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Virtual Receptionists
Never miss a call or lead again – our virtual receptionist service will handle your calls with the same expertise and care as your in-house team.
What is a Virtual Receptionist?
A virtual receptionist is a highly trained professional who remotely manages your calls, emails, and administrative tasks. Think of them as your extended team member, greeting callers with a warm welcome, directing inquiries, and freeing you to focus on crucial business activities.
The Advantage of a MyOutDesk Virtual Receptionist
Improved Call Rate
Boost your call rate by having an experienced, reliable virtual receptionist answering calls, following up on messages, and managing your inbox.
Unmatched ROI
A Virtual Receptionist can save you up to 70% compared to hiring in-house for the same role. Plus, our clients have reported up to a 150% return on investment with just one Virtual Receptionist.
Increase Revenue
Delegating tasks to a Virtual Receptionist frees up valuable time for you and your local team, allowing you to focus on high-level priorities while driving business growth.
Retain More Customers with a Professional Virtual Receptionist
A MyOutDesk Virtual Receptionist is more than just someone who answers calls. They’re a skilled professional trained to handle customer inquiries with the same care, professionalism, and courtesy as your in-house team. From personalized responses to seamless customer interactions, they ensure every caller feels valued, helping you build lasting relationships.
Outsource a Virtual Receptionist Without Losing the Personal Touch
Outsourcing a Virtual Receptionist shouldn’t mean sacrificing quality or personalization. Unlike traditional call centers, our Virtual Receptionists directly integrate into your team, answering calls with professionalism, warmth, and a deep understanding of your business.
According to PwC, 17% of customers will leave after just one bad experience. Don’t let that be you.
With our Virtual Receptionists, every caller gets the attention they deserve, helping your business build trust, improve customer retention, and stand out with exceptional service
What A Virtual Receptionist Can Do For You
Remote Office Management
- Managing emails and calendars
- Ensuring smooth operation of systems and contact database management and back-office support
- Coordinating meetings through scheduling, agenda creation & logistics
Manage Schedules
- Manage scheduling for sales meetings, start and/or end dates for account services, and upcoming escalation calls as required
- Help with maintaining your schedule and keeping your customer service on track
Basic Customer Support
- Answer customer questions, route inbound calls, emails & chats to the correct team members
- Create & update tickets in your CRM
- Follow up internally to ensure prompt response and guarantee customer satisfaction
Manage Communications
- Incoming and outgoing calls, emails, and texts
- Routing inbound calls and messages to team members
- Responding to customer inquiries about your business
The MyOutDesk Difference
See what makes MyOutDesk the industry leader
Industry Leader
With nearly 20 years of experience, we set the standard for virtual assistant services. Trusted by thousands, we lead the industry in expertise & innovation.
Speed to Hire
Onboard your virtual assistant in as little as one week. Our streamlined process insures you get the talent you need, when you need it the most.
Diverse Talent
Gain access to skilled professionals from virtually every industry and role. Whatever your business needs are tomorrow, we have the talent solution today.
Extensive Screening
Only the top 0.7% of candidates pass our rigorous screening process. We ensure you’re matched with reliable, high-performing professionals.
Inclusive Pricing
Enjoy transparent pricing with no hidden fees. Our plans are designed to provide maximum value for your investment, & flexibility for growth.
Reliability
Our virtual professionals come ready to contribute from day one. Equipped with the tools & resources to succeed, they’re prepared to make an immediate impact.
Fortune 500 companies & SMBs trust MyOutDesk
What Our Clients Are Saying
“My VA prepares most of the reports we have: for marketing, for sales, what we need to focus on for the next few weeks, our staff performance, our customer information. (Our VA) They also handle our marketing: our content, our materials, our fliers, the website design, and our templates to move forward.”
“My experience with MyOutDesk has been great! My VA is responsive, hardworking, motivated, eager to learn & optimistic about prospecting for me. She values her job and appreciates the work. It’s a great addition to my business and I highly recommend MyOutDesk!”
“People ask me how I can afford a virtual assistant. I can’t afford NOT to have one! Since hiring a virtual professional, my business has increased 322%. My VA handles my emails, phone calls, transaction work, everything I need help with. She’s like my partner.”
