Property Management Virtual Assistant
Hire a virtual assistant for your property management company so you can stay focused on keeping your properties full & tenants happy – not on repetitive paperwork & background checks.
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- Serving 7500+ clients with 800+ verified 5-star business reviews
- Longest-running virtual assistant service company
Virtual Assistants for Improved Property Management Efficiency
MyOutDesk virtual assistants support property managers in tasks such as rent collection, tenant communication, maintenance coordination, and lease management. By outsourcing these functions, property management companies can streamline operations, deliver exceptional tenant experiences, and focus on property value optimization.
MyOutDesk virtual assistants are well-versed in utilizing property management software and tools, enhancing efficiency in tasks like property listing management, tenant screening, and document organization. With the support of virtual assistants, property management companies can not only optimize their day-to-day operations but also proactively plan for the future by leveraging data-driven insights and strategic recommendations provided by their virtual assistant partners.
What A Property Management VA Can Do For You
Administrative Assistance
Accounts Receivable/Payable Support
Tenant Support
Property Management Marketing Tasks
Administrative Assistance
- Utilize property management software like AppFolio, Yardi, or Buildium for efficient property management
- Utilize property management software to manage tenant & vendor communication and maintain organized records
- Assist in organizing property maintenance and inspections
- Keep track of payment, lease and renewal dates to efficiently and effectively manage real estate portfolios
- Conduct tenant application and screening processes, including verifying rental history and employment
Accounts Receivable/Payable Support
- Call to remind and collect monthly rent payments and late fees to tenants’ accounts when applicable, following the terms of lease agreements
- Process rent payments received from tenants, reconciling payments and updating record
- Maintain detailed tenant account records, tracking rent payments, security deposits, and other financial transactions
Tenant Support
- Act as a point of contact for tenants, addressing property inquiries, requests, and concerns via phone, email, or messaging platforms
- Receive and log maintenance requests from tenants, ensuring timely and efficient coordination with maintenance staff or vendors
- Provide guidance on online payment platforms or direct tenants to appropriate payment channels
- Provide guidance to tenants during move-in and move-out procedures, including walkthroughs, security deposit refunds, and property condition documentation
Property Management Marketing Tasks
- Create and manage property marketing materials, including brochures, virtual tours, and property listings
- Assist in advertising vacant properties on various online platforms and social media
- Managing property listings on real estate websites and platforms like Zillow, Trulia, Realtor.com, and Apartments.com
- Interact with reviewers and prospective renters on social media such as Facebook, Twitter, Instagram, Google Maps, Yelp, and other review platforms
Related Services
Administrative
Our virtual assistants can handle daily tasks like bookkeeping, calendar scheduling, document review, data entry, CRM management, and more.
Marketing
Our virtual assistants support marketing teams with various administrative tasks, research, reporting, and digital marketing activities to support the team’s online presence and improve efficiency.
Customer Service
Trust our virtual assistants to instantly respond to inquiries, guide customers through troubleshooting processes, manage inboxes, and more.
Hire A Property Management VA With MyOutDesk Today
What Our Clients Are Saying
MyOutDesk is the only VA company so far that I’ve kept someone long-term, I have the last few months, let go of like three or four different short-term professionals there, there was a lot of overpromise, underdeliver.
“It’s crazy how great MyOutDesk is – you guys go way beyond what I expected! We hired our first virtual assistant, named Mary, and she’s simply awesome. It was a tough choice, though, because we interviewed four separate VA candidates, and honestly I wanted to hire all of them!”
“(Our VAs) we’ve helped teams hire over 1800 people and we’re diving into industries outside Real Estate. We leverage them in processes and procedures, they help us in sifting through candidates’ personalities, operating styles, profiles and more; phone conversations and follow-ups, interview schedules and more.”
“We have two people, we brought on within a week of each other. They’re in two different parts of our business: one is on the sales side, one is on the support side, so we got to see kind of both of those in action — they also folded in our culture so easily!”
“Our VAs support our team in our marketing — from content editing, postings, ads, remarketing and sphere farming. We do a lot of lead gen, blogs and videos. They take off a lot of the busy work so we can produce the best output and result for our clients!”
“MyOutDesk is where you’ll find real estate trained Virtual Assistants that can do everything that an assistant can do for you, except physically picking up a lockbox or paperwork, because they’re located remotely in the Philippines. They work the hours you want, in the timezone you’re in – and when you hire them for 8 hours a day, they actually work a full 8 hours a day – without the meetings, calls, bathroom breaks & everything else. They work, work, work, which is why they get so much done.”
“My experience with my VA through MyOutDesk has been wonderful. I was able to select a VA that fit my team. She responds in a very timely manner to tasks I request she does, works hard, and listens to my feedback. I was thankful for the interview process that took place at the beginning of my time with MOD. It was nice to have the final say in who joined my team.”
“Once I realized that I needed help in order for my business to grow, I contacted MyOutDesk and the whole process was very smooth. I sent them a list of duties that I needed the assistant to perform. They matched my needs with a couple of candidates. I interviewed them, and then made my decision who to work with. Now, my database is organized, we set up my campaigns, and all my online presence and data research is take care of. I am very happy with the services and the results I realized. Best investment I made this year!”
“(Our) VA in the property management side focuses on contracts, credit checks, application verifications, repair coordination, tenant/appointment viewings and vendors— she speaks really well and connects nicely with our tenants and property managers!”
“Our Virtual Assistants are punctual, detailed, consistent, give us superlative work and are an important part of our team. This lets us increase business, frees up agents to go out on appointments and sell homes. We could not be more pleased with the level of work we receive from our virtual assistant team members!”
“I’m not going to be able to make $250,000 a year if I’m spending half my time doing $10 an hour work. That’s why we’re such big fans of virtual assistants and automation – because we need to delegate those tasks off to technology, virtual assistants, and team members so that we can get back to doing the high value work that makes us real money.”
“Our experience with MyOutDesk has been amazing! They have provided us with hard working and dedicated virtual assistants with the skill sets that meet our company needs. We set high standards and they have met them all. They’ve saved our company time & money.”
“With my VA, I can reduce the costs and open up more revenue which I can give back to more clients with a better customer experience. My VA helps me build and market my brand over social media channels, edit my content and deliver them to the right audience—depending on which aspect of my businesses and personal life.”
“The value for us is that we’re getting more phone calls answered, which means more properties that we’re leasing. So we’re leasing more properties faster throughout the month. We’re commission based, so that’s a big benefit to our business.”
“MyOutDesk has been instrumental in helping us find super talented VAs!” that fit our culture, help us grow our sales and handle our operations. They’re a wonderful company that provides great introductory training and we’re glad to be in business with them!”
Helpful Resources
A real estate transaction coordinator manages the administrative side of property deals, ensuring smooth and timely closings. By handling tasks like paperwork, deadlines, and communication, they allow agents to focus on client relationships and revenue-generating activities. Learn how a virtual assistant from MyOutDesk can boost your business productivity.
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