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Virtual Receptionists
Never miss a call or lead again – our virtual receptionist service will handle your calls with the same expertise and care as your in-house team.
What is a Virtual Receptionist?
A virtual receptionist is a highly trained professional who remotely manages your calls, emails, and administrative tasks. Think of them as your extended team member, greeting callers with a warm welcome, directing inquiries, and freeing you to focus on crucial business activities.
The Advantage of a MyOutDesk Virtual Receptionist
Improved Call Rate
Boost your call rate by having an experienced, reliable virtual receptionist answering calls, following up on messages, and managing your inbox.
Unmatched ROI
A Virtual Receptionist can save you up to 70% compared to hiring in-house for the same role. Plus, our clients have reported up to a 150% return on investment with just one Virtual Receptionist.
Increase Revenue
Delegating tasks to a Virtual Receptionist frees up valuable time for you and your local team, allowing you to focus on high-level priorities while driving business growth.
Retain More Customers with a Professional Virtual Receptionist
A MyOutDesk Virtual Receptionist is more than just someone who answers calls. They’re a skilled professional trained to handle customer inquiries with the same care, professionalism, and courtesy as your in-house team. From personalized responses to seamless customer interactions, they ensure every caller feels valued, helping you build lasting relationships.
Outsource a Virtual Receptionist Without Losing the Personal Touch
Outsourcing a Virtual Receptionist shouldn’t mean sacrificing quality or personalization. Unlike traditional call centers, our Virtual Receptionists directly integrate into your team, answering calls with professionalism, warmth, and a deep understanding of your business.
According to PwC, 17% of customers will leave after just one bad experience. Don’t let that be you.
With our Virtual Receptionists, every caller gets the attention they deserve, helping your business build trust, improve customer retention, and stand out with exceptional service
What A Virtual Receptionist Can Do For You
Remote Office Management
- Managing emails and calendars
- Ensuring smooth operation of systems and contact database management and back-office support
- Coordinating meetings through scheduling, agenda creation & logistics
Manage Schedules
- Manage scheduling for sales meetings, start and/or end dates for account services, and upcoming escalation calls as required
- Help with maintaining your schedule and keeping your customer service on track
Basic Customer Support
- Answer customer questions, route inbound calls, emails & chats to the correct team members
- Create & update tickets in your CRM
- Follow up internally to ensure prompt response and guarantee customer satisfaction
Manage Communications
- Incoming and outgoing calls, emails, and texts
- Routing inbound calls and messages to team members
- Responding to customer inquiries about your business
The MyOutDesk Difference
See what makes MyOutDesk the industry leader
Industry Leader
With nearly 20 years of experience, we set the standard for virtual assistant services. Trusted by thousands, we lead the industry in expertise & innovation.
Speed to Hire
Onboard your virtual assistant in as little as one week. Our streamlined process insures you get the talent you need, when you need it the most.
Diverse Talent
Gain access to skilled professionals from virtually every industry and role. Whatever your business needs are tomorrow, we have the talent solution today.
Extensive Screening
Only the top 0.7% of candidates pass our rigorous screening process. We ensure you’re matched with reliable, high-performing professionals.
Inclusive Pricing
Enjoy transparent pricing with no hidden fees. Our plans are designed to provide maximum value for your investment, & flexibility for growth.
Reliability
Our virtual professionals come ready to contribute from day one. Equipped with the tools & resources to succeed, they’re prepared to make an immediate impact.
Fortune 500 companies & SMBs trust MyOutDesk
What Our Clients Are Saying
“A virtual assistant allows your team members more time to focus on their “one thing” without sacrificing client satisfaction. In our business, they do lead followup & transaction coordination. Our VA’s keep our followup time down and help our executives effectively focus.”
“We’ve found MyOutDesk VAs to be professional, attentive, very coachable and responsive to instruction. It’s been cost-effective, and certainly provides value based on their skillsets. In terms of recruiting, they understand our objectives and they’re highly focused on delivering on them.”
“The value for us is that we’re getting more phone calls answered, which means more properties that we’re leasing. So we’re leasing more properties faster throughout the month. We’re commission based, so that’s a big benefit to our business.”
