Property Management Virtual Assistants. Keep every unit filled, every work order moving, and every tenant answered.

Add a dedicated property management professional who handles the day-to-day — maintenance coordination, leasing and listings, document collection, rent and AR follow-up, and tenant calls — inside the property management software you already use. Your process, your approvals, your oversight, with a vetted full-time pro keeping the office moving.

  • Maintenance, leasing, tenant calls & rent — one owner who learns the software you already run
  • Phones covered around the clock — staff across time zones for after-hours and weekend tenant calls
  • Cut overhead up to 70% vs. a local hire — one all-inclusive rate, no payroll or benefits
  • Up and running in about 7 days with a free rematch guarantee
Pat ClearyJessica FoxScott YokleyWanda SmithChris Miller

Trusted by 8,500+ business owners

Find Your Property Management VA Today

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RingCentral
Medium
Brightstar
Zillow Group
Sierra Interactive
Belami
Infiniti
TechRadar
RingCentral
Medium
Brightstar
Zillow Group
Sierra Interactive
Belami
Infiniti
TechRadar
RingCentral
Medium
Brightstar
Zillow Group
Sierra Interactive
Belami
Infiniti
TechRadar
$140M+
Saved for clients vs in-house hiring
8,500+
Clients served since 2008
18+
Years placing virtual assistants
70%
Up to, lower cost than a local hire

Where property management offices lose time

Make MyOutDesk your property management back office.

MyOutDesk is more than a staffing service. We match you with a dedicated, full-time property management VA — vetted, capable talent who learns your systems and processes quickly, at a fraction of the cost of an on-shore hire. They handle the recurring execution — work orders, tenant calls, leasing, document collection, and rent follow-up — while your managers keep the decisions and approvals. You get reliable coverage inside the software you already run, not another vendor to manage.

Maintenance requests pile up faster than you can dispatch

Work orders sit in a queue, tenants call back frustrated, and vendors slip without anyone chasing them. The office spends its day reacting instead of staying ahead of the portfolio.

Your property management VA takes over

Your VA logs every request, schedules the vendors you've approved, chases open work orders to completion, and keeps tenants updated — so nothing sits.

The phones never stop, and leasing pays for it

Tenant calls and emails eat the whole day, so renewals, showings, and prospect follow-up keep slipping. Empty units stay empty while your managers play switchboard.

Your property management VA takes over

Your VA fields tenant calls and emails, routes the urgent ones to the right manager, and handles routine follow-up — including after-hours and weekends — so your team gets focus time back.

Vacancies and missing paperwork drain your margin

Stale listings, slow document collection, and renewals that lapse without notice cost real money every week — and they're the first things to fall behind when the office is slammed.

Your property management VA takes over

Your VA keeps listings current, coordinates showings, collects and verifies applications, and flags renewals before they lapse so units turn faster.

Trusted by property managers who needed coverage that scales with their doors

5.0 / 5

67 verified reviews

Google

4.9 / 5

305 verified reviews

From a property management client

"We're getting at least 5x what we pay them back."

Sean Tagge put MyOutDesk VAs on the admin that was burying his team. The result: his local people got back to projects and closing deals — the work that actually moves the portfolio.

S

Sean Tagge

Partner & COO, Property Management

Client success story
"Best cost-to-benefit ratio — we're getting at least 5x what we pay them back in return. With our VAs, our local people step up to what they're best at: projects and closing deals, instead of overwhelming admin tasks."

In their words

Property managers, real results

"Our property management VA focuses on contracts, credit checks, application verifications, repair coordination, tenant and appointment viewings, and vendors. She speaks really well and connects nicely with our tenants and property managers."
D

Doreen Tando

Owner & Broker

Client story
"The value for us is more phone calls answered, which means more properties we're leasing — faster, throughout the month. We're commission-based, so that's a big benefit to our business."
W

Wendell Burris

Property Manager

Client story
"Finding a good VA can seem almost impossible. With MyOutDesk's strict standards and pre-screening, you truly just have to find a fit for your company — the rest of the screening is done for you."
J

Jeremy Taylor

Founder & CEO

Client story

What your property management VA handles

Take the day-to-day off your office's desks.

