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Speed For LEADS: Your PACE Makes Or Breaks Your Business!

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How fast is your lead followup? If it’s more than 5 minutes, you’re losing business — and you’re losing a lot of it. Believe it or not, while many companies still cling to the belief that it’s good to “wait a few hours” so they don’t seem desperate, the truth is that if you don’t follow up within the first 5 minutes, you won’t make the sale.

In the Lead Response Management Study, Professor James Oldroyd performed an in-depth study of response times & contact rates, and found that for every 5 minutes you wait, there’s roughly a 4x reduction in your chance of contacting the lead. If you wait more than an hour, your chances of contacting the lead are 10 times lower than if you’d called them in the first 5 minutes!

Keep in mind that 75% of prospects do business with the company that contacts them first. However, the average response time to an online lead is 44 hours and 50% of online leads never get a response! Why is there such a large disparity? In small business, the issue is usually that you’re busy with task-work and don’t have time to jump on new leads. With all the responsibilities on your plate, lead response often falls to the bottom of the list when in fact it should be a priority.

Improve your speed to lead time and never miss an opportunity again. MyOutDesk Real Estate ISA Virtual Assistants can give you the leverage you need to boost your business. Schedule your ‘Grow Virtual’ Strategy Session to find out how.

 

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According to studies, the odds of calling to contact a lead decrease by over 10 times in the first hour.


The odds of qualifying a lead in 5 minutes versus 30 minutes drop 21 times. And from 5 minutes to 10 minutes the dial to qualify odds decrease 4 times.

 

Online leads are a great source to grow your business and yet, they are extremely underutilized.  Many leads get resold over FIVE TIMES mostly because business owners like you don’t call them. Many leads prospect several Realtors before settling on one but keep in mind that first statistic we shared, 75% of prospects do business with the company that contacts them first!

A study by the Harvard Business Review revealed that contact within an hour of inquiry, you have 7x more of a chance to have a productive conversation compared to reaching out after over an hour, and compared to someone who waits 24 hours to contact a lead, you’re 60 times more likely.

In real estate, 64% of buyers and 66% of sellers end up working with the agent they speak with first, according to the National Association of Realtors. Those who are first-to-the-draw have a tremendous advantage.

As an example, let us tell you about one of our clients Amy and her ISA Virtual Assistant Rex. Rex is in charge of calling leads as soon as they enter their system. His speed to lead is extremely important and this sense of urgency was instilled in him from his first day with Amy. Aside from being tasked to make at least 100 calls a day, he is also given new leads that he must reach out to within 5 minutes of their query. Rex set 199 appointments in his first year alone and out of those, Amy has closed 142 transactions. This is 7 million in trackable sales volume and over $200,000 in GCI!

Amy, like many business owners we work with, simply could not take everything on herself. She realized that her team needed someone who could focus on their speed to lead time. So she hired and trained a Virtual Professional who could pick up the slack so she and the rest of her team could focus on what they needed to accomplish.

This is only one part of the whole speed to lead game, stay tuned as we will explore more strategies such as the best times of day to call leads, etc.

If you want to improve your speed to lead but know you can’t do it all yourself, book your ‘Grow Virtual’ Strategy Session with us today so we can have a conversation about how a MyOutDesk Virtual Assistant can help.

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When Sometimes Hustle Just Isn’t Enough

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Are you happy? Think about it for a moment: are you really, truly happy in your career? Studies have shown that the human mind finds fulfillment & happiness in doing tasks that are useful, so it’s likely that you get an emotional reward from your work – otherwise you would have changed careers long ago.

Still, before that first cup of coffee, do you come in filled with excitement about the day ahead, or do you have trepidation about a pile of unsolved problems that you have to tackle while simultaneously pushing your business forward?

Maybe the problem isn’t you or your job – it’s that you’ve missed a critical off-ramp to the world of hustle. You’re still stuck in the fast lane pushing as hard & fast as you can, despite the fact that the more successful you become the harder you have to push just to keep pace with all of the demands.

What did you miss? In a word: help. Schedule your ‘Grow Virtual’ Business Strategy Session today to find it.

