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paperwork assistant

Leader or Assistant – You Can’t Be Both

Not too long ago we shared a particular quote that we found motivating. It was a graphic image with a very blunt quote, shared on our social media channels. We expected that some folks would agree and of course, some would disagree. Everyone’s entitled to have their own opinion, especially when it comes to bold claims like the one quoted. What we didn’t expect was just how passionate(and misleading) some of the responses were! As of writing, that post has 4,000+ reactions, 340+ comments, and 550+ shares. So we felt it only appropriate to not only address some of the responses we saw repeating but explain a bit more about the message behind the quote. 

The Quote

paperwork assistant

Let’s talk about the quote itself, first. What does that even mean? Where did we come up with it and why do we support it? The idea here is that by taking on all of the responsibilities of a particular job, you become multiple employees yourself. Just because a particular task like processing paperwork is part of the business you lead, doesn’t mean you need to be doing it. It’s really no different than if you stopped and went down the hall to clean the employee bathrooms. If you’re a manager and you’re doing that, then you’re also the janitor. Regardless of the extra tasks you take on, the point is that you shouldn’t have to. You have higher-level, dollar-producing tasks that adhere to your expertise. Those tasks can’t play second fiddle to busy work, or your business will never grow to its full potential. 

The Arguments

“Or you are capable of doing your own work. Nothing wrong with that.”

This comment was one of the most popular responses under this post, with 70+ reactions and 20 replies! At first glance, this statement makes sense and sounds agreeable. Unfortunately, it misses the entire point of the post. The quote isn’t referring to whether or not you are capable of doing paperwork, it’s about why you shouldn’t be in the first place. An entrepreneur who is trying to grow their business really shouldn’t be dividing their time among menial tasks. It’s not about being capable, it’s about focusing on the right things and delegating the rest to someone else just as capable. Processing paperwork, data entry, reviewing for signatures, filing, etc are not complex tasks that require a specific skillset. Those are the kind of tasks that just about anyone can learn with a bit of training. Need more proof that time is of the essence when you’re growing a business? Check out this informative piece when you’re done here.

“I’d rather be my assistant and know that it’s done right, and finish the job I started with my clients…”

Here’s another response that got some decent attention, with 15 reactions and a few replies. Luckily, someone replied to this comment and demonstrated their own understanding of the quote when they said; “That’s a lot, I mean a lot of work for a growing business. Imagine if every business owner said they don’t want help…yikes”. This guy gets it! But let’s dive deeper into what the initial response is saying; they don’t trust someone else to get the job done right. That sounds like a personal problem rather than the strategy of someone successfully scaling their business. When you take a bit of time to find the right people and train them well, you solve your own problems. For an organized, efficient team, the paperwork should not be so complex that an experienced assistant can’t learn it and do it for you. Freeing you up to devote more time and effort to the higher-value tasks you deserve to be focusing on. And guess what? It also frees you up to spend more time with those clients they mentioned, since you’re not juggling paperwork when you could be adding value to your customer experience. 

“If we are doing our paperwork, we are smart and know what to do to get things done when we can’t afford a staff.”

This comment references the concern about “getting it done right” again but also mentions the cost. Since we already covered the issue of thinking you’re the only person in the world who can do paperwork, let’s talk about the price point. It’s totally fair to be concerned about the cost of hiring additional hands. For a lot of entrepreneurs, the early goal is to simply increase revenue. And they think they’re cutting into that by adding more employees that need to get paid, but they couldn’t be more wrong. It’s called an investment! The time you waste doing your own paperwork, taking time away from higher-value tasks, and facetime with your customers, will equal slower gains and even loss of income over time. By investing in one or more virtual assistants, you pay a little in the short term but increase productivity and thus the potential for more revenue in the long term. When you outsource to a virtual assistant you save up to 70% off the average cost to hire a local assistant, but you get the same quality of reliable work. So in this scenario, you kind of can’t afford to not hire an assistant. 

“And if you own your own business you’re also the window cleaner, security, janitor, etc. All of that is ok.”

This is a perplexing comment because it continues on, even more, to really take offense to the original quote. This sentiment was echoed a few times, which showed us that message here really was missed by many. When you’re just getting started, sure it makes sense that the owner will be handling a lot of things themselves. That’s just how it goes, no argument there. But as you grow, you will need helping hands. That’s a fact. As far as business owners go, you’re not special. It’s simply not professionally intelligent or business savvy to think it’s ok for the owner or other executives to also have to process stacks of paperwork, let alone clean windows or be security. That’s just silly. Maybe if you have a “mom and pop” book store or pastry shop that might make sense for your model, but for most growing companies it simply doesn’t make sense to not delegate busy work to trusted assistants. You started your business for a reason; you have a vision, and the skills and talent to execute that vision. Not just anyone can do that! Once you’ve hit the ground running you should be focusing on those skills and talents, not doing paperwork. That’s something anyone can do. 

The Ones Who Get It

“In order to purchase time for yourself, even though you can do some things yourself, pay a professional to free up time for other things you want to do.”

Now there’s someone who really gets it! Like we said above, this idea of not doing your own paperwork isn’t about being capable or not. It’s about dividing your time appropriately and efficiently. And in the case of MyOutDesk, doing so cost-effectively as well. By hiring a helping hand for busy work like paperwork, you free yourself up to focus on what made you excited about this job in the first place. We’re sure doing paperwork isn’t why you wanted to be a business owner. So why force yourself to do it? Time is money. By insisting on doing everything yourself, you’re wasting both.

“Doing everything myself makes me an employee of my business, not a business owner. I’m working to free myself of the work an assistant can do.”

Bingo. Business owners often start their businesses because they didn’t want to work for someone else anymore. Some could argue that by doing their own paperwork they’re just working for themselves, which was technically their goal. But just because you are your own boss doesn’t mean you’re a good boss! Imagine if you were an experienced expert in the field of HR, but your boss made you set aside time every day to process a stack of recruiting paperwork. This starts eating at your available facetime with the employees you’re there to serve, for example. Eventually, you’ll resent your boss for not investing in an assistant to help streamline your processes so you can focus on what they hired you for. Well, don’t resent yourself someday for not asking for a little help because you thought it was impressive or admirable to always be grinding. It’s not.

Words of Encouragement

  • “Yep and you’re right, been there done that… whew!”
  • “Right! I needed to get an assistant. She’s great!”
  • “Ooh I felt attacked, that’s great marketing!”
  • “Truth, I agree because I do need assistance. Don’t want to be boss and secretary too.”

We felt like adding a few more positive blurbs from the comments to highlight that it wasn’t all protest! It was a controversial post because the response was fairly divided. While a lot of folks did seem to miss the point a bit, quite a few understood the message and could relate. Perhaps it has to do with their own experience being business owners? We did notice that a lot of the protests came from people who didn’t appear to be business owners, anyways. And the folks who are might be speaking from their experience with much smaller businesses. The kind that doesn’t necessarily have much need for scaling up as an expanding business does. So while the message behind this quote may have been controversial for some, we understand it’s also relative. But for most growing businesses, you’re either a leader or an assistant, not both.

