Healthcare Virtual Assistants
Rapidly scale your Healthcare organization & elevate your client experience with healthcare virtual assistants from MyOutDesk.
Help More Patients With a Healthcare Virtual Assistant
MyOutDesk healthcare virtual assistants specialize in delivering exceptional value to companies operating within the healthcare sector at an affordable rate, significantly undercutting the expenses associated with traditional employment. We provide services to a wide spectrum of establishments ranging from esteemed dental practices to innovative alternative health facilities.
Our experienced team of healthcare virtual assistants are prepared to seamlessly blend into your practice, ready to elevate not only your overall productivity but also your entire teams efficiency. Through our tailored VA solutions, we aim to empower healthcare organizations with the resources they need to flourish in an increasingly competitive landscape.
Our Healthcare Virtual Assistant Services
Virtual Scribe
- Documenting treatment plans, patient appointments, and relevant information
- Utilize healthcare software and electronic health record (EHR) systems to streamline billing operations
- Transcribe conversations in real time between doctors and patients
Virtual Medical Receptionist
- Handle and route incoming patient calls to the appropriate teams
- Follow up with patients for appointment reminders
- Interact with clients and patients with care that is consistent with your brand
Patient Support
- Offering compassionate customer & patient support and guidance for non-medical concerns
- Handle appointment scheduling and rescheduling, ensuring efficient utilization of healthcare resources and reducing no-show rates
- Handle administrative tasks such as patient registration, insurance verification, and medical record maintenance
- Gather patient feedback and insights, helping the healthcare organization improve its services and patient care
- Update common EHR systems, Athena, ResMed, Brightree, etc.
Recruitment
- Review incoming resumes and applications to shortlist candidates based on predefined criteria
- Provide a summary of qualified candidates to hiring managers for further review
- Schedule initial phone screenings or interviews with the hiring team
- Assist in scheduling interviews with candidates and coordinate interview logistics, including video conferencing if needed
Virtual Medical Billing Assistant
- Record and reconcile payments received from insurance companies, patients, and other payers
- Coordinate and enter medical claims into EHR software
- Generate and send patient statements for outstanding balances
- Address patient billing inquiries, explain charges, and assist with payment arrangements
- Utilize healthcare software and electronic health record (EHR) systems to streamline billing operations
Marketing
- Develop content that showcases the healthcare organization’s expertise, patient testimonials, and success stories
- Manage the healthcare organization’s social media accounts, including posting regular updates, responding to comments and messages, and engaging with the audience
- Monitor and manage online reviews and feedback to maintain a positive online reputation for the healthcare organization
Get The White Paper: Transforming Healthcare Operations
Get a clear roadmap for achieving cost efficiency while enhancing patient experience
Case Studies
See how MyOutDesk has empowered healthcare organizations
Medical Provider Case Study / Healthcare How a Large Physician Group Achieved 95% Consistency …
Cardiology Case Study / Healthcare A Cardiology Practice Boosts Capacity by 35% and Slashes …
Community Hospital Case Study / Healthcare A Community Hospital’s 35% Patient Satisfaction Surge Who …
Related services
Administrative
Recruiting
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What Our Clients Are Saying
“Make the mindset shift to being your own CEO. Why are you still entering your listings yourself? Our best clients are using MyOutDesk virtual assistants to do all of this. Do you want to make $2,400 a hour prospecting or waste time entering listings? It’s all about leverage.”
“There’s absolutely value in having a real estate virtual assistant – especially on the lead generation & nurturing side of things. For a mortgage broker or loan officer to be able to cultivate & nurture a lead while they build a relationship with the client is very important. There’s definitely value in that, especially in today’s industry.”
“MyOutDesk has really revolutionized our business. We’d generate rental leads, hand them off to our agents, and have those agents reach out. We needed a better way to use the time these agents were spending to get these leads ready to go out on tour. I can’t tell you how many hours you’ve saved for our agents.”
“It would cost us 50% more to do what we’re doing with our Virtual Assistants! The talents we found are such beasts. They’ve caught on very quickly even compared to those we hire in person!”
It’s more instrumental with our Virtual Assistants — we’re able to get more value for the price of what we pay for!
“My virtual assistant made me $43,000 in commissions less than half an hour ago, so if you’re still on the fence about hiring one, my advice is: just do it. The ROI on our virtual assistants is amazing – it’s definitely going to finish the year over 20x.”
“We hired our first VA about 4 years ago, and they’ve become an essential part of the business. They do administrative work, ensure quality in our client info & leads, update the CRM, create reports, etc. If they’re gone, we start crying – they’re really that crucial.”
“We kept focusing on the little things, I’m buying our time back—our VA has left me space for higher dollar-per-hour tasks, things only I can do. Our VA is an extension of me, they’re really good in administration; ROI-wise, immediately we got back a lot of money we’ve been missing from warranties, insurance follow-ups and inventory.”
“Once I realized that I needed help in order for my business to grow, I contacted MyOutDesk and the whole process was very smooth. I sent them a list of duties that I needed the assistant to perform. They matched my needs with a couple of candidates. I interviewed them, and then made my decision who to work with. Now, my database is organized, we set up my campaigns, and all my online presence and data research is take care of. I am very happy with the services and the results I realized. Best investment I made this year!”
“MyOutDesk has been instrumental in helping us find super talented VAs!” that fit our culture, help us grow our sales and handle our operations. They’re a wonderful company that provides great introductory training and we’re glad to be in business with them!”
“We’ve been really happy with MyOutDesk’s resources. We have all our training and processes ready and all we really needed were good candidates to interview and MyOutDesk has provided that. We needed to plug someone in quickly and MyOutDesk made it possible!”
We replaced someone in the office who wasn’t the right fit, and our VA’s been with us for more than 6 years!
“I get 250 emails a day, so one of the first things I set my VA up to do is scrub my inbox. Now she maintains my trend report, my success spreadsheet, she’s doing transaction management for us along with web-design & general marketing. We’re having phenomenal results.”
“MyOutDesk is the best company out there. Hiring a VA is tough and finding a good one is almost impossible it seems sometimes. With MyOutDesk’s strict standards and pre-screening you truly just have to find a fit for your company because the rest of the screening has been done for you”
“I’ve used MyOutDesk for several years now for transaction coordination, lead followup, media & marketing, etc. If it can be done behind a computer or phone, their VA’s will rise to the challenge. I highly recommend them to get more done without breaking the budget.”
Helpful Resources
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If you’re a business owner drowning in numbers, receipts, and budgets, you might seriously consider hiring an accounting virtual assistant. These professionals can help lighten your load and keep your financials in check. In this guide, we’ll discuss what an accounting virtual assistant does, how they differ from bookkeeping virtual assistants or virtual bookkeepers, what
March 18, 2025
Enhance, Don’t Replace: How AI Tools Empower Human Talent
AI isn’t here to replace virtual assistants, it’s here to make them more efficient. Discover the top 5 AI tools that empower VAs to streamline tasks, improve productivity, and deliver more value to businesses.
February 27, 2025
Outsourcing Workforce to the Philippines vs. India: Which is Better?
Comparing outsourcing your workforce to the Philippines versus India? Discover what to consider for each option to determine which is better suited for your business needs.
February 11, 2025
Frequently Asked Questions
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