Accounting & Bookkeeping Support: Collection & accounting support, collection tracking and follow-up, billing, accounts payable & accounts receivable coordination, general bookkeeping, inbound and outbound billing-related calls, vendor and service partner processing, reconciling of ledgers and records, first contact for fielding calls to the Accounting department
Administrative Support: Supply inventory and stock management, general administrative duties, project management and supplier/vendor/contractor support, fulfillment, tracking and shipping management, general customer and vendor support
Customer Support: Customer information collection and data entry, data and document compliance with customers, vendors and products/items, work with vendors, supply chain, manufacturers, sales and operations teams to address customer issues, rapid and accurate response to customer inquiries and issues, customer problem resolutions
Marketing Support: LinkedIn lead hunting and campaigns, managing ad campaigns & social accounts, updating social media pages, web updates, news & article sharing
Operations Coordinator: Day-to-day marketplace channel monitoring, reporting and maintenance, supply and inventory management, team communications for purchasing, fulfillment and replenishment, shipping support and follow-up, inventory forecasting and analysis