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Virtual Receptionists
Never miss a call or lead again – our virtual receptionist service will handle your calls with the same expertise and care as your in-house team.
What is a Virtual Receptionist?
A virtual receptionist is a highly trained professional who remotely manages your calls, emails, and administrative tasks. Think of them as your extended team member, greeting callers with a warm welcome, directing inquiries, and freeing you to focus on crucial business activities.
The Advantage of a MyOutDesk Virtual Receptionist
Improved Call Rate
Boost your call rate by having an experienced, reliable virtual receptionist answering calls, following up on messages, and managing your inbox.
Unmatched ROI
A Virtual Receptionist can save you up to 70% compared to hiring in-house for the same role. Plus, our clients have reported up to a 150% return on investment with just one Virtual Receptionist.
Increase Revenue
Delegating tasks to a Virtual Receptionist frees up valuable time for you and your local team, allowing you to focus on high-level priorities while driving business growth.
Retain More Customers with a Professional Virtual Receptionist
A MyOutDesk Virtual Receptionist is more than just someone who answers calls. They’re a skilled professional trained to handle customer inquiries with the same care, professionalism, and courtesy as your in-house team. From personalized responses to seamless customer interactions, they ensure every caller feels valued, helping you build lasting relationships.
Outsource a Virtual Receptionist Without Losing the Personal Touch
Outsourcing a Virtual Receptionist shouldn’t mean sacrificing quality or personalization. Unlike traditional call centers, our Virtual Receptionists directly integrate into your team, answering calls with professionalism, warmth, and a deep understanding of your business.
According to PwC, 17% of customers will leave after just one bad experience. Don’t let that be you.
With our Virtual Receptionists, every caller gets the attention they deserve, helping your business build trust, improve customer retention, and stand out with exceptional service
What A Virtual Receptionist Can Do For You
Remote Office Management
- Managing emails and calendars
- Ensuring smooth operation of systems and contact database management and back-office support
- Coordinating meetings through scheduling, agenda creation & logistics
Manage Schedules
- Manage scheduling for sales meetings, start and/or end dates for account services, and upcoming escalation calls as required
- Help with maintaining your schedule and keeping your customer service on track
Basic Customer Support
- Answer customer questions, route inbound calls, emails & chats to the correct team members
- Create & update tickets in your CRM
- Follow up internally to ensure prompt response and guarantee customer satisfaction
Manage Communications
- Incoming and outgoing calls, emails, and texts
- Routing inbound calls and messages to team members
- Responding to customer inquiries about your business
The MyOutDesk Difference
See what makes MyOutDesk the industry leader
Industry Leader
With nearly 20 years of experience, we set the standard for virtual assistant services. Trusted by thousands, we lead the industry in expertise & innovation.
Speed to Hire
Onboard your virtual assistant in as little as one week. Our streamlined process insures you get the talent you need, when you need it the most.
Diverse Talent
Gain access to skilled professionals from virtually every industry and role. Whatever your business needs are tomorrow, we have the talent solution today.
Extensive Screening
Only the top 0.7% of candidates pass our rigorous screening process. We ensure you’re matched with reliable, high-performing professionals.
Inclusive Pricing
Enjoy transparent pricing with no hidden fees. Our plans are designed to provide maximum value for your investment, & flexibility for growth.
Reliability
Our virtual professionals come ready to contribute from day one. Equipped with the tools & resources to succeed, they’re prepared to make an immediate impact.
Security & Compliance
Enterprise ready security to keep your data secure
Background Checks
All personnel undergo background checks in accordance with local laws and regulations to ensure trust & integrity.
MFA\SSO Enabled
Access to critical systems is protected using SSO and multi-factor authentication where supported.
Secure Infrastructure
Our infrastructure is hosted in secure cloud environments with layered controls to protect availability and confidentiality.
Incident Response
A formal incident response process is in place to identify, contain, and remediate security incidents.
Third-Party Audited
Our security controls are independently assessed against recognized compliance frameworks.
