Ecommerce Virtual Assistants
Let our Ecommerce virtual assistants manage your store and tackle customer service problems
Book a strategy call
Our Ecommerce virtual assistants improve the customer experience & boost sales
Our Ecommerce virtual assistants provide storefront management, customer support, inventory management, and more.
Focus your energy into boosting sales, perfecting products, and bringing new ideas to market, while we handle the vital day to day tasks of your online store.
What can an Ecommerce Virtual Assistant do?
Online Store Management
- Oversee and manage the online store on platforms like Amazon, eBay, Etsy, Shopify, NetSuite, or in-house platforms
- Handle product addition and subtractions from the platform, filing, data entry, and document management
- Manage social media storefronts like Facebook Marketplace, Tiktok Shop, Commentsold
Order Management
- Ensure seamless order processing from payment to shipping, managing product returns, tracking and managing inventory levels
- Handle general administrative tasks, product addition and subtractions from the platform, filing, data entry, and document management
- Coordinate with dropshipping suppliers for incoming orders
Customer Service
- Respond to customer questions, inquiries, and concerns via email, phone, and social media, providing timely and helpful assistance
- Offer post-sales support, resolving customer problems, and ensuring a positive experience with the company
- Engage with customers to encourage product reviews and testimonials to build brand credibility and trust
Marketing
- Coordination & Distribution of email marketing campaigns to promote new product lines, merchandise, and follow-up review requests
- Manage social media accounts, posting engaging content, responding to comments, and fostering brand loyalty
- Coordination of company content for blog posts, product descriptions, and visual assets, to attract and engage customers
- Coordinate and assist with affiliate vetting, payouts, brand ambassadors
Accounting & Bookkeeping
- Handle accounts receivable, accounts payable, and reconciliation to maintain financial accuracy and efficiency
- Maintain accurate records of return and refund transactions
- Data entry for sales, expenses, purchases, and other financial activities, ensuring that all records are up-to-date
- Track invoice payments, follow up on overdue payments, and maintain a record of customer payments
Related services
Administrative
Sales Development
Customer Service
Get started
Hire an Ecommerce Virtual Assistant with MyOutDesk today.
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Book a personalized strategy session
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Co-create your success plan
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Get indispensable talent & resources
What Our Clients Are Saying
“We currently have 3 Virtual Assistants – they fit perfectly with the rest of our team and have a superior work ethic. Their communication is excellent as well as their ability to problem solve and learn quickly. We highly recommend you give them a try!”
“Because we’re in an investments and securities business, our client information and handling needs a US-based person with advanced biometrics access — but our VAs are excellent for tasks that revolve around supplementary data collection and entry. Our VAs take in all the data, plots them in our systems and the systems drop them into our models for underwriting”
“I’ve had MyOutDesk virtual assistants for over 6 years now – our virtual assistants take care of the things that naturally slow me down. They’re going to make your systems better, and take care of things that you don’t see, and help keep you in the zone making money.”
“(Our) VA in the property management side focuses on contracts, credit checks, application verifications, repair coordination, tenant/appointment viewings and vendors— she speaks really well and connects nicely with our tenants and property managers!”
“Our agency goes hand-in-hand with our property inspections since we cater mainly to them but we’ve worked with other service industries. Our VAs handle two aspects: social media, helping them with posts, designs and content; and marketing, activating campaigns and maintaining them in automation sequences. They’re incredible!”
“I have 2 VA’s with MyOutDesk. Our VA’s are amazing! They help us with BPO tasks, Craigslist, postlets, Facebook greetings, Zillow, IVR, metric spreadsheets, RealPro tasks, listing tasks, price reduction plans, finding comps, etc. I’m grateful for our VA’s daily!”
“It’s been a very positive experience – easy to setup and get going. We use MyOutDesk VAs for healthcare recruiting – it gives us stability in the role and delivers a constant flow of applicants coming in. Our VA has a healthcare background, she knows the lingo, and she’s hungry to achieve! She likes the challenge. It’s a beautiful thing.”
“The whole team at MOD has been fantastic to work with. Very professional from start to finish. We look forward to a long working relationship with them.”
“MyOutDesk has really revolutionized our business. We’d generate rental leads, hand them off to our agents, and have those agents reach out. We needed a better way to use the time these agents were spending to get these leads ready to go out on tour. I can’t tell you how many hours you’ve saved for our agents.”
“My Virtual Assistants (VAs) helped me quintuple my income supporting our turnkey setup for our clients with our system and technology.”
“There are many tasks in real estate that are not dollar productive for a top producing agent—important but not necessarily the best use of my time. I started with some online work and I now have graduated to 3 full time virtual assistants with MyOutDesk. To think that someone half way around the world is a key member of my team is awesome. I’m contributing to our global economy and becoming more profitable at the same time. Simply awesome!!!”
“We’ve been really happy with MyOutDesk’s resources. We have all our training and processes ready and all we really needed were good candidates to interview and MyOutDesk has provided that. We needed to plug someone in quickly and MyOutDesk made it possible!”
“My experience with my VA through MyOutDesk has been wonderful. I was able to select a VA that fit my team. She responds in a very timely manner to tasks I request she does, works hard, and listens to my feedback. I was thankful for the interview process that took place at the beginning of my time with MOD. It was nice to have the final say in who joined my team.”
“It’s crazy how great MyOutDesk is – you guys go way beyond what I expected! We hired our first virtual assistant, named Mary, and she’s simply awesome. It was a tough choice, though, because we interviewed four separate VA candidates, and honestly I wanted to hire all of them!”
“MyOutDesk is a great option when you need a virtual assistant! They do all the heavy lifting to find the best candidate and assist with management in order to get up and running ASAP.”
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Frequently Asked Questions
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