real Estate CRM is a great solution for real estate agents and brokers to streamline their business processes while maximizing their productivity.
Since 2006, BoomTown has been bringing together world-class lead generation, CRM software, real estate websites, and mobile app technology – but creating this industry-changing platform wasn’t an easy task, and it faced daunting initial competition.
Join BoomTown Co-Founder & CEO Grier Allen as he shares his experience as the Co-Founder & CEO of BoomTown, where he has worked relentlessly to build & optimize a seamless lead generation & conversion platform used by top agents & brokers to grow their real estate business in today’s online real estate economy.
BoomTown isn’t “just another” agent website company – it’s a major industry leader in real estate technology. It was recognized on the Inc. 500 list of fastest-growing companies in 2011, 2012, and 2013, and its software used by 25% of the Real Trends top 500 teams and current partners include BombBomb, Mojo Dialer, RPR, and Bandwidth.
In 2018, Grier was named to The Swanepoel Power 200 list for the second time, ranking #132, and #16 in the Technology Executives category – highlighting his presence as a key driver and influencer making the big changes in the real estate industry.
In this exclusive interview, you’ll find out what drives him, and where his vision for real estate technology will take us in the future.
What a productive real estate team in 2021 looks like
Don’t box yourself! Outsourcing opens up your world to the talent that’s more affordable and probably more fit with your needed skill sets, saving you tens of thousands from additional office space, and other significant expenses related to in-house hires.
“Outsourcing makes the hustle better — because you’re not burdened with many/growing expenses that you’ll need to figure out how to cover and hit profit”
Focus on your growth & scale your operations
ENVISIONING OF A NEW REALITY FOR YOUR BUSINESS
Simply put, MyOutDesk equips entrepreneurs & business owners with tools, strategies, and virtual employees – and when combined, businesses have a competitive edge and find growth while efficient systems and processes are put in place.
MyOutDesk proudly provides additional free business growth guides, books, and strategy calls.
See what we are about, and schedule a free consultation with us. We’ll take the time to learn more about your business and offer solutions to foster top talent and lower operational costs for your company.
Claim a free business strategy consult
MyOutDesk can save you up to 70% on employment costs
Claim a free business strategy consultation & ‘Grow Virtual’ Guide
Did You Know? MyOutDesk’s origin story is set during the last global financial crisis of 2008. Yes, that’s right — our business started by scaling businesses with virtual assistants during a recession! Our first client in 2008 went from five to seventeen VPs with a completely revamped organizational model in short order, and he told MyOutDesk, “Our virtual professionals have shaved $250,000 off our monthly overhead.”
We all know that businesses are thriving online in today’s information age. So why aren’t businesses proportionally blending their physical and remote practices?
Working from home is actually more productive than working from the office. According to studies from Stanford, it turns out work-from-home employees work a true full-shift (or more) versus being late to the office or leaving early multiple times a week and found it less distracting and easier to concentrate at home.
The fact that the Internet and other modernizations have globalized our economy gives you a chance to scale your business faster and further than ever before, using a blended business model, as many big companies do.
What exactly is a Blended Business Model?
A blended business model is an engineered organizational chart where part of an organization works in-house and another part works virtually.
Symptoms when without a Blended Business Model:
Company revenue productivity is suffering because most of your time as the CEO is spent on non-revenue efforts.
Your growth curve is flat because you’re stuck with administrative work.
You know you need support but do not want to go through the tedious process of hiring, only to have your hires leave after a period of time, thus putting you in a vicious cycle.
Your workload is starting to get overwhelming and the quality of your life is suffering.
Hiring Virtual Assistants solves a lot of problems and actually brings many benefits. For example, a full-time Virtual Assistant will cost you 25%-30% of the cost of an in-house employee. A Virtual Assistant will have their own equipment and software, and will not take up any precious office space, so overhead costs are cut down as well. Organizations likeMyOutDesk cover HR concerns, benefits, and even things like paid time off; while all you do is pay your monthly subscription.
Stanford Studies have shown that remote workers show increased productivity by 16%. Those who work from home seem to be more focused with fewer distractions. They also found that employees working in open offices took 62% more sick days than virtual employees.
Deloitte’s Millennial Survey 2017 found that remote work arrangements are “strongly linked to improved performance and employee retention.” Furthermore, 38% of respondents reported they were likely to leave their current employer within the next two years, with much citing work/life balance and flexibility as major contributing factors.
Large companies are benefitting from using a blended employment model. In fact, a new regulation stemming from the Dodd-Frank Wall Street Reform and Consumer Protection Act has given us a clearer picture of the extent to which some of the largest U.S. companies employ global talent.
You might be surprised at the high percentages of global talent that successful companies have reported so far:
Kellogg: 80%
General Electric: 66%
United Technologies: 68%
Whirlpool: 80%
Merck: 55%
Honeywell: 58%
Hanes: 80%
Mattel: 78%
Wal-Mart: 35%
If these major companies employ this strategy, there is no reason that you cannot for your own business as well.
MyOutDesk can save you up to 70% on employment costs Claim a free business strategy consultation & Go Remote Guide
Implications of Outsourcing: Virtual Assistants + Traditional Employees = Growth
Employing a Virtual Assistant means that the company is making an investment for the entire team and looking to achieve the next level of excellence and performance. A Virtual Assistant is a full-time addition to the organization, but they will work with you virtually. They can shoulder specific daily responsibilities, help maintain smooth operations, and allow the physical team more freedom to focus on their work.
Imagine not needing to take every distracting phone call anymore, until a relevant call is forwarded to you!
We’re helping to level the business playing field by helping small & medium-sized businesses offshore as the big companies have for years. It doesn’t mean that jobs are going away, but it does mean that more work is available and more income is generated because entrepreneurs finally have the affordable help they need to close more transactions & generate more commissions.
Don’t do this alone. Come out stronger with MyOutDesk.
Find the knowledge + positive support that you need NOW. Claim a free business strategy consultation & Go Remote Guide
Virtual Assistants & Blended Teams
When we founded MyOutDesk 13 years ago, we realized that a virtual assistant living in the Philippines could do all of the clerical work online that an assistant could here in the USA for a fraction of the cost, and when we started helping small businesses to hire them we realized that it was a win-win proposition for everyone.
Virtual assistants have all the qualifications (and often more) than local labor but at 1/3 the cost — which means you can afford to hire better help for a lower price, and you can afford to employ MORE of that help to grow your business. They’re high-quality labor, with a great education and an outstanding work ethic, and available for wages that similarly qualified Americans typically won’t work for.
Blended teams are exciting because it finally means that entrepreneurs can employ a competitive advantage in their business formerly reserved only for top-tier manufacturing companies — like the folks who made your iPhone. Just like them, you’re able to delegate repetitive, non-dollar productive tasks to a virtual assistant, which in turn helps you focus your time & energy on what actually makes you money.
The fact that the Internet and other modernizations have globalized our economy gives you a chance to scale your business faster and further than ever before, using Virtual Assistant services. Demand for virtual talent is increasing because it works for most business owners. Simply put: it is good for business.
To learn more comprehensively about the blended business model (as well as other awesome strategy guides) schedule your Go Remote Business Strategy Session today and find our how a MyOutDesk Virtual Assistant can support you to boost your business.
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Marvin is a top-ranked, nationally recognized financial advisor with a focus on helping people invest & save more wisely for their golden years. As the founder of Compass Retirement Solutions, his team leverages MyOutDesk virtual assistants for both administrative & inside sales roles, and on average, they’re making him over a 20x ROI – and sometimes even more.