 

 

When you’ve got a tiny business, you can wear all the hats, do all the jobs, and keep all the profits. Even on a small scale, it’s a lot of work, but at least you can keep up with things. Then, as your business starts to grow, the demands increase. More customers, more prospects, more demands on your time – more hustle.

As a business owner, you’re like a frog in the pot of water – it’s easy to miss the slowly increasing heat as it comes to boil, until you’ve reached a point where you’re waking up early & staying up late just to stay on top of things. You never would have taken a job working for somebody else doing this kind of work, but for some reason you torture yourself with it because it gives you freedom.

Freedom? We need to redefine the term, because you’re definitely not free and able to determine your own course in life if you spend all day, every day running just to keep up. Perhaps we could say that “creating your own trap is better than being bait in somebody else’s” – but that’s still a dark, pessimistic view of things, and it doesn’t have to be that way.

As your business grows, you need to add team members to handle the busy-work that you no longer have time for. Your job is to be a leader, provide vision & inspiration, and handle key tasks that nobody else can manage – and maybe even sip the occasional Pina Colada on the beach of a tropical resort along the way.

The way that you get from here to there is by hiring staff to handle the hustle for you – which is exactly what MyOutDesk does for thousands of clients across the United States. We provide higher-quality staffing with prices 70% less than you’d pay for in-house staff, with the flexibility you need to handle any type of assistance required. Schedule your ‘Grow Virtual’ Business Strategy Session today to find out more!

 

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Winning Leadership Strategies In The Virtual Workplace

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Leadership is challenging, and when you add a virtual workplace into the equation, the level of complexity and complications go even higher. The qualities of a good leader are thrown more sharply into focus when you need to successfully manage a team that is entirely remote. There’s no such thing as “management by walking around,” or any of those leadership styles that benefit from being in an office.

While fundamentally, leadership stays generally the same, the unique aspects of being a leader in a virtual environment can be tricky. You’ve got to consider the logistical issues of scheduling across time zones, communicating virtually and overall, how you’re going to foster teamwork remotely.

Get the support you need to be an excellent leader to your virtual team. Schedule a consultation with us today to find out more!

 

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Foster Connections

It is crucial for you to create unity within your team and ensure that you are working towards the same goals. A study from Harvard University revealed that leaders need to develop a common identity and understanding for their virtual teams, as without it, virtual team members are especially prone to “us versus them” thinking and the perils of incomplete information. You can’t have soloists or teams developing within your team, everyone has to be enrolled towards a single purpose, despite the fact that they are working on different things. Create opportunities for you and your team to connect via weekly meetings and even online calls that are not solely about work. Create a team culture that everyone will feel comfortable and happy to be in.

 

Foster Communication

According to the aforementioned study at Harvard regarding digital work environments:

“Digital dependence often impedes information exchange, however. In face-to-face teams, participants can rely on nonverbal and contextual cues to provide insight into what’s going on. When we walk into an in-person meeting, for example, we can immediately sense the individual and collective moods of the people in the room—information that we use (consciously or not) to tailor subsequent interactions. Having to rely on digital communication erodes the transmission of this crucial type of intelligence.”

Communication is so important when you have a virtual team. Finding ways to ensure that there are many channels and platforms to communicate is imperative to your success. Always be clear about expectations and be open to any incoming information. Make yourself available to your team and let them know that sending over an instant message or a call is more than ok.

 

Manage your processes and information

Creating processes is very important, so is documentation. Make sure that both your processes and documentation are always up to date and organized. Over time, you will find that your processes need tweaks so analyze them and discuss frequently with your team to get them just right. Also, be sure that you religiously document and organize all your data etc. Hand in hand with your processes, this will be the foundations of your business and you must be the one to spearhead this.

The qualities you need in order to be an effective leader for a virtual team does not stray too far from what is needed of a leader in any other situation. Patience, openness, responsiveness and flexibility will always give you good results, all you have to do is pair those qualities with the strategies mentioned above and you will hit it out of the park for sure.

