Law Firm Support
Dedicated virtual assistants who support your firm with client intake, document preparation, case management, legal billing, and deadline tracking so your attorneys can focus on practicing law.
According to Clio's Legal Trends Report, the average attorney bills fewer than 3 hours of an 8-hour workday. The rest goes to administrative tasks that don't generate revenue. Missed follow-ups, overdue invoices, and disorganized case files cost your firm real money every week.
A MyOutDesk virtual assistant handles that operational workload at up to 70% less than a traditional in-house hire, so your attorneys can reclaim billable hours, deliver better client service, and grow the firm without growing overhead.
Why MyOutDesk
Every MyOutDesk legal VA is vetted, background-checked, and onboarded under your direction, so your firm gets a full-time team member, not an outsourced ticket queue.
Your VA works exclusively for your firm during their scheduled hours. Never shared with other clients, never rotated out without your approval.
Every candidate is screened, background-checked, and interview-vetted before you meet them. You select your VA from a shortlist, not from an open hiring pool.
Most firms are matched with a qualified VA within a week. Onboarding runs under your office manager's direction so your systems and workflows stay intact.
If the match isn't right, we rematch you with another vetted candidate. No lock-in, no replacement fees, and no restart on your ramp-up time.
We work with solo practitioners, small firms, and mid-size practices that need reliable administrative support without the cost of another full-time in-house hire.
Keep your caseload organized with dedicated support for case file management, document formatting, and filing support.
Convert more leads and deliver a better client experience with dedicated support for intake screening, follow-up, and day-to-day client communication.
Keep your revenue cycle moving with dedicated support for time entry, invoicing, and collections.
Stay on top of your firm's calendar with dedicated support for scheduling coordination, appointment management, and deadline reminders.
*Your virtual assistant handles administrative and operational tasks only. All substantive legal work, legal advice, and client representation remain the responsibility of your licensed attorneys and paralegals.
Platforms We Work In
MyOutDesk legal VAs are comfortable learning and working inside the practice management, document, and billing platforms your firm already uses. Like any new hire, your VA will be trained on your templates, matter naming conventions, and billing rules during onboarding.
Don't see your system? Our legal VAs pick up new platforms quickly. If your firm runs on a specialty or proprietary system, we match you with a VA who has adjacent experience and can ramp under your office manager's direction.
Client Confidentiality
Law firms live and die by client confidentiality. Every MyOutDesk legal VA is screened, agreement-bound, and equipped to handle privileged information before they touch a matter file.
Every VA signs a comprehensive confidentiality agreement covering client records, matter files, and financial data. Bring your own NDA if your firm requires it.
Every candidate is vetted and background-checked before they reach your shortlist, so you aren't doing that due diligence on the back end.
Your IT team can procure and lock down the equipment your VA works from, the same as any other team member, so access lives inside your security perimeter.
VPN, multi-factor authentication, and your existing access controls apply to your VA's session the same way they apply to your in-office staff. No shared credentials.
Your VA only sees the matters, clients, and systems you grant. Access is scoped to the work, not the entire firm, and is revoked the moment a role changes.
Legal VAs operate under your attorneys' supervision. They don't provide legal advice, represent clients, or make case decisions, so your professional responsibility stays where it belongs.
Sample NDAs, SOC 2 reports, and security documentation are available on request.
Keep your firm organized with case file management in Clio or MyCase, document formatting from attorney-provided drafts, filing support, and day-to-day administrative tasks.
Support your front desk by screening client calls, scheduling consultations, processing intake forms, sending engagement letters, and routing urgent matters to the appropriate attorney.
Keep your firm's finances on track with time entry support, client invoicing, accounts receivable follow-up, payment recording, and expense tracking for your bookkeeper or CPA.
Guides, tips, and insights to help you get the most from your legal virtual assistant.
At MyOutDesk, we love highlighting founders who are not only building successful businesses but also redefining what growth looks like through smart systems, strong leadership, and a willingness to evolve. Erin Pedrami, founder of Pedrami Law Firm, is one of those leaders. Based in Baton Rouge, Louisiana, Erin brings more than two decades of legal … Read more
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Every MyOutDesk virtual professional operates within a security framework built for the world's most regulated industries. From SOC 2 certified operations to CIS Level 2 hardened devices, we go beyond industry standards.
Verified controls for enterprise security
MyOutDesk managed endpoints secured to CIS Benchmark standards
Safeguards for protected health information
Payment card data handled with certified controls
<3 hrs
Billed Per Day
Per Clio's Legal Trends Report, the average attorney bills fewer than 3 hours of an 8-hour day. Your VA takes the other 5+ hours of admin off their plate.
