People tend to fear change because they(often subconsciously) see it as a loss of control. The larger the change from the norms they’re accustomed to, the more they feel like it’s a change happening to them, rather than for them.
Housing prices are up, and people are getting desperate to buy! This isn’t clickbait hype, these are facts. The real estate market is in a weird place right now, with everything going on in the world. And few professionals are feeling the weirdness more than mortgage loan officers. But thankfully there is an answer to the added pressure those in the real estate industry are facing, and it involves virtual assistants. More and more brokerages are turning to virtual assistant services like ours to fill out their staff with experienced professionals, capable of handling a variety of tasks. Now, this is not about how a virtual assistant is a replacement for a loan officer. Nope! This is to educate any interested parties about how to support their existing loan officer, with a real estate experience virtual assistant. Because that is the killer combo that is shaking up the industry for the better.
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Let’s get right to it because time is money, and in real estate that’s as true as it gets. It’s important to understand that a virtual assistant could never replace the role of a loan officer. A VA(virtual assistant) is best for a company when they are combined with your existing workforce, as a supplement to facilitate growth. They do this by learning how you do business, fitting in with your team, and performing like they’re just down the street, rather than across an ocean. The perfect VA will be doing the work that was slowing down your local team. There are always tasks that are a bit less top-level or expertise-specific, and those tasks are often doable remotely. So why not have someone remote knock out that busywork, so your local staff are freed up to be the experts they’re meant to be?
As you probably noticed from those different duties across both lists, the VA really is like a supportive lifeline. A loan officer has a lot on their plate and often can feel stretched thin, especially when juggling different clients. Having an experienced real estate virtual assistant on your team to back them up is a win/win scenario for everyone. By hiring a VA to assist them you not only increase the productivity and accuracy of that role, but you save at least 50% on the cost compared to if you had hired a second traditional loan processor, locally. That’s because a MyOutDesk VA is just one flat rate per month to our clients. We handle all of the other fees associated with their employment; benefits, PTO, insurance, etc. And these VA’s are proven, skilled, and experienced people with a drive to work hard. They speak fluent English, and don’t need to be hand-held or monitored to ensure productivity. A remote assistant for the loan officer is just one example of how VA’s are changing the way we run our companies. There are so many other applications that just make sense, we could go on and on(and we have!).
If you’re on the fence, or just have a few questions, don’t hesitate to click that button below. You can request a FREE one-on-one consultation with one of our experts. We’ll hear you out first and understand what your business needs, then we’ll discuss a plan to help with even just one of our proven virtual assistants. Remember, time is money, and we don’t intend to waste either of those.
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This right here is probably the most important part of any successful marketing strategy; content. Our CEO Daniel Ramsey had an incredibly valuable discussion about marketing in this video interview, with Mike Cuevas. Mike is the CEO and founder of Real Estate Marketing Dude; a company he started in 2015 after moving to San Diego from Chicago. He and his team specialize in, you guessed it, marketing. But specifically, they excel at video content marketing. They conceptualize, script, edit and distribute video content catered to the audience of their clients. They’ve had a lot of fun making some clever videos with the intention of going viral, and teaching companies along the way how to maintain marketing success. He and Daniel have a very in-depth discussion on the topic of marketing, and how to do it the right way, all the way. They also touch on how and why virtual assistants have been so pivotal to Mike and his team. All in all, some very valuable lessons are being given away for free here…
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Marketing is not advertising; in fact, the two are completely different things. Advertising is typically more focused on lead generation, by way of promoting a company often through paid channels. Marketing is more nuanced and complex, as it’s about identifying customer needs and finding ways to allure them with the promise of meeting those needs. Content creation is an important part of marketing because it itself has multiple movie parts.
First of all, the content itself needs to fit your target audience in an engaging and effective way. Most people don’t want to feel “sold to”, so sometimes it’s best to put your clever idea before your product. Meaning, if you’re making a commercial, don’t spend the whole time babbling about your product. They already know you want to sell it to them. Instead, stand out by making something clever, original, funny, or thought-provoking. Humor and heartstrings tend to get the most viral action, so maybe lean into that if you can. Mike makes a good point in the video above when he talks about the metaphor of friends inviting you out for drinks. If they never see or hear from you, are they less likely to remember to invite you the next time they go out? And if you do show up, and spend the whole good time talking about work, are they less likely to invite you next time? Yes, they are. You don’t always have to be selling, but you do always have to be demonstrating value. It’s a thin line, but with the right team and the right strategy, you can walk it just fine.
It’s important to support the content you made, properly. Because it’s not just about making a funny commercial for your product and posting it on Facebook and calling it a day. No matter how good that commercial is, it’ll get lost in a sea of other good commercials if you don’t support it. Mike and his team prefer to re-post good content repeatedly, on a pre-determined schedule. Mike uses those Bed Bath & Beyond coupons as a great example. I bet you have some in your house as you read this! Now if you decide you need some new towels or a comforter, you’ll probably first think of that store and consider looking there first. That’s brand saturation, by way of physical mail. Sure it’s low-tech nowadays, but it’s incredibly effective. The whole purpose of creating content, digital or physical, is to build a brand. And the whole purpose of building a brand is to have a sustainable business. And brand awareness will go a long way towards that sustainability. In fact, Mike breaks down a very clear step-by-step plan for the ideal marketing strategy during the interview. I highly recommend giving it a watch if you want even more juicy tips.
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One(of many) things that Daniel and Mike agreed on was that chasing perfection is futile. Perfection is the enemy of progress. Meaning it’s a waste of time to stress over perfecting every little detail, like your hair before you get on camera. What’s more important than perfectly nailing something on the first single try, is just that you tried, repeatedly. You stuck with it. That’s one of the mistakes Mike has seen entrepreneurs make too many times; wasting their time planning instead of just doing. The second big mistake they often make is not doing enough once they finally start. Too many people think their idea is the next big thing, and they expect it to be overnight. They hit the ground running but when they’re not in the lead as fast as they wanted to be, they stop trying. The most successful business starters often were very unsuccessful at first. The difference between them and the guy you’ve never heard of is that they kept at it, relentlessly. Believe in your vision and your team will believe in you. Success will follow.
This was probably less a straightforward testimonial and more of a strategy session. But you’re not complaining, right? Our readers just got some free, top-level marketing advice! Who’s mad at that? Alas, our virtual assistants still played a major role in this story, albeit in the background where real heroes often find themselves. Mike and his team couldn’t run such a well-oiled marketing machine without the help of several of our virtual assistants. They utilize our proven, remote-working professionals to handle all the nitty-gritty busy work that perpetually needs doing. Thus freeing up Mike and his marketing rockstars to do what they do best; create awesome content and get it out in front of the world for their clients. It’s a winning strategy for not just Mike and his business, but many others we provide marketing VA’s for.