“My virtual assistant made me $43,000 in commissions less than half an hour ago, so if you’re still on the fence about hiring one, my advice is: just do it. The ROI on our virtual assistants is amazing – it’s definitely going to finish the year over 20x…”
Marvin isn’t just leveraging his ISAs for prospecting: he’s also using them to prequalify prospects, which saves his team of advisors countless hours – and lets them focus on advising only qualified prospects who are ready to take advantage of his expertise. This is only one of the many strategies Marvin has used to grow his business into the #3 financial advising firm in the United States. Take Marvin’s advice: just do it! Schedule your Double My Business Strategy Session now!
Marvin grew up in a working-class family in St. Louis, with little money. The first in his family to earn a college degree, Marvin put his law school education on hold to help care for his grandmother after she was diagnosed with Stage IV cancer. Marvin soon discovered that, although his grandmother had worked her whole life, she was still susceptible to financial turmoil as a result of poor financial advice and a stock market crash. Inspired to help other, hardworking retirees, Marvin became a broker for a large financial institution in 2005 before founding Compass Retirement Solutions.
“Once we get that lead, that’s where my MyOutDesk virtual assistants come in – they’re following up on those leads, getting them on our calendar and making our time more efficient. It saves us literally hundreds hours of time because we don’t have to skim through all of those individuals to find the most qualified people – and it’s changed our average case size from $325,000 to over $850,000!”
In 2016, he received the Salute to Business Excellence Award as voted by the St. Louis American Newspaper, and also that year, he was an honored recipient of the St. Louis County NAACP Distinguished Legacy Award. Schedule your Double My Business Strategy Session now, and drill down on doing your one thing to the absolute best of your abilities.
Tune in as we discuss leadership strategies for – crisis management, executing flexibility, accessing pivots & improving your cash position. Schedule a free Thrive Strategy Call today.
This special webinar includes 𝗙𝗥𝗘𝗘 limited-time access to:
1) Famous book “Scaling Up” + tools & worksheets
2) #1 bestselling business book “Scaling Your Business”
3) Business strategy consultants + thrive guides
Free Thrive Guide + Strategy Consultation
We’re joined by Bill Gallagher, CEO of Scaling Coach. Bill Gallagher is a business coach and master facilitator with over 30 years of entrepreneurial and executive experience. Bill has spent the last 15 years coaching and training others in leadership and performance and previously led 4 companies of his own and been a partner or executive in 2 others. Bill discovered the Rockefeller Habits and Scaling Up 20 years ago, has used them in his own companies.
Today, Bill coaches leaders and teams across more than 25 cities in 11 countries and the host of the Scaling Up Business Podcast. He is a passionate and playful presenter, and his clients, at all stages, share a hunger to grow successfully with an openness to new approaches and thinking.
It costs tens of thousands of dollars to attend one of Bill’s Scaling Up Institutes, and today you can access his timely knowledge here for free! If you need help or want to explore some ideas, book aSchedule a free Thrive Strategy Call today.
Free Thrive Guide + Strategy Consultation
Bill shares his strategies to lead in today’s uncertain times.
Lead Without a Plan — Although this sounds like terrible leadership, IF you relay that you’re FIGHTING through any crisis and problem, and when you work collectively with your team, you can figure out and make astounding pivots with your leadership.
Continue to hold the vision and communicate
Fight like hell
Ask your people for help
Radical Requests — Get access to improving the situation. Instead of feeling confined, ask what you really need! Don’t wipe yourself out, BUT work with a solution — For example, with clients & prospects, you can ask, “What do you need? What can I do for you instead?” It can help you turn situations around and come out with success and growth!
Name That Feeling — it takes courage to show emotions, and courage needs strength, to be a whole human! Nobody’s great—there are moments that you are, and moments that you’re not. Emotions make you human. There is power and courage in being a leader. Being human as a leader gives your people a truth, that you’re not faking it to make it. Self-awareness & mindfulness. Calling it out as a practice of acceptance—it becomes a powerful thing. Call it out and go with it!
Execute Flexible — Working remotely to keep the business going. Technology can help you manage virtually. At the same time, don’t change or abandon your long-term vision and goals. Shift priorities, or even strategies! Metrics and dashboards? It might be missing since you moved virtually. Some tools and apps can help you out and keep it up. This helps people know if we’re collectively hitting metrics and KPIs. Keep the progress visibility out there!
Let People Get Off the Bus — People who continually resist might not be a good fit in your environment. There might be a better place for them to win. How do you get people in this space and get the right requests out there? By leading up in the front and leading by example. Work with your team, and ask them what they can do. Keep nudging them up. Make a list of radical requests and have them do one while you are encouraging and helping. Fully appreciate and acknowledge the radical request from both perspectives.
Be a Trend-Spotter — Acknowledge the weaknesses and strengths in the world and yourself right now. What do they need? What can you do better? Pivot your business around what people need, and you might see opportunities. This might be the same business to different people, or a different business for the same people. Look for trends far outside the norm, and look broadly across the world. Bill shares his SWT tool—strengths, weaknesses, and trends. Start using this tool for in your industry, then for your region, and afterward go even broader!
In this special webinar, we share an effective & proven recruitment model that is entirely process-driven, where you can find predictable results in bringing high-caliber talent into your team.
What you’ll learn in this webinar:
The biggest mistakes that businesses make with talent acquisition
Bulletproof Process on Ad Placements
How to take advantage of short term opportunities in our labor market
MyOutDesk can save you up to 70% on employment costs
Claim a free business strategy consultation & ‘Grow Virtual’ Guide
In today’s unprecedented time, there is a real opportunity to grow your business.
BIG NUMBERS: 50k people per day are applying for unemployment. This is a time to take advantage of the short-term trend. Talent has never been more available and affordable.
Normally, there is a huge gap between the number of available workers and the number of available jobs. Usually, there are more available jobs than qualified, quality workers.
When COVID-19 hit, this caused lots of layoffs
Today during the pandemic, the trend has changed, and there are more quality workers who are ready for hire. This massive shift in the market will eventually go back to normal.
If you have the foresight, start talking to candidates now and have the opportunity to get better people who were laid off by older, destabilized companies.
The labor opportunity window is open right now.
TALENTED LABOR WITHOUT DISTANCE LIMITATIONS
For almost any function that can be done remotely and doesn’t require physical space, virtual assistants for recruitment, marketing, & administrative jobs are cost-effective and allow us adequate focus & time for our functions.
MyOutDesk Virtual assistants are known to exceed expectations in providing excellent customer service and seamless administrative operations.
We will save you up to 70% on employment costs with experienced virtual assistants, precisely matched for your strategic needs. To book an interview with those in our talent pool,click here.
MyOutDesk can save you up to 70% on employment costs
Claim a free business strategy consultation & ‘Grow Virtual’ Guide
Patrick Johnson, CEO of Talentuition (a MyOutDesk client) provides Recruitment Process Outsourcing (RPO) services to Professional Employer Organizations (PEOs). They focus on “process outsourcing” more so than traditional headhunting or recruiting.
Recruitment Fundamentals
The mistake in prioritizing skills & experience over culture fit & talent.
Recruitment should follow this order: Culture fit, talent, skills, and experience
There are two things you can’t teach people: culture fit & talent. So skills and experience can follow.
What is culture fit when hiring?
The right candidate who matches your culture is the one you’ve considered once before, (think this mentality) : “We’re not ready to hire yet, but as soon as we do we want you.”
When hiring, culture fit usually gets bumped down when skillsets & experience get prioritized over. Again, remember to prioritize in this order: culture fit, talent, skills, experience. This webinar goes into detail on the technicalities of posting your jobs while attracting the right culture fit.
