Indispensable Virtual Assistants for

Healthcare

Rapidly scale your Healthcare organization & elevate your client experience with healthcare virtual assistants from MyOutDesk.

 

Help More Patients With a Healthcare Virtual Assistant

MyOutDesk specializes in delivering exceptional value to companies operating within the healthcare sector by offering virtual assistants (VAs) at an affordable rate, significantly undercutting the expenses associated with traditional in-house recruitment. Catering to a wide spectrum of healthcare establishments ranging from esteemed dental practices to innovative alternative health facilities.

Our experienced team of medical virtual assistants is prepared to seamlessly blend into your practice, ready to elevate not only your overall productivity but also your entire teams efficiency. Through our tailored VA solutions, MyOutDesk aims to empower healthcare businesses with the resources they need to flourish in an increasingly competitive landscape.

What a Healthcare Virtual Assistant can do

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Virtual Scribe

  • Documenting treatment plans, patient appointments, and relevant information
  • Utilize healthcare software and electronic health record (EHR) systems to streamline billing operations
  • Transcribe conversations in real time between doctors and patients
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Virtual Medical Receptionist

  • Handle and route incoming patient calls to the appropriate teams
  • Follow up with patients for appointment reminders
  • Interact with clients and patients with care that is consistent with your brand
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Patient Support

  • Offering compassionate customer & patient support and guidance for non-medical concerns
  • Handle appointment scheduling and rescheduling, ensuring efficient utilization of healthcare resources and reducing no-show rates
  • Handle administrative tasks such as patient registration, insurance verification, and medical record maintenance
  • Gather patient feedback and insights, helping the healthcare organization improve its services and patient care
  • Update common EHR systems, Athena, ResMed, Brightree, etc.
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Recruitment

  • Review incoming resumes and applications to shortlist candidates based on predefined criteria
  • Provide a summary of qualified candidates to hiring managers for further review
  • Schedule initial phone screenings or interviews with the hiring team
  • Assist in scheduling interviews with candidates and coordinate interview logistics, including video conferencing if needed
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Virtual Medical Billing Assistant

  • Record and reconcile payments received from insurance companies, patients, and other payers
  • Coordinate and enter medical claims into EHR software
  • Generate and send patient statements for outstanding balances
  • Address patient billing inquiries, explain charges, and assist with payment arrangements
  • Utilize healthcare software and electronic health record (EHR) systems to streamline billing operations
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Marketing

  • Develop content that showcases the healthcare organization’s expertise, patient testimonials, and success stories
  • Manage the healthcare organization’s social media accounts, including posting regular updates, responding to comments and messages, and engaging with the audience
  • Monitor and manage online reviews and feedback to maintain a positive online reputation for the healthcare organization

Get The White Paper: Transforming Healthcare Operations

Get a clear roadmap for achieving cost efficiency while enhancing patient experience

Case Studies

See how MyOutDesk has empowered healthcare organizations

Medical Provider Case Study / Healthcare How a Large Physician Group Achieved 95% Consistency …

Cardiology Case Study / Healthcare A Cardiology Practice Boosts Capacity by 35% and Slashes …

Community Hospital Case Study / Healthcare A Community Hospital’s 35% Patient Satisfaction Surge Who …

Administrative

Administrative

Stay productive, not busy

Streamline operations and free up your team to focus on strategic goals with expert task management.

Recruiting

Recruiting
Find top talent, and fast

Attract top talent and reduce hiring time through precise candidate sourcing and screening.

Help Desk

Help Desk
Solve technical issues, faster

Elevate user satisfaction and resolve issues faster with reliable and knowledgeable tech support.

Get started

Hire Virtual Assistants for your Healthcare organization today

1

Book a personalized strategy session

2

Co-create your success plan

3

Get indispensable talent & resources

What Our Clients Are Saying

Helpful Resources

healthcare talent
Healthcare, Hiring, Virtual Assistants

The healthcare industry in the United States is grappling with a severe talent shortage …

Healthcare, Virtual Assistants

The healthcare industry is seeing a surge in virtual assistants (VAs), particularly from the Philippines. Their strong work ethic, medical knowledge, and cultural fluency make them ideal for streamlining operations, boosting patient experience, and freeing up medical professionals’ time.

Frequently Asked Questions

A virtual assistant on a healthcare team can undertake various roles, including medical transcriptionists who convert voice-recorded medical reports into written documents, medical billing and coding specialists who manage billing processes, administrative assistants who handle scheduling and paperwork, and customer service representatives who address patient queries and provide support through digital channels.
Hiring a virtual healthcare assistant offers greater flexibility and cost-effectiveness as they can work remotely, reducing overhead expenses. They can handle tasks efficiently, ensuring 24/7 availability and scalability, enhancing patient support and administrative processes.
Yes, virtual assistants who handle protected health information (PHI) are required to be HIPAA compliant to ensure the privacy and security of patients’ sensitive medical information. This includes implementing appropriate safeguards, encryption, access controls, and adhering to HIPAA regulations to prevent unauthorized access or disclosure of PHI.

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