If you believe your company would benefit from one or more virtual assistant professionals, don’t hesitate to reach out to us. The link below will let you request a free one-on-one consultation, where we’ll hear you out to better understand your business needs. Then we’ll help come up with a plan for how a virtual professional can help. Because we listen first, then strategize. Talk to you soon!
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The nationwide shift to embrace working from home just took a big step forward. Yesterday Amazon announced that they will allow working from home to be an option to all of their employees, indefinitely. Essentially, the decision will be left to individual managers to make for their own respective teams and departments. This is a shift from their previous stance, which indicated they expected a company-wide return to the office in January 2022. It was at this time that they expected to enforce a minimum 3-days at the office per week. Now it looks like 0 days at the office will be required, so long as the work is getting done of course.
“The decisions should be guided by what will be most effective for our customers; and not surprisingly, we will all continue to be evaluated by how we deliver for customers, regardless of where the work is performed.” – Chief Executive Officer Andy Jassy, in a company-wide email
The pandemic has forced a lot of companies to rethink their stance on working from home. Some have fully embraced the change and made the proper steps to support it going forward, while others have resisted a full adoption and instead gone for a hybrid model, in the meantime. Is your business working from home a lot? Should you embrace this workforce evolution indefinitely? There really is no right or wrong answer, as experts will attest that there are definitely pros and cons to be considered. With so many facets of our jobs becoming digital, a hybrid work model at the least is rapidly becoming the answer. For a lot of companies, they don’t need to dive all-in, nor do they need to resist the growing demand and risk alienating good employees and jeopardizing health. Adopting a mix can give a company the best of both worlds. That’s essentially what Amazon is doing now, by leaving the choice in the hands of managers. Because what works for one company, or one department, may not work for another.
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Amazon has over a million employees, globally. They have major centers in cities like Seattle, SF, NY, Boston, LA, and a work-in-progress facility in Washington. One might think this is a problem for them going forward, as more office space with fewer employees using them is a waste. This is a very real concern for big companies right now, as well as for the commercial real estate business. For just one example, in Seattle, the amount of vacant office spaces has been increasing over the past year. While this may be a concern for realtors, it’s a silver lining for other business owners. More employees working from their home office equals less money spent on an office lease. Now a company like Amazon will always need buildings for distribution centers, but they could conceivably reduce overheard costs by way of administrative facilities. More and more companies are turning to outside providers for remote working employees, like virtual assistants. It simply makes sense nowadays, as more and more local employees are essentially becoming virtual assistants themselves!
We’ve recently written plenty of articles about how and why virtual assistants are the way of the professional future. To boil it down to a few of the main positive points is relatively simple because the entire case for utilizing VA’s(virtual assistants) is relatively simple too!
One of the first things a business owner considers is the quality of employees they get when they outsource. While a valid concern, it’s far less an issue nowadays than ever before. Companies like ours recruit our VA’s from places with a population that fluently speaks English. All VA’s we consider go through a rigorous and thorough hiring process, that includes FBI grade background checks. We ensure all VA candidates come already with the skills and experience necessary for the roles and industries we typically place them in. A lot of them have attended universities and have all the necessary tools for tasks like accounting, marketing, customer service, realty, etc. And all of this comes to US employers at major savings. MyOutDesk handles all of the insurance, PTO, benefits, etc so that our clients only pay a monthly fee per VA.
It’s starting to seem like only a matter of time before bigger and bigger companies like Amazon, Google, Microsoft, and Apple start increasing their outsourced employee numbers. It’s literally a win/win for everyone! Companies can save money hiring VA’s to handle the busy work that can all be done from anywhere in the world, freeing up space and budget for local employees who either need to be more hands and present or require particularly special skillsets. The big names are doing it, and you might be the next big name of your industry. So what are you waiting for? If you have any obstacle in the path to growing your business, you owe it to yourself to reach out. There has never been a better time than now to at least explore the possibilities. Click below to schedule a free one-on-one consultation with one of our experts. We’ll hear you out first, and then discuss how we can help.
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The quality of your real estate leads is very important. However, spending a lot of money on lead sources does not guarantee a high conversion rate. A small percentage of leads will convert right away, the rest of the leads typically have a lag time to conversion. Therefore, conversion rates increase the more we connect with these leads and build relationships. This takes time and effort.
Do you need help with using Zillow? Here’s how virtual assistants are changing the real estate business by helping out realtors.
The real estate market is an ever-expanding industry that you should take advantage of. Getting into it is difficult, but with the right people and tools, you can make it big. With a virtual assistant helping you out with tools like Zillow, getting in shouldn’t be a problem.
A virtual assistant makes it easier for you to understand the market through provided data. If you need an assistant for a Zillow tutorial, then you’ve come to the right place. Read our list of five ways to learn how to use Zillow with a virtual assistant.
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Zillow is a great way to generate leads on real estate houses you want to sell. With over 7 billion visits in the past year, your chances of getting a listing seen are bound to increase. The more listings you put, the higher the chances of generating more leads!
Setting up leads is easier if you have a virtual assistant helping you out. A virtual assistant can help get housing details for you to list effectively. Furthermore, a virtual assistant takes care of lead generation so you can focus on productive tasks.
To use Zillow with a virtual assistant, the best thing you can do is compare data. Knowing relevant data such as the average housing price keeps you competitive. Use data published on the site to price correctly and get the best returns.
Additionally, by studying the data published on the website, you will gain market insight. An example here is knowing the price ranges for different locations. You can set a virtual assistant to comb Zillow data instead of doing it yourself.
An alternative way to use a virtual assistant with Zillow is to network and expand your business. A virtual assistant can easily do that by setting up your appointments and following up with calls. A clear schedule for networking saves you time and expands your growth and market share.
Going through hundreds of reviews will burn through your time and energy without generating progress. Instead, have a virtual assistant do that for you on Zillow by collecting and following up on client reviews. Use that feedback to make correct decisions for the benefit of your business.
The best way to market your business is to have a marketing team. On Zillow, a virtual assistant is as good. Use one to send emails to potential leads and buyers. A good virtual assistant can even set up promotional material such as marketing videos and house tours.
Real estate is always a bit tricky without the proper tools. If you need to get into the real estate market, Zillow is your best bet, and a VA is your best friend.
Are you looking for a reliable virtual assistant? Contact us today and find a virtual assistant to ease your troubles. Get one now and focus on expanding your business!
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If you frequently use WordPress blogging, you’re probably wondering how a virtual assistant can streamline the process for you. Here’s how!