Work Smarter, Not Harder

When you hire a virtual assistant, you’re investing in your own business. Ask yourself: what is truly stopping you from embracing the timeless business practice of hiring an assistant? If it’s the cost, the uncertainty, or some false sense of pride about “doing it yourself” then you’re looking at this all wrong. Any business that has any kind of goal around scaling up, growing, and expanding so as to increase revenue, will certainly find a need for assistance. If your business is small enough or has a narrow enough focus, then this message simply isn’t for you. In fact, power to you for being a hustler in your world! We agree it can feel good to do it all yourself and have that peace of mind and satisfaction at the end of the day. But that life isn’t sustainable for every person or every business model. Most enter the business ownership world because they eventually want their business to work for them, not the other way around.

So, are you still firmly against the idea of an assistant? Or are you undecided now? If so, is it the cost or the fear of reliability? Because at MyOutDesk we got you covered on both. Our virtual assistants grant all of the same benefits as a local assistant, but at a fraction of the cost. They also come with years of experience, natural talent, education, and drive. We verify all of our virtual assistants before adding them to our pool of available professionals. We also provide certain assurances, support, and benefits to smooth the transition for any business new to the concept. You have nothing to lose and everything to gain by exploring your options with a virtual assistant. So use the link below to request a consultation. Our expert will go over everything with you and answer any questions or concerns you may have. Like we said before, time is money. And we’re not in the business of wasting either of yours.

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MyOutDesk can save you up to 70% on employment costs
Claim a free business strategy consultation & ‘Grow Virtual’ Guide

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virtual receptionist

What Is a Virtual Receptionist and How Much Do They Cost?

When your existing or potential customers reach out to your business, who is their usual point of first contact? Say they want to schedule an appointment, inquire about a job opening, or request to speak with someone specific; who’s filtering them accordingly? Any business that wants to be taken seriously needs some form of a receptionist on the frontline. Even if you’re not quite busy enough to really need one, having one can be extremely beneficial. In addition to helping you respond faster and stay more organized, it also helps with the perception of your business. And remember; perception is reality. If you want people to think of your business as successful and serious then you need to look like you are. 

An easy way that a business at any stage can flex that receptionist muscle is by hiring someone remote for the position. Ever heard of a virtual receptionist? They’ve become increasingly popular among companies just getting started, as well as established companies trying to be more efficient and cost-effective. Those just happen to be two things we specialize in at MyOutDesk. 

What’s In This Article…

What is a virtual receptionist?

By definition, a traditional receptionist is an employee taking an office or administrative support position. The work is usually performed in a waiting area such as a lobby or front office desk of an organization or business. Receptionist duties are not limited to welcoming people who walk in the door. However – a receptionist can take over a multitude of duties needed to keep a business running.

virtual assistant

A virtual receptionist is no different from the in-person receptionist you’re used to, other than their location. They can do virtually everything that a traditional receptionist can do but without needing a front desk of yours to sit at. And at a fraction of the cost! Furthermore, it’s important to note they can achieve this with absolutely no downgrade to the quality of work you get. Just because they aren’t a few feet away from you doesn’t mean they are any less capable or reliable. Assuming of course you hire them through the right outsourcing company. Like us for example! Now, you may have a physical office with someone at your front desk already. Having a virtual receptionist is still a great idea because it allows that local professional to focus on in-person needs. Like greeting visitors, tours, physical mailing, and general office management. Because while they’re doing those things, they’re missing phone calls and emails are stacking up. But not if you had a virtual receptionist handling those remote duties. 

What They Do

The primary responsibilities of a virtual receptionist start with answering calls. From there it’s a matter of following whatever procedure or script you trained them on. They can take down messages and relay them to the appropriate person, or transfer them to someone if they’re available. Scheduling is another task they can handle, by taking down appointments, cancellations, and changes as they come in. They can also process over-the-phone payments, answer general questions, and manage an email inbox throughout the day. But wait there’s more! They can even do this for you 24/7! Because our virtual assistants are in the Philippines, their schedules can be as flexible as you need. So when you’re office is closed for the night you can have someone standing by for after-hours inquiries and support. 

receptionist icon

Virtual Receptionist: Common Positions?

MyOutDesk has been providing virtual assistants to businesses of all industries and stages since 2008. That’s 15 years of experience with over 7500 clients; and among them are many virtual receptionists for a variety of business types. Here are some examples of different businesses and industries that have benefited from a virtual receptionist.

Virtual Receptionist pricing and cost

The average cost of a US-based virtual receptionist is $17/hour, which equates to a $2,720 per month salary. When you outsource for a role like this, our records have shown that you can save up to 70% off the total cost to hire a local professional.  The savings are so high because that’s taking into account other expenses you no longer have to worry about, like benefits, insurance, equipment, etc. When you hire a Virtual Assistant through MyOutDesk you only pay us a flat monthly fee; we pay the receptionist and handle their other expenses. You get the reliable, experienced, skilled virtual receptionist and you get the savings. 

You may be thinking that you could also outsource this responsibility to an answering service, but when you do that you lose a degree of brand awareness and loyalty. By having a dedicated virtual receptionist you ensure their full attention and knowledge are focused on your business. They’re the first person many of your clients and leads will speak to, so they must be able to represent you exactly as you wish to be represented. An answering service is juggling companies and reading off a script; your customers will see right through it. You simply cannot match the level of service, reliability, availability, and cost-effectiveness with any other receptionist method. 

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Hiring A Virtual Receptionist

Virtual receptionist tasks are very similar to an in-house team member. They’ll answer the phone, log help desk tickets, take messages, answer customer questions and start customers along their sales funnel.

If you find yourself strapped for time as calls and email numbers spike, congratulations! That means your business is growing. But to capitalize on that growth, you’ll need to stay on top of customer responses. This is the digital age, and everyone wants an immediate response. It’s easiest to switch gears from the typical job posting and resume review. Instead, the best value is to find virtual receptionist services. To outsource receptionist tasks, you’ll need to find a reputable company with a staff of virtual receptionists that can work for you. It costs less than you’d pay for an in-house, full-time receptionist that would come into your office. The best part is, that we’ve already done the vetting process for you. You don’t need to deal with benefits, interviews, or worrying that you’ll accidentally hire a dud that you’ll need to fire within days.

We’ve done the work already to hire the best administrative virtual assistant for you, so you don’t have to.

