VIRTUAL ASSISTANT SERVICES

MyOutDesk helps small business & enterprise clients with administration, marketing, inside sales, service and support — with over 13 years of experience serving 6,000 clients, saving them $55 Million Dollars as the highest-rated Virtual Assistant company with more than 500 verified 5-star business reviews.

Administrative Virtual Assistant

Administrative
Virtual Assistants

Let our Virtual Assistants handle your routine administrative tasks like CRM management, email & calendar management, basic administrative support, listing support, phone answering & reception, bookkeeping, and so much more!

  • MLS & ONLINE LISTING MNGT.

    Update MLS listing data and manage listings on your websites.

  • ADMINISTRATIVE SUPPORT

    Screen calls, manage calendars, run reports, CRM updates & coordinate events.

  • ACCOUNTING & RECORDS

    Accounts payable, receivables, reconciling, invoicing & reimbursements.

  • TRANSACTION COORDINATION

    Our TC services manage contract to close and everything in between.

Inside Sales Agent

Inside Sales
Virtual Assistants

Hire an experienced Inside Sales Agent to handle prospecting calls, like warm & cold calling, lead screening & qualification, prospect & client follow-up & nurturing. Our inside sales virtual assistants create new opportunities and improve customer service & long-term client retention.

  • WARM & COLD CALLING

    Prospect new clients, purchased leads, past clients & your database.

  • LEAD SCREENING & PREQUAL

    Following a script & checklist to identify prospects for appointments.

  • PROSPECT & CLIENT FOLLOWUP

    Routinely and systematically follow up with prospects & clients to stay top-of-mind.

  • LEAD NURTURING

    Manage automated content delivery to increase your engagement & sales.

Customer Service Virtual Assistant

Service & Support
Virtual Assistants

Our Customer Service virtual assistants are trained to handle all of your customer inquiries, help desk tickets & support tasks to ensure your customers are fully satisfied! We take pride in delivering the highest quality virtual assistants, letting you rapidly scale to meet growing demand.

  • ADMINISTRATIVE SUPPORT

    Screen calls, manage calendars, run reports, CRM updates & coordinate events.

  • COMMUNICATIONS MNGT

    Coordinate communications between buyers, sellers, agents & various third parties.

  • TROUBLE TICKETS

    Create, update, escalate and/or resolve trouble tickets in your CRM for customer issues.

  • MANAGE SCHEDULING

    Monitor deadlines & coordinate the closing process from start to finish.

Please consult with your attorney, or other qualified professional, for details on state statutes & regulations for unlicensed assistants. View details & disclaimer »

Schedule A Business Strategy Session

Request a free consultation & learn how MyOutDesk can save you time & money!

The Highest Quality Virtual Assistant Services

MyOutDesk deploys a stringent talent-matching process that’s unmatched by any other virtual assistant services provider in the market.

In fact, out of over 150 applications per day, only 2.2% are hired and endorsed to outsourcing clients like yourself. We do an FBI-grade background check, along with other important, preliminary profiling as well.

Before hiring a Virtual Assistant, we ensure that they possess the 3 E’s: Employment, Expertise and Experience—making them a great fit for you and your business.

An Overview Of Virtual Assistant Services

A Virtual Assistant (VA) provides support services to other businesses from a remote location using the telephone and internet for communications. This means they work from a remote location, often a home office, using technological tools to perform their job duties and to stay in touch with clients, supervisors and other team members. Technological advancements and a greater market acceptance of remote staffing has encouraged the rapid growth of virtual assistant services over the last three decades.

While administrative support defined early virtual assistant services, the breadth, and variety of service offerings available now through VAs are vast and growing. Your company can hire a Virtual Assistant to do anything from answering customer calls, handling scheduling & appointments to performing social media marketing duties and managing PR for your company. That’s why recently Entrepreneur stated that a virtual assistant is the “fastest ticket to growth.”

Global Workplace Analytics recently revealed that more than 4 million workers perform their jobs from home. This trend has increased 140 percent in less than 15 years. From 2015 to 2016, the number of telecommuting, self-employed workers grew slightly more than 7 percent, at 7.3%. This worker demographic includes VAs. It’s a booming trend and one that forward-thinking companies are recognizing as a boon for their organizations.

While brick and mortar offices may never completely be phased out, it would be foolish not to acknowledge that working remotely is becoming more and more acceptable. In 2017, only 2% of workers in the United States worked full-time remotely. By 2027, 50% of workers in the United States will be completely remote. The virtual office of the future allows everyone to work collaboratively regardless of location, and fosters authentic communication and familiarity that is difficult to build in a typical office.

Virtual Assistant Services are a perfect fit in the cloud-based, virtual workplace model, because they aren’t limited by traditional geographical barriers. Working remotely is not only convenient but is also saves time & money. Overhead costs are much lower because people do not need as much physical office space anymore – but they still attend meetings virtually, and have all their processes and systems connected the same as a local team member. There is no difference between someone working in the same city or from halfway across the world. International is the new local, it does not matter where you are hiring from, what matters is the quality of work and the level of leverage you gain. Hiring globally is not only a way to keep costs down but a great way to find talent and dedication that you may not necessarily be able to find in your neighborhood or locale.