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Don’t have enough time to handle the intricacies of WordPress blogging?
Blogging is a great way to attract new customers to your site and to keep your existing ones interested, too. However, it’s not as simple as typing away your thoughts and sharing your expertise.
It’s not something you can do on a whim; you need to be consistent in churning out content after content. You can’t, however, spend all your time doing this.
A virtual assistant is a great solution to your blogging problems. Here are five ways a virtual assistant can help you streamline the blogging process:
You can spend time writing the content yourself or delegate the task. Either way, a virtual assistant will help you stay organized and take some of the tedious work from you.
Regular blog publishing can result in a significant increase in page visitors. A virtual assistant (VA) can help you with the following:
This way, you won’t have to worry about having a day where you missed uploading content to your blog. It’s a good way to stay consistent for your readers.
The WordPress platform releases regular updates to keep sites secure. Even themes and plugins must be up to date. Spending time to do these technical aspects can place overhead on your time.
A virtual assistant can help you upgrade these components. They can even delete obsolete plugins that are slowing down your site.
Your VA can perform regular backups for your entire site. In case of unforeseen events, you’ll be able to restore from the latest backup. This will also result in increased uptime for your site.
A virtual assistant can also help with market your blog. They can do so through different means, but social media is often the best. This is because there are at least 3.5 billion people on social media at any given moment.
They’ll help by promoting your blogs to the right people or groups. This way, you can generate more traffic to your blog site.
When they love your content, readers usually leave notes on your post. Reader interaction is essential to help build loyal followers and potential clients.
However, as your content grows, it can become harder to respond to all these comments. Your VA can help you stay connected with your readers by handling this task.
Making your blog content stand out on social media platforms is not enough. You also need to make your posts visible in search engines.
Getting your articles to rank on page one will yield a lot of organic traffic. Specific techniques can optimize your content so that it will rank higher.
Finding a qualified VA that can help you with this ensures the longevity of your blog. They can help by researching keywords for you to implement into your content. You can also have them optimize on-site page elements, increasing your organic search rate.
A highly-qualified virtual assistant can be effective in boosting your online presence. You’ll be able to grow your business faster without burnout. Improve your WordPress blogging with the help of a virtual assistant service today!
Do you want to hire a virtual assistant that can perform all these tasks? Contact us and we’ll help you find the VA that’s perfect for you.
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It’s safe to say that a lot of professionals would love to have a personal assistant. Having someone you personally employ, there to make sure your day-to-day runs as smoothly as possible sounds like a dream. But not everyone knows just how attainable, and truly helpful, having your own personal assistant really is. They often get caught up in a couple of reasons why they think they shouldn’t, or can’t hire an assistant. Well, this here is a short and to the point breakdown of why you should, and how you can, hire your very own virtual personal assistant. The keyword there being “virtual”.
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There are two big reasons why hiring a virtual assistant to be your personal assistant is an absolute no-brainer…
Of course, there are many reasons why a VA(virtual assistant) makes the perfect PA(personal assistant). In fact, we’ve covered that in previous articles that went more in-depth. But to boil it all down to the most important and undeniable facts, you’d end up with the cost and the reliability. Over the years, our customers have reported up to 70% in savings by hiring a VA compared to if they had hired a traditional, local employee. This is because a majority of the financial responsibilities associated with hiring an employee fall on us, being as our VA’s are still technically our employees. You just pay a flat rate monthly, per assistant. We handle PTO, insurance, benefits, etc.
Then there is the reliability factor. We only hire true professionals, who bring their own experience and skills. We test their knowledge and then categorize them based on industry/skillset. Meaning we always have the right person for the right job. Someone who will join your team with the necessary tools to understand what you need and hit the ground running. That’s not to say you don’t have to train them though, of course. As with any new hire, you’ll need to give them a rundown of what you do and what you expect them to do. So you can expect some time at the start spent getting them up to speed and established in your new processes. But the offset here is you didn’t have to waste time posting, searching, interviewing, and evaluating candidates. You just came to us, and we gave you what you needed.
“When you onboard a virtual assistant to be your personal assistant, obviously you’re going to train them on their duties right away. But I suggest you run them through the same training again, 6 months later. By then they’ll have a better understanding of not just how to do it all, but why they’re doing it. What they’re doing effects, what it means and to who. This will serve to strengthen their performance, increase productivity, and you’ll notice the improvement. Do it again after a year and see the difference.”
So you may be wondering how a personal assistant can be so valuable, then they’re remote. It’s quite simple, being as the professional world is becoming increasingly remote these days. More and more offices are embracing remote or at least hybrid work models, as systems and technologies evolve to support that culture. On top of that, most of the things you really need a truly professional personal assistant for can be done online anyways. Digital applications like Google Suite, and OneNote are the most popular around our offices. Not only are they free, but they can be catered to fit just about any organizational need. Here are just a couple tips from Daniel on how to get super organized and efficient with both Gmail and OneNote…
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“My personal process is I have my virtual assistant keeping track of all activity in my inbox. They record where every email comes from; is it a client with a concern, a potential business relation, or something high level that I need to personally respond to. They will start writing the reply for me, after categorizing and assessing what’s most appropriate. Then they keep it saved under my Drafts. When I log in the first thing I do is go to the Drafts, and go down the list. Review everything my assistant prepared for me, make edits as needed, and send off. This saves me so much time.”
“Context has to be given when you have a personal assistant. The better understanding they have of what’s going on, and where it falls in your ongoing hierarchy, the better they can work for you. I love OneNote because of how organized it makes all of this for us. I have five categories that fit all of my needs. “
I hope this little advice piece is enough to help you consider utilizing a virtual assistant as your personal assistant. Because it’s not about what you have to do, it’s about what you won’t have to do anymore. Hiring a remote working personal assistant is fast becoming the norm, and we’d hate to see any serious professional get left behind. Save money and save time, when you hire a virtual assistant like ours. If you have more questions, or just want to hear even more details about how this can work for you… follow the link below. We’ll do a FREE one-on-one consultation with you, and see how we can get you started.
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Working with a professionally vetted virtual assistant from MyOutDesk is one of the easiest things a growing business can try. But did you know that the Microsoft Team app can make working with a remote virtual assistant even easier? Learn 5 tips for getting the most out of MS Teams and your VA!
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Microsoft Teams has been around for several years but the rise in remote work due to the COVID pandemic drove major growth. The number of active users increased by 50 percent from April 2020 to October 2020.
Because of Teams’ popularity, Microsoft is constantly adding new features, making the Microsoft Team app a perfect solution for working with a virtual assistant.
Let’s look at 5 tips for getting the most out of Teams.