Training A Virtual Receptionist

When you hire a virtual receptionist, they are the ones representing your brand. Since they’re on the front lines of your business, customers will associate this receptionist with your brand. If your receptionist is rude or unknowledgeable, customers will blame your brand. This is true even if the receptionist isn’t an official part of your full-time, in-house staff. That’s why drilling your company values into your new administrative virtual assistant is crucial. What character traits guide each interaction with customers?

For instance, you might be a company that provides tech support to older consumers. With that in mind, your core values may be empathy and patience. These should govern every single reaction with customers. Once you’ve nailed down your values in order to train new employees with them, consider what training materials you’ll need. If your processes are fairly simple and repetitive, the fastest way is to set up a virtual video conference. This will allow you to share screens and walk trainees through the process. Then, they can try it. After trying it a few times, they’ll be able to ask questions and run into any snags while you’re looking over their shoulder and can help them correct it.

Virtual Receptionist Checklist [free PDF]

How about some free content? We’ve compiled a handy checklist of everything you’ll need if you’re considering a virtual receptionist from anyone else. From equipment requirements to internet strength and home-office practices, this PDF checklist covers it all. Feel free to download for future reference, or share it at your discretion! Many of the things on this list you’ll never need to worry about if you go through MyOutDesk, as we verify a lot of this stuff before hiring our virtual assistants. Not all virtual professional services offer such thorough assurances as this. We do because we can afford to while still passing on competitive rates that can’t be beaten. Not to mention we believe your success is our success, so the less you have to worry about the more you can focus on dollar-productive tasks and growing your business. Use the link below to save this free Virtual Receptionist Checklist PDF.

Picking The Right Virtual Assistant

In short; a virtual receptionist saves you time and money and increases productivity. All while making your business appear even more professional to inbound inquiries. Answering services aren’t personal or thorough enough, and in-house receptionists are expensive and less flexible. You can kill two birds with one stone when you go the virtual receptionist route. Remember, you want a professional, not just an assistant. That’s what MyOutDesk specializes in, at competitive prices that no one else can match with the same quality of service. If you want to discuss this in more detail, or you have any questions or concerns at all, use the link below. You can request a consultation with one of our experts who will be happy to hear you out and discuss whatever is necessary. Let us manage your communications so you can manage your growth.

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MyOutDesk can save you up to 70% on employment costs
Claim a free business strategy consultation & ‘Grow Virtual’ Guide

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biotech

Biotech Hiring Managers – Stop Hiring Until You Read This!

The biotech industry is constantly evolving due to the rapid changes in science. Fortunately, increased interest during the pandemic has driven capital into the sector and fueled record-high financing and IPOs. According to top investors and CNBC, the S&P 500 has also jumped by about 47% over the past few years. Now that the market is strong, the challenge is staffing for your projects in the most impactful way. Good thing hiring options for virtual assistants from MyOutDesk is also at an all-time high.

Steve Manobianco from PSG Life Sciences shared that with his virtual assistant’s help, his company has grown 50% + this year and continues to do so. With post-pandemic hiring difficulty fueled by increased demand for talent acquisition, the only regret Steve said he had was that he didn’t hire his virtual assistant sooner.

We Went Through a Handful of US-Based People

With a more robust economic recovery in 2022, employees have multiple job choices, which leads to a rise in turnover. Employers need to be more creative than ever in the hiring process to scale their businesses. MyOutDesk is one of the longest-running virtual assistant companies, with over 15 years of experience. They take the legwork out of the hiring process and provide you with a top tiered choice of candidates eager to work. 

“We went through a handful of US-based people, and it was very challenging to attract, retain and keep them executing. That’s when we made the decision to hire Jill from MyOutDesk. She hit it out of the park and has been with us ever since”, said Steve.  

How a Biotech Consultant Uses a Virtual Assistant:

The world is opening up little by little each day, and the good news is in-person conferences are also returning to the biotech industry. A virtual assistant can excel in this area, allowing you to do what you love and enjoy in your job. Let us share other ways with you how we can help as it relates to biotech and so many different industries:

  • Act as a conference point person
  • Coordinate research
  • List the attendees
  • List the speakers
  • Retrieve emails
  • Manage calls and email traffic
  • Coordinate and calendar meetings
  • Coordinate travel arrangements
  • Prepare commercially oriented files 

Pleasantly Surprised by How Great a Virtual Assistant Works

Let MyOutDesk take the headache out of hiring the best fit for your position. Nothing has changed more in the past two years than how we operate through our workday. Handling our day-to-day operations virtually from home has proven to be successful, if not more successful for some, than working inside the office. 

When MyOutDesk asks “What has surprised you in this process of bringing on a virtual assistant”? The response is always remarkably the same, “I was surprised how great it works”! Now that so many of us have experienced working remotely, this is an excellent time for you to allow MyOutDesk to serve you. 

A MyOutDesk virtual assistant can expand your workforce in the most positive way, costing you 70% less than if you hired an in-office employee. A virtual assistant can take control of administrative tasks, be a positive force on your team, and allow your company to grow beyond your expectations. If you really want to check us out follow the link below! You can request a consultation with one of our experts, and discuss all of your questions and concerns. 

Experience The Difference
MyOutDesk can save you up to 70% on employment costs
Claim a free business strategy consultation & ‘Grow Virtual’ Guide

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law firms

30 Tasks a Virtual Assistant Can Do For A Law Firm

Going from an Attorney to the CEO role of your own Law Firm is not an easy feat. MyOutDesk clients Bill Hulsey and Brandon Burg give insight into the transition and share how to best use a virtual assistant to scale from a Lawyer’s standpoint. If you are an attorney and you’re dead set on Scaling your Law Firm, both Lawyers agree that starting your virtual assistant off in an administrative role is best. Soon enough, they will be thriving with more complex tasks.

“We started Ivy out as a receptionist, and over a period of time she has proven herself to be capable of so much more- she’s beyond a receptionist,” said Bill Hulsey.

If you have ever considered a Virtual Assistant for your Law Firm but aren’t entirely clear on what responsibilities to delegate, let us help you. Below are 30 tasks an attorney improves productivity and scales their Law Firm with a virtual assistant.

Administrative Tasks and Busywork

  • Manage tasks and deadlines
  • Manage calls
  • Manage emails
  • Deliver messages

Document Organization and File Management (utilizing case data software, such as Clio)

  • Manage client case
  • Create documents
  • File documents
  • Organize documents

Data Collection, Review, and Entry

  • Taking Statement
  • Setting up the files
  • Retrieve deeds
  • Review account statements
  • Prepare letters
  • Obtain addresses
  • Retrieving pertinent information from the property appraiser’s website
  • Set up the file for final review.