Give maintenance, leasing, tenant communication, documents, and rent a dedicated owner who works inside your PM software and your approval process.

Maintenance & vendor coordination
Keep every work order moving from request to completion without your managers chasing it.
Log maintenance requests and create work orders in AppFolio, Buildium, or Propertyware
Schedule vendor and contractor visits on your manager's priorities and approval
Follow up on open work orders and update tenants on repair status
Track completion, flag overdue items, and compile maintenance reports
Leasing, listings & showings
Keep vacancies low with current listings and a steady follow-up cadence on every prospect.
Update and maintain listings on Zillow, Apartments.com, Realtor.com, and your website
Schedule showings and coordinate access with tenants and leasing agents
Follow up with prospects after showings and route qualified leads to your team
Upload photos and keep availability and pricing current across every platform
Tenant communication & phone coverage
Make sure tenants always reach a person — on the hours you set, including after-hours and weekends.
Field inbound tenant calls and emails and route urgent issues to the right manager
Send community notices, policy reminders, and scheduled communications
Follow up with tenants on outstanding paperwork and move-in requirements
Log every interaction in your PM software for a complete communication history
Documents, rent & accounts receivable
Keep files complete and rent on track while your team keeps approval authority.
Organize lease files, prepare renewal letters, notices, and move-in packets
Compile and verify tenant applications, credit checks, and verifications
Send rent reminders, log payments, and update tenant ledgers
Flag delinquencies, prepare aging reports, and reconcile against deposits

Property management VA roles

One VA to start, or a team across your whole portfolio

Start with one full-time property management VA or build a bench across maintenance, leasing, tenant support, documents, and accounting.

Maintenance Coordinator

Work orders, vendors & follow-up

Tenant Support VA

Calls, emails & requests handled

After-Hours Receptionist

Overflow & weekend call coverage

Leasing Assistant

Listings, showings & prospect follow-up

Lease Administrator

Files, renewals & notices

Application & Screening VA

Credit checks & verifications

Document Collection VA

Applications, packets & paperwork

AR & Rent Collection VA

Reminders, ledgers & delinquencies

Showing Scheduler

Coordinate tours & access

Make-Ready & Vendor Coordinator

Turns & contractor scheduling

Owner Reporting VA

Owner statements & comms

Move-In / Move-Out Coordinator

Inspections & turnovers

How we compare

Freelancers and DIY hiring leave gaps. Here's the difference, at a glance.

Other options
MyOutDesk
Time to hire
Weeks to months
As little as one week
Vetting
DIY or self-reported
6-stage screen, top 0.7%
Commitment
Rarely full-time
Dedicated, full-time
Cost
Salary, benefits & overhead
One flat monthly rate
If it's not a fit
You start over
Free rematch
Oversight
On you
MyTimeIn monitoring, assigned account manager
Compliance
Your responsibility
SOC 2, HIPAA Ready

How it works

Getting started takes minutes, not weeks. Four simple steps from hello to your VA's first day.

  1. Free strategy call

    A no-obligation call to learn your goals, your challenges, and what a win looks like.

    No commitment
  2. AI-Powered

    Free AI JD + Success Plan

    Our AI builds a tailored job description, then we lock in KPIs and 30-, 60-, 90-day milestones together.

    Yours to keep
  3. AI-Powered

    AI Matching & Real Interviews

    Our team leverages AI to match our bench by skills, experience, and industry fit — we review them to make sure they meet your requirements, then schedule the interviews.

    You choose
  4. Launch

    Your VA gets a start date — we monitor and support onboarding, training, and check-ins, and tackle any issues that come up.

    We handle the rest

Built for trust

Your data and your operations, protected to the standards regulated industries demand.

SOC 2 certified

SOC 2

Audited controls for enterprise-grade data security.

HIPAA compliant

HIPAA Ready

BAA-ready safeguards for protected health information.

Independently audited

Verified by third-party auditors — never self-reported.

In-office available

Supervised, on-site teams when your work calls for it.

Device security

Every device meets baseline compliance — fully managed, hardened devices available on request.

Ready to keep your units filled
and your office moving?

We've had 18+ years to perfect our talent sourcing, matching, and interview process to make sure that only the best of the best serve our clients, and it shows.

No commitment required