If you’re not already using all of the apps available in Microsoft’s Office 365 suite, consider switching from whatever platform you’re currently on.
Teams works better with Microsoft’s own applications than any other office suite, giving you a much stronger integration between your documents and communication.
While Teams integrates tightly with Office 365, that doesn’t mean you can only use it with Microsoft applications.
Microsoft provides a large selection of apps for MS Teams that integrate with other services. You can connect Teams to tools like Trello for project management or Twitter for customer service, for example.
While Teams can work like a chat tool or email, it’s best not to treat it as a “social” tool. Set expectations for your virtual assistants upfront and treat virtual meetings through Teams the same way you would treat in-person meetings.
Expect people to be on time, to be on camera, to present themselves professionally, and anything else you would expect of an employee working in your office.
Learning how to use the Microsoft Team app effectively gives you all kinds of options for working with your VA. It offers a lot of powerful features, not all of which are obvious.
For example, you can use the screen sharing feature in Teams to show your virtual assistant what you want them to do. And if you use the meeting recording feature to create a recording of that session, they’ll have a training video they can refer back to while they’re getting up to speed with your processes.
The Planner feature in MS Teams is a perfect way to break down a project when you’re working with virtual assistant services. You can set up “buckets” which are essentially projects, each with a list of tasks to be completed.
You can assign those tasks to different people, including your virtual assistant, and get notifications as they complete their assigned tasks. You can also chart the project’s progress with the built-in reporting features in Planner.
The Microsoft Team app will help you communicate with your virtual assistant as well as plan and track the progress of any projects they’re working on. This gives you a better picture of your business and helps your VA have a clear idea of your expectations.
If you’re looking for a virtual assistant to help grow your business, MyOutDesk can help. We offer a range of virtual assistant services for businesses of all sizes.
Get in touch with us today to schedule a 1-on-1 consultation.
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One of the most common questions regarding virtual assistants is about their schedule. Specifically for those virtual assistants who live on another continent, and thus in a completely different timezone. How do you make that work? In the case of MyOutDesk virtual assistants, it’s actually quite simple and easy. As the company employing our virtual assistants, we have procedures in place to designate and assure their availability for clients in any timezone. We also track their activity during scheduled work hours, to ensure transparency for both us and whichever client of ours is utilizing them. Not to mention we just pick the right people for this kind of job. People who recognize the opportunity, appreciate the luxury of working from home and are passionate about having a stable career. There’s a degree of real commitment present in their ability to shape their daily life around this job. Let’s talk about a day in the life of the average virtual assistant at MyOutDesk. Maybe it’ll paint a reassuring picture for anyone on the fence about how this dynamic truly works!
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Being as our VA’s(virtual assistants) are in the Philippines, a lot of them work night shifts. Not all of them though; some are assistants for companies that don’t require interaction during the day, US time. So the VA is free to complete their assignments and submit logs of work done during their own day time, while their boss in the US sleeps. But of course, some companies prefer having their VA available during the day, stateside. This is when a willing VA is assigned to work opposite hours; sleeping during most of their day, and working during what is their night time. We asked one of our VA’s about their daily routine, to get a more detailed idea of their work/life balance. Let’s check it out…
9 am – Around this time the VA has finished their night shift. They’ve clocked out and prepared “breakfast”, then relax with a book or watch something before going to sleep.
3 pm – Around 6 hours later the VA wakes up in the afternoon. They spend a few hours hanging out with family/friends, run some errands, do chores, etc.
7 pm – At this point in the evening they often take a short nap, to recharge their batteries before beginning their night shift.
It may be strange to read, from our viewpoint in the states. We’re so used to waking up when the sun rises and being up all day until after the sunset. Our work/life schedule tends to coincide with the day/night cycle. But plenty of people here locally work night shifts too! Lots of businesses are 24/7, and thus require someone to work that late-night shift. The same goes overseas for these VA’s, looking for steady, reliable work. Part of our hiring process is evaluating not just the experience and skill set that someone brings to the job, but their personality. We only accept folks who are clearly hard workers, passionate about their careers, and excited to be a part of the opportunity.
These folks make themselves available to the company they serve, at whatever schedule is agreed upon at hiring. So if you want an assistant to work the same hours as you, so they’re available throughout the day; we have plenty of VA’s working all night for exactly that. Even if you don’t need to interact with them throughout the day, and maybe just need some tasks handled after hours, we have VA’s for that too. They can get the work done for you, while you sleep and it’s their day, so you wake up to a job well done. That’s the name of the game when you go with a MyOutDesk virtual assistant; flexibility, reliability, and results. So if you’re at all curious how a VA might help your growing company, don’t hesitate to follow the link below. You can request a free one-on-one consultation with us, to evaluate your needs and discuss some options. Day or night, we have a professional for your needs.
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An experienced virtual assistant can improve productivity and reduce complications through process documentation. Learn how it’s done in this guide!
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Hiring a virtual assistant may seem daunting if you’re considering the “training” period. It’s true that your assistant can’t work effectively if they’re not familiar with your expectations, the software you use, and the everyday workflow.
However, there’s a method to increase productivity and ease the training period by paying attention to your work processes.
With this in mind, read on to learn all about process documentation for a seamless work environment!
One of the hardest aspects of beginning documenting processes is compiling all the tasks that you expect your virtual assistant to handle. This is because you want to choose the tasks that you expect your assistant to handle on a daily basis and eliminate the unnecessary tasks.
Your next step is to document, step-by-step, the procedure to execute each task. It’s important to be as clear and thorough as possible. This will enable your virtual assistant to confidently refer to you for assistance when they’re just getting started, boosting business productivity as a result.
You can document these procedures in a simple Word doc or use one of many process documentation tools in order to speed up your workflow. Here are a few commonly used tools:
We recommend opting for a tool that you’re already familiar with–this can greatly speed up your business documentation. Remember that you can use screenshots and video capture to make your processes even easier to understand.
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Your work isn’t complete after writing down all your procedures. Next, it’s important to test all the procedures you’ve documented to ensure that each step is covered. For instance, if you want your virtual assistant to document all the calls created in your CRM software, you’ll want to include how to use that software after the call has taken place.
You’ll also want to include when you expect a task to be done. Updating your CRM platform every time a phone call or email is placed may be important if your assistant will be interacting with multiple clients a day.
Documenting these work processes is helpful even before you even hire a virtual assistant. This is because you’ll be aware of exactly the kinds of skills needed in order to confidently complete your processes each day. You’ll also be in a better position to communicate your expectations and find the right virtual assistant for you.
As you delegate tasks, remember that it’s important to still stay open to feedback. Update your documents over time so that your assistants are being trained with the best practices.
