Healthcare Virtual Assistants
Rapidly scale your Healthcare organization & elevate your client experience with healthcare virtual assistants from MyOutDesk.
Help More Patients With a Healthcare Virtual Assistant
MyOutDesk healthcare virtual assistants specialize in delivering exceptional value to companies operating within the healthcare sector at an affordable rate, significantly undercutting the expenses associated with traditional employment. We provide services to a wide spectrum of establishments ranging from esteemed dental practices to innovative alternative health facilities.
Our experienced team of healthcare virtual assistants are prepared to seamlessly blend into your practice, ready to elevate not only your overall productivity but also your entire teams efficiency. Through our tailored VA solutions, we aim to empower healthcare organizations with the resources they need to flourish in an increasingly competitive landscape.
Our Healthcare Virtual Assistant Services
Virtual Scribe
- Documenting treatment plans, patient appointments, and relevant information
- Utilize healthcare software and electronic health record (EHR) systems to streamline billing operations
- Transcribe conversations in real time between doctors and patients
Virtual Medical Receptionist
- Handle and route incoming patient calls to the appropriate teams
- Follow up with patients for appointment reminders
- Interact with clients and patients with care that is consistent with your brand
Patient Support
- Offering compassionate customer & patient support and guidance for non-medical concerns
- Handle appointment scheduling and rescheduling, ensuring efficient utilization of healthcare resources and reducing no-show rates
- Handle administrative tasks such as patient registration, insurance verification, and medical record maintenance
- Gather patient feedback and insights, helping the healthcare organization improve its services and patient care
- Update common EHR systems, Athena, ResMed, Brightree, etc.
Recruitment
- Review incoming resumes and applications to shortlist candidates based on predefined criteria
- Provide a summary of qualified candidates to hiring managers for further review
- Schedule initial phone screenings or interviews with the hiring team
- Assist in scheduling interviews with candidates and coordinate interview logistics, including video conferencing if needed
Virtual Medical Billing Assistant
- Record and reconcile payments received from insurance companies, patients, and other payers
- Coordinate and enter medical claims into EHR software
- Generate and send patient statements for outstanding balances
- Address patient billing inquiries, explain charges, and assist with payment arrangements
- Utilize healthcare software and electronic health record (EHR) systems to streamline billing operations
Marketing
- Develop content that showcases the healthcare organization’s expertise, patient testimonials, and success stories
- Manage the healthcare organization’s social media accounts, including posting regular updates, responding to comments and messages, and engaging with the audience
- Monitor and manage online reviews and feedback to maintain a positive online reputation for the healthcare organization
Get The White Paper: Transforming Healthcare Operations
Get a clear roadmap for achieving cost efficiency while enhancing patient experience
Case Studies
See how MyOutDesk has empowered healthcare organizations
Medical Provider Case Study / Healthcare How a Large Physician Group Achieved 95% Consistency …
Cardiology Case Study / Healthcare A Cardiology Practice Boosts Capacity by 35% and Slashes …
Community Hospital Case Study / Healthcare A Community Hospital’s 35% Patient Satisfaction Surge Who …
Related services
Administrative
Recruiting
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What Our Clients Are Saying
“My VA prepares most of the reports we have: for marketing, for sales, what we need to focus on for the next few weeks, our staff performance, our customer information. (Our VA) They also handle our marketing: our content, our materials, our fliers, the website design, and our templates to move forward.”
“We’ve been really happy with MyOutDesk’s resources. We have all our training and processes ready and all we really needed were good candidates to interview and MyOutDesk has provided that. We needed to plug someone in quickly and MyOutDesk made it possible!”
“I’ve used MyOutDesk for several years now for transaction coordination, lead followup, media & marketing, etc. If it can be done behind a computer or phone, their VA’s will rise to the challenge. I highly recommend them to get more done without breaking the budget.”