 

Grow Your Virtual Strategy Today!
Access the ‘Grove Virtual’ Guide
& Schedule a free consultation

Short-Term Rentals for Long-Term Success (with Amber Knight, Rented.com)

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Raise your hand if you’ve ever felt stuck determining prices for your property rentals. An effective solution is to use information from the best in the vacation rental industry, Rented.com!

Today, we discuss optimal performance in revenue management for property managers with Amber Knight of Rented.com — a revenue strategy business that helps property managers and realtors earn more with less hassle.

MyOutDesk can save you up to 70% on employment cost
Claim a free business strategy consultation & ‘Grow Virtual’ Guide

 

Effectively Managing & Scaling Your Business

Look no further when you need to save time. MyOutDesk’s skilled virtual assistants can support your property management & real estate business, marketing efforts, finances, and documentation.

Leverage full time virtual assistants (at up to 70% less than the cost of a traditional employee) to head your digital marketing campaigns to maximize listing exposure.

 

Short-Term Rentals for Long-Term Success

Amber is VP of Consultant Services at Rented.com and is an award-winning growth leader with a proven track record of maximizing acquisition revenue while minimizing downtime.

What most property managers don’t know is that there is something called Revenue Management Services that helps make driving revenue much easier and achievable for property managers.

Educating people about Revenue Management Services (RMS)

Revenue Management Services helps property managers strategically price their properties in a way that maximizes revenue and is attractive to guests.

Strategists at Rented.com will go through and make sure every single night listed for vacation rentals is priced at the optimum rate. This service helps renters achieve their strategic objectives as well as making sure that that listing is marketed in such a way that is attractive to guests.

 

A benefit the vacation rental industry

Rented.com’s top-tier service includes ‘Rented Research,’  — a service they offer for in-depth market research and strategic planning.

The 2020 Rented Report has just been released on Forbes, USA Today and WSJ. This report is the next generation of home price indexing, forecasting, and analytics, to take this annual report to an entirely new level.

 

Strategic considerations when considering short term rentals
  • Rules, restrictions, and regulatory landscapes
  • Fly-to vs Drive-to properties: A drive-to market is more resilient than a Fly-to market, however, Fly-to’s will get you more revenue.
  • Diversification: if you can get international and domestic guests, that’s a really great market to be in.
  • Supply and demand
  • Matching the property with the vacation experience that the guests are looking for.
  • Hospitality: your outstanding services will make guests come back.

 

HOT TREND FOR 2020: Places in the mountains are performing better — as people are really into isolation and relaxation

 

To get in touch with Amber Knight at  https://www.rented.com/ and by email at [email protected] or [email protected]

 

It’s time to maximize your productivity:
Leverage virtual assistants!

‘Grow Virtual’ with MyOutDesk Today

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Guard Against The Chaos: How to create Bulletproof Systems & Processes for your business

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Focus on positive outcomes and continually take the next action of the most important thing. At MyOutDesk, we stress to our clients on continuously improving your operations for continued, optimal results!

If you can’t make that shift, you’ll quit growing – and your business will spend all its energy simply trying to replace churn. As people seek to maintain their livelihoods, it’s up to you to help produce what is needed by the community. You get paid to add value to our customers, clients, vendors, and the people in our communities. 

Instilling effective change to keep your business thriving must be adopted at all levels. Here’s how.

 

 

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Learn: Bulletproof Systems & Process (MOD Style)

  1. Document the process (Play-Pause-Do)
  2. Add it to a system (IT & project management)
  3. Create a training guide
  4. Create a presentation about the standard
  5. Creating change – Name it, Brand it, Wear it, Teach it, Institutionalize it, Reward it.  

 

In today’s global economy, many companies are leveraging talent between both physical and remote employees. To prepare — when your organization implements a new remote work culture or hires a MOD Virtual Professional, they will need to be onboarded and trained like any other employee. At the same time, the team will determine and adapt to best practices, technological tools, and procedures for training a strong blended team.

 

Document the process (Play-Pause-Do)

Try the Play, Pause, Do Method. This method requires that every standard operating procedure has a video attached alongside all written documentation. What is it exactly? It’s a step-by-step, documentation that outlines each of your processes and what to do when things go awry.