How to know if it’s talent or not
In basketball drafts, Player A has played ball for 10 years and they know how to do everything (he has the skills & experience). Player B is someone who can do the shots, the dunks, and the plays — he has the talent! With the both of them together, the culture is the team.
Tip: People apply to several companies at the same time — so the response you make puts you out there in front of other companies for the candidate. Never be that employer who doesn’t reply to any questions.
2 Reasons to Recruit Now
#1 Lots of people got laid off with the pandemic, even those who had 10+ years & are highly sought after — you can get them now!
#2 Now is also the perfect time to make timely investments in your business, use thedowntime so you can push your curve steep when you bounce back.
Contact:
You can contact Patrick Johnson at Patrick@talentuition.com, visit their website:talentuition.com, or email info@talentuition.com.
You can connect with Daniel & MyOutDesk to leverage virtual assistants. We have a vested interest in your success! Every MyOutDesk client wants to maximize the ROI on their investment in virtual assistants. Our CEO Daniel Ramsey hosts a live mastermind discussion with MyOutDesk clients and discusses tactical, practical & utterly invaluable strategies to best utilize a virtual assistant while you scale your business!
It’s time to gain market share new by leveraging virtual assistants!
‘Grow Virtual’ with MyOutDesk Today
Access more business guides & Schedule a free consultation today!
Marketing agencies need bandwidth in order to create impactful reach for their clients and to continue to scale their business.
To scale an integrated enterprise of marketing professionals, it can get very expensive, and without strong capacity meets less marginal profits. (FYI: You can save over $90k per year.)
With any growing marketing agency, more clients mean balancing more nuanced tasks and roles. When marketers take on too many assignments, their creativity can take a dip. Often, marketing agencies opt to use freelancers to complete minuscule tasks on the agency’s behalf on an ad-hoc basis.
Matt Buchanan is the founder of Pioneers of Marketing. His marketing agency helps well-known clients each earn over 1.5M on social media through direct messaging — and that’s only one revenue stream!
Matt has 4 MyOutDesk Virtual Assistants working for his marketing agency! “They are very professional & very timely. I’m grateful for them and for all the wisdom shared by MyOutDesk. The people you bring to us are top-notch people. In all seriousness, I have to say that!”
Monetizing Social Media: Direct Messaging to Drive Revenue
In this interview, we’re truly diving deep on tried & true methods to scale through direct messaging marketing. Social media is all about principles, guaranteed 100% to work every single time.
Matt shares the idea of having the right mentality about the marketing principles:
Be open-minded
Be patient
Execute what you set
If you follow these proven principles of social media, they’ll 100% drive results.
The video elaborates on the 2-step process for social media success:
BRANDING
ADVERTISING
Don’t do this alone, but with the MOD Family.
Free Grow Virtual Guide + Strategy Consultation
THREE PILLARS OF CREDIBILITY and BRANDING for FB, IG, and LI
(The main social media networks you focus on)
1 – Audience
You need an audience and followers, having the audience gives you the altitude and credibility — we live in a world of perception, remember that!
How to build an audience: Go to an online event or an in-person event. Make it your intention to connect on socials. Have the goal to make viewers follow you on socials, like “follow me on XX, YY, ZZ for more updates, for a replay, for a special offer, to connect, etc.”
Your goal is to take offline relationships online and vice-versa. You may also collaborate with people who already have an audience or have a good reach.
2 – Content Through Facebook and Instagram Stories
Post IG stories, at least 6x a day from your personal account
What should you be posting? Cycle between these 3 types: personal, professional, and lifestyle
Professional — brings value for your audience
Personal — connect as a person instead of just a logo—remember people want to do business with a person, not a logo
Lifestyle — documenting the life you live (your “human interest aspect”)
3 – Content Through Wall Posts
Stories vs. Wall Posts: Wall posts are highlight reels. they stay forever unless you delete it! Stories drive traffic and are more intimate since it’s available for just 24 hours. Stories shouldn’t be edited too much or not edited at all!
All the while, wall posts are permanent — it’s the face of your brand and company. They will never go away. So, only post what you want to last, but use the three content types mentioned. Throw in a lot of content, especially when you’re starting out. But, keep it to 3-4x a week if you’ve built an audience already. All of your promotions and posts should also go to your personal account.
Cannabis Business (or Canna-Bus, get it?). If you’re in the cannabis industry or interested, the stats are in your favor. Inspired by new research that marijuana was used in a temple dating back to 2,700 years … Today, virtual assistants help lead “cannabusiness” to success and outperform competitors.
Since the shelter-in-place orders, cannabis & CBD products sales have only INCREASED. If you need help, or want to explore some ideas, schedule a free Business Strategy Call today.
Worshippers at a Jewish temple dating back more than 2,700 years got high on cannabis, according to new research. The researchers wrote, “It seems feasible to suggest that the use of cannabis on the Arad altar had a deliberate psychoactive role.”
2,737 BCE First recorded use of cannabis as medicine by Emperor Shen Neng of China.
23-79 AD Pliny the Elder’s The Natural History mentions hemp rope and marijuana’s analgesic effects.
HOW VIRTUAL ASSISTANTS ARE HELPING CANNABIS BUSINESSES GAIN MARKET SHARE
Virtual Assistants offer INDISPENSABLE help that allows your business to make quicker + more informed decisions.
Your Cannabis Business Virtual Assistant can take on:
As the go-to administrative support assistant
As the default note-taker for all business meetings
Compiling all reports (KPIs, sales, customer demographics, employee performance)
Helping + organizing all managers
All digital marketing, flyers, templates, website maintenance, blogs, & ads
8 MARIJUANA VIRTUAL ASSISTANT CANDIDATES, NO SWEAT
“We went through at least 8 candidates & interviews”
Tony Trinh’s delivery & consulting business SAVED valuable time by allowing MyOutDesk to help recruit and organize 20-30 minute interviews, recruitment ads, phone screening, interviews, background checks, personality profiles, and final interviews.
Here are the trends: The legal cannabis industry is reported at 78% growth, year by year.
Marijuana retail is an “essential service” in many states (great for prolonged shelter-in-place orders)
Medical & recreational marijuana has inelastic demand (the business is recession-proof)
Weed delivery & CBD retail are in high demand, seeing a 65% percent spike in March 2020 alone.
NOT ONLY CAN A VIRTUAL ASSISTANT HELP YOU, BUT THE ENTIRE CANNABIS BUSINESS TEAM.
“Why didn’t we do this two years earlier?” shares Tony when asked about how much he’s appreciated his MyOutDesk Virtual Assistant. “If you’re thinking about it, just go for it. We paid off in a month.” If you need help, or want to explore some ideas, book a Schedule a free Business Strategy Call today.
Focus on your growth & scale your operations
ENVISIONING OF A NEW REALITY FOR YOUR Legal Marijuana / CBD / Cannabis BUSINESS
Simply put, MyOutDesk equips entrepreneurs & business owners with tools, strategies, and virtual employees – and when combined, businesses have a competitive edge and find growth while efficient systems and processes are put in place.
MyOutDesk proudly provides additional free business growth guides, books, and strategy calls.
See what we are about, and schedule a free consultation with us. We’ll take the time to learn more about your legal marijuana, CBD, or cannabis business and offer solutions to foster top talent and lower operational costs for your company.
Experience The Difference
MyOutDesk can save you up to 70% on employment costs
Claim a free business strategy consultation & ‘Grow Virtual’ Guide
Since COVID, Jennifer’s business operations are now more efficient than ever — even with a downsized team. How? With Tello and a virtual assistant.