Managing in-person Responsibilities

  • Schedule hearings
  • Schedule meetings
  • Schedule court depositions

Help with Research

  • Conduct simple legal research, using primary legal sources like Fastcase or Casetext within Clio

Manage Your Court Dates

  • Confirm court dates
  • Communicate confirmation with the attorneys, paralegals, and assistants

Coordinating and Booking Travel

  • Search and book flights
  • Search and book hotels
  • Search and book transportation

Your Bookkeeping Needs

  • Handle client invoicing
  • Accept payments
  • Keep track of recurring invoices
  • Handle association dues

A Virtual Assistant will help ensure projects run efficiently and smoothly to enable Lawyers to focus on the clients’ needs. Burg explains, “Our virtual assistants are 100% of our team- they are on our calls, they have the same expectations of performance as our US-based employees. We have team rocks that they are a part of as we all work together. There is zero distinction between our Virtual Assistants and my Assistant or Receptionist, or any of my other Attorneys regarding performance expectations.”

attorney tasks

Blended Model System

Burg Wynn, PA is successfully running on a blended model system. Their US team handles the license and strategic projects, requiring many years of experience and expertise. Then all additional tasks are supported with a virtual assistant; 80% of the doing can be done by a virtual professional. Not only are you going to drop typically 5 to 10% to your bottom line as a company because you are saving money, but your US team is going to feel supported. It’s a fantastic model that works. Choose MyOutDesk to complement your in-house team today with a qualified virtual assistant.

Experience The Difference
MyOutDesk can save you up to 70% on employment costs
Claim a free business strategy consultation & ‘Grow Virtual’ Guide

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stress

How You Can Eliminate Stress as an Entrepreneur

Stress plays a significant factor in every entrepreneur’s path as you scale your business. The ultimate goal is to reach a point where you can eliminate excess stress, allowing you to follow your passion and enjoy the fulfillment of creating your dream job. Launching a new business venture takes many sacrifices, but now is the time to take back your life by removing a portion of your workload with a virtual assistant.

Work-Related Stress When You’re the Boss

Most new entrepreneurs can attest that working 10-12 hours a day, 6 to 7 days a week, is an integral part of what it takes to get a business off the ground and running. They can also agree that keeping up with that work routine won’t last long before absolute burnout occurs. According to a recent survey:

  • 83% of US workers suffer from work-related stress, with 25% saying their job is the number one stressor in their lives.
  • 76% of US workers report that workplace stress affects their personal relationships.
  • The main causes of workplace stress are workload (39% of workers), interpersonal issues (31%), juggling work and personal life (19%), and job security (6%).

Managing Your Stress as a Small to Medium Size Business Owner

Creating your own business can be one of the most rewarding personal achievements, but it will most likely be one of the most stressful undertakings in your life. As the owner and founder of your company, all responsibilities, big and small, fall onto your plate. Managing your stress level will require a conscious effort, but you can take a few easy steps to begin.

  1. Schedule a consultation with MyOutDesk- Hiring a virtual assistant will cost 70% less than an in-house employee. And you will be amazed how quickly you will see results- your daily to-do list will be complete allowing you to focus on your health, well-being, and growing your business. 
  2. Create a scheduled workout routine- If you plan your workout for the same time every day, it becomes routine, and you are less likely to skip it.
  3. Choose Healthier Snacks- Snacking is a great way to fuel your body, but make sure you choose the correct snacks. Raw Nuts are an excellent source of protein for energy paired with string cheese. Almond butter with apple slices is another excellent option when you are looking for a sweet boost. 
  4. Water- Avoid caffeine overload by keeping water at your desk. You will be amazed how much water you end up drinking throughout the day. The U.S. National Academies of Sciences, Engineering, and Medicine determined that an adequate daily fluid intake is about 15.5 cups (3.7 liters) of fluids a day for men and about 11.5 cups (2.7 liters) of fluids a day for women
  5. Sleep- Getting plenty of rest is imperative to good health. National Sleep Foundation guidelines advise that healthy adults need between 7 and 9 hours of sleep per night.

More Free Time Equals Less Stress

MyOutDesk can offer you more time by eliminating some daily workloads that cause stress. Working towards the cycle of work-life balance isn’t always easy, but once you make the change and create the routine, you will wonder why you didn’t do it sooner. Let MyOutDesk enable you to create your desired work-life balance while reaching your career goals.

Experience The Difference
MyOutDesk can save you up to 70% on employment costs
Claim a free business strategy consultation & ‘Grow Virtual’ Guide

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clio

Virtual Assistants Use Your Favorite Legal Software Better: Clio

The effectiveness of a tool is only as good as the person using it. This sentiment also applies to software and applications because those too are tools. Modern tools of today’s professionals in just about every industry. This is why here at MyOutDesk, one of the skills we screen for when bringing on new virtual professionals is how tech-savvy they are. Because every business has its own processes that often rely on a specific technology, and law is no different. Due to the importance of scheduling, time tracking, document review, and sensitive data entry, attorneys and the like need a reliable and adept professional assistant. There is very little room for error when dealing with legal-related tasks. We’ve been providing virtual assistants to help companies grow successfully since 2008, and lately, the legal industry has taken notice. When you combine the immense value of a virtual assistant with software specific to your industry, you get a potent combination of productivity and reliability. So let’s talk about how our virtual assistants can use your software to make your office a well-oiled machine.

Virtual Assistants Can Use ‘Clio’

If your firm is anything like so many others, you probably use a legal software called Clio. For those who don’t use it yet, it’s a very popular and high-rated legal web-based service for clients, cases, billing, etc. But we’re not trying to sell you on Clio, as you probably already know the value of that software. Besides they’re not paying us to! Instead, let’s go over how our virtual assistants can use Clio and similar software to keep your business running better than ever. And at a massive discount compared to the price of someone local! 

Client Intake

Our virtual assistants are all very experienced and often trained in the ways of various common tasks for different clients. “Busywork” is the broad term that encapsulates a lot of what our assistants do for companies looking to be more efficient. Things like customer support, appointment scheduling, processing payments, document review, and inbox management. Those are all things our assistants already do for thousands of other businesses.  Well, those are also all things that can be done in the Clio platform. As efficient and successful as they are doing things manually, imagine how much better they can do with dedicated software? Some of our professionals may even be familiar with Clio already, and those who aren’t are already proven to be tech-savvy. So a bit of training, coupled with their existing abilities, and a virtual assistant can be up and running for you with Clio in no time.

Case Management

A lot of our virtual assistants have experience with other tasks that kind of go beyond “busy-work”. Often times more sensitive or important tasks, that a member of your team simply needs help with to lighten their load. Clio has built-in features for tasks like appointment reminders, e-signatures, and custom fields for inputting accurate information for each case. It can even auto-sync data and documents to keep case files cohesive and accurate. Since our professionals are already doing that stuff manually in some cases, it’d only make them even more efficient using an app like Clio. They can upload your docs, ensure they’re filled out correctly, add custom data as needed, and send for signature. Then, they can notify clients and attorneys of their needed attention, and then review and file appropriately. Since they’re already familiar with a variety of other applications like GSuite, Outlook, and Dropbox, they can take advantage of Clio’s integrations with those platforms. Making the whole process incredibly smooth for everyone involved.

