Law Firm Support
Dedicated virtual assistants who support your firm with client intake, document preparation, case management, legal billing, and deadline tracking so your attorneys can focus on practicing law.
According to Clio's Legal Trends Report, the average attorney bills fewer than 3 hours of an 8-hour workday. The rest goes to administrative tasks that don't generate revenue. Missed follow-ups, overdue invoices, and disorganized case files cost your firm real money every week.
A MyOutDesk virtual assistant handles that operational workload at up to 70% less than a traditional in-house hire, so your attorneys can reclaim billable hours, deliver better client service, and grow the firm without growing overhead.
Why MyOutDesk
Every MyOutDesk legal VA is vetted, background-checked, and onboarded under your direction, so your firm gets a full-time team member, not an outsourced ticket queue.
Your VA works exclusively for your firm during their scheduled hours. Never shared with other clients, never rotated out without your approval.
Every candidate is screened, background-checked, and interview-vetted before you meet them. You select your VA from a shortlist, not from an open hiring pool.
Most firms are matched with a qualified VA within a week. Onboarding runs under your office manager's direction so your systems and workflows stay intact.
If the match isn't right, we rematch you with another vetted candidate. No lock-in, no replacement fees, and no restart on your ramp-up time.
We work with solo practitioners, small firms, and mid-size practices that need reliable administrative support without the cost of another full-time in-house hire.
Keep your caseload organized with dedicated support for case file management, document formatting, and filing support.
Convert more leads and deliver a better client experience with dedicated support for intake screening, follow-up, and day-to-day client communication.
Keep your revenue cycle moving with dedicated support for time entry, invoicing, and collections.
Stay on top of your firm's calendar with dedicated support for scheduling coordination, appointment management, and deadline reminders.
*Your virtual assistant handles administrative and operational tasks only. All substantive legal work, legal advice, and client representation remain the responsibility of your licensed attorneys and paralegals.
Platforms We Work In
MyOutDesk legal VAs are comfortable learning and working inside the practice management, document, and billing platforms your firm already uses. Like any new hire, your VA will be trained on your templates, matter naming conventions, and billing rules during onboarding.
Don't see your system? Our legal VAs pick up new platforms quickly. If your firm runs on a specialty or proprietary system, we match you with a VA who has adjacent experience and can ramp under your office manager's direction.
Client Confidentiality
Law firms live and die by client confidentiality. Every MyOutDesk legal VA is screened, agreement-bound, and equipped to handle privileged information before they touch a matter file.
Every VA signs a comprehensive confidentiality agreement covering client records, matter files, and financial data. Bring your own NDA if your firm requires it.
Every candidate is vetted and background-checked before they reach your shortlist, so you aren't doing that due diligence on the back end.
We can procure the equipment your VA works from and securely hand it off to your in-house IT, so the workstation lands inside your security perimeter from day one.
VPN, multi-factor authentication, and your existing access controls apply to your VA's session the same way they apply to your in-office staff. No shared credentials.
Your VA only sees the matters, clients, and systems you grant. Access is scoped to the work, not the entire firm, and is revoked the moment a role changes.
Legal VAs operate under your attorneys' supervision. They don't provide legal advice, represent clients, or make case decisions, so your professional responsibility stays where it belongs.
Sample NDAs, SOC 2 reports, and security documentation are available on request.
Keep your firm organized with case file management in Clio or MyCase, document formatting from attorney-provided drafts, filing support, and day-to-day administrative tasks.
Support your front desk by screening client calls, scheduling consultations, processing intake forms, sending engagement letters, and routing urgent matters to the appropriate attorney.
Keep your firm's finances on track with time entry support, client invoicing, accounts receivable follow-up, payment recording, and expense tracking for your bookkeeper or CPA.
Guides, tips, and insights to help you get the most from your legal virtual assistant.
Outsourcing HR can save a small business 40–70% compared to hiring a full-time in-house HR manager, whose average total compensation exceeds $153,875/year (salary plus benefits and overhead).
At MyOutDesk, we love highlighting founders who are not only building successful businesses but also redefining what growth looks like through smart systems, strong leadership, and a willingness to evolve. Erin Pedrami, founder of Pedrami Law Firm, is one of those leaders. Based in Baton Rouge, Louisiana, Erin brings more than two decades of legal … Read more
Unlocking the benefits of hiring a virtual assistant can transform your business. From cutting costs to boosting productivity and enhancing flexibility, a skilled virtual assistant is a game-changer for achieving your goals. Ready to make the leap? If you’ve decided that a virtual assistant is the right solution to elevate your business, it’s time to focus on making your first hire a resounding success. The key? Hiring the right virtual assistant for your needs.
Every MyOutDesk virtual professional operates within a security framework built for the world's most regulated industries. From SOC 2 certified operations to CIS Level 2 hardened devices, we go beyond industry standards.
