Jenny Duncan
Nov 2019
Very personable, informative and helpful!
Hire a qualified
Inside Sales Virtual Assistant
Hire an inside sales virtual assistant to handle phone prospecting tasks like warm & cold calling, lead screening, prospect & client follow-up & lead nurturing to create new business opportunities!
Why Inside Sales VAs
Build a Predictable Pipeline with an Inside Sales Virtual Assistant
Revenue suffers when follow-up lacks structure. Prospecting and lead generation are essential to growth, but they require disciplined, consistent execution. When revenue leaders are focused on closing deals and supporting existing clients, proactive outreach often becomes inconsistent. Over time, that inconsistency slows pipeline velocity and limits predictable growth.
Unworked Leads Erode ROI
Leads that aren’t contacted quickly, or followed up with consistently, lose value fast. Marketing spend compounds only when outreach is disciplined and measurable. When follow-up is informal, delegated without oversight, or deprioritized during busy cycles, conversion rates decline and acquisition costs rise.
How We Help
Our Inside Sales Agents operate as structured pipeline support, embedded within your CRM, reporting cadence, and outreach workflows. They execute disciplined, repeatable follow-up across inbound, outbound, and re-engagement campaigns, ensuring prospects are contacted, qualified, and advanced with consistency.
What We Handle
What A Virtual Inside Sales Agent Can Do For You
Lead Generation
Identify and capture potential leads through a variety of platforms to keep your sales pipeline full.
View details
Warm & Cold Calling
Reach out to potential clients from purchased and inbound leads to generate new business opportunities.
View details
Lead Screening & Qualification
Pre-qualify leads so your closing agents only spend time on the most promising prospects.
View details
Client Prospecting
Develop targeted prospect profiles and generate lists of potential clients based on your ideal customer.
View details
Lead Nurturing
Move potential leads through the sales cycle with targeted follow-ups and automated content delivery.
View details
Security & Compliance
Your data is protected by enterprise-grade security
Every MyOutDesk virtual professional operates within a security framework built for the world's most regulated industries. From SOC 2 certified operations to CIS Level 2 hardened devices, we go beyond industry standards.
SOC 2 Type I Certified
Verified controls for enterprise security
CIS Level 2 Hardened Devices
MyOutDesk managed endpoints secured to CIS Benchmark standards
HIPAA Compliant
BAA-ready safeguards for protected health information
PCI-DSS Compliant
Payment card data handled with certified controls
Identity-Verified Talent
Dual-stage live video, government ID, and document verification for every hire
NDA by Default
Every VA signs our NDA; we honor yours on request
Real virtual assistants, amplified by AI
Every MyOutDesk VA is trained through MOD University to use modern AI tools, then paired with the AI toolkit your work needs. A real person still reviews every AI-assisted deliverable before it reaches you, so your inside sales agent works faster and cleaner, with the judgment AI doesn't have.
-
Trained
MOD University
Prompting, verification, and role-specific AI workflows, refreshed as the tools change.
-
Equipped
Your stack, your rules
Your VA works inside your AI tools, on your accounts, under your governance.
-
Trusted
Human-in-the-loop
A real person reviews every AI-assisted deliverable before it reaches your customers or CRM.
See the Difference
How We Compare
| Feature | Full-Time Hire | Freelancer / Marketplace | MyOutDesk |
|---|---|---|---|
| Time to hire | 4-8 weeks | 1-2 weeks | As little as 1 week |
| Screening | You run it | Self-reported | 6-stage vetting, 1% pass rate |
| Education | You verify | Unverified | College degree required |
| Dedicated to you | Yes | Rarely | Yes, full-time |
| Time zone coverage | One person, one shift | Their schedule, not yours | Works your timezone; 24/7 coverage available |
| Cost structure | Salary + benefits + overhead | Hourly, unpredictable | Flat monthly rate, all-inclusive |
| If it doesn't work out | Start over | Start over | We rematch at no extra cost |
| Oversight tools | You provide | None | Productivity tracking included |
| Legal entity (US & PH) | N/A | No | Yes |
| SOC 2 compliance | Your responsibility | No | Third-party audited |
| HIPAA verified | Your responsibility | No | Yes |
Verified Reviews
What Our Clients Say
4.9 (304 reviews)
-
-
Lenny LaRocca
Feb 2021MOD is excellent to work with and to help you find talent & skills for your business needs.
-
Russ Downs
Jan 2020We worked with Abby of MyOutDesk to find out newest team member to manage our marketing department. After only interviewing 4 people we found a great match for our team. We look forward to building on this relationship to find more talent at MyOutDesk in the near future. Thanks Abby!
