Give providers their time back
Every hour spent charting, chasing prior auths, or rescheduling is an hour not spent with patients. Your assistant absorbs the busywork so your clinical team can stay focused on care.
Virtual Medical Assistants. Caring, dedicated people who carry the work behind great patient care.
Your providers should be with patients, not buried in charting, scheduling, and paperwork. MyOutDesk gives you a dedicated medical assistant who treats your patients and your team with real care and takes the administrative load off your practice at up to 70% less than an in-house hire.
- Works directly inside your EHR — charting, scheduling, and patient records kept clean and current
- Handles the admin that slows you down — scheduling, billing, prior auths, and patient follow-up
- Up to 70% less than in-house staff with one all-inclusive monthly rate
- BAA-ready, with HIPAA training & fully managed devices available
Trusted by 8,500+ business owners
Let's Work Together
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Why a dedicated medical assistant
Less time on paperwork. More time on patients.
The work that keeps a practice running — charting, scheduling, billing, records — doesn't have to fall on your providers or your front desk. A dedicated MyOutDesk medical assistant takes it on, works inside the systems you already use, and keeps everything accurate and on time.
A caring extension of your team
More than a task-doer. A warm, dependable person who treats your patients and your staff with the same care you would, and genuinely wants your practice to do well.
Built for healthcare, end to end
Front desk to back office — scheduling, intake, billing, records, and patient communication handled accurately and on time by someone who knows the work.
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Give providers their time back
Every hour spent charting, chasing prior auths, or rescheduling is an hour not spent with patients. Your assistant absorbs the busywork so your clinical team can stay focused on care.
-
A caring extension of your team
More than a task-doer. A warm, dependable person who treats your patients and your staff with the same care you would, and genuinely wants your practice to do well.
-
Built for healthcare, end to end
Front desk to back office — scheduling, intake, billing, records, and patient communication handled accurately and on time by someone who knows the work.
A real person, on your team
Meet Sofia, Your New Medical Assistant
Sofia is a real, full-time medical assistant — HIPAA-trained, experienced in healthcare admin, and genuinely caring — who works inside your EHR, keeps charts current, manages your schedule, and keeps billing and records moving. She becomes a warm, dependable part of your team, not a faceless service.
- Works inside your EHR and practice management system
- Updates charts, encounter notes, and patient records
- Manages provider schedules and appointment flow
- Handles insurance verification, billing, and claims support
- Routes records, referrals, and prior authorizations
Where a human touch matters
A Real Person Who Cares About Your Patients
Behind every chart, schedule, and phone call is a patient who deserves to feel cared for. A great medical assistant brings more than skill — they bring real warmth and patience to the practice they support, whether they're putting a nervous new patient at ease or making sure a referral never slips. Primary care, dental, behavioral health, home care, therapy, and specialty practices feel that difference every day.
Compassion
Genuinely cares about your patients and the people on your team
Healthcare fluency
Knows the terminology, workflows, and pace of a busy practice
Patience
Kind, unhurried support for patients who reach out anxious or unsure
Trust & rapport
A dependable, familiar presence who becomes part of your team
Therapy & behavioral health
"Our VA does a lot for us — she answers all the emails and replies to most of the inquiries, she answers the phone, she returns voicemails and she handles our intake coordination for scheduling our therapists and the necessary paperwork to get them ready for the appointment!"
Keeley Teemsma
CEO, Refresh Psychotherapy
Home care & senior living
"It's been a very positive experience — easy to set up and get going. Our VA has a healthcare background, she knows the lingo, and she's hungry to achieve. She likes the challenge. It's a beautiful thing."
Chris Miller
Owner, BrightStar Care
Trusted by practices that needed reliable support fast
5.0 / 5
67 verified reviews
Google
4.9 / 5
305 verified reviews
From a business owner
A real person who makes everything run smoothly.
Steven Steiner's review captures what a great assistant actually feels like day to day: professional, proactive, and reliable enough to take real work off your plate.
Steven Steiner
Business owner
Verified Google review
"Rochelle is the absolute best — professional, efficient, and incredibly dedicated. She has streamlined my workflow, taken tasks off my plate, and consistently gone above and beyond to ensure everything runs smoothly. Her attention to detail, proactive approach, and reliability make her an invaluable asset."
What your assistant handles
Charting, scheduling, billing, and records — owned by a real person.
Your medical assistant keeps your EHR current, your calendar full, your claims moving, and every patient request followed through.
- Clinical documentation & charting
- Keep encounters documented and charts current without pulling your providers into after-hours paperwork.
- Encounter notes and chart updates entered in your EHRScribing support for in-office visits and telehealthLab, imaging, and result entry and routingPatient histories and demographics kept current
- Scheduling & front office
- Keep the calendar full and the front desk running without adding headcount.
- Appointment booking, rescheduling, and confirmationsReminder calls and texts to cut no-showsProvider calendars managed across your team and toolsNew-patient intake and digital forms collected
- Billing & revenue cycle
- Protect your revenue with accurate, on-time billing support behind the front desk.
- Insurance eligibility and benefits verified ahead of visitsClaims prepared, submitted, and followed upCharge entry and payment posting kept currentDenials and outstanding balances worked by your rules
- Records, referrals & coordination
- Keep information moving cleanly between patients, providers, and payers.
- Prior authorizations requested and tracked to approvalReferrals coordinated and documented for your teamMedical records requests fulfilled and routedPrescription refills and patient messages routed correctly
Client stories
See what changes when you add a real person to your team.
How we compare
Freelancers and DIY hiring leave gaps. Here's the difference, at a glance.
Other options
MyOutDesk
Time to hire
Weeks to months
As little as one week
Vetting
DIY or self-reported
6-stage screen, top 0.7%
Commitment
Rarely full-time
Dedicated, full-time
Cost
Salary, benefits & overhead
One flat monthly rate
If it's not a fit
You start over
Free rematch
Oversight
On you
MyTimeIn monitoring, assigned account manager
Compliance
Your responsibility
SOC 2, HIPAA Ready
How it works
Getting started takes minutes, not weeks. Four simple steps from hello to your VA's first day.
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Free strategy call
A no-obligation call to learn your goals, your challenges, and what a win looks like.
No commitment - AI-Powered
Free AI JD + Success Plan
Our AI builds a tailored job description, then we lock in KPIs and 30-, 60-, 90-day milestones together.
Yours to keep - AI-Powered
AI Matching & Real Interviews
Our team leverages AI to match our bench by skills, experience, and industry fit — we review them to make sure they meet your requirements, then schedule the interviews.
You choose -
Launch
Your VA gets a start date — we monitor and support onboarding, training, and check-ins, and tackle any issues that come up.
We handle the rest
Built for trust
Your data and your operations, protected to the standards regulated industries demand.
SOC 2
Audited controls for enterprise-grade data security.
HIPAA Ready
BAA-ready safeguards for protected health information.
Independently audited
Verified by third-party auditors — never self-reported.
In-office available
Supervised, on-site teams when your work calls for it.
Device security
Every device meets baseline compliance — fully managed, hardened devices available on request.
Ready to add a caring, capable person
to your practice?
We've had 18+ years to perfect our talent sourcing, matching, and interview process to make sure that only the best of the best serve our clients, and it shows.
No commitment required