Indispensable Virtual Assistants for
Property Management
Hire a virtual assistant for your property management company so you can stay focused on keeping your properties full & tenants happy – not on repetitive paperwork & background checks.
Virtual Assistants for Improved Property Management Efficiency
MyOutDesk virtual assistants support property managers in tasks such as rent collection, tenant communication, maintenance coordination, and lease management. By outsourcing these functions, property management companies can streamline operations, deliver exceptional tenant experiences, and focus on property value optimization.
Our Virtual Professionals can utilize property management software and tools, enhancing efficiency in tasks like property listing management, tenant screening, and document organization. With the support of virtual assistants, property management companies can not only optimize their day-to-day operations but also proactively plan for the future by leveraging data-driven insights and strategic recommendations provided by their virtual assistant partners.
What an Property Management Virtual Assistant can do
Administrative Assistance
- Utilize property management software like AppFolio, Yardi, or Buildium for efficient property management
- Utilize property management software to manage tenant & vendor communication and maintain organized records
- Assist in organizing property maintenance and inspections
- Keep track of payment, lease and renewal dates to efficiently and effectively manage real estate portfolios
- Conduct tenant application and screening processes, including verifying rental history and employment
Accounts Receivable/Payable Support
- Call to remind and collect monthly rent payments and late fees to tenants’ accounts when applicable, following the terms of lease agreements
- Process rent payments received from tenants, reconciling payments and updating record
- Maintain detailed tenant account records, tracking rent payments, security deposits, and other financial transactions
Tenant Support
- Act as a point of contact for tenants, addressing property inquiries, requests, and concerns via phone, email, or messaging platforms
- Receive and log maintenance requests from tenants, ensuring timely and efficient coordination with maintenance staff or vendors
- Provide guidance on online payment platforms or direct tenants to appropriate payment channels
- Provide guidance to tenants during move-in and move-out procedures, including walkthroughs, security deposit refunds, and property condition documentation
Property Management Marketing Tasks
- Create and manage property marketing materials, including brochures, virtual tours, and property listings
- Assist in advertising vacant properties on various online platforms and social media
- Managing property listings on real estate websites and platforms like Zillow, Trulia, Realtor.com, and Apartments.com
- Interact with reviewers and prospective renters on social media such as Facebook, Twitter, Instagram, Google Maps, Yelp, and other review platforms
Related services
Administrative
Virtual Receptionist
Customer Service
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What Our Clients Are Saying
“MyOutDesk is a great option when you need a virtual assistant! They do all the heavy lifting to find the best candidate and assist with management in order to get up and running ASAP.”
“Our experience with MyOutDesk has been amazing! They have provided us with hard working and dedicated virtual assistants with the skill sets that meet our company needs. We set high standards and they have met them all. They’ve saved our company time & money.”
“Because we’re in an investments and securities business, our client information and handling needs a US-based person with advanced biometrics access — but our VAs are excellent for tasks that revolve around supplementary data collection and entry. Our VAs take in all the data, plots them in our systems and the systems drop them into our models for underwriting”
“A MyOutDesk virtual assistant can help your office provide a consistently higher level of service from recognition to communication, to the calendar, to anything you can imagine. Having my virtual assistant has just been transformational for me. I really love my VA, she’s fantastic!”
“It was frustrating back when we were scaling Boomtown, trying to find the right people & delegate to break through the ceiling. Many of my customers have that problem also. There’s a lot that goes into finding the right talent, and MyOutDesk does a fantastic job of that for its customers.”
“The whole team at MOD has been fantastic to work with. Very professional from start to finish. We look forward to a long working relationship with them.”
“I’ve had MyOutDesk virtual assistants for over 6 years now – our virtual assistants take care of the things that naturally slow me down. They’re going to make your systems better, and take care of things that you don’t see, and help keep you in the zone making money.”
“There’s absolutely value in having a real estate virtual assistant – especially on the lead generation & nurturing side of things. For a mortgage broker or loan officer to be able to cultivate & nurture a lead while they build a relationship with the client is very important. There’s definitely value in that, especially in today’s industry.”
“I’ve used MyOutDesk for several years now for transaction coordination, lead followup, media & marketing, etc. If it can be done behind a computer or phone, their VA’s will rise to the challenge. I highly recommend them to get more done without breaking the budget.”
“MyOutDesk is the best company out there. Hiring a VA is tough and finding a good one is almost impossible it seems sometimes. With MyOutDesk’s strict standards and pre-screening you truly just have to find a fit for your company because the rest of the screening has been done for you”
“I would highly recommend MyOutDesk for any of your Virtual Assistant needs. They were able to screen several VA candidates for the position that we needed and provided a high-quality candidate within 48 hours that currently exceeds our expectations.”
“Anybody who’s gone to business school in the last 20 years has had 1 commandment hammered into them: if it’s not your core business, outsource it. Security, travel, tech, human resources – it’s not your core business, outsource it!”
“My experience with MyOutDesk has been great! My VA is responsive, hardworking, motivated, eager to learn & optimistic about prospecting for me. She values her job and appreciates the work. It’s a great addition to my business and I highly recommend MyOutDesk!”
“A virtual assistant allows your team members more time to focus on their “one thing” without sacrificing client satisfaction. In our business, they do lead followup & transaction coordination. Our VA’s keep our followup time down and help our executives effectively focus.”
“We’ve been very pleased with the amount of escrows opened by our MyOutDesk virtual assistants. I really like working with our virtual assistants – its a game changer and massive value to our real estate partners! I strongly recommend hiring a mortgage virtual assistant today, the return on investment you’ll see will be absolutely tremendous!”
Helpful Resources
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