Ecommerce Virtual Assistants
Let our Ecommerce virtual assistants manage your store and tackle customer service problems
Book a strategy call
Our Ecommerce virtual assistants improve the customer experience & boost sales
Our Ecommerce virtual assistants provide storefront management, customer support, inventory management, and more.
Focus your energy into boosting sales, perfecting products, and bringing new ideas to market, while we handle the vital day to day tasks of your online store.
What can an Ecommerce Virtual Assistant do?
Online Store Management
- Oversee and manage the online store on platforms like Amazon, eBay, Etsy, Shopify, NetSuite, or in-house platforms
- Handle product addition and subtractions from the platform, filing, data entry, and document management
- Manage social media storefronts like Facebook Marketplace, Tiktok Shop, Commentsold
Order Management
- Ensure seamless order processing from payment to shipping, managing product returns, tracking and managing inventory levels
- Handle general administrative tasks, product addition and subtractions from the platform, filing, data entry, and document management
- Coordinate with dropshipping suppliers for incoming orders
Customer Service
- Respond to customer questions, inquiries, and concerns via email, phone, and social media, providing timely and helpful assistance
- Offer post-sales support, resolving customer problems, and ensuring a positive experience with the company
- Engage with customers to encourage product reviews and testimonials to build brand credibility and trust
Marketing
- Coordination & Distribution of email marketing campaigns to promote new product lines, merchandise, and follow-up review requests
- Manage social media accounts, posting engaging content, responding to comments, and fostering brand loyalty
- Coordination of company content for blog posts, product descriptions, and visual assets, to attract and engage customers
- Coordinate and assist with affiliate vetting, payouts, brand ambassadors
Accounting & Bookkeeping
- Handle accounts receivable, accounts payable, and reconciliation to maintain financial accuracy and efficiency
- Maintain accurate records of return and refund transactions
- Data entry for sales, expenses, purchases, and other financial activities, ensuring that all records are up-to-date
- Track invoice payments, follow up on overdue payments, and maintain a record of customer payments
Related services
Administrative
Sales Development
Customer Service
Get started
Hire an Ecommerce Virtual Assistant with MyOutDesk today.
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Book a personalized strategy session
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Co-create your success plan
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Get indispensable talent & resources
What Our Clients Are Saying
“(Our VAs) we’ve helped teams hire over 1800 people and we’re diving into industries outside Real Estate. We leverage them in processes and procedures, they help us in sifting through candidates’ personalities, operating styles, profiles and more; phone conversations and follow-ups, interview schedules and more.”
“MyOutDesk has freed up my life! People say that time is money, but time is so much more valuable than money – and with MyOutDesk I’ve been able to get my time back and my life back. I’m spending less time working and making more money.”
“There’s no ceiling to growing your business, there’s no ‘maximum amount of money’ that can be made in the mortgage industry. There’s no limit to how big your mortgage business can be, and if you just work follow this process, this is how you do it.”
“There’s absolutely value in having a real estate virtual assistant – especially on the lead generation & nurturing side of things. For a mortgage broker or loan officer to be able to cultivate & nurture a lead while they build a relationship with the client is very important. There’s definitely value in that, especially in today’s industry.”
“MyOutDesk is the best company out there. Hiring a VA is tough and finding a good one is almost impossible it seems sometimes. With MyOutDesk’s strict standards and pre-screening you truly just have to find a fit for your company because the rest of the screening has been done for you”
“MyOutDesk removes all of the extraneous work and lets you focus on working directly with people who support your business. We’ve been very happy with the quality of people they have available to work with, the ease of interacting with and training highly prepared candidates, and the efficiency of keeping accountability and compensation running smoothly.”
“Our first VA does a lot of the research we need in building our clients storybrand and sphere of connections, providing them with support; while our second VA helps our clients with their processes and inventory-related things. They both assist our copywriters in publishing, along with some website maintenance. They’re excellent in all those!”
“MyOutDesk has exceeded our expectations! The interview process was super easy and we had very good candidates to chose from. Our VA is outstanding, learns quickly and has great language skills. We highly recommend MyOutDesk to anyone who needs an addition to their team.”
“A virtual assistant allows your team members more time to focus on their “one thing” without sacrificing client satisfaction. In our business, they do lead followup & transaction coordination. Our VA’s keep our followup time down and help our executives effectively focus.”
“I was nervous about hiring my 1st VA but MyOutDesk came highly recommended and I could not be more pleased. It’s been a short period of transitioning but I find myself with more time now, which I know in the long run is going to pay off huge dividends as I continue to build my business. I love the fact that I have a coach in conjunction with my VA that keeps us both on the right path to success for us all!”
“Make the mindset shift to being your own CEO. Why are you still entering your listings yourself? Our best clients are using MyOutDesk virtual assistants to do all of this. Do you want to make $2,400 a hour prospecting or waste time entering listings? It’s all about leverage.”
“We have two people, we brought on within a week of each other. They’re in two different parts of our business: one is on the sales side, one is on the support side, so we got to see kind of both of those in action — they also folded in our culture so easily!”
“I’m not going to be able to make $250,000 a year if I’m spending half my time doing $10 an hour work. That’s why we’re such big fans of virtual assistants and automation – because we need to delegate those tasks off to technology, virtual assistants, and team members so that we can get back to doing the high value work that makes us real money.”
“Our experience with MyOutDesk has been amazing! They have provided us with hard working and dedicated virtual assistants with the skill sets that meet our company needs. We set high standards and they have met them all. They’ve saved our company time & money.”
“We’ve had systems in place for a while, but since getting our VA, we’ve noticed more time devoted to our buyers and seller and actually more time to be able to follow up on leads rather than following up on checklists of listings and closings. MyOutDesk is a very innovative and cost effective company and they strive hard to please. Our VA is excellent. She’s very service focused and picked up the flow of operations quickly.”
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