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Ecommerce Virtual Assistants

Rapidly scale your booming eCommerce & online retail business, improve customer service, and increase your customer retention while dramatically reducing costs.

Scale Your Business With The #1 Virtual Assistant Company

  • Rated #1 in virtual assistant services by TechRadar & Analytics Insight
  • Serving 7500+ clients with 800+ verified 5-star business reviews
  • Longest-running virtual assistant service company
Google Rating
4.9
Based on 321 reviews
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Generate More Revenue With an Ecommerce Virtual Assistant

Our eCommerce virtual assistants provide storefront management, customer support, order and inventory management, and more.

Empowering eCommerce companies to streamline operations, enhance customer experiences, and focus on growth strategies.

Focus your energy into boosting sales, perfecting products, and bringing new ideas to market, while we handle the vital day to day tasks of your online store. With a dedicated eCommerce VA, you can stop

What An Ecommerce VA Can Do For You

Online Store Management
Order Management
Customer Service
Marketing
Accounting & Bookkeeping

Online Store Management

  • Oversee and manage the online store on platforms like Amazon, eBay, Etsy, Shopify, NetSuite, or in-house platforms
  • Handle product addition and subtractions from the platform, filing, data entry, and document management
  • Manage social media storefronts like Facebook Marketplace, Tiktok Shop, Commentsold

Order Management

  • Ensure seamless order processing from payment to shipping, managing product returns, tracking and managing inventory levels
  • Handle general administrative tasks, product addition and subtractions from the platform, filing, data entry, and document management
  • Coordinate with dropshipping suppliers for incoming orders

Customer Service

  • Respond to customer questions, inquiries, and concerns via email, phone, and social media, providing timely and helpful assistance
  • Offer post-sales support, resolving customer problems, and ensuring a positive experience with the company
  • Engage with customers to encourage product reviews and testimonials to build brand credibility and trust

Marketing

  • Coordination & Distribution of email marketing campaigns to promote new product lines, merchandise, and follow-up review requests
  • Manage social media accounts, posting engaging content, responding to comments, and fostering brand loyalty
  • Coordination of company content for blog posts, product descriptions, and visual assets, to attract and engage customers
  • Coordinate and assist with affiliate vetting, payouts, brand ambassadors

Accounting & Bookkeeping

  • Handle accounts receivable, accounts payable, and reconciliation to maintain financial accuracy and efficiency
  • Maintain accurate records of return and refund transactions
  • Data entry for sales, expenses, purchases, and other financial activities, ensuring that all records are up-to-date
  • Track invoice payments, follow up on overdue payments, and maintain a record of customer payments

Helping Ecommerce Companies Nationwide

Here is how MyOutDesk helped companies generate more revenue in 2023.

24/7 Flexibility

Round-the-clock global support

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1.6 Million In Profits

For eCommerce companies in 2022

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8+ Job Roles Filled

From logistics to customer support

Our virtual assistants can handle daily tasks like bookkeeping, calendar scheduling, document review, data entry, CRM management, and more.

Our virtual assistants support marketing teams with various administrative tasks, research, reporting, and digital marketing activities to support the team’s online presence and improve efficiency.

Trust our virtual assistants to instantly respond to inquiries, guide customers through troubleshooting processes, manage inboxes, and more.

Hire An Ecommerce VA With MyOutDesk Today

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Start Your Free Consultation
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Meet With Our Team
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What Our Clients Are Saying

Helpful Resources

Mihran Berejikian: From One To Ten Virtual Assistants: An E-Commerce Success Story

Excerpt Providing e-commerce virtual assistants has helped businesses THRIVE this year. From 1 to 10 …

July 5, 2020

How To Scale Your Business With An Amazon Virtual Assistant

Navigate the world of retail and e-commerce with Amazon virtual assistants and expert guidance …

June 19, 2023

Amazon Emb/blog/races Remote Work – Are Virtual Assistants Next?

In a game-changing move, Amazon has announced the indefinite option for all employees to work from home, … strategy.

October 13, 2021

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Ready to scale your business?

Find a virtual professional that meets your unique business needs and save up to 70% on hiring costs today.

Frequently Asked Questions

A virtual assistant in an eCommerce business often fills roles such as customer support representative, managing online inquiries, and assisting customers with orders or issues. They can also handle tasks like product listing and description creation, optimizing content for search engines, and sales conversion. Additionally, virtual professionals can manage social media accounts, marketing campaigns, and data entry tasks.
A virtual professional can work in a wide range of eCommerce platforms, including online marketplaces (Amazon, eBay), eCommerce-focused platforms (Shopify, WooCommerce), and others like BigCommerce, Magento, Wix, Squarespace, and custom-built websites.