Jeremy Zucker
Feb 2019
MyOutDesk connected me with a fantastic virtual professional! They stand by their employees with training & support and offer guidance to clients on how to utilize their virtual professional. Highly recommend!
Hire a qualified
Inside Sales Virtual Assistant
Hire an inside sales virtual assistant to handle phone prospecting tasks like warm & cold calling, lead screening, prospect & client follow-up & lead nurturing to create new business opportunities!
Why Inside Sales VAs
Build a Predictable Pipeline with an Inside Sales Virtual Assistant
Revenue suffers when follow-up lacks structure. Prospecting and lead generation are essential to growth, but they require disciplined, consistent execution. When revenue leaders are focused on closing deals and supporting existing clients, proactive outreach often becomes inconsistent. Over time, that inconsistency slows pipeline velocity and limits predictable growth.
Unworked Leads Erode ROI
Leads that arenāt contacted quickly, or followed up with consistently, lose value fast. Marketing spend compounds only when outreach is disciplined and measurable. When follow-up is informal, delegated without oversight, or deprioritized during busy cycles, conversion rates decline and acquisition costs rise.
How We Help
Our Inside Sales Agents operate as structured pipeline support, embedded within your CRM, reporting cadence, and outreach workflows. They execute disciplined, repeatable follow-up across inbound, outbound, and re-engagement campaigns, ensuring prospects are contacted, qualified, and advanced with consistency.
What We Handle
What A Virtual Inside Sales Agent Can Do For You
Lead Generation
Identify and capture potential leads through a variety of platforms to keep your sales pipeline full.
View details
Warm & Cold Calling
Reach out to potential clients from purchased and inbound leads to generate new business opportunities.
View details
Lead Screening & Qualification
Pre-qualify leads so your closing agents only spend time on the most promising prospects.
View details
Client Prospecting
Develop targeted prospect profiles and generate lists of potential clients based on your ideal customer.
View details
Lead Nurturing
Move potential leads through the sales cycle with targeted follow-ups and automated content delivery.
View details
Security & Compliance
Your data is protected by enterprise-grade security
Every MyOutDesk virtual professional operates within a security framework built for the world's most regulated industries. From SOC 2 certified operations to CIS Level 2 hardened devices, we go beyond industry standards.
SOC 2 Type I Certified
Verified controls for enterprise security
CIS Level 2 Hardened Devices
MyOutDesk managed endpoints secured to CIS Benchmark standards
HIPAA Compliant
BAA-ready safeguards for protected health information
PCI-DSS Compliant
Payment card data handled with certified controls
Identity-Verified Talent
Dual-stage live video, government ID, and document verification for every hire
NDA by Default
Every VA signs our NDA; we honor yours on request
Real virtual assistants, amplified by AI
Every MyOutDesk VA is trained through MOD University to use modern AI tools, then paired with the AI toolkit your work needs. A real person still reviews every AI-assisted deliverable before it reaches you, so your inside sales agent works faster and cleaner, with the judgment AI doesn't have.
-
Trained
MOD University
Prompting, verification, and role-specific AI workflows, refreshed as the tools change.
-
Equipped
Your stack, your rules
Your VA works inside your AI tools, on your accounts, under your governance.
-
Trusted
Human-in-the-loop
A real person reviews every AI-assisted deliverable before it reaches your customers or CRM.
See the Difference
How We Compare
| Feature | Full-Time Hire | Freelancer / Marketplace | MyOutDesk |
|---|---|---|---|
| Time to hire | 4-8 weeks | 1-2 weeks | As little as 1 week |
| Screening | You run it | Self-reported | 6-stage vetting, 0.1% pass rate |
| Education | You verify | Unverified | College degree required |
| Dedicated to you | Yes | Rarely | Yes, full-time |
| Time zone coverage | One person, one shift | Their schedule, not yours | Works your timezone; 24/7 coverage available |
| Cost structure | Salary + benefits + overhead | Hourly, unpredictable | Flat monthly rate, all-inclusive |
| If it doesn't work out | Start over | Start over | We rematch at no extra cost |
| Oversight tools | You provide | None | Productivity tracking included |
| Legal entity (US & PH) | N/A | No | Yes |
| SOC 2 compliance | Your responsibility | No | Third-party audited |
| HIPAA verified | Your responsibility | No | Yes |
Verified Reviews
What Our Clients Say
4.9 (303 reviews)
-
-
Merthia Haynie
Sep 2021Very pleased with the candidates for interview and the interview process. I look forward to getting started. This is a very professional company and I highly recommend.
-
Adrian Gamez
Feb 2020All of the staff members at MOD are highly professional and very knowledgeable towards pointing there customers in the right direction. From A to Z there team of experts will guide you step by step. Thank you Rocel, Paul, Jay and Claire!!!! I highly recommend them 100%!!! šÆšÆšÆšÆšÆāļøāļøāļøāļøāļø
-
Suzanne Cushing
Feb 2019Outstanding! Everyone I have worked with so far has been awesome! I highly recommend them!
