Barbara Peterson
Jul 2021
Excellent response time. Complied with appointment schedule and had applicants ready to go!
Hire a qualified
Inside Sales Virtual Assistant
Hire an inside sales virtual assistant to handle phone prospecting tasks like warm & cold calling, lead screening, prospect & client follow-up & lead nurturing to create new business opportunities!
Why Inside Sales VAs
Build a Predictable Pipeline with an Inside Sales Virtual Assistant
Revenue suffers when follow-up lacks structure. Prospecting and lead generation are essential to growth, but they require disciplined, consistent execution. When revenue leaders are focused on closing deals and supporting existing clients, proactive outreach often becomes inconsistent. Over time, that inconsistency slows pipeline velocity and limits predictable growth.
Unworked Leads Erode ROI
Leads that aren’t contacted quickly, or followed up with consistently, lose value fast. Marketing spend compounds only when outreach is disciplined and measurable. When follow-up is informal, delegated without oversight, or deprioritized during busy cycles, conversion rates decline and acquisition costs rise.
How We Help
Our Inside Sales Agents operate as structured pipeline support, embedded within your CRM, reporting cadence, and outreach workflows. They execute disciplined, repeatable follow-up across inbound, outbound, and re-engagement campaigns, ensuring prospects are contacted, qualified, and advanced with consistency.
What We Handle
What A Virtual Inside Sales Agent Can Do For You
Lead Generation
Identify and capture potential leads through a variety of platforms to keep your sales pipeline full.
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Warm & Cold Calling
Reach out to potential clients from purchased and inbound leads to generate new business opportunities.
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Lead Screening & Qualification
Pre-qualify leads so your closing agents only spend time on the most promising prospects.
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Client Prospecting
Develop targeted prospect profiles and generate lists of potential clients based on your ideal customer.
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Lead Nurturing
Move potential leads through the sales cycle with targeted follow-ups and automated content delivery.
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Security & Compliance
Your data is protected by enterprise-grade security
Every MyOutDesk virtual professional operates within a security framework built for the world's most regulated industries. From SOC 2 certified operations to CIS Level 2 hardened devices, we go beyond industry standards.
SOC 2 Type I Certified
Verified controls for enterprise security
CIS Level 2 Hardened Devices
MyOutDesk managed endpoints secured to CIS Benchmark standards
HIPAA Compliant
Safeguards for protected health information
PCI-DSS Compliant
Payment card data handled with certified controls
See the Difference
How We Compare
| Feature | Full-Time Hire | Freelancer / Marketplace | MyOutDesk |
|---|---|---|---|
| Time to hire | 4–8 weeks | 1–2 weeks | As little as 1 week |
| Screening | You run it | Self-reported | 6-stage vetting, 0.7% pass rate |
| Education | You verify | Unverified | College degree required |
| Dedicated to you | Yes | Rarely | Yes, full-time |
| Cost structure | Salary + benefits + overhead | Hourly, unpredictable | Flat monthly rate, all-inclusive |
| If it doesn't work out | Start over | Start over | We rematch at no extra cost |
| Oversight tools | You provide | None | Productivity tracking included |
| Legal entity (US & PH) | N/A | No | Yes |
| SOC 2 compliance | Your responsibility | No | Third-party audited |
| HIPAA verified | Your responsibility | No | Yes |
Verified Reviews
What Our Clients Say
4.9 (306 reviews)
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Joseph Cardinale
Jun 2021I have to say, I was exited to see the professional process they had set up from the start of defining the requirements and attributes of my future hire. Then the interview process where I got to interview 3 very good candidates of which one matched my needs fantastically and resulted in hiring that candidate. I highly recommend MyOutDesk!!
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Elias Mena
Jan 2025I have just engaged with myoutdesk to help scale my business. I want to commend Matt Garcia for making my decision easy by communicating with me and detailing out the services in a very comprehensive manner. Besides the fact that the history and reviews of satisfied clients speak for itself. Thanks Matt and My Outdesk
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Malynda Williams
May 2020All I had to do is show up, list my needs and click a zoom link and have a conversation(Interview) with 3 candidates. It was extremely efficient of my time and I feel they heard my words of pain. I hired my assistant after the third interview. I am excited to be on board with MyOutDesk and with the results. Malynda
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Avery Carl
Jun 2019Fantastic experience.