“My virtual assistant made me $43,000 in commissions less than half an hour ago, so if you’re still on the fence about hiring one, my advice is: just do it. The ROI on our virtual assistants is amazing – it’s definitely going to finish the year over 20x.”
“Best cost-to-benefit ratio, we’re getting at least 5x what we pay them back in return! With our VAs, they’ve made our local people to really step up to what they’re best at—focus more on projects, and closing deals, instead of overwhelming admin tasks.”
“The whole team at MOD has been fantastic to work with. Very professional from start to finish. We look forward to a long working relationship with them.”
“Once I realized that I needed help in order for my business to grow, I contacted MyOutDesk and the whole process was very smooth. I sent them a list of duties that I needed the assistant to perform. They matched my needs with a couple of candidates. I interviewed them, and then made my decision who to work with. Now, my database is organized, we set up my campaigns, and all my online presence and data research is take care of. I am very happy with the services and the results I realized. Best investment I made this year!”
“We couldn’t be happier. We had a daunting job that had been on the back burner for too long. We had all become so busy but it just could not wait any longer and I was bound and determined to find a way to clean up and requalify our database in time for our holiday card mailing. Orlan rolled up his sleeves and got to work, making 30-40 calls a day. His communication was excellent and I am particularly grateful as he has uncovered 2 sellers and a buyer in just 3 weeks. He has more than paid for himself!”
“My Virtual Assistants (VAs) helped me quintuple my income supporting our turnkey setup for our clients with our system and technology.”
“MyOutDesk is a great option when you need a virtual assistant! They do all the heavy lifting to find the best candidate and assist with management in order to get up and running ASAP.”
MyOutDesk is the only VA company so far that I’ve kept someone long-term, I have the last few months, let go of like three or four different short-term professionals there, there was a lot of overpromise, underdeliver.
“MyOutDesk allows us to scale more quickly & be more profitable! Our top reps in the USA are getting greater job satisfaction now because they’re able to focus more on developing relationships with clients rather than repetitive task-work.”
“We’re getting 150% of what we used to get and it’s less than half the cost of a really good recruiter. It’s turned out to be very, very good — the outcomes can’t be argued with!”
“MyOutDesk has been incredible to work with. The time they have spent with me and helping me has been far and away more than I expected. I can’t remember ever working with a company that has been more helpful. I am thrilled to have found them and extremely excited about the opportunity we have in front of us to build our firm and grow profits. [I] highly recommend them.”
“I have 2 VA’s with MyOutDesk. Our VA’s are amazing! They help us with BPO tasks, Craigslist, postlets, Facebook greetings, Zillow, IVR, metric spreadsheets, RealPro tasks, listing tasks, price reduction plans, finding comps, etc. I’m grateful for our VA’s daily!”
Helpful Resources
20 Examples of Outsourcing in 2025
There are many ways that a company can use outsourcing to improve workflows and have a better bottom line. These outsourcing examples may give you an idea of ways you can use outside workers, such as virtual assistants and contractors to streamline operations. Let’s take a closer look at how outsourcing can work for your
August 8, 2024
The 5 Best Virtual Receptionist Services of 2025
Discover 5 leading virtual receptionist service options in MyOutDesk’s comprehensive guide. Explore how these services can revolutionize your business communication, providing efficiency and professionalism for unparalleled customer interactions.
March 12, 2024
How Much Does a Virtual Receptionist Cost?
Virtual receptionists (VRs) are transforming business, handling calls and tasks while you focus on core work. But how much do they cost? This blog breaks down VR pricing models, factors affecting costs, and hidden fees to watch out for, so you can make an informed decision for your business.
January 9, 2024
Frequently Asked Questions
You may have a physical office with someone at your front desk already – but having a virtual receptionist allows that local professional to focus on in-person needs like greeting visitors, tours, physical mailing, and general office management. While they’re doing those things, they’re missing phone calls and emails are stacking up. This is where your Virtual Receptionist comes in.
Ready to scale?
Find a virtual professional that meets your unique business needs and save up to 70% on hiring costs today.