We grab a cup of virtual coffee with Jennifer Geddes as she talks about how she utilizes Trello and her MyOutDesk Virtual Assistant to gain leverage in her business. We ask Jennifer how she does it, and she takes us through her systems and processes she built with Trello to help create a system and process for her production and training.
Now, she has these systems in place, and she is ready to scale her business!
How a Virtual Assistant Manages My Trello
Combined with a virtual assistant, I use the free version of Trello, so it doesn’t even cost us anything!
We have a couple of boards. Having a free system is awesome because I feel like I had so many different systems, and they’re all thirty dollars. well, it all adds up with Trello, just jump in!
I have one virtual assistant from MyOutDesk, as well as a marketing person. Wanda, who is my virtual assistant, is doing all the administrative tasks. She does the transaction coordination.
Upgrading the operational system
I had a team a year ago, a team of six agents. A year and a half ago, I had eight agents. Now I have one, so I’m really just trying to trim the fat and focus on the revenue and generating streams. And the highest and best use.
What I found with the agents on the team was that they were not the best use, and it also led me to hire my virtual assistant and really just finding someone who was going to be more productive, efficient, and effective to increase the bottom line.
This year has given me a chance to step back and really focus on what we’re doing in improved systems and processes.
What’s the system and process to cross that million-dollar threshold?
What you’ve learned as you implemented this system and process for your business. Why did you decide on Trello? At what point did you decide you needed a system and a process to run the team?
So, Trello was recommended through real estate b-school, which is the company that I use for coaching.
I spoke with quite a few individuals there who were using it, and it seemed like it made the most sense, so I tried it out myself and, through kind of playing around with it, I decided that it was going to achieve the things that we wanted to.
I had actually started out using Wunderlist, which is just an elementary kind of to-do list, and had built out some of these kinds of checklists there, which was like my step one of kind of like first grade then I graduated to middle school and so forth. I then integrated Trello definitely takes time to set up, and it’s an ever-evolving process because to me, what’s significant is to have every single step in here so that somebody can pick this up brand new.
A Transaction coordination virtual assistant can pick this up, and they can run with it! I have every step, but we also have how-to sheets and videos linked in a separate google drive.
So, as they’re going through each task, the individual could say, “okay, it says do x y z I don’t know how to do x y z, but they can go back and reference the video or the how-to sheet on how to actually do that step.”
It’s about creating the process and then creating the training that goes along with it that doesn’t involve me doing that and explaining.
Because it’s so time-consuming to have to explain those things over and over again. So, I’m big on recording videos, sharing my screen, talking through it while I’m doing it one time, then I don’t want to do it again.
I love your mindset. Show us one of those examples? Can you share with us one of those examples in Trello? A task where you click on it, and then you pull up a video? How long is that video? What kind of detail did you share in that video?
We have our Trello how-to sheet. This is showing someone how to process a termination and then document names so for us. On Trello, we basically have every step on here like pre-offer, offer prep, under contract, after settlement. So now, if we go back to my Trello boards, and this is where I keep my template.
Under our templates, I have a pre-offer section, offer prep, under contract, and after settlement. So, the same as here, you could follow along and say, “okay. offer prep… where are the how-to sheets on offer prep?” If we go to the top here to ‘offer prep’ and ‘create a Trello card ‘… in KW Command, create a contact command through DocuSign. How to do that it’s through your CRM.
I’m just clarifying that those who aren’t KW people command are just a CRM like Salesforce or HubSpot or any other CRM.
You have to create what’s called “an opportunity” through KW Command so that KW knows what business we’re doing right now. These are pretty simple steps here. Most of them are self-explanatory. Command, save, mortgage pre-approval, CPE, ad, client, once buyer broker assigned CTE is what we use for financial and gold tracking. So once we have a buyer broker signed, we’re going to add that into CTE. If we go back here, I’ve got a “How to add to CTE,” so if the person doesn’t know how to do that, they open it up.
It’s simple. Follow the steps. You can figure out more complicated things. We have videos on these. this, the pre-offer, is really just setting the stage. Then you get to offer prep a little bit more complicated. Creating the documents, and setting them up in DocuSign, so that they’re ready for me to then review before we send them to the client. Once we go under contract, we broke things up into Day One, which needs to be done right away. And then we get down to Day Two, and then we’ve reached Day 10, Day 16. So there’s a timeline.
Oh my gosh, there are 500 tasks, but as you can see, I’m scrolling through. There are many things here, but it’s all simple tasks that the person can complete in KW Command.
KW wants to see stuff, so we have to submit these documents to them. Once we go under contract right check off above is meant for these labels that we use here. So when you see the labels on my big screen, you can see as we go through a transaction, you get less and less of the labels, so that’s really a way for us to track how many tasks are left. We have a KW command submission. Once that’s complete, that would be checked off here. So we check that off, and now that’s gone. So that’s what that’s talking about completing it up above. But it’s really again just every step that we go through in Trello, and add the due dates above.
We’ve got an area where all of our critical due dates, execution date, first deposit, reply to inspection, second deposit, title order, and mortgage settlement. So I don’t want my VA wasting time searching for this. It’s all right here. She sets it up one time, and she sets it up when she’s sending out the initial email to the seller’s side that’s telling them about the due dates.
Once tasks get input into the system, it gets set as reminders on her calendar and finished. We do a lot with email templates, so all email templates are sent out that the VA knows what to fill in. We’re also scheduling a lot of our templates now. So before it was okay, you need to go back into the file like every day. We’re scheduling out this buyer with five pending emails sent out three to four days before the deposit.
Essentially almost all of our emails are going out on day one, or at least they’re being set to be scheduled to go out day one.
How does the CRM, your email calendar, CTE commit to excellence? How do they all play with Trello in your world?
Wanda has this template saved in her Gmail. she pulls it up and schedules it to send when it’s due on the 10th. It takes about five minutes to input these into the calendar, and again it’s done on day one. The seller side knows the dates as well as when the mortgage commitment is due. This gets emailed to the lender a day before it’s due.
Now it’s on Wanda’s calendar the day it’s due, and then we actually have a reminder. So she’ll put the calendar reminder that the mortgage commitment is due on the 10th. there will be an email that gets sent to her on the 9th and an email that gets sent to her on the 7th, so all of our due dates, we have a one-day email reminder and a three-day email reminder; what I found is having a calendar alert those get missed you’re in the middle of a Zoom, and you click off of it, or whatever it is so I have the reminders in our google calendar set as actual email reminders, so that goes into her email box she doesn’t miss it she can see that it’s due and it stays there until it’s addressed.
I love it! How do you manage what’s done versus what’s not done? How do you manage multiple people with deadlines?
In Trello, there’s this chat feature here at the bottom. So we actually have a different template that is it’s on another board. It’ll take me too long to get over to it, but when another agent is involved, we have a pre-offer dash admin pre-offer dash agent, so it’s very clear who is responsible for what task so Wanda could see.
I found that when I had agents who weren’t following my pretty good process, not perfect, those were not the right people.
So I think that’s my simple answer, although it sounds pretty elementary. If you have a process that makes the agent’s lives easier and they’re not doing it, maybe we need to look at something else.
Another thing I did was if you, the agent, follow the process and do all the steps and don’t miss any of your due dates, and the virtual assistant will do more of the deal and do more tasks for you.
It’s like the more you follow your process, the more they do so. If you do x on time, the assistant will do y and z, you miss x, now you have to do y and z., so it was a favorable combination of positive-negative reinforcement to try to get the agents to do things.