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Nicholas Borst
Jun 2021Chris and Verna were super helpful. Looking forward to working with our new VA!
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Brendan Moran
Jul 2020Papples is awesome. Really happy with how fast they were able to help.
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Cyrus Driver
May 2024A very professional outsourced vendor. From onboarding, setting expectations and monitoring progress. Works with KPIs, RoI and other business parameters. Great value for the US team. Highly recommend them.
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Jonathan McGowan
Nov 2018We have been able to effectively leverage several virtual assistants from MOD and it not only has been easy, it has been very effective, allowing us to scale quickly while keeping our overhead low. Very impressed!
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Miguel Jasso
Dec 2019Abby was awesome...and her knowledge of what we are looking for showed in the interviews she set us up with. I would highly recommend MyOutDesk. I would give 10 stars if I could! Thank you Abby!
Helpful Resources
Sales Articles & Guides
Tips, strategies, and insights to help you get the most from your sales virtual assistant.
Inside Sales
Why You Need A Virtual Sales Development Representative
We’ll discuss what a Sales Development Representative is, how to find the right candidate for your company, what to look out for in a good candidate, and why you need them to grow and scale your business.
Read more
Inside Sales
How To Train Your Virtual Real Estate ISA
If you’re looking for the best real estate strategy to gain market share and capture more leads, here’s how to hire & train an ISA (inside sales agent). You can use LPMAMA to guide Real Estate ISAs through each of your calls so you can make sure that you always complete the details that you need, matched with a superb quality of call with our leads as you sound more conversational and free flowing.
Read more
Company, Marketing, Virtual Assistants
If You Wouldn’t Use Your Own Product, Why Should Anyone Else?
Recently, a short clip of a CEO sampling his company’s “product” went viral. You know the one… On paper, it was a smart idea. Leaders should stand behind what they sell. If you believe in your offering, you should be willing to use it yourself. But in today’s environment, symbolism alone doesn’t build trust. A … Read more
Read more
Build your perfect remote team
Explore More
Related Virtual Assistant Services
Not exactly what you need? These services pair well or cover similar tasks.
Sales Development Rep
Outbound prospecting & nurturing
Real Estate ISA
Prospecting & appointment setting
Marketing Assistant
Content, social media & campaigns
FAQ
Common questions
What does a Virtual Inside Sales Agent (ISA) actually do?
A Virtual ISA owns the execution layer between lead intake and booked appointments. They manage structured follow-up, qualification, CRM updates, and handoff to closers so opportunities don’t stall and your pipeline remains consistent.
How does a Virtual ISA support lead generation?
They build and maintain targeted prospect lists aligned to your ideal customer profile, enrich contact data, and prioritize outreach based on engagement and fit, creating repeatable top-of-funnel activity without pulling your closers off revenue work.
Do Virtual ISAs handle both inbound and outbound outreach?
Yes. A Virtual ISA can manage inbound inquiries, purchased lists, referrals, and outbound prospecting using defined sequences across calls, email, and CRM-driven follow-up, improving response time and keeping outreach consistent.
How does lead screening and qualification work?
A Virtual ISA pre-qualifies prospects by collecting key details, validating fit against your criteria, and documenting outcomes in your CRM. Your closing team engages only when a prospect meets the right thresholds for a high-quality sales conversation.
Can a Virtual ISA help re-engage past customers or dormant leads?
Yes. They run structured re-engagement campaigns for past customers and inactive prospects, update records, and book conversations where there’s renewed intent, turning dormant databases into active pipeline.
How does this improve sales performance without adding overhead?
When follow-up is owned and measured, response times improve, CRM data stays accurate, appointment volume stabilizes, and closers spend more time on qualified conversations. It’s pipeline continuity without requiring you to expand local headcount for every stage of the funnel.
Can I bring my own non-disclosure agreement (NDA)?
Yes, we are happy to work with you to get an NDA between your virtual assistant and your company signed. We also provide a default NDA that protects all our clients.