Verified controls for enterprise security
MyOutDesk managed endpoints secured to CIS Benchmark standards
BAA-ready safeguards for protected health information
Payment card data handled with certified controls
Every VA signs our NDA; we honor yours on request
<3 hrs
Billed Per Day
Per Clio's Legal Trends Report, the average attorney bills fewer than 3 hours of an 8-hour day. Your VA takes the other 5+ hours of admin off their plate.
70%
Cost Savings
What firms save versus hiring an equivalent in-house legal assistant once salary, benefits, office space, and equipment are factored in.
$69K+
Annual Savings
Average annual savings per VA compared to a traditional in-house hire at market salary and benefits.
Jenny Duncan
Very personable, informative and helpful!
Mr. Apai
They go above and beyond to get you the best candidates for your company. Great model, great service, and great people.
Scott Vögeli
The experience with MyOutDesk has been nothing but flawless. I started my first assistant having no idea how to prepare for the change but MOD has made the process easy to understand and has also provided me with a ton of resources to make the process successful. My assistant is a rockstar and I'm super pleased with everything so far!
Dennis “Denny” Lee
Fantastic service and fantastic results so far. Chris has been great!
Steve Kabachia
Quick and responsive team response. Excellent selection of suitable candidates. Also, a streamlined and collegial interview process with strong support from the Placement Coordinator.
Missy Cheese
Anj is very professional and has excellent communication skills. She provided my team with timely written and verbal updates throughout the process. The candidates that were selected for interviews were adequately qualified for the job and had professional, impressive resumes. The interview process was seamless and the organization was impeccable. I would definitely recommend this company and would do business with them in the future if needed.
Tracey Newmones
Amazing attention to detail and great communication. This is the most professional VA company I have worked with.
Jennifer Lindsey
MOD Virtual has been has been incredible from start to finish - so excited to be working with them!
Peter Chabris
I had a great experience working with MOD to find my Virtual Professional. I was impressed with the talent they were able to identify and they worked with me on finding the right person to help with our business needs. I'm excited to get started with our new Virtual Professional!
Uli Wills
We are just getting started with the onboarding process of our Virtual Assistant and have been impressed by the level of professionalism every step of the way at My Out Desk.
FAQ
MyOutDesk VAs cost up to 70% less than an equivalent in-house hire when you factor in salary, benefits, office space, and equipment. Pricing varies based on the role and responsibilities involved, so we recommend scheduling a consultation to receive a quote tailored to your firm's needs.
Our legal VAs support day-to-day firm operations including client intake screening, document formatting, case file organization, calendar updates, time entry, invoicing, accounts receivable follow-up, and client communication. They take on the administrative workload so your attorneys can dedicate more time to substantive legal work and client relationships.
We work with solo practitioners, small firms, and mid-size practices across a broad range of practice areas including personal injury, family law, immigration, real estate, corporate and business law, criminal defense, estate planning, bankruptcy, intellectual property, employment law, and general practice. Each VA is trained on your firm's specific workflows and practice area requirements.
Our VAs are trained on the platforms your firm uses. Common systems include Clio, MyCase, PracticePanther, and Smokeball for practice management, along with e-filing platforms, document management tools, and legal billing software. Your firm directs the onboarding process, and we provide support throughout to ensure a smooth transition.
MyOutDesk VAs do not provide legal advice, draft legal opinions, make decisions requiring a law license, or represent clients in any capacity. All substantive legal work, case strategy, and client counsel remain the sole responsibility of your licensed attorneys and paralegals.
Every MyOutDesk VA is dedicated to your firm full-time. They work exclusively for you during their scheduled hours, learn your internal systems and processes, and operate as an integrated member of your team.
Most firms are matched with a qualified candidate within 7 days. We handle recruiting, vetting, and background checks before presenting candidates, so onboarding can begin as soon as you select your VA.
Every VA signs a comprehensive confidentiality agreement covering client data, case files, and financial records before starting work. You are welcome to require your own NDA as well. Our operations are SOC 2 aligned, and all VAs work on secured, monitored workstations. We can also coordinate equipment procurement through your IT department if your firm prefers to control the hardware directly. Your VA only accesses the systems and data you authorize.
Yes. Client intake is one of the most common roles for legal VAs. Your VA can screen inbound inquiries by phone, email, or web form, collect case details, schedule consultations, send engagement letters as directed by your attorneys, and follow up with prospective clients who have not yet retained your firm.
Yes. Your VA can enter attorney time records, generate and send invoices as approved by your attorneys, and track outstanding balances on their behalf. All decisions regarding billing rates, write-offs, and financial matters remain under the authority of your attorneys and office manager.
Yes. Your VA can enter deadlines and court dates into your calendar system and send reminders as scheduled by your attorneys. They can also coordinate scheduling with outside parties such as court clerks and expert witnesses as directed by your team. Your attorneys remain responsible for setting and verifying all deadlines.
Yes. Many firms begin with one VA and add additional team members as their needs expand. Each VA can be matched to a specific function such as intake, billing, document preparation, or calendar management.