-
Eboneese The Broker
Feb 2020An amazing experience so far. As a busy realtor, it was hard for me to sit down to start this process for someone I really need as a part of my business growth. My Out Desk has made this process very easy. I'm excited that it took a day to pick my ISA. My Out Desk pick the prefect candidates
-
JP and Associates Realtors Office
Dec 2018Quick and courteous customer service!
-
Erica Thau
Jul 2020The MOD team has been wonderful to work with in finding a virtual assistant for me and my Real Estate business. Everything was smooth and communication was amazing.
-
Richard Harless
Mar 2021MyOutDesk was very helpful in sourcing and selecting candidates! I have been thoroughly impressed by their professionalism and support!
-
Sam Bingham
Sep 2019Had a great experience on boarding with MOD to hire a virtual assistant. We just selected our virtual ISA to begin calling next week, but so far the experience has been great and everyone has provided the level of service we want and expect. They sent us very qualified candidates who we were able to interview, and we selected a reliable virtual assistant with previous real estate experience, which is exactly what we were looking for when we hired MOD. So far, so good! Will recommend.
-
Codie Sanchez
Feb 2020This company gets how to build teams and processes. Beyond excited I found them.
-
Joseph Cardinale
Jun 2021I have to say, I was exited to see the professional process they had set up from the start of defining the requirements and attributes of my future hire. Then the interview process where I got to interview 3 very good candidates of which one matched my needs fantastically and resulted in hiring that candidate. I highly recommend MyOutDesk!!
Helpful Resources
Sales Articles & Guides
Tips, strategies, and insights to help you get the most from your sales virtual assistant.
Inside Sales
Why You Need A Virtual Sales Development Representative
We’ll discuss what a Sales Development Representative is, how to find the right candidate for your company, what to look out for in a good candidate, and why you need them to grow and scale your business.
Read more
Inside Sales
How To Train Your Virtual Real Estate ISA
If you’re looking for the best real estate strategy to gain market share and capture more leads, here’s how to hire & train an ISA (inside sales agent). You can use LPMAMA to guide Real Estate ISAs through each of your calls so you can make sure that you always complete the details that you need, matched with a superb quality of call with our leads as you sound more conversational and free flowing.
Read more
Virtual Assistants
The Smarter Way to Scale in 2026: Why AI Won’t Replace Your Virtual Assistant
AI-powered virtual assistants are emerging as the smarter way to scale in 2026, combining automation, human judgment, and lower operating costs to improve execution across real estate, healthcare, legal, marketing, and insurance teams.
Read more
Build your perfect remote team
Explore More
Related Virtual Assistant Services
Not exactly what you need? These services pair well or cover similar tasks.
Sales Development Rep
Outbound prospecting & nurturing
Real Estate ISA
Prospecting & appointment setting
Marketing Assistant
Content, social media & campaigns
FAQ
Common questions
What does a Virtual Inside Sales Agent (ISA) actually do?
A Virtual ISA owns the execution layer between lead intake and booked appointments. They manage structured follow-up, qualification, CRM updates, and handoff to closers so opportunities don’t stall and your pipeline remains consistent.
How does a Virtual ISA support lead generation?
They build and maintain targeted prospect lists aligned to your ideal customer profile, enrich contact data, and prioritize outreach based on engagement and fit, creating repeatable top-of-funnel activity without pulling your closers off revenue work.
Do Virtual ISAs handle both inbound and outbound outreach?
Yes. A Virtual ISA can manage inbound inquiries, purchased lists, referrals, and outbound prospecting using defined sequences across calls, email, and CRM-driven follow-up, improving response time and keeping outreach consistent.
How does lead screening and qualification work?
A Virtual ISA pre-qualifies prospects by collecting key details, validating fit against your criteria, and documenting outcomes in your CRM. Your closing team engages only when a prospect meets the right thresholds for a high-quality sales conversation.
Can a Virtual ISA help re-engage past customers or dormant leads?
Yes. They run structured re-engagement campaigns for past customers and inactive prospects, update records, and book conversations where there’s renewed intent, turning dormant databases into active pipeline.
How does this improve sales performance without adding overhead?
When follow-up is owned and measured, response times improve, CRM data stays accurate, appointment volume stabilizes, and closers spend more time on qualified conversations. It’s pipeline continuity without requiring you to expand local headcount for every stage of the funnel.
Do MyOutDesk virtual assistants use a password manager?
Yes. We require every VA to share and store credentials through a password manager - never in plain text, email, chat, or browser autofill. We can use the password manager your team already runs on (1Password, Bitwarden, LastPass, Dashlane, Keeper, or similar) or provide one. Access can be revoked instantly when the engagement ends.
Can I bring my own non-disclosure agreement (NDA)?
Yes, we are happy to work with you to get an NDA between your virtual assistant and your company signed. We also provide a default NDA that protects all our clients.