“I get 250 emails a day, so one of the first things I set my VA up to do is scrub my inbox. Now she maintains my trend report, my success spreadsheet, she’s doing transaction management for us along with web-design & general marketing. We’re having phenomenal results.”
Most of my processes are so administrative-heavy and burdensome — I can’t sell business and be tied down with all of it! My VA helped me start streamlining our systems, she knows everything going on — that high touch level of service that my clients need, she does it!
“There’s absolutely value in having a real estate virtual assistant – especially on the lead generation & nurturing side of things. For a mortgage broker or loan officer to be able to cultivate & nurture a lead while they build a relationship with the client is very important. There’s definitely value in that, especially in today’s industry.”
“We hired our original VA and quickly expanded to 3 — we’re rocking phone calls, hitting 250-350 a day outbound! They’re talking to our candidates, screening them, getting them through the process of enrollment and generating revenue for us, big time! Each of them could replace 3 people for me.”
“Our VA is a very important part of our business does a phenomenal job! She will learn anything we ask and doesn’t hesitate to self-inititate when necessary. Daniel Ramsey has done a fabulous job putting together the best of the best – We couldn’t be happier!!”
“Our agency goes hand-in-hand with our property inspections since we cater mainly to them but we’ve worked with other service industries. Our VAs handle two aspects: social media, helping them with posts, designs and content; and marketing, activating campaigns and maintaining them in automation sequences. They’re incredible!”
“MyOutDesk has exceeded our expectations! The interview process was super easy and we had very good candidates to chose from. Our VA is outstanding, learns quickly and has great language skills. We highly recommend MyOutDesk to anyone who needs an addition to their team.”
“We’re getting 150% of what we used to get and it’s less than half the cost of a really good recruiter. It’s turned out to be very, very good — the outcomes can’t be argued with!”
“I have 2 VA’s with MyOutDesk. Our VA’s are amazing! They help us with BPO tasks, Craigslist, postlets, Facebook greetings, Zillow, IVR, metric spreadsheets, RealPro tasks, listing tasks, price reduction plans, finding comps, etc. I’m grateful for our VA’s daily!”
“People ask me how I can afford a virtual assistant. I can’t afford NOT to have one! Since hiring a virtual professional, my business has increased 322%. My VA handles my emails, phone calls, transaction work, everything I need help with. She’s like my partner.”
“MyOutDesk is the perfect solution for my overall goals in the REO market. My virtual assistant has a lot of real estate knowledge, and what she doesn’t know, she picks up quickly. She has become a real asset to our team. I highly recommend MyOutDesk.”
“My experience with my VA through MyOutDesk has been wonderful. I was able to select a VA that fit my team. She responds in a very timely manner to tasks I request she does, works hard, and listens to my feedback. I was thankful for the interview process that took place at the beginning of my time with MOD. It was nice to have the final say in who joined my team.”
Helpful Resources
20 Examples of Outsourcing in 2025
There are many ways that a company can use outsourcing to improve workflows and have a better bottom line. These outsourcing examples may give you an idea of ways you can use outside workers, such as virtual assistants and contractors to streamline operations. Let’s take a closer look at how outsourcing can work for your
August 8, 2024
The 5 Best Virtual Receptionist Services of 2025
Discover 5 leading virtual receptionist service options in MyOutDesk’s comprehensive guide. Explore how these services can revolutionize your business communication, providing efficiency and professionalism for unparalleled customer interactions.
March 12, 2024
How Much Does a Virtual Receptionist Cost?
Virtual receptionists (VRs) are transforming business, handling calls and tasks while you focus on core work. But how much do they cost? This blog breaks down VR pricing models, factors affecting costs, and hidden fees to watch out for, so you can make an informed decision for your business.
January 9, 2024
Frequently Asked Questions
You may have a physical office with someone at your front desk already – but having a virtual receptionist allows that local professional to focus on in-person needs like greeting visitors, tours, physical mailing, and general office management. While they’re doing those things, they’re missing phone calls and emails are stacking up. This is where your Virtual Receptionist comes in.
Ready to scale?
Find a virtual professional that meets your unique business needs and save up to 70% on hiring costs today.
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