Dive inside the minds and processes of CEOs, managers, nomads, and dynamic entrepreneurs who are building impactful businesses and organizations through this new and innovative movement.
“Leadership is not a matter of authority, it is a matter of influence. A true leader teaches others to understand more, motivates them to be more and inspires them to become more.” — Michael Josephson
Creating and organizing a virtual team is one thing, but in order to indeed be successful, you must learn to lead and inspire effectively. The key is to communicate clearly and establish systems while encouraging your team members to be the best they can be.
The Psychology of Communication in Virtual Teams
Since remote teams face unique challenges in comparison to face-to-face teams, particularly in regards to both verbal and nonverbal cues, you need to implement key strategies that optimize clear, concise communication. In turn, you’ll enforce the concept of shared understanding, which is imperative to virtual team success.
The key is to build trust by encouraging open communication. To do so, schedule a video conference call, allowing your virtual team to meet you and one another. This will significantly reduce the risk of miscommunication and let your virtual team build social bonds.
Relationship-building also helps when it’s time to collaborate — so encourage a culture of communication from the get-go. Taking the time to get to know your virtual assistant is imperative, and when you do connect regularly, be sure to focus on:
- Your unique relationship, asking about them and their current well-being
- Upcoming dates and deadlines, so that you’re on the same page
- Their experience in regards to new projects and ideas
- Your goals and how they can be achieved
- Any obstacles — either that you’d like to overcome or that your virtual assistant would like to discuss
The Principles of Effective Behavior Change
As more and more enterprises conduct business through virtual teamwork, new systems and processes need to be developed in order to maximize productivity. If you would like to alter your team’s current behavior to get more done, you need to lead differently than you would in a more formal managerial role.
Although you should focus on building a relationship with your virtual team members, you’ll also need to establish work rules and procedures. For example, should your team member(s) share information via email, a program such as Basecamp, or another method of communication?
When your team has a clear understanding of what it is they’re expected to do, their behavior will follow. However, you should also ensure that your team members feel empowered to make some of their own decisions, especially when those decisions are related to their area of expertise.
Tactics to Better Influence Your Team
When leading a virtual team, you need to focus on the fundamentals of successful leadership. This includes running regular meetings, developing clear goals, and highlighting individual strengths throughout your team.
Some tactics you can implement, include:
- Having an open chat room where team members can leave messages and questions.
- Choosing the right communication style depending on your needs, priorities, and team members.
- Setting clear deadlines that indicate a sense of urgency while remaining reasonable and clear.
- Increase accountability by assigning specific tasks to specific team members. When doing so, do not assign tasks verbally. Instead, send brief yet concise guidelines via the communication channel of your choosing.
Selecting and Implementing the Right Technology
Although you can create a talented team, this will not be enough. A virtual team requires the right tools and technology to ensure each goal is met. From the importance of a CRM to the benefits of project tracking, this guide will help you optimize your current systems in order to grow your overall revenue.
Want to learn more? Be sure to request your 20+ free growth and strategy guides today!
ENVISIONING OF A NEW REALITY FOR YOUR BUSINESS
Simply put, MyOutDesk equips entrepreneurs & business owners with tools, strategies, and virtual employees – and when combined, businesses have a competitive edge and find growth while efficient systems and processes are put in place.
MyOutDesk proudly provides additional free business growth guides, books, and strategy calls.
See what we are about, and schedule a free consultation with us. We’ll take the time to learn more about your business and offer solutions to foster top talent and lower operational costs for your company.
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MyOutDesk can save you up to 70% on employment cost
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Did You Know? MyOutDesk’s origin story is set during the last global financial crisis of 2008. Yes, that’s right — our business started by scaling businesses with virtual assistants during a recession! Pioneers of virtual assistant services, our first client in 2008 went from five to seventeen VAs with a completely revamped organizational model in short order, and he told MyOutDesk, “Our virtual professionals have shaved $250,000 off our monthly overhead.”
Honestly, we hear this more often than we would like. Other virtual assistant companies are hurting the trust that businesses have for virtual assistants — and these are the companies which do not hold the same gold standards as MyOutDesk does. The truth is, there are broad opportunities & huge potential when choosing the right virtual assistant provider & business partner.