It’s possible to increase productivity and reduce friction when it comes to onboarding a new virtual assistant with detailed process documentation. Take your time to consider the tasks you’d like your assistant to handle each day, with special attention placed on repetitive tasks.
Once you write them all out, your assistant will know exactly what you expect of them. They can also refer back to the document as they get accustomed to their new role with your business.
Ready to save time and money with the aid of a virtual assistant? Schedule a free one-on-one consultation today.
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More often than not, unfortunately, people running a growing business don’t realize they need something until they needed it yesterday. Like assistance; you realize something isn’t working the way it should and hasn’t been long enough to eventually get your attention. That’s when you know you need that assistance, immediately. However, finding help is another task in itself. And tasks equal time. So how about you have fewer tasks to worry about and more time on your hands? It’s possible with virtual assistants.
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Did you know that the average length of the hiring process here in the US is 23 days? That’s almost a month of your professional time, spent trying to find someone to help you have more time. Silly. The average length of time to go from requesting a MyOutDesk VA(virtual assistant) to having one at your disposal, ready to work; is 14 days or less. That’s essentially 1 to 2 weeks, or, almost half the time as the other way. Correct me if I’m wrong, but you aren’t in the business of wasting your own time. You’re in the business of growing your business, and we’re in the business of helping you do exactly that. So now let’s go over why letting MyOutDesk find the perfect match for you is the most efficient and effective way to get help.
As you can see our hiring process is very in-depth, despite the fact that we receive an average of 150 applicants per day. We’re also not just evaluating them based on their hard skills and experience but on other factors that have a meaningful effect on their eventual job placement. Like their personality, character, and perceived commitment and passions. We want to ensure that everyone we hire into our assistant pool is not just a skilled professional with relevant experience, but a good person who’s eager to work and excited to be a part of something. People with the drive to be rockstars at their job, commitment to their responsibilities, and a positive, outgoing attitude that will mesh well with any office environment. We’re not just throwing assistants into any role at any business, simply because they can manage a spreadsheet or answer a phone. We’re placing hard-working, wonderful people with other hard-working, wonderful people. Because each and every assistant we assign to a company is a direct reflection of us.
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As you can see, MyOutDesk takes the brunt of the hiring process so that you don’t have to. We take care of all the evaluating, testing, and verifying so that when you come to us for help, you know exactly what you’re getting, and fast. Not to mention, a lot of our assistants are graduates of a 4-year university, on top of years of relevant industry experience. These aren’t rookies coming in blind. On top of all that there is, of course, the matter of insurance, benefits, PTO, etc. We take care of all of that too. No need to worry about the cost of providing your virtual assistant with things like healthcare and time-off. That is all handled by us and through us. You just pay the agreed-upon flat rate for their services, ultimately saving you up to 70% of the cost if you had hired on your own. Not to toot our own horn or anything, but that’s a pretty sweet deal.
In short; if your growing business needs help, then the quickest, most efficient way to get exactly the kind of help you need is via MyOutDesk virtual assistants. We handle all the parts of hiring(and supporting) professional talent so that you can focus on the other part; utilizing them to your benefit. So if you’re thinking that your growing business could use some extra hands and eyes, save yourself some time and money by reaching out to us. Be it administrative tasks, front-desk services, billing, marketing, customer support, you name it; we have proven professionals ready to dive in. You can count on them because we count on them. Follow the link below for a free one-on-one consultation, so we can discuss your needs and how we might be able to help.
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If you’re a small business owner just starting, you may not have the resources to hire a full-time assistant. In this case, you may end up doing tasks that take you away from growing your presence in the marketplace.
A great solution is a virtual assistant service. It’s growing as technology makes it easier to work remotely.
This article will cover the top reasons why hiring a virtual assistant (VA) is the best option for your business. Keep reading to learn the benefits of virtual assistants.
[Considering a Virtual Assistant?]
Virtual assistant services come in different forms. You can hire a company that outsources VA services, a talent agency that provides virtual assistants. Or you can hire an independent assistant.
The skills offered by VAs are wide-ranging. The skillsets can be as simple as someone who perform basic clerical duties and answers calls. You can also find VAs who can perform accounting duties, marketing, and social media management.
To find a virtual assistant, enter “virtual assistant near me” in your Google search. If you do not find a local agency, it’s okay.
The VA doesn’t have to be in your area, city, or state. With the internet, the person you hire can reside anywhere.
Regardless of what your individual needs are, the cost to hire a remote assistant will most likely cost less than a full-time employee. Because their skill levels are diverse, you can cover multiple requirements with a single assistant.
In addition, there are no benefits to pay. Plus, VAs are independent contractors, so you don’t have to worry about payroll taxes. If you go with a virtual assistant service, you pay the agency a fee, and they take care of the rest.
The best virtual assistant services can help you grow your business. There’s no longer a need to bypass the essential functions of running a business. These one-stop shops have everything you need.
Services include:
With the money you’ll save, you can invest in ways to grow your business and remain competitive.
The flexibility offered with hiring a virtual assistant is immeasurable. One of the important factors to consider is the ability to extend your business accessibility to clients.
Customer service features often come with either business hours that go late into the evening or 24-hours. You’ll also have someone to answer calls, allowing you to focus on more pressing issues.
Plus, you can finally take a much-needed vacation without closing your business.
A virtual assistant service is beneficial to many businesses. Determine the specific needs of your company and measure them against the services offered by a virtual assistant.
When you’re ready to take the first step in increasing the efficiency of your business operations, we’re here to help. Schedule a free “double your business strategy” call today.
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How would you like some high-quality, name-brand marketing, for free? If you’re not utilizing Google My Business(GMB) then you’re essentially answering “No, thanks” to that question. And why would you ever turn down free marketing!? You wouldn’t! Because GMB is an incredibly valuable and easy-to-use, free service. With a business page on Google, you can control and display important information, interact with the community and manage your reputation, curate photos, and videos, and gather helpful insight on your customer base. You just need some pointers on how to get started. So that’s exactly what I’m going to discuss here. It’s easy, it’s quick, and it’s effective. Especially when you have a headstart thanks to an informative writeup like this one! And an even bigger bonus is when you let a skilled virtual assistant take over all of this for you! But we’ll talk about that part later; for now, let’s discuss why you should be using Google My Business…
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According to Net Marketshare, approximately 80% of all searches happen on Google. To put things into perspective, there are 3.5 billion searches per day. With stats like that, you can’t afford NOT to utilize a Google My Business page!