“MyOutDesk removes all of the extraneous work and lets you focus on working directly with people who support your business. We’ve been very happy with the quality of people they have available to work with, the ease of interacting with and training highly prepared candidates, and the efficiency of keeping accountability and compensation running smoothly.”
“I have 2 VA’s with MyOutDesk. Our VA’s are amazing! They help us with BPO tasks, Craigslist, postlets, Facebook greetings, Zillow, IVR, metric spreadsheets, RealPro tasks, listing tasks, price reduction plans, finding comps, etc. I’m grateful for our VA’s daily!”
“We’ve been very pleased with the amount of escrows opened by our MyOutDesk virtual assistants. I really like working with our virtual assistants – its a game changer and massive value to our real estate partners! I strongly recommend hiring a mortgage virtual assistant today, the return on investment you’ll see will be absolutely tremendous!”
“We kept focusing on the little things, I’m buying our time back—our VA has left me space for higher dollar-per-hour tasks, things only I can do. Our VA is an extension of me, they’re really good in administration; ROI-wise, immediately we got back a lot of money we’ve been missing from warranties, insurance follow-ups and inventory.”
“My Virtual Assistants (VAs) helped me quintuple my income supporting our turnkey setup for our clients with our system and technology.”
“We’ve had systems in place for a while, but since getting our VA, we’ve noticed more time devoted to our buyers and seller and actually more time to be able to follow up on leads rather than following up on checklists of listings and closings. MyOutDesk is a very innovative and cost effective company and they strive hard to please. Our VA is excellent. She’s very service focused and picked up the flow of operations quickly.”
“Our VA is a very important part of our business does a phenomenal job! She will learn anything we ask and doesn’t hesitate to self-inititate when necessary. Daniel Ramsey has done a fabulous job putting together the best of the best – We couldn’t be happier!!”
“MyOutDesk is the perfect solution for my overall goals in the REO market. My virtual assistant has a lot of real estate knowledge, and what she doesn’t know, she picks up quickly. She has become a real asset to our team. I highly recommend MyOutDesk.”
“MyOutDesk is a great option when you need a virtual assistant! They do all the heavy lifting to find the best candidate and assist with management in order to get up and running ASAP.”
“I was nervous about hiring my 1st VA but MyOutDesk came highly recommended and I could not be more pleased. It’s been a short period of transitioning but I find myself with more time now, which I know in the long run is going to pay off huge dividends as I continue to build my business. I love the fact that I have a coach in conjunction with my VA that keeps us both on the right path to success for us all!”
“It’s been great working with MyOutDesk – it’s been very beneficial and cost effective for me. I try to focus on staying top of mind with REALTORS® to generate new business, and my VA’s assist with tasks like loan pipelines, deal pipelines, & client interactions that reduce my ability to build relationships & acquire mortgage deals.”
“MyOutDesk is the best company out there. Hiring a VA is tough and finding a good one is almost impossible it seems sometimes. With MyOutDesk’s strict standards and pre-screening you truly just have to find a fit for your company because the rest of the screening has been done for you”
Helpful Resources
Scaling Smarter: Are You Ready for a Blended Team?
When your internal team is maxed out, growth stalls. Blended teams combine in-house and outsourced talent to extend your capabilities, reduce overhead, and scale smarter. Learn the signs you’re ready, and how MyOutDesk helps enterprise companies build high-performing hybrid teams.
September 25, 2025
5 Industries that are Winning with Outsourcing
Outsourcing is no longer just about saving money—it’s about scaling smarter. Discover how enterprise-level businesses in healthcare, real estate, tech, finance, and e-commerce are leveraging virtual professionals to reduce overhead, boost efficiency, and stay competitive in 2025.
August 6, 2025
Virtual Assistants Exposed: Debunking Common Outsourcing Myths
Outsourcing has evolved far beyond the myths. At MyOutDesk, we reveal the truth about modern virtual professionals: fluent, skilled, reliable talent who integrate seamlessly into your team and help you scale with confidence.
July 7, 2025
Frequently Asked Questions
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