Virtual Receptionist
Increase retention, increase revenue, and grow your business.
Taking charge as your front-line communications liaison to answer & screen calls, respond to VM, chats & emails, route inbound calls and messages to team members, and answer customer inquiries about your business!
Perform a variety of administrative tasks for you such as screen calls & emails, manage calendars, run reports, updating the CRM, and assisting with customer training & education, issue resolution & prompt customer response.
Answer customer questions, route inbound calls, emails & chats to the correct team members, create & update tickets in your CRM, and follow up internally to ensure prompt response and guarantee customer satisfaction.
Manage scheduling for sales meetings, start and/or end dates for account services, and upcoming escalation calls as required. They will assist you with maintaining your schedule and keeping your customer service on track.
A MyOutDesk Virtual Receptionist is more than just an answering service – they’re a trained professional that not only answers calls & responds to customer inquiries, but they do it the way you would, with all the professionalism & courtesy you’d expect from anyone on your staff.
Boost your call rate by having an experienced, reliable virtual receptionist answering calls, following up on messages, and managing your inbox.
A virtual assistant can save you up to 70% over an in-house hire for the same role. On top of that our clients have reported up to 150% return on investment for a single VA.
Delegating tasks to a VA saves time for yourself and your local team. Freeing you up to focus on more high-level tasks, while watching your revenue grow.
An answering service is juggling companies and reading off a script; your customers will see right through it. You simply cannot match the level of service, reliability, availability, and cost-effectiveness with any other receptionist method.
Nothing can match the quality and consistency of a MyOutDesk Virtual Receptionist.
The average cost of a US-based virtual receptionist is $17/hour, which equates to a $2,720 per month salary. When you outsource for a role like this, our records have shown that you can save up to 70% off the total cost to hire a local professional. We also take care of the vetting and hiring process with a rigorous interview process, FBI grade background checks, reference checks, and more.
We believe your success is our success, so the less you have to worry about the more you can focus on dollar-productive tasks and growing your business.
FULL-TIME EMPLOYEE | MOD VIRTUAL ASSISTANT | |
---|---|---|
Monthly Rate of Pay | $3,468 / month | As low as $1,988 / month |
Fringe Benefits @ 35% | $1,211 / month | $0 / month |
Overhead Rate @ 50% | $1,730 / month | $0 / month |
Total Effective Rate of Pay | $6,401 / month | As low as $1,988 / month |
Hours Per Year | 2,080 hours | 2,080 hours |
$76,812 | As low as $23,856 |
Here are some questions we get about MyOutDesk’s Virtual Receptionist service
A traditional receptionist is an employee taking an office or administrative support position. The work is usually performed in a waiting area such as a lobby or front office desk of an organization or business. A virtual receptionist is no different from the in-person receptionist you’re used to, other than their location. They can do virtually everything that a traditional receptionist can do but without needing a front desk of yours to sit at. And at a fraction of the cost!
You may have a physical office with someone at your front desk already – but having a virtual receptionist allows that local professional to focus on in-person needs like greeting visitors, tours, physical mailing, and general office management. While they’re doing those things, they’re missing phone calls and emails are stacking up. This is where your Virtual Receptionist comes in.
A Virtual Assistant can handle phone communications, chat and emails, and tackle basic customer support. They can also manage scheduling for sales meetings, ongoing customer service tasks, and so on. Lastly, they can interact with a CRM while doing so.
The average cost of a US-based virtual receptionist is $17/hour, which equates to a $2,720 per month salary. This does not include equipment fees, insurance, benefits, etc.
MyOutDesk has over 800 verified 5-star business reviews, making us one of the most reviewed Virtual Assistant Services.