First things first; Google My Business is where you’ll get started. You’ll be asked to enter basic, essential information about your business. Such as the name, phone number, address, website, etc. Once that’s done, you’ll be asked to verify your account by submitting a code that Google sends to your business via postcard. It shouldn’t take long, and once you get that postcard you should immediately follow the instructions to enter it on Google. Because once this final authentication step is done, your account is verified and you’ll have access to all of the GMB features we’re about to go over.
Okay so you’re verified and your My Business account on Google is ready for use! Here are a few tips to keep in mind when it comes to entering and managing your business information from the beginning and going forward…
So your business is live on Google! All of your information is entered and accurate and you’ve got some pretty photos to catch their eyes. From here the car is driving down the information highway, but it’s up to you to steer, watch the gauges and manage accordingly. So now I’m going to go over what you should be proactive about going forward. Because if you leave your business page in the dust and expect it to do everything for you, you’re shooting yourself in the foot. It mostly will be fine, but you don’t want “fine”. You want great. So you should be checking in, updating information, sharing content, and engaging with your community. These things help keep your business a step above the rest. So let’s go over what that looks like.
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Google allows business pages to create and share content via Posts. It’s just like posting something on Facebook, except a GMB post expires and deletes itself after 7 days by default(you can schedule it to expire sooner). Use these Posts to share content with potential and existing customers, like company news, product announcements, and upcoming events. It’s a simple and quick way to show the community that you’re an active business they can’t help but notice. You’ll also want to curate a healthy gallery of photos and videos about your business. You can upload professional photos of your product and location, as well as video clips from promotional events or a little commercial. User-uploaded photos can be highlighted and organized as well, making it easy to show off the very best of your business in the most organic way possible.
Community reviews are a fantastic way of engaging with your customers. A study showed that 90% of people read reviews before purchasing. You should be responding to every review you can, and I don’t just mean one or the other. If it’s a glowing review; reply with a thank you and appreciation. If it’s kind of a neutral review, reply and ask what it would take to improve that score for next time. Lastly, if it’s a bad review; reply with sincere apologies and try to fix it. Don’t get salty about negative reviews; use the opportunity to make it right. And if you’re not getting enough reviews, don’t be afraid to ask for them! Google encourages that actually. Here’s how…
A study found that 90% of business leads would rather receive a text message than a phone call. Luckily, GMB has a messaging feature that you can easily enable, and of course, it’s free. Simply go to your Business dashboard and click “turn on messaging” to start. You’ll be asked to enter a phone number, but don’t worry, this number isn’t shared anywhere with the public. It’s only as a means of routing messages for you. To really keep things organized and simple, set up a Google phone number associated with your business email and use that for the messaging. Then you can keep up with customer questions, and use it to reach out to leads. Maintaining a form of direct communication can increase customer engagement, and ultimately help close the deal.
I saved the best for last; analytics. Not the sexiest stuff to talk about, but it is incredibly important when running a business that has any kind of online presence. Luckily GMB has built-in analytic reporting features, called Insights. So, familiarize yourself with the Insights section of your dashboard, and use that information wisely. You can track the entire customer path and use that knowledge to better understand your strengths and weaknesses. Like, how they found your business(direct VS discovery), where they found you(search VS maps), and even what area they live in. Because demographics are important! You can also track what actions customers are taking on your business page; clicking your phone number, viewing your photos, or just reading reviews. To clarify a previous point; a direct search means the customer already knows your business and looked for you specifically. A discovery search means they were looking for the service/product you offer in general terms and came upon your business. Keep this in mind when going over the analytics.
You should be using Google My Business and using it appropriately. The above guide should be all you need to get going and keep going. It’s literally free marketing that you have complete control over. It will help with your SEO(search engine optimization), provides data about your customers and potential customers, and gives you multiple means of engaging with the community. There arent many means of advertising a business in ways that genuinely help you earn money, while not spending any money at all. And if you really want to make this an incredibly valuable experience for you and your business, you can take it one step further and hire a virtual assistant to handle all of this for you! Yes, we have experienced professionals who can log in and manage everything I talked about above while you focus on the big league stuff yourself. Follow the link below to request a one-on-one consultation! We’ll talk about how the freedom of a Google My Business page coupled with a virtual assistant can be lightning in a bottle for just about any business.
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If you’re a busy entrepreneur, then you know that sometimes there are not enough hours in a day. How does one perpetually juggle all the ins and outs of a business, let alone a personal life?
Enter the Virtual Receptionist.
A Virtual Receptionist or Virtual Assistant can help you grow your business. We’re talking about making more money, having more time for yourself, and cutting overhead costs.
Read on, and we’ll tell you how to find the best virtual receptionist for your business.
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First off, how do you know when you need a Virtual Receptionist?
Ask yourself the following questions:
1. Do you regularly work long hours?
2. Is there a lag in your response time costing you customers/clients?
3. Are low-level tasks eating up your time?
4. Do you dislike your work?
Did you answer yes to any of those questions? If so, you might benefit from some administrative help.
But what kind of help do you need?
Should you bring someone on board in person? Or, can you recruit professional services remotely?
Both options are viable. But, as the Covid-19 crisis showed us, remote work is here to stay. And the benefits are vast.
Virtual receptionist services can reduce your operational costs by up to 78%.
Further, a Stanford study found that virtual assistants increased productivity by 13%.
Yes, we are saying that virtual receptionists save you money and increase productivity. Once you make the move you’ll wonder how you ever managed without one.
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You have some options when it comes to the type of services offered virtually. The following is a general overview of some of them.
This type of service uses a computerized call system. Options for callers are limited to pre-recorded options.
Options include checking balances, making payments, or answering simple questions like operating hours. All without speaking to anyone.
These services can have a human operator. But, they can also just use prerecorded messages.
If they have live operators, messages are usually written like in live chat offerings.
Some virtual receptionists can answer and transfer calls.
Transfers could go to a different internal extension, a landline, or a mobile phone. You can choose to have live operators or automated options on those lines.
Just like it sounds, this gives you an actual person on the line.
Some virtual receptionist companies will guarantee the same representatives each time. Others opt to use a rotating list of operators to handle incoming calls
These can include scripted call centers and specialized centers. Great if you operate in a specific niche and need someone with industry insights.
Today, there are many companies and skilled contractors who offer virtual receptionist services.
These people are often highly skilled, working full-time on their terms. In short, they have skills and are satisfied with their work.
We recommend first getting clear on what tasks you need help with. Armed with that personalized needs list, you can figure out who offers what you need. And where you can get it for the price point you want.
There is money to be made and time to be saved! Hiring the best virtual receptionist is your ticket there.
Why wait another minute trudging through work that isn’t bringing you joy? Reach out today, and learn what creative solutions MyOutDesk can offer you.