Billing and Payments

Last but certainly not least, is the handling of money. With legal-related business, the exchanging of large sums of money is very common and thus needs to be entrusted to the most capable professional. Our virtual assistants have been doing work for our clients regarding accounts payable and receivable from the beginning. They are aware of the sensitive nature of dealing with client transactions and are more than capable of following specific directions. These are just other examples of tasks our assistants are already doing for clients across many other industries. Thus, learning how to continue doing these kinds of tasks in software that’s dedicated to it, would be a piece of cake for them. Tracking time and expenses, generating bills and sending payment reminders, accepting credit card payments, and filing checks; are just a few examples of what they can do for you as it is, but even more so with an application like Clio. All of those examples and more can be done from a single dashboard in Clio. Making it a breeze for our technology experienced assistants to learn the process and execute on your behalf, confidently.

Your Concerns

We’ve gone over what our assistants can do for you already, and even better with something like Clio. Now let’s clear up what you don’t have to worry about. Because no amount of promises can convince someone to try something new if their concerns aren’t first addressed. So let’s go over some common questions/concerns we face when a business is unsure if our virtual assistants are right for them. 

  • Language – Since we outsource to the Philippines, we can assure all of our virtual assistants speak fantastic English. It’s one of the most common languages there! That’s one of the biggest reasons our CEO Daniel chose to build the foundation of MyOutDesk there. We’ve even had clients say that their assistant spoke better English than some of the people right here in their office!
  • Cost – Some will say they can find an assistant for $10 on Fivver. Well, would you trust sensitive legal-related tasks with a budget assistant that no one reputable is vouching for? We would hope not. But that also doesn’t mean you have to pay a premium to get a little help. Part of the whole idea here is that you can get the same quality of help that you’d find locally but at a major discount. We’re not the cheapest assistant service, and we’re also not the most expensive. But we are one of the most well-reviewed and longest-lasting services. We’ve saved clients up to 70% off the cost of a traditional hire. All while still giving them the high quality of employees they expect and need. 
  • Training / Onboarding – You might be hesitant to commit to training a remote employee on how to use Clio, as well as how to navigate your other in-house procedures and practices. Well, nothing changes if you hire someone locally to do the same job. You’d still need to get them up to speed. While we’ve already promised that our tech-savvy assistants can learn Clio and whatever else you need in no time, as they always do, we can also speak to the hiring process itself. The average time to find, interview and hire a new employee is about a month and a half in the US, as of late. At MyOutDesk you don’t have to create a job ad, post it all over, wait for applicants, filter through them, pick a few, interview them, etc. You tell us what you need and we provide you with a handful of virtual assistants we are confident fit your needs. You then select from the best and start training them. So our average time-to-hire is a month or less. You’re not just saving money here, you’re saving time too. One is just as valuable as the other.

Conclusion

Long story short; a virtual assistant from MyOutDesk is already verified to be many things, including tech-savvy. Because in today’s world everything is “high-tech” in some way or another. And when your business deals with sensitive legal matters, every single person on your team needs to be up to speed. So if you were thinking that outsourcing some of your tasks to a virtual assistant was too risky because you use specific software like Clio, think again. These people can tackle anything, and they’re happy to do it. They’re hungry for the opportunity and the experience. Clio is just an all-encompassing, intuitive way of doing many of the things they already do! 

If you’d like to talk to one of our experts yourself, you can use the link below to request a consultation. They prefer to hear you out first, understand your needs and concerns before determining if we’re even a right fit for you. Then, they pitch a plan involving one or more virtual assistants to get you started. Our goal is to help you scale up your business more efficiently, and cost-effectively. Because it is possible to do both at the same time, and we’ll show you how.

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inflation

The True Cost of Inflation (And How Virtual Assistants Give You a Discount)

“This is my letter of resignation.” Those are tough words for any leader to see come across their desk under any circumstance. Let alone with everything that’s going on in the world today! We’ve talked here about the so-called “great resignation” several times already. However, that’s kind of a vague oversimplification of a very real problem. What we’re talking about here today, is a very clear and present danger to the professional world. It doesn’t have a cute name that makes for a clever article title, it’s just called inflation. And it’s costing you valuable employees, whether you realize it yet or not.

MyOutDesk realizes it. In fact, we’ve been helping businesses scale up in ways that specifically counter inflation since 2008. There are three specific pain points that many businesses encounter, even more so during times of inflation, which lead them to services like ours. We’re proud to be able to provide a quality of service that empowers companies to scale up in such a way that it practically makes them inflation-proof. Even when pricetags get as high as they are today. So let’s talk about how virtual assistants from MyOutDesk can give you a big discount on the real cost of inflation. Here are three of the most common pain points growing businesses face, along with our proven solutions to each.

Pain Point 1: Local Employees Want Better Compensation

According to a recent LendingClub report, 64% of Americans are living paycheck to paycheck. Even those earning six-figure incomes are feeling the pressure of inflation! As 48% of those households also claim to be living paycheck to paycheck right now. It’s easy to see that as the cost of living rises, so too does the stress of keeping up with it. Wanting better pay is the leading cause of resignations. No one wants to devote their loyalty and hustle to a company that doesn’t make them feel valued and important. Of course, it’s not as easy as it sounds, to just snap your fingers and give everyone on your team a raise or a big bonus. But what if it was?

Solution:

Hiring a virtual assistant from MyOutDesk can save you up to 70% of the cost of a traditional local hire. So you get the same quality of employee; experienced, educated, passionate and reliable, and English-speaking. But at less than half the cost of the same professional locally. Not to mention when you’re hiring a remote working assistant who is in another country, you get more flexibility with hours. You could have two assistants doing the same job it’d take 3 or 4 people to manage in your own timezone. That’s a lot of money saved! This means more money to reallocate where you deem most valuable; like your local team. Imagine saving so much while still growing your productivity, that you can give your local team a competitive raise and a little thank you bonus. That’s how you keep people happy. 

“Virtual Assistants are key. Without VAs, it limits us and we have more responsibilities in-house. A VA is significantly more affordable to the business pattern. We get more value for the price.” – Charles Pulliam and Olivia Cooley of the Olivia Cooley Group, at Keller Williams Realty. 

Paint Point 2: Local Team Feels Overwhelmed and Burned Out

American workers across the board saw increased rates of burnout in 2021, according to APA’s 2021 Work and Well Being Survey. About 26% of the employees surveyed reported negative impacts of work-related stress, like motivation or energy. While 32% reported being emotionally exhausted, and a shocking 44% reported physical fatigue. If a job is wearing you out, and it’s not paying you enough anyway, why keep putting up with it? Most aren’t, and they are leaving their positions in record numbers to find something better or start their own business. While that’s commendable for the individual, it’s leaving managers feeling stressed and cynical. So not only are you losing the employees that make up the foundation of your business, but you’re squeezing out the leaders and specialists too. For a lot of these people, a pay bump isn’t going to cut it. For them, their mental and physical health is just as, if not more important than the cash in their pocket. Often times even being paid well is still not enough justification for the physical and mental toll a stressful job takes. 