In this STRATEGY-focused webinar, understand the magic of selling physical real estate through virtual solutions. This year is your ultimate test.
Fun Fact: THE Knolly Williams doesn’t go to a showing UNTIL he’s already signing the listing agreement / selling / closing the sale. He’s worked remotely more than he has stayed in an office (started at 23 years old, and he’s in his early 50s now).
As a top-performing real estate broker who has coached tens of thousands of agents & brokers around the world, Knolly Williams has over 300 listings without ever physically seeing any house, and he’s been doing this since 2008!
Tune in to understand his remote business model and how he leverages his virtual assistants to prepare everything. Knolly shared very important tips, tricks and resources on our topic:
“Houses don’t have to be seen to be sold: Virtual Real Estate Selling”
- The new mentality & discipline for selling remotely
- How to do a presentation without being physically present & what they look like
- How to handle objections
- The proven Virtual Real Estate model
Agents didn’t think it was possible to effectively sell virtually until COVID-19 forced everyone to.
Knolly has been featured on ABC, NBC, FOX, CBS, Newsweek and in over 300 newspapers worldwide. He is an author, trainer, national speaker, entrepreneur, real estate broker, and pastor of the Front Row Church.
Knolly’s Sample Team Checklists https://bit.ly/2XmMWZ7
Knolly’s Sample Assistance Form https://bit.ly/36rAXO7
Knolly’s book “Consider it Sold!” https://bit.ly/3bU3LA5
From the beginning MyOutDesk has been developing applications in remote environments with a team of developers from the US, Philippines, Pakistan, and India. Now more than ever it’s important to embrace smooth & modernized delivery pipelines to ensure development and deployment of critical applications.
IT Virtual Assistants can help you build the applications you NEED and QUICKLY for your competitive company. MyOutDesk can save you up to 70% on employment costs with experienced, full-time virtual assistants. To book an interview with those in our talent pool, click here.
Here’s how our remote team is keeping our development pipeline flowing.
Git is a Version Control System. Version control systems “are a category of software tools that help a software team manage changes to source code over time. Version control software keeps track of every modification to the code in a special kind of database. If a mistake is made, developers can turn back the clock and compare earlier versions of the code to help fix the mistake while minimizing disruption to all team members.” (source)
Github is a platform operated by Microsoft that allows developers to store their Git repositories and share them with the world as open source projects or share it with other developers privately as a team.
With Github launching Github Teams for free there is no reason to put off adopting Github as your tool of choice for developer collaboration. It directly integrates with CircleCI, meaning that any commit to any branch is automatically built and tested. This reduces regressions and ensures developers can focus and have peace of mind that their deployment won’t break a critical piece of your application.
Before any code is deployed we also create a pull request and ask for peer reviews. A pull request will bundle the changes and allow other developers to comment, mark specific lines that need to be adjusted, and discuss potential breaking changes. Once a pull request is accepted, a final pull request is built tagging the version before anything goes to production.
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In the past we leveraged Jenkins as our tool of choice for Continuous Integration. Jenkins is a great tool for any company needing complete control over the build process, testing, and even deployment of their software. Unfortunately, you’ll need to run it on your own infrastructure most of the time and maintain verbose and complicated build scripts depending on application complexity. In the past year, MyOutDesk has moved our build process over to CircleCI to allow us to focus on development and testing instead of building & deploying.
CircleCI is a continuous integration & delivery platform that automatically spins up custom or pre-built docker containers to build your application and run it’s tests. CircleCI also has Orbs which simplify the process of configuring your container. This abstraction makes it much easier to extend its functionality (versus writing your own docker scripts).
For our build process we need NodeJS in addition to AWS-CLI. It’s much easier for us to include the Orbs for Node & AWS-CLI in the build definition file (YAML) rather than write our own scripts to install it when the container launches or to build our own custom image. Additionally, we can be sure the testing environment is completely fresh every time tests are executed. CircleCI has their own certified orbs or you can build your own depending on the complexity of your application. Lastly, we pull down the AWS-CLI to allow us to ship artifacts to Elastic Beanstalk.