This method is part of crafting your Virtual Playbook. You will be amazed at how efficiently you can bring all employees up-to-speed when you have a play-by-play, documented process.

Craft your own FREE Virtual Playbook, and schedule your ‘Grow Virtual’ Business Strategy Session now to learn more!

 

Add it to a system (IT & project management)

Use a task assignment & management platform.

There are many services to choose from to help organize tasks and projects. Choose from Slack, Microsoft Teams, Workplace from Facebook, Monday.com, Trello, Asana, and many more.

Here at MyOutDesk, the Monday.com platform has worked well to keep our team organized.

 

Create a training guide

A standard operating procedure (SOP) is a set of step-by-step instructions compiled by an organization to help workers carry out complex routine operations. SOPs aim to achieve efficiency, quality output and uniformity of performance, while reducing miscommunication and failure to comply with industry regulations.

With any new hire, it is important to have SOPs in place. SOPs ensure that tasks are completely in a uniform manner throughout the organization. Download MyOutDesk’s FREE SOP Guide & Sample here.

 

Create a presentation about the standard

Use visuals to articulate your messages. Videos and images can greatly improve communication among virtual teams. Visual learning is the most effective training tool. Invest your time right and create video documentation to get your employees up to speed in working uniformly!

Video conference calls are the new (virtual) conference rooms and allow team members to show body language, facial expressions, posture, and hand gestures—all important aspects of communication. A more in-person experience encourages all to have more open communication and build trust.

Best of all — all video meetings can be recorded & used in the future. (You can save your breath a bit. No need to keep repeating yourself!)

Creating Change

Name it, Brand it, Wear it, Teach it, Institutionalize it, Reward it.  

The Organizational Change Model is a great framework to bring change into effect and to breathe life into any idea, any concept, any organizational culture change, and procedural change.

Here is the framework we use at MyOutDesk.

Let’s turn your list of ideas into existence. Pass them through this Organizational Change Model framework:

  1. Name it
  2. Brand it
  3. Wear it
  4. Teach it
  5. Institutionalize it
  6. Reward/Recognize it

Understand and apply the framework: Read more.

 

Don’t do this alone, but with the MOD Family.

Free ‘Grow Virtual’ Guide + Strategy Consultation

 

 

Allow an adjustment period and repeat key messages regarding the change intentionally and consistently. By doing so, you will get everyone on the same page. Consistently train and repeat key messages, as well as regularly use effective frameworks like SOPs and Play-Pause-Do!

 

The Recession-Proof Business

 

Achieve low overhead & high profit for your business during a recession, it takes top & affordable talents from MyOutDesk Virtual Assistants.

MyOutDesk virtual assistant services provide you with the flexibility, scalability, and cost-savings to adapt quickly to today’s changing business & market conditions.

The recession will eventually pass, and so when we come out of this thing, you will be the winner. Here’s a guide for thinking through all the things that you can do right now. Think through all the things missing or needs updating in your business.

 

 

Envisioning of a New Reality for Your Business

Simply put, MyOutDesk equips entrepreneurs with tools, strategies, and virtual employees – and when combined, businesses have a competitive edge and find growth while efficient systems and processes are put in place.

MyOutDesk proudly provides additional free business growth guides, books, and strategy calls.

See what we are about, and schedule a free consultation with us. We’ll take the time to learn more about your business and offer solutions to foster top talent and lower operational costs for your company.

Grow Your Virtual Strategy Today!
Access more business guides & Schedule a free consultation

 

Did You Know?  MyOutDesk’s origin story is set during the last global financial crisis of 2008. Yes, that’s right — our business started by scaling businesses with virtual assistants during a recession! Our first client in 2008 went from five to seventeen VPs with a completely revamped organizational model in short order, and he told MyOutDesk, “Our virtual professionals have shaved $250,000 off our monthly overhead.” 

 

 

US Economic Recovery Tracker + Solutions for Your Business

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From our businesses to our home & our groceries, Covid-19 has disrupted every aspect of our lives. While CNN Business is tracking America’s economic recovery, we examine the most important points.