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The Philippines is one of the top destinations major corporations outsource their business needs. Doing so allows businesses to keep overhead down on expenses such as office space, equipment, internet connection, taxes, and even benefits.
Even though this provides significant cost savings to business owners , it also greatly benefits a Philippines-based Virtual Assistant as well. They get to work from home, be closer to family, and removing 2-4 hours of a daily commute. All while taking in a great wage.
While several other countries are well-known for offering virtual services, such as Malaysia, South Africa, and India, it’s the Philippines making headway in the outsourcing world. Here is our 2021 “State of Virtual Assistants” Report. In that report, we discuss the top types of virtual assistants and how they affect businesses.
[Considering a Virtual Assistant?]
Filipino people are globally known to be loyal and hard-working. The deeply rooted spirit of being family-oriented is a great benefit as an employer. Filipino Virtual Assistants will work hard for their families’ well-being and thusly, their employer. Since the Philippines was occupied by Spain for several hundred years and was liberated by America in the early 1900s. Filipino people are open to different cultures. They are primarily influenced by western media and culture, thus making it easy for them to understand your culture.
The Philippines boasts a 95% literacy rate wherein the medium of instruction is mainly in English. Many companies outsource jobs to the Philippines because the accents of Filipinos are primarily neutral. This means they can easily be understood by western customers. Furthermore, the Philippines is currently ranked #27 out of 100 countries globally on the English Proficiency Index and is ranked #2 in Asia as of 2021.
According to the Philippine National Statistics Office, there are 42.5 million Filipinos in the labor force whose median age is 23 years old. The Labor force Participation Rate is at 60.6%. The Philippines has also been recorded to have a High English Proficiency rating of 60.59.
They are #3 in Asia and #15 out of the top 80 countries. English is the medium of instruction in school and the official language of businesses.
When hiring a Virtual Assistant, that can qualify as a deduction from the taxable income of 50% of labor expenses and consigned equipment. All legal risks are transferred to the outsourcing provider. As mentioned earlier, this provides significant cost savings as well. A Virtual Assistant will be working from their home, so no need to provide office space, they will have their own equipment and internet connection. If you sign-up with a company like MyOutDesk, we handle all benefits and HR concerns for you!
Hiring a virtual assistant empowers businesses to delegate nearly all non-revenue productive tasks. This allows a business or team leader to focus on the most important work ON your business instead of in it. Remember, if you don’t have an assistant, you are the assistant.
Outsource your Virtual Assistant Services today! Schedule your business strategy call today and find out how a MyOutDesk Virtual Assistant from the Philippines can help grow your business!
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Proving in-home healthcare is one of the most selfless, valuable, and admirable jobs a person can do. By stepping into a career like that, you’re giving up your time to take care of another human being who truly needs it. That said, as the person giving that care, you need some care yourself! Providing in-home healthcare is a very busy, demanding job. The people devoting themselves to this role can’t do it on their own, at least not as successfully as they could be if they just had a little support. That’s where a virtual assistant(VA) can step in and be the perfect remote support for a person who can’t be remote themselves. The caretaker’s job requires in-person duties, but a VA can be anywhere in the world, helping with everything else. Let’s briefly go over exactly what that “everything else” can be when you employ a MyOutDesk virtual assistant.
[Considering a Virtual Assistant?]
If even just one of those speedbumps is slowing your service down, then a VA is worth looking into. By going with MyOutDesk for an assistant, you have access to a pool of verified, talent-matched professionals with experience and dedication. Our VA’s are a reflection of us, so we make sure everyone we hire for placement is up to a certain standard of professionalism. This saves our customers from having to do the interviewing and evaluating themselves. Let us pick the perfect match for your specific needs, whatever they may be.
[Considering a Virtual Assistant?]
As you can see, your bases are covered with a MyOutDesk virtual assistant. Just about anything that isn’t part of your in-house duties can be handled by a VA remotely. Free yourself up to focus on providing excellent service directly to your customers, while a VA handles the busy work behind the scenes. While you’re in-home, taking care of a valued customer, the VA is responding to messages, following up on leads, scheduling appointments, posting to your social, etc. You’re the business, they just help run it for you. If you’re at all curious about getting some help growing your business, follow the link below to schedule a FREE one-on-one consultation. We’ll discuss your potential problems and determine if one of our VA’s can hep solve them.
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Hiring a virtual assistant is a big decision for your business. It’s different than hiring someone who will become an in-house employee. With the growth in virtual assistant services, the person you hire can be located in a different city or state.
To hire a virtual assistant, you can find someone on your own or go with an agency that will connect you with the right person.
If you’re considering virtual help and don’t know where to start, we’ve you covered. Keep reading for a quick guide on how to hire the right virtual assistant for your business.
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Do you need a remote virtual assistant? This is a question you must ask yourself when considering this route. Virtual assistants have diverse skill sets that are beneficial to any industry.
In assessing your needs, you’ll have to weigh the pros and cons of having an assistant in-house and being able to work with someone remotely.
Are there tasks that an assistant performs, such as making in-person contact with customers, city officials, or running errands? These duties may now become your responsibility, or you’ll need someone to handle them.
Understand what is more beneficial and cost-effective to the business reaching its goals in the long run.
Create a list of requirements for the virtual assistant role. Do you need someone for specific tasks? Is there customer relationship management software that your business uses that the assistant will need to learn?
Start making a list and add things that you may not do today but would like to add. Consider tasks like social media management, accounting software, and after-hours call support.
When looking for virtual services, do your research. There’s a lot of people offering virtual assistant for hire services. This does not mean they’re qualified or can meet your needs.
It’s best to seek a reputable firm to ensure the person you hire has been vetted and has the qualifications you need. If you choose an independent virtual assistant, request a resume and at least
three professional references.
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The last step before making a final decision is to conduct interviews. You want to make sure the person you choose is compatible. Create a list of essential questions to ask.
If you’re hiring someone local, schedule a local interview. For a virtual assistant out of the area, schedule a Zoom call. Video conferencing is better than over-the-phone interviews.
If you hire a virtual assistant using this guide, you’re on your way to building a stronger team. Remember, the assistant you hire is an essential team member. Don’t assume that the person can’t complete specific tasks because this is a remote worker.
If you’re looking for vetted virtual receptionists today, check us out! We’re happy to help. You can also click the button below for a FREE one-on-one consultation with us. We’ll listen to you first, and understand your problems or concerns, then see what we can do to help.
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What if you could reach your target audience before they even got out of bed? Start their day with your product or service already on their mind, without even lifting a finger! You can, and it’s as easy as a text message. According to a survey conducted by ReportLinker, about half of Americans(46%) say they check their phone as soon as they wake up. That statistic comes from 2017, so you can imagine it’s only gone up since then. More than half of Americans check their phone an average of 160 times a day. America is attached to their phone, so use that to get them attached to your product.