Top talent Virtual Assistants bring you a huge return on investment.
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Error Reporting & Monitoring
Every application MyOutDesk maintains ships with both Cloudwatch Log Monitoring and Sentry Error Reporting. This is an absolute must when working remotely with a team of developers. There is not a single exception or critical application failure that occurs in our production environments that we are not aware of before it is reported by our internal staff or end users.
Your IT Business Strategy
Working 100% remote with your development team presents a lot of challenges. However, with the right implementation of Github, CI\CD Services, effective review of pull requests, and proper monitoring working with a fully remote development team is a breeze.
IT Virtual Assistants can help you build the applications you NEED and QUICKLY for your competitive company. We’ll say it again, MyOutDesk can save you up to 70% on employment costs with experienced, full-time virtual assistants! To find the talent you need & to book an interview, click here.
MyOutDesk can save you up to 70% on employment cost
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Like most business owners, the past quarter went by as a complete crash course for many.
You can get past the hurdle like we did & see profits again using our free & timely resources:
- Business Continuity Plan – Disaster Recovery
- Internal document for disaster response
- Crisis contingency planning
- Management responsibilities
- The Entrepreneur’s Thrive Guide in Today’s Changing Market
- The CEO Mindset
- How to access government CASH relief
- Reinvent your value & REDUCE operating costs while staying effective
- Go Remote Fast Guide
- Stay productive & save your business
- Effectively transition to a fully remote workplace
- Quick start checklist: Setup & systems, productivity & organization, and culture
Access guides with free consultation here:
You can access all three guides when scheduling a no-frills strategy consultation with us.
MyOutDesk started its business to scale with virtual assistants DURING the last recession, the global financial crisis of 2008. We are uniquely positioned to help you BEST respond to the current health crisis. That’s why we’re offering FREE strategy consultation calls & downloads.
During the call, we’ll walk you through step-by-step on how to use these guides & understand what your business needs to recover ASAP.
In 2018, only 5% of Americans worked remotely. Today, over 50% are attempting to do it, but are they doing it correctly?
Be prepared to shoot back up while understanding today’s market. Don’t wait around like many businesses, and stay ahead of the curve. Schedule a strategy consultation & access these 3 guides today!
From marketing to administrative tasks and even sales, the help of Virtual Assistants offers a ton of benefits. The demand for virtual assistants is multiplying. To help you make the best decision for your business, understand the benefits of virtual assistants here.
(To learn more about virtual assistants, schedule a FREE Business Strategy call with MyOutDesk today!)
Top talent Virtual Assistants bring you a huge return on investment.
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These are compelling reasons to hire a virtual assistant, and for many jobs ranging from administrative work to telemarketing, a Virtual Assistant working remotely is a perfect fit. Here’s what career Virtual Assistants know they contribute when working full-time with clients.
1. Increased flexibility
Regardless of the industry, you’ll experience incredibly busy periods, as well as slower periods. Your goals may also change throughout the year, impacting the types of tasks that need to be addressed. In order to achieve this level of flexibility, a virtual assistant is an ideal solution.
This strategy will allow you to pinpoint opportunities that’ll likely lead to increased productivity and growth — all while you continue to develop new growth ideas and techniques.
MyOttDesk Virtual Assistants are selected through a stringent talent-matching process. They are a professional talent pool with experience serving real estate, healthcare, finance, commerce, utilities, and much more!
MyOutDesk can save you up to 70% on employment cost
2. Cost-saving strategies
When considering hired help, you must compare the potential cost-saving benefits associated with a virtual assistant. When hiring a full-time employee, you’ll need to consider costs related to onboarding, benefits, and other hidden costs.
In contrast, a virtual assistant can help you overcome busy periods without needing to pay someone during slower periods. Although you’ll still need to pay for their services, a virtual assistant is an investment — the type of investment that can significantly boost long-term revenue.
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3. Enhanced efficiency
The old saying, “Two heads are better than one,” could not be closer to the truth. When hiring a virtual assistant to address x, y, and z, those tasks no longer require your attention. Learning to delegate such tasks is one of the most effective ways to boost overall efficiency.