Access Management
System access is role-based, approved, and promptly revoked upon role change or offboarding.
Fortune 500 companies & SMBs trust MyOutDesk
What Our Clients Are Saying
“Our agency goes hand-in-hand with our property inspections since we cater mainly to them but we’ve worked with other service industries. Our VAs handle two aspects: social media, helping them with posts, designs and content; and marketing, activating campaigns and maintaining them in automation sequences. They’re incredible!”
“Our experience with MyOutDesk has been amazing! They have provided us with hard working and dedicated virtual assistants with the skill sets that meet our company needs. We set high standards and they have met them all. They’ve saved our company time & money.”
“A virtual assistant allows your team members more time to focus on their “one thing” without sacrificing client satisfaction. In our business, they do lead followup & transaction coordination. Our VA’s keep our followup time down and help our executives effectively focus.”
“My experience with MyOutDesk has been great! My VA is responsive, hardworking, motivated, eager to learn & optimistic about prospecting for me. She values her job and appreciates the work. It’s a great addition to my business and I highly recommend MyOutDesk!”
“MyOutDesk has allowed me to start building my real estate team, starting with what I needed help with the most – lead generation. I’d highly recommend MyOutDesk to any agent like who is looking to get to the next level and ultimately build a real estate team.”
“We hired our original VA and quickly expanded to 3 — we’re rocking phone calls, hitting 250-350 a day outbound! They’re talking to our candidates, screening them, getting them through the process of enrollment and generating revenue for us, big time! Each of them could replace 3 people for me.”
“MyOutDesk has exceeded our expectations! The interview process was super easy and we had very good candidates to chose from. Our VA is outstanding, learns quickly and has great language skills. We highly recommend MyOutDesk to anyone who needs an addition to their team.”
“Our VAs support our team in our marketing — from content editing, postings, ads, remarketing and sphere farming. We do a lot of lead gen, blogs and videos. They take off a lot of the busy work so we can produce the best output and result for our clients!”
“Best cost-to-benefit ratio, we’re getting at least 5x what we pay them back in return! With our VAs, they’ve made our local people to really step up to what they’re best at—focus more on projects, and closing deals, instead of overwhelming admin tasks.”
“A MyOutDesk virtual assistant can help your office provide a consistently higher level of service from recognition to communication, to the calendar, to anything you can imagine. Having my virtual assistant has just been transformational for me. I really love my VA, she’s fantastic!”
“Our first VA does a lot of the research we need in building our clients storybrand and sphere of connections, providing them with support; while our second VA helps our clients with their processes and inventory-related things. They both assist our copywriters in publishing, along with some website maintenance. They’re excellent in all those!”
“There’s no ceiling to growing your business, there’s no ‘maximum amount of money’ that can be made in the mortgage industry. There’s no limit to how big your mortgage business can be, and if you just work follow this process, this is how you do it.”
“My virtual assistant made me $43,000 in commissions less than half an hour ago, so if you’re still on the fence about hiring one, my advice is: just do it. The ROI on our virtual assistants is amazing – it’s definitely going to finish the year over 20x.”
“The value for us is that we’re getting more phone calls answered, which means more properties that we’re leasing. So we’re leasing more properties faster throughout the month. We’re commission based, so that’s a big benefit to our business.”
“There’s absolutely value in having a real estate virtual assistant – especially on the lead generation & nurturing side of things. For a mortgage broker or loan officer to be able to cultivate & nurture a lead while they build a relationship with the client is very important. There’s definitely value in that, especially in today’s industry.”
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Frequently Asked Questions
You may have a physical office with someone at your front desk already – but having a virtual receptionist allows that local professional to focus on in-person needs like greeting visitors, tours, physical mailing, and general office management. While they’re doing those things, they’re missing phone calls and emails are stacking up. This is where your Virtual Receptionist comes in.
Ready to scale?
Find a virtual professional that meets your unique business needs and save up to 70% on hiring costs today.