 

It’s safe to say — your business will never be the same post-pandemic.

  • Office workers have shifted to working from home (See also: Remote Work Success)
  • Millions of other Americans have filed for unemployment  (See also: Labor Market Opportunities)
  • Essential workers in hospitals & grocery stores are hailed as everyday heroes

 

During the pandemic, Americans have tightened their spending and chosen to save more, as they grapple with a historically weak job market. (See also: Preparing for AFTER COVID-19)

 

It definitely got harder to sell your home during the pandemic. No open houses. Virtual closings. And many owners hesitated to put their homes on the market. (See also: Virtual Residential Real Estate Trends)

 

MyOutDesk can save you up to 70% on employment cost
Claim a free business strategy consultation & ‘Grow Virtual’ Guide

 

As of July 4th, the total hours worked in small businesses is down 52.61% since before the pandemic.

 

The unfamiliarity of what the future holds is the source of the roller-coaster of emotions. And, the best best way to ultimately overcome this recession is to ramp up on staying informed and mitigating risk.

One factor has remained the same — businesses and customers want speed & efficiency. And in today’s stay-at-home culture, experienced virtual assistants who are well practiced in providing an effective remote operation is the key to business growth.

 

Solution: Why Virtual Assistants?

You are probably wondering, why hire a Virtual Assistant then? Why not just hire someone in-house? If cost was your immediate concern then a Virtual Assistant is exactly what you need. You save on office space, you don’t need to buy them equipment and if you work with a company like MyOutDesk, all HR concerns are handled for you. Beyond the monetary cost being lower, you will also have a larger pool of talent to choose from, thus guaranteeing that you find a perfect match for you and your business.

 

Dynamic business duo Olivia Cooley & Charles Pulliam share:

“Without virtual assistants (VAs), it limits us and we have more responsibilities in-house. A VA is significantly more affordable to the business pattern. We get more value for the price. This is essential and instrumental for our growth, not only now but long-term… 3 to 5 years out, we will continue to grow our number of VAs.”

 

Achieve more – the first step is getting the help you need to reach the next level in your business. Schedule your free ‘Grow Virtual’ Strategy Consultation’ to get started today!

 

It’s time to maximize your productivity:
Leverage virtual assistants!

‘Grow Virtual’ with MyOutDesk Today

Access more business guides & Schedule a free consultation today!

 

Ultimate Marketing: Video Mastery | with Tony Giordano, Social Agent 2.0

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Take your video mastery to the next level…

  • EVERY Professional Needs Video: Increase your credibility and connection to people with different types of bio / promo videos.
  • EVERY Brand Needs Video: Does your brand name (as a product, service, agent, or team) have a video?
  • EVERY Database Needs Video: How often does your list hear from you and how often is it via a video?
  • EVERY Testimonial Needs Video: There is nothing better than someone else bragging about you. Testimonial videos are HUGE!
  • EVERY Product Needs Video: Show ANY product, service, or house with video that matches what you’re listing (yes, ANY listing)

 

It’s time to maximize your Marketing productivity:
Leverage virtual assistants!

‘Grow Virtual’ with MyOutDesk Today

Access more business guides & Schedule a free consultation today!

 

Stop using only photos & plain text.

You already know video is important, but what are you doing to implement it in your business at the highest level possible? Whether you sell B2B services, insurance, loans, $100k homes or $10M homes, you MUST adapt with video marketing and create a habit in practicing it.

Remember, the brain retains visuals more than text — 95% of messages are retained with using video, and only 10% with using text.

Since 2009, Tony Giordano has used video for over 10 years in his business, now multiple businesses, and coaches clients of his to do the same. Tony will show you how to get more business with simple videos easy to create. You’ll walk away with proven steps that anyone can follow to create videos that get results.

So how do YOU create effective videos easily and on any budget?