-
Belinda Fernandez
Apr 2021Process is easy and quick. Candidates are professional and fit our needs exactly. Able to start immediately. Very pleased with the entire process and company. Highly recommend!
-
Avery Carl
Jun 2019Fantastic experience.
-
Joe Reitzug
May 2020The MyOutDesk team has been great to work with. We made our first hire through MOD 9 months ago and couldn't be happier with our VA and the service team. We know that we are getting the best with our two new VA's and look forward to hiring more in the future. Outstanding work MyOutDesk!
-
Erin Pedrami
Aug 2025We have recently hired two VAs from MyOutDesk and each have FAR EXCEEDED our expectations! We have a law firm and an HVAC business, and these VAs have already shown their commitment, dedication, and grit! The skills they bring are unmatched! I highly recommend MyOutDesk -- no other company has even come close.
-
Robert Antonie
Sep 2019Very impressed with the quality of candidates to interview!
-
Steven Steiner
May 2025Exceptional Service from MyOutDesk and MyVA Rochelle! I've had the pleasure of working with MyOutDesk, and I can't say enough about the outstanding experience. Their virtual assistant service is truly top-notch, and MyVA Rochelle exemplifies everything great about their team. Rochelle is the absolute bestāprofessional, efficient, and incredibly dedicated. She has streamlined my workflow, taken tasks off my plate, and consistently gone above and beyond to ensure everything runs smoothly. Her attention to detail, proactive approach, and reliability make her an invaluable asset. If you're looking for a virtual assistant who delivers excellence, MyOutDesk and MyVA Rochelle are the perfect choice. I highly recommend them!
Helpful Resources
Sales Articles & Guides
Tips, strategies, and insights to help you get the most from your sales virtual assistant.
Inside Sales
Why You Need A Virtual Sales Development Representative
Weāll discuss what a Sales Development Representative is, how to find the right candidate for your company, what to look out for in a good candidate, and why you need them to grow and scale your business.
Read more
Inside Sales
How To Train Your Virtual Real Estate ISA
If youāre looking for the best real estate strategy to gain market share and capture more leads, hereās how to hire & train an ISA (inside sales agent). You can useĀ LPMAMA to guide Real Estate ISAs through each of your calls so you can make sure that you always complete the details that you need, matched with a superb quality of call with our leads as you sound more conversational and free flowing.
Read more
Virtual Assistants
The Smarter Way to Scale in 2026: Why AI Wonāt Replace Your Virtual Assistant
AI-powered virtual assistants are emerging as the smarter way to scale in 2026, combining automation, human judgment, and lower operating costs to improve execution across real estate, healthcare, legal, marketing, and insurance teams.
Read more
Build your perfect remote team
Explore More
Related Virtual Assistant Services
Not exactly what you need? These services pair well or cover similar tasks.
Sales Development Rep
Outbound prospecting & nurturing
Real Estate ISA
Prospecting & appointment setting
Marketing Assistant
Content, social media & campaigns
FAQ
Common questions
What does a Virtual Inside Sales Agent (ISA) actually do?
A Virtual ISA owns the execution layer between lead intake and booked appointments. They manage structured follow-up, qualification, CRM updates, and handoff to closers so opportunities donāt stall and your pipeline remains consistent.
How does a Virtual ISA support lead generation?
They build and maintain targeted prospect lists aligned to your ideal customer profile, enrich contact data, and prioritize outreach based on engagement and fit, creating repeatable top-of-funnel activity without pulling your closers off revenue work.
Do Virtual ISAs handle both inbound and outbound outreach?
Yes. A Virtual ISA can manage inbound inquiries, purchased lists, referrals, and outbound prospecting using defined sequences across calls, email, and CRM-driven follow-up, improving response time and keeping outreach consistent.
How does lead screening and qualification work?
A Virtual ISA pre-qualifies prospects by collecting key details, validating fit against your criteria, and documenting outcomes in your CRM. Your closing team engages only when a prospect meets the right thresholds for a high-quality sales conversation.
Can a Virtual ISA help re-engage past customers or dormant leads?
Yes. They run structured re-engagement campaigns for past customers and inactive prospects, update records, and book conversations where thereās renewed intent, turning dormant databases into active pipeline.
How does this improve sales performance without adding overhead?
When follow-up is owned and measured, response times improve, CRM data stays accurate, appointment volume stabilizes, and closers spend more time on qualified conversations. Itās pipeline continuity without requiring you to expand local headcount for every stage of the funnel.
Do MyOutDesk virtual assistants use a password manager?
Yes. We require every VA to share and store credentials through a password manager - never in plain text, email, chat, or browser autofill. We can use the password manager your team already runs on (1Password, Bitwarden, LastPass, Dashlane, Keeper, or similar) or provide one. Access can be revoked instantly when the engagement ends.
Can I bring my own non-disclosure agreement (NDA)?
Yes, we are happy to work with you to get an NDA between your virtual assistant and your company signed. We also provide a default NDA that protects all our clients.