Ecommerce Virtual Assistants
Rapidly scale your booming eCommerce & online retail business, improve customer service, and increase your customer retention while dramatically reducing costs.
Scale Your Business With The #1 Virtual Assistant Company
- Rated #1 in virtual assistant services by TechRadar & Analytics Insight
- Serving 7500+ clients with 800+ verified 5-star business reviews
- Longest-running virtual assistant service company
Generate More Revenue With an Ecommerce Virtual Assistant
Our eCommerce virtual assistants provide storefront management, customer support, order and inventory management, and more.
Empowering eCommerce companies to streamline operations, enhance customer experiences, and focus on growth strategies.
Focus your energy into boosting sales, perfecting products, and bringing new ideas to market, while we handle the vital day to day tasks of your online store. With a dedicated eCommerce VA, you can stop
What An Ecommerce VA Can Do For You
Online Store Management
Order Management
Customer Service
Marketing
Accounting & Bookkeeping
Online Store Management
- Oversee and manage the online store on platforms like Amazon, eBay, Etsy, Shopify, NetSuite, or in-house platforms
- Handle product addition and subtractions from the platform, filing, data entry, and document management
- Manage social media storefronts like Facebook Marketplace, Tiktok Shop, Commentsold
Order Management
- Ensure seamless order processing from payment to shipping, managing product returns, tracking and managing inventory levels
- Handle general administrative tasks, product addition and subtractions from the platform, filing, data entry, and document management
- Coordinate with dropshipping suppliers for incoming orders
Customer Service
- Respond to customer questions, inquiries, and concerns via email, phone, and social media, providing timely and helpful assistance
- Offer post-sales support, resolving customer problems, and ensuring a positive experience with the company
- Engage with customers to encourage product reviews and testimonials to build brand credibility and trust
Marketing
- Coordination & Distribution of email marketing campaigns to promote new product lines, merchandise, and follow-up review requests
- Manage social media accounts, posting engaging content, responding to comments, and fostering brand loyalty
- Coordination of company content for blog posts, product descriptions, and visual assets, to attract and engage customers
- Coordinate and assist with affiliate vetting, payouts, brand ambassadors
Accounting & Bookkeeping
- Handle accounts receivable, accounts payable, and reconciliation to maintain financial accuracy and efficiency
- Maintain accurate records of return and refund transactions
- Data entry for sales, expenses, purchases, and other financial activities, ensuring that all records are up-to-date
- Track invoice payments, follow up on overdue payments, and maintain a record of customer payments
Helping Ecommerce Companies Nationwide
Here is how MyOutDesk helped companies generate more revenue in 2023.
24/7 Flexibility
Round-the-clock global support
1.6 Million In Profits
For eCommerce companies in 2022
8+ Job Roles Filled
From logistics to customer support
Related Services
Administrative
Our virtual assistants can handle daily tasks like bookkeeping, calendar scheduling, document review, data entry, CRM management, and more.
Marketing
Our virtual assistants support marketing teams with various administrative tasks, research, reporting, and digital marketing activities to support the team’s online presence and improve efficiency.
Customer Service
Trust our virtual assistants to instantly respond to inquiries, guide customers through troubleshooting processes, manage inboxes, and more.
Hire An Ecommerce VA With MyOutDesk Today
What Our Clients Are Saying
“It’s been a very positive experience – easy to setup and get going. We use MyOutDesk VAs for healthcare recruiting – it gives us stability in the role and delivers a constant flow of applicants coming in. Our VA has a healthcare background, she knows the lingo, and she’s hungry to achieve! She likes the challenge. It’s a beautiful thing.”
“MyOutDesk allows us to scale more quickly & be more profitable! Our top reps in the USA are getting greater job satisfaction now because they’re able to focus more on developing relationships with clients rather than repetitive task-work.”
“With my VA, I can reduce the costs and open up more revenue which I can give back to more clients with a better customer experience. My VA helps me build and market my brand over social media channels, edit my content and deliver them to the right audience—depending on which aspect of my businesses and personal life.”
“My experience with my VA through MyOutDesk has been wonderful. I was able to select a VA that fit my team. She responds in a very timely manner to tasks I request she does, works hard, and listens to my feedback. I was thankful for the interview process that took place at the beginning of my time with MOD. It was nice to have the final say in who joined my team.”
“Best cost-to-benefit ratio, we’re getting at least 5x what we pay them back in return! With our VAs, they’ve made our local people to really step up to what they’re best at—focus more on projects, and closing deals, instead of overwhelming admin tasks.”
“We couldn’t be happier. We had a daunting job that had been on the back burner for too long. We had all become so busy but it just could not wait any longer and I was bound and determined to find a way to clean up and requalify our database in time for our holiday card mailing. Orlan rolled up his sleeves and got to work, making 30-40 calls a day. His communication was excellent and I am particularly grateful as he has uncovered 2 sellers and a buyer in just 3 weeks. He has more than paid for himself!”
“MyOutDesk is where you’ll find real estate trained Virtual Assistants that can do everything that an assistant can do for you, except physically picking up a lockbox or paperwork, because they’re located remotely in the Philippines. They work the hours you want, in the timezone you’re in – and when you hire them for 8 hours a day, they actually work a full 8 hours a day – without the meetings, calls, bathroom breaks & everything else. They work, work, work, which is why they get so much done.”
“I’ve had MyOutDesk virtual assistants for over 6 years now – our virtual assistants take care of the things that naturally slow me down. They’re going to make your systems better, and take care of things that you don’t see, and help keep you in the zone making money.”
“Our VAs don’t just answer the phones and coordinate calendars—they literally create productivity and create packages, streamlining marketing messages and proposals so we can leverage it and build better relationships with our clients”
Most of my processes are so administrative-heavy and burdensome — I can’t sell business and be tied down with all of it! My VA helped me start streamlining our systems, she knows everything going on — that high touch level of service that my clients need, she does it!
“I switched to an outsource Virtual Assistant about two years ago. I find they are more efficient than those in the USA because they don’t have all the distractions. They work very hard. MyOutDesk is great about giving support and making my billing easy. They are always trying to help with the training of my Virtual Assistants.”
“We have used multiple MyOutdesk Virtual Assistants for several years, primarily in our Marketing department, but also in our Transaction Management department. We consider them one of our strategic competitive advantages that we can offer agents for an unbeatable package of benefits—leveraging these outsourced professionals.”
“MyOutDesk has exceeded our expectations! The interview process was super easy and we had very good candidates to chose from. Our VA is outstanding, learns quickly and has great language skills. We highly recommend MyOutDesk to anyone who needs an addition to their team.”
“MyOutDesk is the perfect solution for my overall goals in the REO market. My virtual assistant has a lot of real estate knowledge, and what she doesn’t know, she picks up quickly. She has become a real asset to our team. I highly recommend MyOutDesk.”
“It’s been great working with MyOutDesk – it’s been very beneficial and cost effective for me. I try to focus on staying top of mind with REALTORS® to generate new business, and my VA’s assist with tasks like loan pipelines, deal pipelines, & client interactions that reduce my ability to build relationships & acquire mortgage deals.”
Helpful Resources
Mihran Berejikian: From One To Ten Virtual Assistants: An E-Commerce Success Story
Excerpt Providing e-commerce virtual assistants has helped businesses THRIVE this year. From 1 to 10 …
How To Scale Your Business With An Amazon Virtual Assistant
Navigate the world of retail and e-commerce with Amazon virtual assistants and expert guidance …
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