In this webinar, learn how to…

  • Set more appointments with these tried and true 1-to-1 videos
  • Create videos on any budget, even if you have no budget
  • Take baby steps now for real results, then grow your budget on proven ROI

 

“I can’t imagine my businesses without MyOutDesk VAs! Shout out to our MyOutDesk VA Joycee!” —Tony Giordano, Author of bestseller, The Social Agent 2.0

 

Free ‘Grow Virtual’  Guide + Strategy Consultation

 

Don’t Lift a Finger with a Marketing Virtual Assistant

Virtual Assistants are up to 70% less than the cost of a traditional employee and will work for you on a full-time basis. Virtual Assistants are the powerhouse behind quality podcasts, webinars, Youtube videos, Tweets, Facebook posts, Instagram photos, and Linkedin articles.

 

Distinguish Your Business From the Rest

Even on a tight budget, you can engage in full-time digital media presence — and save time while producing high-quality content. It’s no secret that your competitors with media steam-engines are leveraging assistant labor, namely virtual assistants.

 

Ready to take over the market share in your field with virtual solutions? MyOutDesk can save you up to 70% on employment costs with experienced, full-time virtual assistants. To book an interview with those in our talent pool, click here. 

 

Don’t do this alone, but with the MOD Family.

Free ‘Grow Virtual’ Guide + Strategy Consultation

 

You are one call away from saving time & closing more deals than you ever had.

Access Tony’s special offer, including a HUGE discount.

The True Value of Remote Staffing | MyOutDesk vs. “The Other Desks”

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Honestly, we hear this more often than we would like. Other virtual assistant companies are hurting the trust that businesses have for virtual assistants — and these are the companies which do not hold the same gold standards as MyOutDesk does. The truth is, there are broad opportunities & huge potential when choosing the right virtual assistant provider & business partner.

Read more

Every Leader Needs Help: The Case for Virtual Assistants

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No matter where you are in life & how successful you’ve been, all leaders know you can’t do everything on your own.

Even Batman can’t save the world without Robin.

Effective Leadership: To make the best use of time & maximize productivity, leaders know how to effectively delegate & benefit from the assistance of others. Even leaders need help!

Let’s face it in today’s digital world, every successful business has its online presence. Whether we like it or not, it’s simply not feasible to operate without technological savviness. When daily busywork can bog you down, leverage the right kind of support that helps you thrive.

 

It’s time to maximize your productivity:
Leverage virtual assistants!

‘Grow Virtual’ with MyOutDesk Today

Access more business guides & Schedule a free consultation today!

 

Every leader needs an assistant

Now, you can have a full-time Virtual Executive Assistant with a career background from your preferred industry and skillset!

A Virtual Personal & Executive Assistant can handle most, if not all of your paperwork, transactions, concierge-related tasks, and even reception calls! Whether it’s working on documentation, managing emails, transaction coordination and the list goes on. A Virtual Personal Assistant can save you valuable time while handling these essential tasks that you do not need to be doing yourself.

 

You can sleep well at night knowing that your work transactions & tasks are handled on time -AND- you have plenty of quality personal & family time.

 

TENURED. COLLEGE-EDUCATED. CAREER VIRTUAL ASSISTANTS

WITH INDUSTRY EXPERTISE IN:

Property management, PR/Publicity, Real Estate, Mortgage & Lending, IT & Technology, HR, Insurance, Marketing, Finance, Retail, Inside/Outside Sales, and much more.

You can acquire top talent for your daily needs even while cutting your costs, saving you up to 70% of the cost of a traditional employee. Professional virtual assistants can grow your everyday capacity. Schedule an interview.

MyOutDesk can save you up to 70% on employment cost

 

MyOutDesk can save you up to 70% on employment cost
Claim a free business strategy consultation & ‘Grow Virtual’ Guide

 

OUTSOURCE YOUR PERSONAL & PROFESSIONAL WORKLOAD WITH PERSONAL ASSISTANT SOLUTIONS

The math is simple with an enormous ROI. A full-time Virtual Personal Assistant will lower your costs, reduce overhead, save time, and leverage professional talent for your career, business, and personal goals.

It’s no wonder entrepreneurs & career-focused professionals trust us most — with 13 years of experience serving over 6,000 clients. Last year we saved our clients $55 million as the highest-rated virtual assistant company with more than 500 verified 5-star business reviews.

 

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