Solution:

Adding a virtual assistant(or two, or three) to your team not only saves you money, but it helps you get more work done in more efficient ways. So many tasks at your business can fall under the term “busy work”, and can be done remotely(even some high-level responsibilities can still be outsourced). A lot of these tasks are being juggled by people you hired for more specific talents and abilities. By outsourcing that busy work to one or more virtual assistants, you lighten the load for your local experts. Free them up to focus on the specialized tasks you hired them for, while still knowing those other tasks are being perfectly handled. These can be entire departments you begin outsourcing, like administrative and customer service. Or they can be sub-tasks inside your busiest departments, like billing or marketing. Coupled with solution one above, the possibilities are staggering. Imagine telling your local staff that they have less to worry about and they’re getting a cost-of-living raise! You pull that off and they’re not going anywhere.

Virtual assistants were able to do the job that the local people were able to do …   AND they actually raised the bar! – Mihran Berejikian, President of Belami, Inc(e-commerce)

Pain Point 3: Finding the Right People is Difficult and Time-Consuming

Researchers from LinkedIn’s Economic Graph team analyzed the profiles of 400,000 confirmed hires on their platform between June 2020 and March 2021. They were determining which jobs take the longest time to fill across 15 different industries. Technical positions in research, finance and IT take on average about 46 days to fill. The shortest time-to-hire was administrative, and that was an average of 33 days if you’re lucky. So on average, it takes at least a month+, if all goes perfectly well, to fill a job position. As you know, one business quarter is three months. So it takes about half a quarter at best to hire one person. That’s not very productive! And that’s also not to mention turn-over. Imagine spending all of that precious time bringing someone on, only to lose them shortly after and have to start the process all over again. Not only are you wasting valuable time and resources, but you’re also fueling pain point 2 above. Your recruiting and HR teams are going to burn out quickly, and then you’ll be rushing to fill their roles in addition to the roles they themselves were trying to fill. Yikes.

Solution:

The average time it takes MyOutDesk to provide a client with a perfect match for their needs is less than a month. That’s right, just a few weeks at most, and sometimes even less. This is because our ever-growing pool of professionals is already interviewed, vetted, and assessed by us before they ever reach you. We know what they’ve done before, what they can do now, and how well they can do it. You tell us the role you need to be filled and we give you 3-5 qualified candidates handpicked just for your needs. Our virtual assistants are experienced, trained, and often educated to the same level of qualifications as any US-based hire. They also speak fantastic English, and they’re all hungry for opportunities. They’ll bring their own knowledge to your team while learning your specific processes quickly and thoroughly. You can be up and running with a virtual assistant in almost half the time it would have taken with someone locally. 

“Three of the four interviews you guys provided were very hireable. Typically out of 15 candidates you’re lucky if 2 are that hireable. We were picking from the best, rather than wondering if any of them would really work out.” Brandon Burg, Founder, and Attorney at the Burg Wynn Law Firm.

inflation

Conclusion

Those three common pain points are not exclusive to times of inflation. Compensation, workload stress, and professional matchmaking will always be speedbumps on the road to success. At a time when the world is experiencing multiple hurdles, inflation being just one, these issues become amplified. A speedbump becomes a brick wall. And right now time and money are of the essence more than ever. Businesses can’t afford unnecessary speedbumps let alone brick walls in their path to sustainable, ever-growing success. A MyOutDesk virtual assistant has been the saving grace for thousands of companies for over a decade, especially during times of turmoil and uncertainty. 

If you want to more about how we solve these problems for businesses just like yours, or if you have any questions or concerns, we’d love to hear from you. You can use the link below to request a consultation with one of our experts. They will hear you out first, understand your concerns and needs, and determine if we’re even the right fit for you. If so, they’ll pitch a plan involving one or more virtual assistants to get you started. No pressure, no obligations. If you want to make your business “inflation-proof”, the choice is yours. 

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MyOutDesk can save you up to 70% on employment costs
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Overwhelmed by Daily Tasks? MyOutDesk Has a Perfect-Match Guarantee for Virtual Assistants

Before March 2020 many of us thought there was no way we could do our job in our home office. Maybe because for some of us that home office is our dining room table or a small closet off of the hallway. But mostly because of our need to communicate with our co-workers. Not only did we need to get creative with our space, but we also needed to wrap our minds around the technology that was available to us to work virtually. We are coming up to the 3-year mark of the pandemic and for countless people, our work environment remains in a virtual setting. Hence you are either a virtual professional or the manager of a virtual professional. With 15 years of experience in the virtual assistance realm, MyOutDesk has ironed out all the wrinkles. We can help you save money and time by bringing on a virtual assistant of your own today.

Playing Matchmaker is for the Pros 

You know it’s time for a virtual assistant when you or your office manager spend a large portion of the day staying late to finish the to-do list. The time is now to get help. But you know recruiters are a fortune, recruiting apps are time-consuming, and adding another person to your payroll is almost unmanageable as you try to build your business. Furthermore, you haven’t even mentally touched the idea of the vetting and interviewing process. This activity will be yet another hurdle causing you to pump the brakes on the tasks required to grow your business while finding talent that meets your professional needs.

A True Story

Daniel Ramsey, CEO & Founder of MyOutDesk had the opportunity to interview one of our favorite clients, Laurel Starks, CEO & Founder of Ilumni Institute, and www.getdivorceredcertified.com. We asked Laurel what her thoughts were pre-hiring her first of four virtual assistants, in addition to what she credits to her success. Like so many of us, she had “virtual” concerns. Laurel said “I just couldn’t conceptualize how having an offshore person in another country, in another timezone, speaking another language could be integrated into our company. Now, I literally mean our business couldn’t survive without our virtual assistant team, and I don’t say that lightly.” Laurel also genuinely appreciated the MyOutDesk vetting process! She went on to say, “Having a virtual assistant company who is really good at recruiting their talent, but then also connecting them to the right person and company- being that right matchmaker, that’s very pivotal”.  

MyOutDesk takes pride in finding you the perfect match, their claim to fame is they are a “marriage site, not a dating site.” Let MyOutDesk do all the work for you- the connections, the relationships, the recruiting, and the vetting. The interviewing process is all handled with only the top-tiered talent making their way through to you as a candidate. Most clients say “we could have easily picked all 3 options but had to choose only 1 for our position”. Having three great picks for one position is a good problem to have, wouldn’t you say?

It Works!