Also, a virtual assistant can help you become much more organized so that you can easily access the files and documents you need when you need them. From bookkeeping to CRM management, a virtual assistant will provide the level of support you need.
4. Consistent customer service
Some weeks seem as though they are hitting like a ton of bricks. As you try to catch up, prospective business is not addressed as it should be. Whether following up with last week’s clients or are sending out client documentation, you can INSTEAD spend your time on more dollar-productive activities and leave the rest to a mighty Virtual Assistant.
In turn, your clients/customers are not getting the attention they expect — and your business could suffer. Virtual assistants can address all of your customers’ questions and concerns, all while you focus on driving your business forward.
5. Greater lead generation
Just imagine being able to grow your client list while you strengthen your relationship with current clients. Perhaps you have a contact list that you have not yet used for marketing purposes? If so, a virtual assistant could create an email or telemarketing campaign to gain more leads and, in turn, grow your client list.
If routine, non-dollar productive tasks are steering your business into a rut, it’s time to eliminate these tasks off your plate. MyOutDesk has been serving business professionals across the country for over 13 years, becoming one of the top service providers in virtual assistant services.
Survive and Thrive
We are here only for your success. That’s why we are offering zero-obligation strategy calls with free access to our guides and books.
Schedule your free business strategy call today. We’ll map out a plan for attaining:
- The CEO Mindset. Lead by example, double down, and gain market share.
- Refreshed value. Understand what people want and need now, and how your business can respond to these demands.
- Becoming an exceptional force – all while reducing operational costs. Reduce operational costs with virtual assistants, a forgivable expense through the SBA. Restructure to a remote workspace and create new plans with a CEO’s mindset.
MyOutDesk brings you 13 years of recession-tackling knowledge. We are committed to supporting your continued drive to champion a thriving business and support your local community during the COVID-19 health crisis. Schedule a free strategy call today.
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Nobody knows remote work like MyOutDesk. Watch this exclusive webinar event to give you complete, step-by-step instructions to take your business remote!
Watch now & download our free how-to guide below!
This week, California implemented a “Shelter In Place” policy, locking down the Bay Area to everything but essential businesses. Washington State has done the same, closing restaurants, bars, gyms, and schools – with other states soon to follow. Make no mistake: for most businesses, this will be a forced transition to a virtual / remote work environment, so prepare now for a smooth, seamless transition! Also, to get the knowledge, support & staffing you need to go fully remote, schedule your Double My Business Strategy Session now!
MyOutDesk has thousands of clients & virtual assistants across the world working in a virtual environment, giving us 13 years of experience in virtual & remote workplace environments – and in this exclusive, upcoming live webinar, we’re going to be walking you through EXACTLY how to take your business remote during the COVID-19 crisis.
This must-watch webinar event is presented as a community service by MyOutDesk to help you prepare, transition, and keep your business going during our current economic uncertainty.
What You’ll Learn In This Webinar
- How Remote Work Differs From In-Office Work
- Fundamental Steps To Get Setup To Go Remote
- How To Prepare Your Employees Mentally
- How to Prospect & Hold Sales Calls Remotely
- How to Avoid Client Cancelations (Key Objection Handlers)
- Beginning & End Of Day Productivity Reports
- Voip Vs. Traditional Phone Systems, What To Use & How To Setup
- Remote Video-Conferencing Software: What To Use, When & How To Use It
- Team Chat Software: How To Effectively Setup & Manage A Team Chat Environment
- Personal Communications Solutions: Facetime, iMessage, Skype & Messenger
- Remote Documents & Signatures: Docusign, FedEx & More
- Remote Productivity: Time Blocking, Managing Family & Work Responsibilities)
- Naming Conventions For Share Files & Folders
- Productivity (Time Blocking, How To Manage Your Time)
- File Sharing Solutions for Remote Teams
- Important Checklists, Guides & To-Do Lists
- Using ScheduleOnce For Meeting Management
- How To Run A Virtual Meeting
- Task Management Solutions To Stay Organized
In Chinese, the word “crisis” means danger + opportunity. In today’s market, agile businesses will adapt to new rules & challenges of the remote workplace & rise to the top of the market, while brick & mortar competitors continue to struggle & lose market share. Which of these would you prefer to be?