The Benefits Of Virtual Assistant Services

Relying on virtual assistants can help your company financially while boosting productivity. There are several advantages to contracting with a virtual assistant services provider over hiring a traditional assistant. Some well-known benefits include:

  • Lowered employment costs: You aren’t required to pay employment taxes for a non-employee virtual assistant, nor are you responsible for workers’ compensation insurance, unemployment, sick leave or vacation time. Plus, recruiting, onboarding and training are minimal — if even necessary at all.
  • Flexibility: A Virtual Assistant can work during whatever schedule you set. For example, if you need an inside sales agent to cover your phones on weekends or during off-hours (in the evening or early morning), you can set their schedule as such.
  • Minimal overhead / reduced equipment expenses: You don’t need to provide office space, desks, computers or mobile devices for your VAs. They work from their own remote offices and supply most of their own equipment. You retain the option of providing them with specific software you may require for the performance of their job duties.
  • Bigger talent pool: By tapping into a wider geographic area and giving workers more flexibility and work arrangement options, you increase your access to varied talent.
  • Enhanced productivity: Most business professionals can benefit from virtual assistant services, no matter the size of their organization. A solopreneur juggles a lot of balls and is typically overextended. A virtual assistant can pick up the slack, allowing the entrepreneur to focus on essential duties. Small companies who retain the services of a VA can benefit in many of the ways that entrepreneurs do, and they can also lower their employment costs and business expenses while increasing productivity. Mid-size to larger organizations will reap all these benefits and more with the strategic use of skilled, experienced VAs who can tackle value-added job duties.
  • Maximizing the value of your time: Successful businesses and entrepreneurs know the value of being economic with the use of their time. Low-level tasks like email management and customer support can clutter up your schedule, restricting the amount of time you can spend on the more profitable tasks of your business, like dealing with leads and strategizing for future growth. Virtual assistant services enable you to free your schedule of non-revenue generating tasks and expand your business without blowing up your budget.
  • Affordable Business Growth: Business growth requires investment. By hiring a virtual assistant you expand your operations without drastically increasing your wage bill and the amount of investment needed to grow your business. A VA is not only substantially more affordable than hiring in-house, the continual management and training costs are also far less.
  • Freedom from Administrative Busy-Work: Responding to emails, managing meeting times and appointments, and data entry are all necessary daily administrative tasks, but they can easily eat into your schedule. A virtual assistant can ensure these tasks are completed on time, enabling you to focus on the more productive aspects of your business. While it’s important to provide clear instruction on what you want your virtual professional to achieve, having these recurring admin tasks taken off your plate will help you focus your time on growing your business.
  • Gain valuable customer feedback and market data: Knowing the needs of your customers and potential clients is crucial to sustaining the growth of your business While monitoring the industry you operate in, keeping informed on what your competitors are up to, and collating customer feedback are all important to help grow your business, they also require an investment of time and energy. A virtual assistant can collate all of this data for you, providing a valuable resource for your business. Having up to date access to this important data could prove a game changer for the growth of your business.
  • Maintain Your Online Presence: In the age of social media, businesses are expected to have a strong online presence. However, while the benefits of maintaining the presence of your business across social media and consistently producing content are well known, the work involved can stretch your budget and consume time that should be spent on the more profitable tasks of your business. A virtual assistant can help you manage your online presence, responding to customers and prospects on social media and producing and repurposing content so you can keep your social media posts fresh and engaging.
  • Avoid Burnout: Every professional can suffer from burnout during their career. Hiring a virtual assistant to assist in managing elements of your workload can help relieve the stress that a hectic work schedule can cause. Having someone there to help organize your schedule and deal with tasks frees up your work schedule to focus on more productive aspects of your business and also helps to avoid your work leaking into your personal life. Virtual assistant services can help you maintain a work-life balance that is crucial to optimizing your productivity and general well-being.

Virtual Assistant Services Disclaimer: “Client acknowledges and agrees that neither MOD nor its VAs are licensed to perform any professional services or activities requiring a license or certification, including, but not limited to, real estate, brokerage, insurance, securities, medical, law, teaching, accounting, engineering, architecture, construction, surveying, compliance, counseling, or any other professional or occupational license or certification of any kind, and that Client will not use any Virtual Assistant in the performance of any such services or activities. Client further acknowledges and agrees that Client has consulted with Client’s applicable licensing board(s), an attorney, and/or other qualified professional concerning Client’s intended use of the VA(s), and understands what services the VA(s) can and cannot perform pursuant to applicable local, state, and/or federal licensing laws, regulations, and restrictions. Client acknowledges and agrees that MOD is not an attorney and has made no representation regarding what services or activities do or may require a license and has made no representation about whether any VA’s services or activities, or contemplated services or activities, do or may require a license, and Client acknowledges that Client is not relying on any such representations and has consulted with appropriate professionals concerning their intended use of the VAs and are satisfied that their intended use will not violate any local, state, or federal licensing or other laws, regulations or restrictions. Client agrees that Client will not use or require any Virtual Assistant to perform any services or activities for which a license is or may be required. Client further agrees to indemnify, defend, and hold MOD, and MOD’s owners, employees, officers, agents, contractors, licensors, suppliers, consultants, advisors, directors, managers, shareholders, successors, assigns, predecessors, affiliates, VAs and members, harmless for any losses, claims, damages, costs, fees (including, without limitation, reasonable attorneys’ fees and expert fees), fines, sanctions, awards, judgments, infringements, penalties, or injuries of any kind incurred by MOD, its VAs, and/or any third party, which arise from Client’s use of MOD’s VA(s) in the performance of any services or activities requiring a license or certification.”

Licensing Rules & Restrictions: The National Association Of REALTORS® is a recognized authority on current licensing laws & requirements, and has written an excellent article on the State Statutes and Regulations for Unlicensed Assistants.

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