Hire a qualified

Healthcare Virtual Assistant

Rapidly scale your Healthcare organization & elevate your client experience with healthcare virtual assistants from MyOutDesk.

Scale Your Business With The #1 Virtual Assistant Company

  • Rated #1 in virtual assistant services by TechRadar & Analytics Insight
  • Serving 7500+ clients with 800+ verified 5-star business reviews
  • Longest-running virtual assistant service company
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Help More Patients With a Healthcare Virtual Assistant

MyOutDesk specializes in delivering exceptional value to companies operating within the healthcare sector by offering virtual assistants (VAs) at an affordable rate, significantly undercutting the expenses associated with traditional in-house recruitment. Catering to a wide spectrum of healthcare establishments ranging from esteemed dental practices to innovative alternative health facilities. 

Our experienced team of medical virtual assistants is prepared to seamlessly blend into your practice, ready to elevate not only your overall productivity but also your entire teams efficiency. Through our tailored VA solutions, MyOutDesk aims to empower healthcare businesses with the resources they need to flourish in an increasingly competitive landscape.

What A Healthcare VA Can Do For You

Virtual Scribe
Virtual Reception
Patient Support
Billing Support
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Virtual Scribe

  • Documenting treatment plans, patient appointments, and relevant information
  • Utilize healthcare software and electronic health record (EHR) systems to streamline billing operations
  • Transcribe conversations in real time between doctors and patients
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Virtual Reception

  • Handle and route incoming patient calls to the appropriate teams
  • Follow up with patients for appointment reminders
  • Interact with clients and patients with care that is consistent with your brand
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Patient Support

  • Offering compassionate customer & patient support and guidance for non-medical concerns
  • Handle appointment scheduling and rescheduling, ensuring efficient utilization of healthcare resources and reducing no-show rates
  • Handle administrative tasks such as patient registration, insurance verification, and medical record maintenance
  • Gather patient feedback and insights, helping the healthcare organization improve its services and patient care
  • Update common EHR systems, Athena, ResMed, Brightree, etc.
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  • Review incoming resumes and applications to shortlist candidates based on predefined criteria
  • Provide a summary of qualified candidates to hiring managers for further review
  • Schedule initial phone screenings or interviews with the hiring team
  • Assist in scheduling interviews with candidates and coordinate interview logistics, including video conferencing if needed
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Billing Support

  • Record and reconcile payments received from insurance companies, patients, and other payers
  • Coordinate and enter medical claims into EHR software
  • Generate and send patient statements for outstanding balances
  • Address patient billing inquiries, explain charges, and assist with payment arrangements
  • Utilize healthcare software and electronic health record (EHR) systems to streamline billing operations


  • Develop content that showcases the healthcare organization’s expertise, patient testimonials, and success stories
  • Manage the healthcare organization’s social media accounts, including posting regular updates, responding to comments and messages, and engaging with the audience
  • Monitor and manage online reviews and feedback to maintain a positive online reputation for the healthcare organization

Our virtual assistants can handle daily tasks like bookkeeping, calendar scheduling, document review, data entry, CRM management, and more. 

Our virtual assistants can streamline recruitment efforts by screening candidate resumes, scheduling interviews, and more; saving time for recruiters.

Trust our virtual assistants to instantly respond to inquiries, guide customers through troubleshooting processes, manage inboxes, and more.

Hire A Healthcare VA With MyOutDesk Today

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Frequently Asked Questions

A virtual assistant on a healthcare team can undertake various roles, including medical transcriptionists who convert voice-recorded medical reports into written documents, medical billing and coding specialists who manage billing processes, administrative assistants who handle scheduling and paperwork, and customer service representatives who address patient queries and provide support through digital channels.
Hiring a virtual healthcare assistant offers greater flexibility and cost-effectiveness as they can work remotely, reducing overhead expenses. They can handle tasks efficiently, ensuring 24/7 availability and scalability, enhancing patient support and administrative processes.
Yes, virtual assistants who handle protected health information (PHI) are required to be HIPAA compliant to ensure the privacy and security of patients’ sensitive medical information. This includes implementing appropriate safeguards, encryption, access controls, and adhering to HIPAA regulations to prevent unauthorized access or disclosure of PHI.
Our VAs can specialize in a range of medicinal fields, including but not limited to telemedicine support, medical billing and coding, medical transcription, patient support, research assistance, healthcare marketing, and more.