I think it’s spending the time to do it the right way, and it’s having the right person too. So when Wanda started, we had probably 70 of it done. It would be, “okay, Wanda do these things all right? I’ll talk to you in two or three hours.” in two or three hours, we’d talk, and she’d say, “Jen, I don’t know how to do XYZ.”
“Did you look at the how-to sheet?”
“Yep, it’s blank.”
“Oh, okay, great, let’s walk through it together over zoom screen share.”
And she would create the manual, take notes on it, and then complete it. So I think now having it all complete, it would be seamless to bring someone else in.
People complain about the paperwork and transaction coordination. I mean, that is such a small portion of my business now, whereas, in the past, I’d say my admin spent probably 90% of the time on it.
Now with my virtual assistant, I’d say Wanda is spending 25% of her time on it in a perfect world with booming business. she’ll spend well under 50 percent of her time doing transaction coordination, which means I’ll run 25 million through the business with someone doing 15 hours a week of transaction coordination. Before, if I had someone spending 40 hours a week on this, and now they’re spending 15 hours a week. What can I have them do in that other time that’s 25 extra hours a week?
For me, I enjoy selling and growing and evolving; this is just kind of a side effect that needs to be done, and it needs to be done correctly, so I don’t want to spend time on it
I want it to be a system that just flows and is super easy to go through, making a lot of sense.
What’s it been like working with MyOutDesk?
MyOutDesk has been great. I have no complaints. Communication was excellent. I wanted to get started right away and was pretty demanding about that. And my request was met, which was great. I know you guys were in a significant backlog, but you could fit me in, which was really super important to me. I asked Wanda to find other resources within MyOutDesk periodically, and she does, but with her training and skillsets and all of that, I really have no complaints.
I have a client who just went under contract who complimented Wanda, “She’s been so great. How long has she worked with you?”
He’s been a long time client, and I ask for feedback.
“I’m so glad you found her. Is she in your office?” … and that’s what I was waiting for. I’m explain, “Our office is closed. She’s in the Philippines, actually.
“No kidding?”
So this is someone that’s been working with him. And he had no idea that she was in the Philippines, which to me is the goal.
My virtual assistant has been a lot more motivated and enthusiastic than anyone I’ve had in this role in a long time in person. She’s finding things to do when I get busy, and I’m not giving her something to do. I feel confident she’s working the whole time, which was not the case when someone was sitting in the office.
Growing Your Business With An Administrative Virtual Assistant
As a business person, you’re already familiar with what an administrative assistant can support do for you and why it’s crucial to your business. Staying on top of administrative functions is essential to your success.
You can be more effective if you’re not bogged down by paperwork, repetitive administrative tasks and troubleshooting bureaucratic red tape delays and issues. A administrative virtual assistant can take care of these tasks and ensure that sales paperwork and its administration run smoothly and your clients are receiving excellent customer support.
With a virtual coordinator, you can become more efficient & effective – while your coordinator handles all the repetitive tasks involved with your business – like gathering documents and signatures, calling clients, and stakeholders, completing paperwork, following up on contracts & requirements, and putting together a broker file for each completed transaction.
Having a virtual professional tackle operations and administrative outcomes for you can go far beyond what a traditional assistant does, like answering phones and keeping your calendar. There are many more ways a virtual professional can help you administratively. Here are some concrete examples of my favorite things administrative virtual professionals do for our clients.
Simply put, MyOutDesk equips entrepreneurs & business owners with tools, strategies, and virtual employees – and when combined, businesses have a competitive edge and find growth while efficient systems and processes are put in place.
MyOutDesk proudly provides additional free business growth guides, books, and strategy calls.
See what we are about, and schedule a free consultation with us. We’ll take the time to learn more about your business and offer solutions to foster top talent and lower operational costs for your company.
Experience The Difference
MyOutDesk can save you up to 70% on employment cost
Claim a free business strategy consultation & ‘Grow Virtual’ Guide
Did You Know? MyOutDesk’s origin story is set during the last global financial crisis of 2008. Yes, that’s right — our business started by scaling businesses with virtual assistants during a recession! Pioneers of virtual assistant services, our first client in 2008 went from five to seventeen VAs with a completely revamped organizational model in short order, and he told MyOutDesk, “Our virtual professionals have shaved $250,000 off our monthly overhead.”
A friend of mine was recently on a call with Mark Cuban. Who else can say they’ve been taught by a billionaire?
Entrepreneurs, it is certain that the businesses who act diligently and stay informed will rise to the top. We are tired of hearing about today’s uncertainty. Instead of pausing with the rest of the world, the proactive business is reinventing itself.
Here are billionaire Mark Cuban’s advice and lessons on how to handle today’s market downturn. He is VERY bullish on the US and on American ingenuity. Once we are out of this recession, he thinks the country’s economy will bounce back and be so much stronger as a result.
Of all of the “models” that the experts share as “data,” this is not actual data but rather an opinion or projection. Today, the data that we are looking at now is skewed by a huge outside factor that is making it more difficult to trust and analyze.
Look at it but take it with a grain of salt. Most of our best analysis and learning will be reflective.
Pay attention to the said data, but remember that the data presented AFTER this situation will be considered the “real” data.
It’s always the time to sell
It’s never the time to be selling and pitching items and services of value even in this current environment.
Authenticity is critical more than ever when selling. If you are calling on a prospect, empathy is key. Mark said that it’s ok to tell prospects that you are scared too (if that’s true). A great way to sell to continue rapport building, at a time that people are seeking to connect. Your authenticity will make you more relatable.
Understand EFFECTIVE inside sales operations — by boosting your prospecting engine starting with a free business STRATEGY call with MyOutDesk!
Make it a point to learn something new daily. Even if you don’t think you need to know it. Mark mentioned he is going deep into learning about the future of A.I.
This is a common lesson of many billionaires, including Jeff Hoffman (founder of Priceline). Bill Gates reads at least 50 books a year. If you hear it more than once coming from a billionaire, then it must be a valid point, right? Mark pointed out to the group to take notes in the book margins and reflect chapter by chapter on what you’ve learned.
Learn how billionaires and millionaires are leveraging the remote workplace with a free MyOutDesk Business strategy call. Be proactive in today’s downturn!
You won’t get it unless you ask for it
You will never get anything without first asking. In the call, the moderator tested Mark’s advice and promptly asked him for an introduction to another influential person that the group could learn from. After laughing, Mark offered to connect the group with Barbara Corcharon. Point taken.
Stay proactive
When you look in a decade from now, there will be around three to five huge companies that were formed during this time. Why not grow your business during these times? Mark said that all the improvements that you have been thinking about HAVE TO BE implemented now both personally and professionally. Get your unfair share and it starts by making those changes now.
If you wanted to implement that new system or software, do it now. Make that huge shift in your offering or streamline processes. Make it happen now.
Scale your business operations by leveraging experienced virtual assistants in your industry.
The CEO Mindset. Lead by example, double down, and gain market share.
Refreshed value. Understand what people want and need now, and how your business can respond to these demands.
Becoming an Exceptional Force – all while reducing operational costs. Reduce operational costs with virtual assistants, a forgivable expense through the SBA. Restructure to a remote workspace and create new plans with a CEO’s mindset.
MyOutDesk brings you 13 years of recession-tackling knowledge. We are committed to supporting your continued drive to champion a thriving business and support your local community during the COVID-19 health crisis.
Simply put, MyOutDesk equips entrepreneurs & business owners with tools, strategies, and virtual employees – and when combined, businesses have a competitive edge and find growth while efficient systems and processes are put in place.
