Frequently Asked Questions
What is a MyOutDesk Virtual Assistant?
MyOutDesk Virtual Assistants are our employees who work for you over the internet from their home office for a monthly fee. They can be responsible for a variety of real estate tasks ranging from transaction coordination to lead generation, enabling you to focus your time and energy on those activities that generate income like meeting face to face with buyers and sellers.
Why is a Virtual Assistant less expensive than a local employee?
A MyOutDesk Virtual Assistant is paid a fixed salary for their services which you may write off as a business expense. There are no hidden fees or additional costs such as federal and state payroll taxes, FICA, unemployment insurance, or benefits. You’re also saving a lot from purchasing additional equipment or office space.
How does MyOutDesk find quality Virtual Assistants?
MyOutDesk Virtual Assistants undergo a rigorous screening, interviewing, and assessment process. Only the highest caliber personnel are selected to begin our real estate intensive training program which further ensures the Virtual Assistant has an understanding of real estate terminology and processes, especially in the area of work where they will be placed.
Does my Virtual Assistant work in my time zone?
Yes, MyOutDesk Virtual Assistants will work in your time zone. You can choose their schedule—whichever one works for you. This means you can have someone manning your phones or handling your admin tasks during weekends, making sure that you don’t miss out on any hot prospects.
How does MyOutDesk guarantee great communication skills with overseas Virtual Assistants?
MyOutDesk Virtual Assistants are located where English is the common second language. Our college educated Virtual Assistants come from schools where English is the medium of teaching and most have been speaking and writing English since childhood. In addition, MyOutDesk’s screening process filters out applicants with poor English communication skills.
Is my Virtual Assistant easy to understand?
Yes. English is the common second language to MyOutDesk Virtual Professionals. Since childhood, they have been taught to speak and write English. The Philippines is also considered an “accent neutral” country which is why many US companies base call centers and other operations there.
How do I start the process of obtaining a MyOutDesk Virtual Assistant?
Call us to schedule your FREE consultation with a MyOutDesk account specialist at 800-583-9950 or click here now!
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Many e-mail and Internet companies are now using programs to block unwanted e-mail, often called spam. Sometimes, however, these programs block e-mail you want to get.
To ensure that you’re receiving your MyOutDesk emails, do the following:
Be sure to add the corresponding MyOutDesk email addresses to your email whitelist to ensure the best chance of receiving our content and updates.
A whitelist is a list of accepted items or persons in a set—basically, it’s a list of e-mail addresses or domain names from which an e-mail blocking program will allow messages to be received.
Why is this important?
Unsolicited, unwanted advertising e-mail, commonly known as “spam”, has become a big problem. It’s reached such proportions that most e-mail services and Internet Service Providers (ISPs) have put some sort of blocking or filtering system in place or begun relying on self-proclaimed blacklists to tell the good guys from the bad.
MyOutDesk applauds their intention to protect you from spam, but everyone agrees that the current systems for stopping spam are far from a perfect solution. They often block e-mail that you’ve requested, but that fits somebody’s idea of what spam looks like. The more responsible anti-spam activists are working hard to cut down on these “false positives”, but in the meantime, you might unexpectedly find you’re not getting your subscription’s content…
As it happens, there’s something you can do to keep your subscription’s content from falling into the false positive trap. You can fight the blacklists with a “white-list”.
White-list us now, before your delivery is interrupted.
Of course, every e-mail system is different. Below are instructions for some of the more popular ones. If yours isn’t here, please contact your ISP’s customer service folks for their instructions. (Forward the answer to us, and we might add it!) If you’re using some sort of spam filtering or blocking software yourself (in addition to what your ISP provides), we’ve also listed instructions on how to exempt your subscription from some of the more popular of those programs.
1. In your inbox, locate an email from email@example.com
2. Drag this email to the “primary” tab of your inbox.
3. You’ll see that our emails will go to your primary folder in the future!
When opening an email message, a “+” symbol should display next to From: and the sender’s name. Select this and an “Add to contacts” pop-up should appear. Select “Save”:
Select “Mail” and “Preferences” from the top menu.
In the “Preferences” window, click the “Rules” icon.
Click the “Add Rule” button.
In the “Rules” window, type a name for your rule in the “Description” field.
Use the following settings: “If any of the following conditions are met: From Contains.”
Type the sender’s email address in the text field beside “Contains.”
Select “Move Message” and “Inbox” from the drop-down menus.Click “Ok” to save the rule.
Outlook 2003 & Later
Right-click on the message in your inbox.
Select “Junk E-mail” from the menu.
Click “Add Sender to Safe Senders List.”
“People ask me how I can afford a virtual assistant. I can’t afford NOT to have one! Since hiring a virtual professional, my business has increased 322%. My VA handles my emails, phone calls, transaction work, everything I need help with. She's...Read More
“People ask me how I can afford a virtual assistant. I can’t afford NOT to have one! Since hiring a virtual professional, my business has increased 322%. My VA handles my emails, phone calls, transaction work, everything I need help with. She's like my partner.”Read Less
“I switched to an outsource Virtual Assistant about two years ago. I find they are more efficient than those in the USA because they don't have all the distractions. They work very hard. MyOutDesk is great about giving support and making my bil...Read More
“I switched to an outsource Virtual Assistant about two years ago. I find they are more efficient than those in the USA because they don't have all the distractions. They work very hard. MyOutDesk is great about giving support and making my billing easy. They are always trying to help with the training of my Virtual Assistants.”Read Less