Timezone, language, and integration- check! These seem to be the 3 questions on most clients’ minds, pre-MyOutDesk. Rest assured knowing your virtual assistant in the Philippines works your same office hours right along with your team. They join MyOutDesk fluent in English as most Filipinos are, along with a college education and a high level of experience and skill. Lastly, integration; your virtual assistant will go through the same onboarding process as every member of your team has done previously. Once you have dedicated the training effort, you will see how seamlessly they will join your morning meetings and chat with you throughout the day, without skipping a beat. 

Now that you realize how easy it is to start the process, MyOutdesk will be there every step of the way to ensure your success. Once you click here to schedule your consultation, we will provide you with advice on technology that has proven to be successful. In addition to the tools and templates that will guide you on the best way to integrate your virtual assistant. Into your team, and eventually, make them a part of your work family. Your success is our success. Ready set Grow!

Reaping the Benefits of a Virtual Assistant

We often hear “why didn’t I do this sooner”! Let this be one great thing that came out of the pandemic- virtual comfortability. If ever there was a perfect time to go virtual, the time is now in 2022! Enjoy working on the part of your business that you are truly great at, the part that prompted you to start the business initially, and most importantly the parts that scale your brand. Spend more time with your family and your friends. Spend more time focusing on yourself and your health, all, because you are confident that things are getting handled…sometimes even better than if you had done them yourself.  Use the link below to request a consultation with one of our experts. They’ll go over everything you need, including any concerns you have, before pitching an action plan. No obligation, no pressure. We’d just love to hear from you!

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economy

The 2022 Economy – Business Owners Fight Inflation with Virtual Assistants

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Is your business economy-proof? We ask because things are pretty unprecedented these days, and the economy, in particular, is very tumultuous. Companies are imploding as often as they are exploding, as material shortages and a labor crisis continue to plague our nation even more than the actual virus is. Speaking of which, on the road to America’s recovery is a speedbump called Omicron. The COVID-19 variant is adding drama to our economy just as much as it is our personal lives, and has been since December. Now that we’re firmly into February of 2022 we can see the effect it’s already had so far. The depth of its impact will be apparent soon when we review the data for Q1. But don’t wait for statistics and data after the fact to take whatever next step your business needs.  Especially since one of those steps should be hiring a virtual assistant!

Help wanted!

The White House Council of Economic Advisers reported recently that the number of jobs added at the start of 2022 will be unusually low. The low availability of job opportunities contrasts with the growing “great resignation” we’ve reported on already. If professionals are leaving their positions in record numbers, why is the number of available jobs decreasing rather than increasing? Part of that could be because a lot of quitters aren’t just quitting work entirely; they’re jumping ship for greener pastures. Newer generations are setting high expectations for the companies who’d like to employ them. Perhaps on the flip side, businesses are raising their expectations of prospective employees to match their own efforts. This makes for a complicated and unstable job market.

“The ADP Employment Report, which tracks private payrolls, showed an unexpected drop of 301,000 jobs in January.”

Since December the continued pandemic has resulted in millions of people calling in sick to work, staying home to care for someone sick in their family, or even just coming in sick. Being as Omicron is highly contagious that last example doesn’t bode well for our nation overcoming this pandemic anytime soon. But it’s not all doom and gloom! There is good news on the horizon; claims for unemployment have been dropping from their record highs as of late. A small improvement that represents gradual healing in the US. And Omicron rates are also dropping and are expected to continue dropping according to researchers at Washington State University. The data shows a much shorter incubation period for the variant and shorter times spent in the hospital recovering. There is light at the end of the tunnel.

Where Are You?

What does this mean for your business? Maybe you’re trying to make life better for your employees so they don’t jump ship. Maybe you’re struggling to find reliable, qualified professionals for your available roles. Or maybe that’s all good for now and you’re just wary of the cost to run your business in the face of inflation. Whatever place your business is at, finding ways to enrichen your internal culture while being more productive and cost-effective at the same time is imperative. This is the perfect segue into the value of utilizing virtual assistants for scaling and maintaining a business. Every business is full of tasks that while not immediately dollar generating, are nonetheless equally important to your success. No one sees the foundation of a building, but it’s there and without it, the building couldn’t stand. 

economy

Act Now, Save Now

This is when outsourcing those tasks that can be done remotely becomes so attractive. Don’t waste time combing through piles of unqualified applicants, conducting boring interviews, and throwing money at potential disappointments. At MyOutDesk we hire experienced, skilled, and often educated professionals who can at least match if not exceed the same value of a local hire. We keep a diverse pool of assistants, ready to match just about any business need. Marketing, customer service, sales, administrative duties, finances; the list goes on. By saving you up to 70% of the cost of a traditional hire, you’re free to allocate more funds to your local efforts. Strengthen that workplace culture, keep employees happy, spend more on marketing, whatever your heart desires. All while receiving not just the same level of professionalism you’re used to, but even better due to our proprietary time-management software and tight-knit community of virtual assistants.

money

Don’t waste your time and your money. Reach out for a consultation and we’ll explain how we save you both. No obligation, no pressure, or risks. Just a friendly chat to better understand each other and see if it’s a good fit for either party. Let’s get ahead of this economy by being successful together. Click the link below to request a consultation with one of our experts. 

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Industrial Real Estate Thrives While Residential Flails – What’s Going On?

The business of real estate is struggling right now. The current state of our economy coupled with an ongoing pandemic and an evolution of the professional workplace has had a major impact. Supply shortages have delayed new construction while urban residents are seeking suburban bliss. Rates are at record lows but are expected to gradually climb. Inflation is on the rise as well. Basically, there are a lot of factors causing an unprecedented time for the housing market. But what about the other side of real estate… the industrial side? Well, industrial real estate is a different beast altogether and primed for success. We’re going to outline why that is and why you should be paying attention.

E-Commerce

The e-commerce industry is on a long-term upward trend right now, with no signs of dipping anytime soon. More people are staying home than ever before, which leads to more online shopping for everything from clothes to groceries. With the demand for contactless online shopping rising, so too is the need for warehouses and facilities to support that industry. The supply chain that connects products to consumers is still not performing well, unfortunately. But this means that local businesses can benefit from the redirected demand. Every time you order something online, that purchase has to be fulfilled somewhere. Companies like Amazon and Gamestop are making news as they purchase more warehouses and fulfillment centers. E-commerce revenue was up 48% from 2019 to 2021 and is forecasted to almost double during the next 4 years. 

Weed and Crypto

And it’s not just traditional retailers who are snatching up valuable warehouses, distribution centers, and manufacturing facilities. The cannabis industry is booming, as it’s become a high-growth business everywhere it’s being legalized. But marijuana needs somewhere to grow – preferably in a large, indoor, controlled environment. As legalized cannabis creates more multi-million dollar companies, more need for industrial property arises. As marijuana farms expand, so too does their need for more facilities. Industrial real estate benefits from this as long as it can keep up with construction and leasing availability. It truly is a green business in every sense of the word.