MyOutDesk proudly provides additional free business growth guides, books, and strategy calls.
See what we are about, and schedule a free consultation with us. We’ll take the time to learn more about your business and offer solutions to foster top talent and lower operational costs for your company.
Experience The Difference
MyOutDesk can save you up to 70% on employment costs
Claim a free business strategy consultation & ‘Grow Virtual’ Guide
Did You Know? MyOutDesk’s origin story is set during the last global financial crisis of 2008. Yes, that’s right — our business started by scaling businesses with virtual assistants during a recession! Pioneers of virtual assistant services, our first client in 2008 went from five to seventeen VAs with a completely revamped organizational model in short order, and he told MyOutDesk, “Our virtual professionals have shaved $250,000 off our monthly overhead.”
Sales development is a broad term that covers many different tasks. The success of each initiative depends on the unique needs and goals of every company, so a good sales development representative must be able to adapt to the specific needs of his or her team.
The contents of this guide cover:
Sales Development Models & Goals
The Sales Development Cycle
Recommendations for Improving Sales Development Effectiveness
Examples of SDR (Sales Development Representative) Calls
Recruiting the right SDR to my team
Converting leads using the right angle (Motivations, Fit, Timeframe)
Sales Development Operating Models & Goals
There are several key operating models that sales teams use to reach their goals. The ultimate goal of sales development is to increase revenue. Of course, it’s not a simple task to achieve this goal even for seasoned salespeople–it takes a strong team.
In terms of operating models, some companies focus on growing their top line by acquiring new customers and keeping existing ones happy with good service. Other businesses concentrate on increasing customer lifetime value (CLV). Although there are countless ways for businesses to generate more leads, they all fall into one or more categories:
Introducing new products or services;
Cross-selling or existing clients;
Turning prospects into paying customers.
The job of a sales development team job is to do whatever it takes to achieve these objectives & goals. For example, they may need to conduct market research and analyze the results.
In some cases, a company might require its sales development reps to carry out lead generation campaigns. This relationship-building process is called the lead generation cycle and it consists of four steps:
Prospect Identification – This step involves finding potential clients or customers that are interested in a product or service from the company. The goal here is to build relationships with these organizations by contacting them directly through emails, phone calls, and even face-to-face meetings.
Lead Nurturing – In this step, sales executives try to get potential clients or customers engaged in a conversation about their product or service. The goal is to build enough trust and credibility so that they will open up about why they need the company’s services or products.
Lead Qualification – The sales executives use this step to qualify the potential clients or customers based on their need and desire for a product or service. They want to ensure that they will get a positive response if they offer them an opportunity.
Lead Closing – In this step, the sales executives try to convert potential clients or customers into actual buyers by providing them an opportunity for a product or service that they want.
After that, the sales development representative (SDR) works with members of their team to follow up on leads to allow sales reps to close actual buyers. The sales development cycle is a continuous ongoing process.
Recommendations for Improving Sales Development Effectiveness
Business models must change and adapt gradually overtime to stay afloat. Your business, as it exists now, will look different 10 years from now. Therefore, your current activities must be oriented toward what the future holds for your present company and others like it.
1. The first thing we recommend you do when considering sales development effectiveness is to define your goals.
You’ll need to focus on measurable and trackable outcomes. Business models must change and adapt gradually overtime to stay afloat. Your business, as it exists now, will look different 10 years from now. Therefore, your current activities must be oriented toward what the future holds for your present company and others like it.
2. The second step to ensure continual improvement to your operation is to hire the right people for your sales team. You should aim to recruit people for their talent, over their skills. Find those who are trustworthy, hard-working, and have a strong sense of responsibility.
For long-term success, the purpose of sales development personnel must be considered.
If employees are frantically running around trying to get as many leads as possible so that they can close as many deals as possible, there is no time for quality. The problem, of course, is that this approach is counterproductive. The harder you push to close deals and get leads the more resistance you encounter from potential customers. This in turn reduces your conversion rate, which means that salespeople are getting fewer leads per hour than they were before.
In order to increase your sales, you should not be trying to force leads and close deals. Your company needs to develop a new business model based on value creation for the customer rather than profit generation for yourself.
Virtual Assistants for Sales Development
Consider virtual assistants (up to 70% less than the cost of a traditional employee) as your Sales Development Representatives. You can save time and focus on closing deals, while the assistants help handle prospecting, nurturing, and service.
Understanding Your Leads’ Motivations, Fit, and Timeframe
We’ve garnered a lot of experience about how best to prepare virtual professionals for sales development roles—and we have created a concrete system to ensure that you have success with yours too.
When leading prospective buyers through your nurturing processes, consider the lead’s motivations, fit, and timeframe.
Motivations:
Ask: What’s the reason for your call?
Locate the urgency of what they need in the tone of their voice
Figure out whether they are ‘in pain’ or ‘in opportunity’ while considering your product and service as a remedy to the issue.
Usual ‘pain’ responses:
“I’m not reaching my goals”
“I’m dropping the ball in some way. I’m overwhelmed.”
“I’m losing a lot of opportunities, Can’t keep up with our leads or paperwork.”
Usual ‘opportunity’ responses:
“My business has grown. I’ve had this opportunity”
“We’re super busy. No time”
“Have looked into this before and now I and ready”
“I would like to learn more about how you can help me”
Quantify the pain or sense of opportunity. Is it motivated by time? money? growth?
Questions to ask:
What exactly is being missed/dropped and what is that costing you?
How much business are you losing, are you able to put a dollar amount around it?
How many hours are you spending on non-productive activities?
What are you leaving on the table, and how are missing those opportunities costing you?
If you could fix this problem today, what would that be worth to you?
The Fit:
Consider their responses and identify how your product and service and best serve (or best ‘fit’ into) your lead’s background & experiences.
This is the right time to deliver more value to the lead. If you have a free giveaway or resource, now is the time to offer it: “I have a free resource, can I send it to you?”
Timeframe:
Look into seeing their timeframe to buy. When the lead expresses interest, this is the time to figure out if they are considering other competitors and the urgency of responding to them.
Typical motivated responses:
“I’m talking to other companies right now, but I like you.”
“How soon can we buy?”
“I don’t need more calls. I just want to sign up”
“I already know how this works, I just want to sign up”
Typical not motivated responses:
“Not ready”
“Not sure”
“Exploring options”
“I want to see what you guys do”
“I don’t know how you can help me”
“Send me an email of what you guys do, pricing, list of your services”
“Doing research for future reference”
“Who else do you work with? Specifically around [area]”
If you’re far into the call and still unsure about the lead’s motivations, ask this question:
“On a scale of 1-10 on [the value you provide, i.e. buying a home], how much do you move quickly on this?”
The last important key factor to good sales development is: You know what the best sales development is? The one which has the best product.
You want to generate leads? Then you must have a great, well-tested product for your target market. If you have a great product, and if you can explain it brilliantly, then people will want it. When you make it really easy for people to find your product, and then lead traffic will come to you. [Considering a Marketing Specialist Virtual Assistant?]
Example SDR Calls, Scripts & Recruitment Tips
We’ve compiled all the tips and strategies you need to easily recruit & implement the perfect Sales Development Representative. Focus on talent acquisition, time savings, and lowering overhead.
Simply put, MyOutDesk equips entrepreneurs & business owners with tools, strategies, and virtual employees – and when combined, businesses have a competitive edge and find growth while efficient systems and processes are put in place.
MyOutDesk proudly provides additional free business growth guides, books, and strategy calls.