Get The Free Materials In This Webinar
- SOP Framework
- Building A Remote Work Culture
- Shelter In Place Guide
- #1 INTERNATIONAL BEST SELLING BOOK: Text SVP to 31996
Virtually any professional services business can go remote: from real estate to telemedicine. The question is how to do it quickly & effectively. MyOutDesk is your partner in going remote – schedule your Double My Business Strategy Session now and let us help you!
Lock-downs, social distancing and community quarantines are in full force all over the world and for those whose who are able to accommodate it, working from home is the new norm for many businesses as well. Switching from a normal office set-up to a remote setting can be a huge adjustment and those of us who have been doing this for years would like to share some tips and insights on what you can do to ensure that you and your business continues to thrive despite this major shift. Make sure to read all the way to the end, we’ll be sharing some other articles we’ve posted in the past that might be helpful as well!
Navigate the ins and outs of running your team remotely with a MyOutDesk Virtual Assistant. Book a consultation with us today to find out how.
Your Home Office
Setting-up a home office can be a great way to ensure that you continue to remain focused on your daily grind. If you don’t have one already, make sure you have enough space and all the materials and supplies you need. Anything from stacks of notepads and sticky notes, a corkboard and even a snack drawer, think of everything you usually need at your office desk and make sure you have them handy. You might need to invest in some hardware or technology that could be very helpful to you as well. Like a good pair of noise-cancelling headphones or headset, a webcam etc.
If space is an issue for you, putting up a divider of some sort can be a great option. If you have children, roommates or other people who are staying home just like you, have a conversation about what you need and perhaps agree on “quiet-time” or “do not disturb” hours so you can all focus on what you need to get done.
The important thing is to focus on the positives of working from home, like your fully equipped kitchen and the fact that you can wear your PJ’s to work, oh and did we mention the short and hassle free commute from your bed to your desk?
Leading a remote team will have its unique challenges but if you are able to set it up well then you can expect smooth sailing. By setting specific parameters that you not have had to do in your office, you can all go on as you usually do. Asses the roles in your team and how working remotely might change the dynamics of that role and find solutions to how those differences can be addresses in your new setting. As time goes on, make sure you are all clarifying and re-clarifying goals and roles so that nothing slips through the cracks.
A disruptive event like coronavirus will generate new and competing tasks across the business. As a result, leaders need to continually clarify goals at the team and individual level to stay focused on key priorities. A great way to keep track of this is by using a project management tool like Monday or Slack. Make sure all members of your team is updating their boards consistently and in real time so that nobody gets lost and everyone knows each other’s’ progress.
Keep your team’s unity strong by creating ways to interact online. Schedule regular meetings via applications like Zoom or GoToMeeting. Many programs offer free subscriptions and many are offering free services for companies and businesses in light of the coronavirus. Make sure you also set time to have interactions that are not work related so that you and your team have a chance to check-in on each other’s personal lives.
The Harvard Business Review suggests the following:
Take a virtual tour. At the start of a project, encourage each person to take a few minutes to show the team his or her home workspace and share some personal context. What are the possible distractions — like barking dogs, noisy passing trucks, or kids coming home from school? The aim is to help colleagues develop an understanding of each person’s work context so they can be more sensitive to each other’s constraints.
Acknowledge non-traditional workspaces. Michael, a millennial working in New York City, lives in an apartment with multiple roommates and doesn’t have private office space for working at home. If some of his roommates are also working remotely, he is likely to face the challenge of people walking or talking in the background during video calls. Let Michael know you appreciate his challenge and are open to discussing alternatives like flexing work hours so that calls happen when it’s quieter for him.
Keep your assumptions or stereotypes in check. Sarah, an executive participating on a conference call, received a text message from a colleague: “Mute yourself. We can hear your baby crying.” She replied: “My baby is napping. That’s Matthew’s son you heard.” The ambiguity inherent in having team members working from home can lead to biased assumptions about focus and commitment to work.
