Virtual Receptionists

A traditional receptionist is an employee taking an office or administrative support position, usually performed in a waiting area such as a lobby or front office desk. A virtual receptionist is no different from the in-person receptionist you're used to, other than their location. They can do virtually everything that a traditional receptionist can do but without needing a front desk to sit at, and at a fraction of the cost. You may already have someone at your front desk, but having a virtual receptionist allows that local professional to focus on in-person needs like greeting visitors, tours, physical mailing, and general office management while your Virtual Receptionist handles the calls and emails stacking up.

Unlike a call center where agents are shared across many businesses and follow generic scripts, a MyOutDesk virtual receptionist is dedicated exclusively to your company. They learn your brand, your team, and your processes so every caller receives a personalized, professional experience.

Our virtual receptionists work full-time and can be scheduled to cover your core business hours. If you need extended or after-hours coverage, we can staff multiple virtual receptionists to ensure your phones are always answered.

Yes. Our virtual receptionists integrate directly into your existing phone system, VoIP platform, or call routing software. They answer calls using your business number and follow your call handling procedures.

We can onboard a fully vetted virtual receptionist in as little as 7 days. We just need to understand your call handling preferences, tools, and workflows to match you with the right professional.

By hiring a MyOutDesk virtual receptionist, you can save up to 70% compared to the cost of a traditional in-house receptionist. This includes savings on salary, benefits, office space, and equipment.

Yes. Your virtual receptionist is dedicated to your business full time. We do not share our virtual assistants across multiple clients. This allows them to fully learn your brand and provide a consistent caller experience.

A virtual receptionist can handle phone communications, chat and emails, and tackle basic customer support. They can also manage scheduling for sales meetings, ongoing customer service tasks, and interact with your CRM while doing so.

The average cost of a US-based virtual receptionist is $17/hour, which equates to a $2,720 per month salary. This does not include equipment fees, insurance, benefits, etc.

Yes. We require every VA to share and store credentials through a password manager - never in plain text, email, chat, or browser autofill. We can use the password manager your team already runs on (1Password, Bitwarden, LastPass, Dashlane, Keeper, or similar) or provide one. Access can be revoked instantly when the engagement ends.

Yes, we are happy to work with you to get an NDA between your virtual assistant and your company signed. We also provide a default NDA that protects all our clients.