See what we are about, and schedule a free consultation with us. We’ll take the time to learn more about your business and offer solutions to foster top talent and lower operational costs for your company.
Experience The Difference
MyOutDesk can save you up to 70% on employment costs
Claim a free business strategy consultation & ‘Grow Virtual’ Guide
Did You Know? MyOutDesk’s origin story is set during the last global financial crisis of 2008. Yes, that’s right — our business started by scaling businesses with virtual assistants during a recession! Pioneers of virtual assistant services, our first client in 2008 went from five to seventeen VAs with a completely revamped organizational model in short order, and he told MyOutDesk, “Our virtual professionals have shaved $250,000 off our monthly overhead.”
What are virtual assistants, and how can they help with your human resources (HR) operation?
Remote workers, or virtual assistants, are the answer to saving big on overhead costs. At the same time, transitioning to a (hybrid) remote workplace increases efficiency when it comes to handling unemployment coordination, disability claims, employment verification, employee support, compliance, risk, and workers compensation.
With over 900 PEOs (Professional Employers Organizations) in the US providing services to 175,000 small and mid-sized businesses, the industry expects to grow and serve beyond its current 3.7 million worksite employees.
Today’s trends in HR
HR professionals are responsible for the creation of employee-friendly workplace culture, providing training and development opportunities, managing performance appraisal systems, and ensuring compliance with employment laws.
Many times, the HR department has many different hats to wear. The role may entail: employee relations, compensation and benefits management, employment law compliance, recruitment and hiring practices; organizational development; training, and development.
PEOs & HR organizations can grow their capacity and dramatically reduce costs with virtual staffing solutions. The industry is increasingly competitive, and you aren’t getting your fair share of the new clients until you leverage virtual assistants to help drive up your results.
MyOutDesk can save you up to 70% on employment costs with experienced, full-time virtual assistants. To book an interview with those in our talent pool, click here.
Whether in an HRO (Human Resources Organization), PEO (Professional Employers Organization), or an HR department for your company, the HR sector has evolved out of its origin in the field of management. The HR profession, sometimes referred to as Industrial Relations, was once associated with those who saw it their duty to bring together workers and employers through collective bargaining agreements or other means for the purpose of achieving industrial peace.
However, the role of the HR professional has evolved over time to encompass a much broader range of activities. Indeed, it was not long ago that ‘human resources’ became an industry in its own right. The HR industry is a large segment of the business world, and its role today is to focus on the development, growth, and improvement of employees at all levels within an organization.
A big part of the HR department is about ‘matching’ people in a company. This typically involves finding out what those people are like and then trying to find other employees which match them, though not too closely. In general, the role of HR is to make sure that everyone in a company works well together and gets along. If they fail at this task, then productivity will suffer.
There are many ways in which remote employees, or virtual assistants, in HR are beneficial. HR is a field that has traditionally been focused on the idea of ‘fit’. That is, finding employees who have skills and qualities which make them well suited to do their jobs. Traditionally, employees are hired locally and work within a relatively small, local area. But that has changed dramatically over the last few decades. Many of today’s employees are working remotely from one country to another – or even several.
The question of fit doesn’t make any sense in a situation where there is no local work. Human resources professionals must adapt to the changing world, and that means moving beyond this notion of ‘fit’. Nowadays, it’s better for businesses to focus more on finding employees who are flexible and willing to learn new skills.
There has never been a more important time to optimize remote operations.
Allocating virtual staffing is a known secret that leading B2B companies across the US practice to enhance their workforce, all the while significantly undercutting costs.
The virtual assistants protect the company’s valuable time and shoulder many of the repetitive daily duties, such as:
Reception calls, recruitment, sourcing, and intake conversations
Time and attendance
Transaction coordination, bookkeeping, and expense accounting
Calendar scheduling, event coordination, and travel arrangements
Reporting, CRM updating, and IT support
It’s no wonder entrepreneurs trust us most — with 13 years of experience serving over 6,000 clients. Last year we saved our clients $55 million as the highest-rated virtual assistant company with more than 500 verified 5-star business reviews.
HROs & PEOs know that MyOutDesk is the most reliable virtual assistant service provider with thorough qualifying & talent-matching procedures.
To book an interview with those in our talent pool, click here.
Experience The Difference
MyOutDesk can save you up to 70% on employment costs
Claim a free business strategy consultation & ‘Grow Virtual’ Guide
Did You Know? MyOutDesk’s origin story is set during the last global financial crisis of 2008. Yes, that’s right — our business started by scaling businesses with virtual assistants during a recession! Pioneers of virtual assistant services, our first client in 2008 went from five to seventeen VAs with a completely revamped organizational model in short order, and he told MyOutDesk, “Our virtual professionals have shaved $250,000 off our monthly overhead.”
Case Study: Growing HR Firm with Virtual Assistants
From a successful east coast Human Resources Company:
About our Virtual Assistants (VA) and their contributions
In working with MyOutDesk, we currently have 7 virtual assistants (VA’s) working within. Six of these VA’s work within the Services department and one VA works within the Risk department.
Chris is our unemployment liaison. He is the middleman between our clients, our third-party administrator and state unemployment offices
Karen manages State Paid Disability Claims for NY and NJ, claim coordination with the employee, client and state agency . She’s recently been trained on running backend reports from HRP. She assists with the CS mailbox, unemployment claims, helps with WOTC, power of attorney documentation and backs-up Shiella with Worker’s Compensation Certifications
Aileen manages our unemployment claims mailbox and work’s hand-in-hand with Chris with the unemployment claim process. Aileen also back’s up Jayson with Employment Verifications.
Jayson handles the majority of our Employment Verifications and manages the verifications mailbox.
Stephanie & Ira handle support calls and emails from ESS and other employees. They works on password resets and login issues related to the employee portal. She also assists employees with direct deposit changes or tax changes and W2’s. Stephanie handles daytime and Ira handles evenings.
Shiela works in the risk department handling Worker Compensation Certificates, first report of injury for any worker comp claim, and client claim history reports (Lost Run Report).
A THANK YOU to Stephanie, Ira, Chris, Jayson, and team. They continue to receive thank you notes from employees and employers for their prompt service and care.
Simply put, MyOutDesk equips entrepreneurs & business owners with tools, strategies, and virtual employees – and when combined, businesses have a competitive edge and find growth while efficient systems and processes are put in place.
MyOutDesk proudly provides additional free business growth guides, books, and strategy calls.
See what we are about, and schedule a free consultation with us. We’ll take the time to learn more about your business and offer solutions to foster top talent and lower operational costs for your company.
Did You Know? MyOutDesk’s origin story is set during the last global financial crisis of 2008. Yes, that’s right — our business started by scaling businesses with virtual assistants during a recession! Pioneers of virtual assistant services, our first client in 2008 went from five to seventeen VAs with a completely revamped organizational model in short order, and he told MyOutDesk, “Our virtual professionals have shaved $250,000 off our monthly overhead.”
“Our top reps have been able to focus more on developing relationships & creating new business with clients — rather than task-work like simply handling claims. MyOutDesk allows us to scale more quickly & be more profitable at the same time!”
— Mark Schwaiger, Managing Partner at Ininifit HR
Experience The Difference
MyOutDesk can save you up to 70% on employment costs
To begin, the hospitality industry especially at this age has had its ups and downs. In order to maintain a thriving business, you must always be on your toes in terms of personnel management, bookings, budgeting, etc. This is keeping things simple, as we see it.
Why Virtual Assistants? Why property managers should get leverage this in their business? Daniel Ramsey, CEO of MyOutDesk, tells his experience with running a business and how the moment he brought on virtual assistants, his business and life changed for the best.