Here are some articles we’ve published that might further help you out as you lead your virtual team:
- CORONAVIRUS ENCOURAGES VIRTUAL WORKSPACES & REMOTE WORKING
- FAST GUIDE: SETTING UP FOR REMOTE WORK AMID A HEALTH CRISIS
- THE DUMMY-PROOF GUIDE TO BUILDING A REMOTE CULTURE: 20 STEPS FOR 2020
- LEADERSHIP FROM AFAR: EFFECTIVELY MANAGING A REMOTE/VIRTUAL TEAM
- 4 POWERFUL KEYS TO REMOTE STAFFING SUCCESS IN 2020!
- TIME SENSITIVE: YOUR CORONAVIRUS PREPAREDNESS GUIDES
- HOW TO BUILD AMAZING WORK CULTURE FOR YOUR VIRTUAL TEAM!
While the coronavirus and other such calamities might lead to disruption and cause you to have to change things quite drastically, we now have technology and means to be able to adjust with the right strategies.
If you would like to find out more about MyOutDesk Virtual Assistants and how they can become key players in your team during this time, please schedule your consultation so we can help you out.
When it comes to the fear, uncertainty & doubt associated with the ongoing COVID-19 outbreak, it’s important to remember that employers play arguably the most important role in preventing panic. We’ve all seen the growing number of headlines in the news about COVID-19 and the ensuing state of public hysteria. By educating & reassuring your team, you’re in a good role to help them make keep a level head & make good decisions – both for the business as well as in their personal lives.
If you’re scrambling to decide how to best ensure employees, this is the guide for you. We at MyOutDesk are offering you a free and easy communications guide to best discuss health risks and safety with your employees, and if you If you want to learn more about remote & virtual solutions, Schedule a Free Consultation Now.
Here’s what you need to communicate for reassuring your team and tackling the panic:
1. Striking a Balance on Communication
In the workplace, employers take up the role of protecting their employees, enacting response plans, and overall fostering a state of preparedness. Employees trust their place of employment for reliable information and guidance. Through all the panicked news headlines, you will present a voice of reason.
We’ve sifted through the facts for you. Here at MyOutDesk, we’ve distributed various guidance communications for our employees, including an FAQ Notice that your business can use as well.
2. All-Hands Meetings
Host a special team meeting to discuss the health crisis. We’ve included a template to help you form your special meeting agenda.
The meeting topics:
- Communicate the supportive and positive environment at the workplace.
- How the company is taking active approaches to promote health and safety
- Overview on how to find reliable information and avoid sensationalized sources.
- Special training on remote work as a preparation tool.
We took the meeting virtually via video conference to make it accessible to all physical and remote employees, as well as for cautious employees.
3) Rely on Information from Official Health Authorities
Discuss with your employees on finding reliable information from local and national health authorities. As tempting as the checking the news may be, media often times are sensationalizing the health crisis, fostering panic instead of promoting preparedness.
The CDC and your local health authorities will give the most accurate information about the immediate impacts and risks of the health crisis for your community.
Link to Centers for Disease Control and Prevention (CDC):
- Download the CDC CoronaVirus Risk-Assessment & Decision-Making Flowchart
Helpful CDC Fact Sheets to Print, Email, and Distribute:
- What you need to know about coronavirus disease 2019 (COVID-19)
- Risk Assessment and Public Health Management Decision Making
- Catalog of Communication Print Resources
Relevant Helpful Resources
- Fast Guide: Setting Up for Remote Work Amid a Health Crisis
- Communications Templates: Coronavirus Guidances
The following resources are centered around virtual assistant services, yet they are helpful resources for any business that are promptly transitioning to remote work and want to train any virtual employee.
Staying Safe While Keeping Business Afloat
The Centers for Disease Control and Prevention (CDC) website recommends businesses to actively encourage employees to stay home and/or to practice good hand hygiene and coughing/sneezing etiquette in the workplace.
Luckily, our Virtual Professionals are most optimally positioned to work remotely from their homes. We encourage your business to take advantage of and utilize the telework tools and systems that are in place with your Virtual Professional(s) should you need to expand remote work for your employees.
We pray that your team, families, and communities remain safe and healthy during this time of heightened concern. If you want to learn more about remote & virtual solutions, Schedule a Free Consultation Now.