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Virtual Receptionists

Never miss a call or lead again – our virtual receptionist service will handle your calls with the same expertise and care as your in-house team.

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What is a Virtual Receptionist?

A virtual receptionist is a highly trained professional who remotely manages your calls, emails, and administrative tasks. Think of them as your extended team member, greeting callers with a warm welcome, directing inquiries, and freeing you to focus on crucial business activities.

The Advantage of a MyOutDesk Virtual Receptionist

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Improved Call Rate

Boost your call rate by having an experienced, reliable virtual receptionist answering calls, following up on messages, and managing your inbox.

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Unmatched ROI

A Virtual Receptionist can save you up to 70% compared to hiring in-house for the same role. Plus, our clients have reported up to a 150% return on investment with just one Virtual Receptionist.

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Increase Revenue

Delegating tasks to a Virtual Receptionist frees up valuable time for you and your local team, allowing you to focus on high-level priorities while driving business growth.

Retain More Customers with a Professional Virtual Receptionist

A MyOutDesk Virtual Receptionist is more than just someone who answers calls. They’re a skilled professional trained to handle customer inquiries with the same care, professionalism, and courtesy as your in-house team. From personalized responses to seamless customer interactions, they ensure every caller feels valued, helping you build lasting relationships.

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Statistics on poor customer service: 57% dislike long wait times & automation, 17% leave after one bad experience.

Outsource a Virtual Receptionist Without Losing the Personal Touch

Outsourcing a Virtual Receptionist shouldn’t mean sacrificing quality or personalization. Unlike traditional call centers, our Virtual Receptionists directly integrate into your team, answering calls with professionalism, warmth, and a deep understanding of your business.

According to PwC, 17% of customers will leave after just one bad experience. Don’t let that be you.

With our Virtual Receptionists, every caller gets the attention they deserve, helping your business build trust, improve customer retention, and stand out with exceptional service

What A Virtual Receptionist Can Do For You

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Remote Office Management

  • Managing emails and calendars
  • Ensuring smooth operation of systems and contact database management and back-office support
  • Coordinating meetings through scheduling, agenda creation & logistics
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Manage Schedules

  • Manage scheduling for sales meetings, start and/or end dates for account services, and upcoming escalation calls as required
  • Help with maintaining your schedule and keeping your customer service on track
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Basic Customer Support

  • Answer customer questions, route inbound calls, emails & chats to the correct team members
  • Create & update tickets in your CRM
  • Follow up internally to ensure prompt response and guarantee customer satisfaction
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Manage Communications

  • Incoming and outgoing calls, emails, and texts
  • Routing inbound calls and messages to team members
  • Responding to customer inquiries about your business

The MyOutDesk Difference

See what makes MyOutDesk the industry leader

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Industry Leader

With nearly 20 years of experience, we set the standard for virtual assistant services. Trusted by thousands, we lead the industry in expertise & innovation.

Speed to Hire

Onboard your virtual assistant in as little as one week. Our streamlined process insures you get the talent you need, when you need it the most.

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Diverse Talent

Gain access to skilled professionals from virtually every industry and role. Whatever your business needs are tomorrow, we have the talent solution today.

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Extensive Screening

Only the top 0.7% of candidates pass our rigorous screening process. We ensure you’re matched with reliable, high-performing professionals.

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Inclusive Pricing

Enjoy transparent pricing with no hidden fees. Our plans are designed to provide maximum value for your investment, & flexibility for growth.

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Reliability

Our virtual professionals come ready to contribute from day one. Equipped with the tools & resources to succeed, they’re prepared to make an immediate impact.

Fortune 500 companies & SMBs trust MyOutDesk

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Google Rating
4.9
Based on 325 reviews
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Google Rating
4.9
MyOutDesk BBB Business Review

What Our Clients Are Saying

Helpful Resources

Illustration depicting a laptop with chat bubbles, a For Sale sign, a photo in a circular frame, and headphones. The background is a gradient of blue and beige. MyOutDesk and Outsourcing 2025 are elegantly inscribed at the bottom.

20 Examples of Outsourcing in 2025

There are many ways that a company can use outsourcing to improve workflows and have a better bottom line. These outsourcing examples may give you an idea of ways you can use outside workers, such as virtual assistants and contractors to streamline operations. Let’s take a closer look at how outsourcing can work for your

August 8, 2024

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The 5 Best Virtual Receptionist Services of 2025

Discover 5 leading virtual receptionist service options in MyOutDesk’s comprehensive guide. Explore how these services can revolutionize your business communication, providing efficiency and professionalism for unparalleled customer interactions.

March 12, 2024

A woman with blonde hair and glasses, wearing a yellow jacket, is using a headset at her desk with a laptop. She embodies the essence of a virtual receptionist, known for engaging interactions. The blurred background features a floor lamp and decorative plant as she smiles warmly.

How Much Does a Virtual Receptionist Cost?

Virtual receptionists (VRs) are transforming business, handling calls and tasks while you focus on core work. But how much do they cost? This blog breaks down VR pricing models, factors affecting costs, and hidden fees to watch out for, so you can make an informed decision for your business.

January 9, 2024

Frequently Asked Questions

A traditional receptionist is an employee taking an office or administrative support position. The work is usually performed in a waiting area such as a lobby or front office desk of an organization or business. A virtual receptionist is no different from the in-person receptionist you’re used to, other than their location. They can do virtually everything that a traditional receptionist can do but without needing a front desk of yours to sit at. And at a fraction of the cost!

You may have a physical office with someone at your front desk already – but having a virtual receptionist allows that local professional to focus on in-person needs like greeting visitors, tours, physical mailing, and general office management. While they’re doing those things, they’re missing phone calls and emails are stacking up. This is where your Virtual Receptionist comes in.
A Virtual Assistant can handle phone communications, chat and emails, and tackle basic customer support. They can also manage scheduling for sales meetings, ongoing customer service tasks, and so on. Lastly, they can interact with a CRM while doing so.
The average cost of a US-based virtual receptionist is $17/hour, which equates to a $2,720 per month salary. This does not include equipment fees, insurance, benefits, etc.

Ready to scale?

Find a virtual professional that meets your unique business needs and save up to 70% on hiring costs today.