This is the podcast for anyone and everyone in the hospitality industry that loves what they do and wants to grow, learn, and experience all the cool things the world of hotels, restaurants, vacation rentals and travel have to offer! Hear about special topics in the hospitality industry!
It is safe to say that a successful business relies on the cooperation of its employees. Without them, there would be no one to receive clients and serve meals at their tables. This means that you must always keep an eye out for people who are interested in your services.
There are a lot of people out there who can help you with your business. The trick is to know where they are and how to find them.
With remote workers in the hospitality industry, as a business owner, the benefit of hiring remotely rather than locally can be seen as an opportunity for businesses to get more workers and hire people outside of their local area. It is without a doubt that this new type of employment relationship is transformative for employers, employees, and society as a whole.
For all tasks that do not require to be completed on-location, virtual assistants can complete these tasks and lower overhead costs at the same time.
The fact of the matter is that by utilizing remote workers, an employer can provide jobs to people who would otherwise not be able to work at all. For example, elderly people and those with disabilities or illnesses.
It is also worth mentioning that remote working helps to ease the pressure on public transportation and the roads during peak hours. This will help people get to work quicker, allowing them more time with their families. Surely this is a good thing?
Remote working will help to eliminate stress and fatigue among office workers. This is because they are not physically required to commute long distances between home and office, which in turn helps them be more productive at work.
If we consider the impact of remote working on society, we are bound to discover some positive effects. For example, senior citizens will be able to keep their job for longer while still retaining a good work-life balance.
Over the next 20 years, we will see a steady increase in remote workers for the hospitality industry.
There’s a place for growth in our changing hospitality industry, and there’s also a place for real, talented remote staffing – and VA providers such as MyOutDesk virtual assistants are the top-tier solution for your high-tech admin, help desk, recruitment, customer service roles for a fraction of what your business would pay locally.
Experience The Difference
MyOutDesk can save you up to 70% on employment costs
Claim a free business strategy consultation & ‘Grow Virtual’ Guide
Discussing all things related to customer experience, customer service & inside sales for today’s world — explore customer experience, ideas for growing your business, tips and tricks from industry leaders, and focus on how we can all strive to provide great customer experience and service in all industries and spaces!
In this episode of the CXC Podcast. Daniel Ramsey of MyOutDesk talks with Adrian and CXNation about building and growing his business and how he and his team have approached and optimized The Four CX Pillars: Team, Tools, Process, and Feedback.
Founded in 2008, MyOutDesk, LLC is one of the largest & most trusted virtual assistant staffing companies in the USA, with over 6,000 clients across industries including real estate, mortgage, IT/tech, human resources, healthcare, and more!
Listen to this episode to learn from another amazing customer-focused business leader who has been able to build a stable of amazing customers and an incredible customer-focused team of employees. Huge thanks to Daniel for coming on the show and sharing his story with us!
Visit www.cxchronicles.com today or check them out on Instagram/FB/Twitter using the handle @CXChronicles
INCREASE RETENTION WITH CUSTOMER SERVICE OUTSOURCING
In business, the more successful you become, the more current & prospective customers you have to support. If you’re not careful, your ability to take & respond to all these inquiries can become a bottleneck that slows your growth and leads to a poor customer experience—which can lead to bad reviews & increased churn.
At MyOutDesk, we specialize in working with organizations in all stages of the business lifecycle, and we’ve seen firsthand how being shorthanded in customer service & support can hold you back. That’s why we take pride in delivering the highest quality virtual assistants to handle your customer service tasks, letting you rapidly scale to meet demand.
MyOutDesk Virtual Assistants provide the leverage you need to meet your customer service & support demand at a fraction of the cost of hiring full-time staff. Customer service outsourcing lets you work smarter, not harder, and helps you invest your time in dollar-productive activities that matter.
Even better, our virtual assistant cost less than 60% of what you’d pay for in-house labor—and we take care of all the recruiting, background checks, payroll & benefits for you.
From a single virtual assistant to department-level staffing, only MyOutDesk gives you a solution for customer service & support that allows you to handle as many inquiries as required without letting staffing concerns distract you from your core mission.
Simply put, MyOutDesk equips entrepreneurs & business owners with tools, strategies, and virtual employees – and when combined, businesses have a competitive edge and find growth while efficient systems and processes are put in place.
MyOutDesk proudly provides additional free business growth guides, books, and strategy calls.
See what we are about, and schedule a free consultation with us. We’ll take the time to learn more about your business and offer solutions to foster top talent and lower operational costs for your company.
Experience The Difference
MyOutDesk can save you up to 70% on employment costs
Claim a free business strategy consultation & ‘Grow Virtual’ Guide
Did You Know? MyOutDesk’s origin story is set during the last global financial crisis of 2008. Yes, that’s right — our business started by scaling businesses with virtual assistants during a recession! Pioneers of virtual assistant services, our first client in 2008 went from five to seventeen VAs with a completely revamped organizational model in short order, and he told MyOutDesk, “Our virtual professionals have shaved $250,000 off our monthly overhead.”
Learn the strategies top marketing experts use to grow their businesses. This article walks you through everything that goes into e-commerce marketing — from inbound marketing to paid advertising to conversions. Tune into this special episode of the e-Commerce Marketing Podcast.
How to select the best VA’s to assist with marketing activities such as email marketing
How to incorporate VA’s into your email marketing process flow
What prior experience should a VA have in order to be effective in assisting you with email marketing and other marketing tasks
How to determine the correct compensation for VA’s so that you attract the right person for your tasks
Daniel Ramsey is the founder & CEO of MyOutDesk, the highest-rated Virtual Assistant company in the marketplace with over 500 5-star reviews, and over 13 years of experience serving more than 6000 clients.
Daniel founded MyOutDesk during the last global financial crisis of 2008 to help businesses leverage the remote workplace and scale businesses with virtual assistants.
What e-Commerce Virtual Assistants do for eCommerce Businesses
Research & Administrative Support: Any type of research on the web, maintain spreadsheets & any other information or secretarial tasks, coordinating with other staff or getting any other work done or organized at your workplace.
Marketing Management: Coordinating your social media pages with updates, CPC & PPC coordination, news or article sharing, setting up email campaigns, creating marketing materials (flyers, brochures, etc).
MyOutDesk has been in the industry for over a decade, helping all types of businesses grow. We have providing e-commerce virtual assistant services for years, becoming one of the top virtual assistant providers available. After serving more than 5000 clients and employing over 4000 professionals, we have seen firsthand how this investment supports business growth. Because of this experience, MyOutDesk currently caters to other industries as well such as professional services, mortgage, and insurance to name a few.
Simply put, MyOutDesk equips entrepreneurs & business owners with tools, strategies, and virtual employees – and when combined, businesses have a competitive edge and find growth while efficient systems and processes are put in place.
MyOutDesk proudly provides additional free business growth guides, books, and strategy calls.
See what we are about, and schedule a free consultation with us. We’ll take the time to learn more about your business and offer solutions to foster top talent and lower operational costs for your company.
Experience The Difference
MyOutDesk can save you up to 70% on employment costs
Claim a free business strategy consultation & ‘Grow Virtual’ Guide
Did You Know? MyOutDesk’s origin story is set during the last global financial crisis of 2008. Yes, that’s right — our business started by scaling businesses with virtual assistants during a recession! Pioneers of virtual assistant services, our first client in 2008 went from five to seventeen VAs with a completely revamped organizational model in short order, and he told MyOutDesk, “Our virtual professionals have shaved $250,000 off our monthly overhead.”
