Healthcare
Rapidly scale your Healthcare organization & elevate your client experience with healthcare virtual assistants from MyOutDesk.

Help More Patients With a Healthcare Virtual Assistant
MyOutDesk specializes in delivering exceptional value to companies operating within the healthcare sector by offering virtual assistants (VAs) at an affordable rate, significantly undercutting the expenses associated with traditional in-house recruitment. Catering to a wide spectrum of healthcare establishments ranging from esteemed dental practices to innovative alternative health facilities.
Our experienced team of medical virtual assistants is prepared to seamlessly blend into your practice, ready to elevate not only your overall productivity but also your entire teams efficiency. Through our tailored VA solutions, MyOutDesk aims to empower healthcare businesses with the resources they need to flourish in an increasingly competitive landscape.
What a Healthcare Virtual Assistant can do
Virtual Scribe
Virtual Medical Receptionist
Patient Support
Recruitment
Virtual Medical Billing Assistant
Marketing

Virtual Scribe
- Documenting treatment plans, patient appointments, and relevant information
- Utilize healthcare software and electronic health record (EHR) systems to streamline billing operations
- Transcribe conversations in real time between doctors and patients

Virtual Medical Receptionist
- Handle and route incoming patient calls to the appropriate teams
- Follow up with patients for appointment reminders
- Interact with clients and patients with care that is consistent with your brand

Patient Support
- Offering compassionate customer & patient support and guidance for non-medical concerns
- Handle appointment scheduling and rescheduling, ensuring efficient utilization of healthcare resources and reducing no-show rates
- Handle administrative tasks such as patient registration, insurance verification, and medical record maintenance
- Gather patient feedback and insights, helping the healthcare organization improve its services and patient care
- Update common EHR systems, Athena, ResMed, Brightree, etc.

Recruitment
- Review incoming resumes and applications to shortlist candidates based on predefined criteria
- Provide a summary of qualified candidates to hiring managers for further review
- Schedule initial phone screenings or interviews with the hiring team
- Assist in scheduling interviews with candidates and coordinate interview logistics, including video conferencing if needed

Virtual Medical Billing Assistant
- Record and reconcile payments received from insurance companies, patients, and other payers
- Coordinate and enter medical claims into EHR software
- Generate and send patient statements for outstanding balances
- Address patient billing inquiries, explain charges, and assist with payment arrangements
- Utilize healthcare software and electronic health record (EHR) systems to streamline billing operations

Marketing
- Develop content that showcases the healthcare organization’s expertise, patient testimonials, and success stories
- Manage the healthcare organization’s social media accounts, including posting regular updates, responding to comments and messages, and engaging with the audience
- Monitor and manage online reviews and feedback to maintain a positive online reputation for the healthcare organization
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Case Studies
See how MyOutDesk has empowered healthcare organizations
Medical Provider Case Study / Healthcare How a Large Physician Group Achieved 95% Consistency …
Cardiology Case Study / Healthcare A Cardiology Practice Boosts Capacity by 35% and Slashes …
Community Hospital Case Study / Healthcare A Community Hospital’s 35% Patient Satisfaction Surge Who …
Related services

Administrative

Recruiting

Help Desk
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What Our Clients Are Saying






“MyOutDesk is the perfect solution for my overall goals in the REO market. My virtual assistant has a lot of real estate knowledge, and what she doesn’t know, she picks up quickly. She has become a real asset to our team. I highly recommend MyOutDesk.”






“I was nervous about hiring my 1st VA but MyOutDesk came highly recommended and I could not be more pleased. It’s been a short period of transitioning but I find myself with more time now, which I know in the long run is going to pay off huge dividends as I continue to build my business. I love the fact that I have a coach in conjunction with my VA that keeps us both on the right path to success for us all!”






“My experience with my VA through MyOutDesk has been wonderful. I was able to select a VA that fit my team. She responds in a very timely manner to tasks I request she does, works hard, and listens to my feedback. I was thankful for the interview process that took place at the beginning of my time with MOD. It was nice to have the final say in who joined my team.”






“It’s been great working with MyOutDesk – it’s been very beneficial and cost effective for me. I try to focus on staying top of mind with REALTORS® to generate new business, and my VA’s assist with tasks like loan pipelines, deal pipelines, & client interactions that reduce my ability to build relationships & acquire mortgage deals.”






“We have two people, we brought on within a week of each other. They’re in two different parts of our business: one is on the sales side, one is on the support side, so we got to see kind of both of those in action — they also folded in our culture so easily!”






“Best cost-to-benefit ratio, we’re getting at least 5x what we pay them back in return! With our VAs, they’ve made our local people to really step up to what they’re best at—focus more on projects, and closing deals, instead of overwhelming admin tasks.”






“I would highly recommend MyOutDesk for any of your Virtual Assistant needs. They were able to screen several VA candidates for the position that we needed and provided a high-quality candidate within 48 hours that currently exceeds our expectations.”






“My experience with MyOutDesk has been great! My VA is responsive, hardworking, motivated, eager to learn & optimistic about prospecting for me. She values her job and appreciates the work. It’s a great addition to my business and I highly recommend MyOutDesk!”






“Our VA does a lot for us — she answers all the emails and replies to most of the inquiries, she answers the phone, she returns voicemails and she handles our intake coordination for scheduling our therapists and the necessary paperwork to get them ready for the appointment!”






“There’s absolutely value in having a real estate virtual assistant – especially on the lead generation & nurturing side of things. For a mortgage broker or loan officer to be able to cultivate & nurture a lead while they build a relationship with the client is very important. There’s definitely value in that, especially in today’s industry.”






“I’ve had MyOutDesk virtual assistants for over 6 years now – our virtual assistants take care of the things that naturally slow me down. They’re going to make your systems better, and take care of things that you don’t see, and help keep you in the zone making money.”






“I have 2 VA’s with MyOutDesk. Our VA’s are amazing! They help us with BPO tasks, Craigslist, postlets, Facebook greetings, Zillow, IVR, metric spreadsheets, RealPro tasks, listing tasks, price reduction plans, finding comps, etc. I’m grateful for our VA’s daily!”






“A MyOutDesk virtual assistant can help your office provide a consistently higher level of service from recognition to communication, to the calendar, to anything you can imagine. Having my virtual assistant has just been transformational for me. I really love my VA, she’s fantastic!”






“We’re getting 150% of what we used to get and it’s less than half the cost of a really good recruiter. It’s turned out to be very, very good — the outcomes can’t be argued with!”






“It would cost us 50% more to do what we’re doing with our Virtual Assistants! The talents we found are such beasts. They’ve caught on very quickly even compared to those we hire in person!”
Helpful Resources
The healthcare industry in the United States is grappling with a severe talent shortage …
The healthcare industry is seeing a surge in virtual assistants (VAs), particularly from the Philippines. Their strong work ethic, medical knowledge, and cultural fluency make them ideal for streamlining operations, boosting patient experience, and freeing up medical professionals’ time.
Frequently Asked Questions
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