 

The largest REIT(Real Estate Investment Trust) Prologis, recently reported a nationwide vacancy rate of just 3.9% for industrial properties. This means that supply is low in the midst of growing demand. 


We’d be remiss if we didn’t mention that other thing you’ve been hearing about everywhere; cryptocurrency. With the world of digital currency like crypto being so new and complex, it’s easy to not realize how much physical space is actually needed for something that’s digital. There are companies that specialize in crypto mining, which much like cannabis, requires a lot of space in a controlled environment. Massive rooms are full of servers with constant air conditioning, mining for crypto coins around the clock. And as this industry becomes increasingly lucrative, early innovators have more money than they know what to do with. So they’re buying up warehouses to expand their operations and make even more money. It sounds like some sci-fi fantasy from the future, but it’s very much real and present.  Long story short; industrial real estate is in a good place with a bright future. It won’t be hit as hard as residential real estate, because industrial properties are often purchased by seasoned businesses with deep pockets.

The Virtual Assistant Factor

But why does MyOutDesk care? Because there are a lot of roles in this equation that our virtual assistants fit perfectly. We have such a wide pool of talented and educated professionals, spanning all kinds of industry experience. From real estate and e-commerce to marketing and customer service; the list goes on. Companies trying to grow efficiently or already scaling up come to us for cost-effective help.  From important high-level priorities to entry-level busy-work. If you need it done, we have people who can do it. Supporting the industrial real state business, and thus supporting our economy during unprecedented times, is an honor for us. So if you’re at all curious how we can help you grow, at up to 70% savings from traditional local hires, use the link below. You can request a consultation with one of our experts, who will hear you out and then explain how this works. We’re confident we can help you achieve your goals at a fraction of the usual cost, with 1 or more of our reliable virtual assistants.

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tech radar

MyOutDesk Recognized By Top Publication, Again

While some other companies pay to get mentioned in “best of” lists, we at MyOutDesk earn the top spot. We’ve been providing industry-best virtual assistants and customer service to our clients since 2008, and according to TechRadar, we’re the best at doing so for the past three years. That’s right; we’ve been named the #1 service for virtual assistants by TechRadar for three consecutive years. They just released their “Best Virtual Assistant Services of 2022” list and MyOutDesk is at the top yet again. We’re honored and we’re proud, but to be honest we’re not that surprised. 

To say we’re not surprised may sound cocky, but in reality, we’re just that confident in what we do for our customers. Being number one on lists was never our goal, and it still isn’t. Our goal is to provide the best virtual assistant professionals to any business looking to grow while spending less and earning more at the same time. And when you accomplish such a lofty goal as we have, it’s hard to truly compete with us. 

How We Do It

Remote work and outsourcing are two different things in the professional world, and both have been hot topics as of late. In the midst of a rapidly changing world, every company is trying different things in an effort to stay two steps ahead. Our clients are three steps ahead. When you combine remote work and outsourcing, the result is a potent solution for cost-effective growth. MyOutDesk taps into a massive pool of educated, experienced, and reliable professionals in the Philippines. People with the same skillsets and drive as anyone locally. We offer them generous compensation, along with benefits, PTO, and professional equipment. In return, we get a diverse selection of hard-working people anxious to give their loyalty to any company in the US. 

On top of their experience and skills, the time zone difference also plays a beneficial role in the service we provide.  This is an important point that local assistant services can’t touch. If a growing business needs customer service during their stateside hours, we have professionals ready to work their nights for your days. If another company wants someone to assist with busy work during the after hours, we have professionals ready to work all of their days while you rest. It’s the most flexible and reliable service available. And since the Philippines happens to be one of the most English-speaking countries, there’s no language barrier to worry about. It truly is a win/win for everyone involved.

It’s About You

But this isn’t about us winning some top spot, it’s about you winning. Our success is tied directly to the success of our clients, which is why it’s so important that we continue providing the best experience possible. So once again we’re humbled and honored to be recognized by a business publication as reputable as TechRadar, three years in a row. If you read this and still aren’t utilizing our award-winning services, click the link below to request a consultation with one of our experts. We’ll hear you out and understand your needs first, and then pitch a plan to help you scale your business with one or more virtual assistants. You have nothing to lose by having a conversation with us, and everything to gain if you like what we have to say. So reach out and discover what all the hype is about. 

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Robert Massie Portrait recruiting virtual assistants

Robert W. Massie Testimonial: 150% More Recruiting At Half The Cost!

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Brightstar is a rapidly growing in-home healthcare organization striving to help Americans with quality, affordable assistance – but when it comes to recruiting the best of the best for their organization, who helps them? MyOutDesk! Just listen to what Brightstar Fairfax Owner & President Robert Massie has to say:

“Mark, our virtual assistant, is basically our recruiting department – and he’s been able to drive us from two hires a week to just over four hires a week in the last 12 months. He’s a very skilled individual who understands the health care market, very technically savvy, and he’s been very effective.”

A few years back, Massie left a successful Fortune 500 executive career to launch a Brightstar Franchise with his wife – and in the process, learned how painfully competitive the market is for qualified healthcare staff. He turned to MyOutDesk to help his recruiting, and in less than a year we gave him 150% higher results, for less than half the cost of in-house staffing! If you want to do the same, schedule your Double My Business Strategy Session now!

recruiting

 

So what’s the secret sauce that makes his MyOutDesk VA work? We found him a qualified, healthcare experienced recruiting assistant to handle all of his recruiting and turned it into a full-time role that let his HR staff focus on more important tasks in their daily routines. The results were impressive:

“I would’t have expected it was going to be quite this successful. You know, I thought that if I can get 70% of what I would have gotten otherwise maybe that’s good – but I’m getting 150% of what I used to get and it’s less than half the cost of a really good recruiter. It’s turned out to be very, very good – the outcomes can’t be argued with!”

Robert’s experience is similar to many MyOutDesk clients who rely on our trained recruiting assistants to find, follow up with, prequalify help onboard the best & brightest talent for America’s up & coming organizations. We have experience in several industries and across dozens of national market areas, and know-how to help your organization grow rapidly by outsourcing the phone work & scheduling to a trained virtual assistant.

Brightstar Fairfax is assisted by Mark – a hard-working VA with past experience as a trained nurse. We placed Mark with Robert’s team, and over the course of a year, he took them from 2 hires to over 4 per week: and helped them beat the competition to the highest quality trained labor for their organization!

If you’re trying to grow your organization, a recruiting assistant is an amazing resource to put your team growth into high gear, and is available for less than 60% of what you’d pay for in-house staff! Schedule a Double Your Business Strategy Session now and add a virtual assistant to your team today!

 

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