Now you’re probably wondering, “But how? Who has the time to text all day!? Luckily we have the answer to that; virtual assistants. Text messaging(SMS) marketing is an often underrated and underutilized practice with a ton of proven potential. On top of that, the utilization of virtual assistants is growing in its acceptance by the professional world due to the increasing demand for remote work. I guess you could say SMS marketing is the recipe for massive gains, and virtual assistants are the secret ingredient that makes it a 5-star dish. But enough analogies; let’s go over exactly how and why SMS marketing with a virtual assistant will change the way you do business.
[Considering a Virtual Assistant?]
You’re probably already familiar with email marketing; drip campaigns, follow-ups, promotions, etc. You may not be familiar with this statistic though; the open rate for email is about 20%, whereas the open rate for text messages is 98%. That’s a huge difference! Why send a prospective customer an email that gets lost in spam, or buried at the bottom of their inbox? A text message goes right to the top of their communications, and it likely gets a push notification on their screen. They can’t miss it! Furthermore, 75% of surveyed Americans said they’d be happy to receive an offer via SMS. That’s practically an invitation to market to them! That actually leads me to one important point; you can’t cold message them. An SMS marketing campaign needs to be directed at people who’ve already expressed interest in some way, or straight up opted in to receive your messages. So keep it legit, or you risk not just pissing off the customer, but the law too.
Here’s an example of persistent and informative SMS marketing…
The big gap in open rates doesn’t mean you should abandon email marketing altogether. In fact, SMS and emails can work together sometimes. For example, sending a follow-up text asking someone if they got your previous email can increase the open rate by as much as 30%. The inverse can work as well; sending an email that lets people opt into more direct and beneficial SMS service. This is a great way to generate leads, with a growing list of potential customers or existing customers who are hungry for information, updates, offers, etc. Another benefit to the SMS is the immediate delivery, compared to the “who knows when” delivery of an email. Send that update text, “Hey, did you get my email?”, and watch them feel more personally connected to you and thus more likely to go check for that email. As you can see it’s not a one or the other situation, it’s more of a cohesive family of marketing tools.
[Considering a Virtual Assistant?]
Notice how I mentioned it feeling more “personally connected”. Because an SMS is always more personal and direct feeling than a long email they know was sent to a faceless list. With an SMS, you’re restricted to the 160 character limit typically, so your messaging needs to be more direct and inclusive. No fluff, no overpowering graphics, and banners, etc. Your message to them should feel like a friend reaching out to ask them a quick question, or give them a quick update about something important. You should use more words like “you” and “I” when writing your little message, so it feels like you thought of them randomly and cared enough to message them, specifically. Even if you didn’t…
To get the most out of this marketing tactic, you shouldn’t be the one sending those messages. This doesn’t mean they are any less personal or sincere, it just means you’re a busy person with a business to run, so you delegate this to someone else. This is where the virtual assistant comes in! While you’re handling more high-level, valuable business needs, your VA(virtual assistant) is going down a list. Sending customized text messages to different groups of people, following up on leads, responding to their replies, answering questions, sharing links, and setting up appointments. They’re keeping people updated, educated, and connected… to you. And yes there are applications you can sync with your SMS campaigns to track how effective your texts are, just like with emails. Utilizing a virtual assistant to be the conduit for all of your SMS marketing needs is such a perfect fit, it almost feels too good to be true(don’t worry, it’s not!).
As you can see, SMS marketing is a simple marketing tactic that anyone can do. And if they have an assistant who can manage that tactic on their own, then they’re really primed for success. Because there are two hard facts here; 1. SMS marketing is powerful and worth the effort, and 2. Someone else should be doing it for you while you do what you do best. MyOutDesk is proud to offer virtual assistants with marketing talents and technology skills perfect for this role. So if you’re at all interested in upping your marketing game, securing more leads, and closing more deals, you’re in the right place. Reach out via the link and schedule a one-on-one consultation, where we’ll assess how one of our virtual assistants can do exactly that for you.
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They say you can never get too much of a good thing. When it comes to hiring virtual assistants, David Perry might be inclined to agree with that statement. For over three years David has been the Director of Finance at ‘A Better Contractor, LLC’, the premier hospitality industry contractor in the nation. Over the past year, however, they’ve been making efforts to diversify their clientele so as to continue growing in the contractor business. Despite the global pandemic they’ve continued to experience growth, supporting the likes of the hotel industry as they too grow and evolve to support the changing times. But that’s not to say the journey of success is without its obstacles. Luckily virtual assistants are really good at breaking down obstacles…
[Considering a Virtual Assistant?]
David and his team had existed processes in place that utilized local admin assistants. However, they were beginning to notice a lot of QA(quality assurance) discrepancies. Eventually, they were faced with the tough decision to take over administrative duties themselves. To ensure the administrative tasks were done correctly they had to divide the work among their own management team. This stretched the management team thin, as they had to juggle a wide variety of duties. Someone on their team suggested looking into employing a virtual assistant, from a company like MyOutDesk. Because this would be a big change from what they were used to, David admitted to some initial hesitation. After some deliberation, the decision was made to try out one VA(virtual assistant) and see how it fit their administrative needs.
“We gave it a shot, and not long after doing so we were like ‘well crap, that was easy!’
The initial uncertainty about hiring someone entirely remote to take over their admin assistant role was due to how valuable they hold that position. David and his team believe in equal reciprocation with anyone they hire; be they in-person or virtual. They like to bring a positive change not just to their business, but to the life of whoever they hire. David believes that any member of the team should be happy to be there because they genuinely feel like they fit in. After all, a happy worker is a hard worker. Luckily, that first VA we provided fit right in and hit the ground running. They were able to take over those administrative duties themself and alleviate some of the pressure from management.
“Our VA’s have migrated to bill payments, a lot. Time value of money is important in all aspects, and our VA’s have contributed to that level of accuracy. It’s just a beautiful thing.”
David and his company were so pleased with their first foray into the virtual assistant game that they eventually hired the 2nd one only months later. They now have two VA’s juggling administrative duties without any issues. Allowing management to have peace of mind while they focus on their customers. And they plan on hiring more, as needed! That’s the magic of hiring assistants from a company like MyOutDesk; because we evaluate their experience and skillset so you don’t have to. That way when a company like David’s comes to us for help, we can match them up accordingly. If you’re curious how you can have a similar experience of success, reach out via the link below. We’ll set up a one on one consultation and evaluate your problems, to see if a virtual assistant can solve them.
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