70%
Cost Savings
What firms save versus hiring an equivalent in-house legal assistant once salary, benefits, office space, and equipment are factored in.
$69K+
Annual Savings
Average annual savings per VA compared to a traditional in-house hire at market salary and benefits.
Brandy Salazar
A wonderful company and owners are lovely!
Mr. Apai
They go above and beyond to get you the best candidates for your company. Great model, great service, and great people.
Mitchell Murray
Currently have 6 MOD VA's and about to hire more! Fantastic quality, customer service, and skills that have helped our organization scale! Our MOD VA Team has become a critical engine that allows us to deliver a high quality service reliably.
BD Mortgage Group LLC
Awesome place to get virtual assistants
Phil Mistrata
Anj did a great job assisting me in selection and explaining the entire process, I always felt very well informed
Adrianna Smith
MyOutDesk has been very responsive and professional. They really vet their candidates for your position thoroughly. They attract highly trained talent, and they are very accessible to your needs. It's been a great experience working with MyOutDesk!!
Katie Bobo
When looking for a virtual professional, this company was quick to respond to an inquiry, communicated each step along the way in a clear and concise manner. Additionally, they provided us with 3 great candidates of which we immediately chose the one that was the best fit. We are thrilled with our experience and would highly recommend MyOutDesk.
Joel Camacho
People would be crazy not to take advantage of this business. Papples Cenina has been an amazing Rep.
Jennifer Allen
Everyone has been very helpful explaining the process, assisting with a successful hire and setting my account up. I truly appreciate all of the care given and attention to detail.
Miguel Jasso
Abby was awesome...and her knowledge of what we are looking for showed in the interviews she set us up with. I would highly recommend MyOutDesk. I would give 10 stars if I could! Thank you Abby!
FAQ
MyOutDesk VAs cost up to 70% less than an equivalent in-house hire when you factor in salary, benefits, office space, and equipment. Pricing varies based on the role and responsibilities involved, so we recommend scheduling a consultation to receive a quote tailored to your firm's needs.
Our legal VAs support day-to-day firm operations including client intake screening, document formatting, case file organization, calendar updates, time entry, invoicing, accounts receivable follow-up, and client communication. They take on the administrative workload so your attorneys can dedicate more time to substantive legal work and client relationships.
We work with solo practitioners, small firms, and mid-size practices across a broad range of practice areas including personal injury, family law, immigration, real estate, corporate and business law, criminal defense, estate planning, bankruptcy, intellectual property, employment law, and general practice. Each VA is trained on your firm's specific workflows and practice area requirements.
Our VAs are trained on the platforms your firm uses. Common systems include Clio, MyCase, PracticePanther, and Smokeball for practice management, along with e-filing platforms, document management tools, and legal billing software. Your firm directs the onboarding process, and we provide support throughout to ensure a smooth transition.
MyOutDesk VAs do not provide legal advice, draft legal opinions, make decisions requiring a law license, or represent clients in any capacity. All substantive legal work, case strategy, and client counsel remain the sole responsibility of your licensed attorneys and paralegals.
Every MyOutDesk VA is dedicated to your firm full-time. They work exclusively for you during their scheduled hours, learn your internal systems and processes, and operate as an integrated member of your team.
Most firms are matched with a qualified candidate within 7 days. We handle recruiting, vetting, and background checks before presenting candidates, so onboarding can begin as soon as you select your VA.
Every VA signs a comprehensive confidentiality agreement covering client data, case files, and financial records before starting work. You are welcome to require your own NDA as well. Our operations are SOC 2 aligned, and all VAs work on secured, monitored workstations. We can also coordinate equipment procurement through your IT department if your firm prefers to control the hardware directly. Your VA only accesses the systems and data you authorize.
Yes. Client intake is one of the most common roles for legal VAs. Your VA can screen inbound inquiries by phone, email, or web form, collect case details, schedule consultations, send engagement letters as directed by your attorneys, and follow up with prospective clients who have not yet retained your firm.
Yes. Your VA can enter attorney time records, generate and send invoices as approved by your attorneys, and track outstanding balances on their behalf. All decisions regarding billing rates, write-offs, and financial matters remain under the authority of your attorneys and office manager.
Yes. Your VA can enter deadlines and court dates into your calendar system and send reminders as scheduled by your attorneys. They can also coordinate scheduling with outside parties such as court clerks and expert witnesses as directed by your team. Your attorneys remain responsible for setting and verifying all deadlines.
Yes. Many firms begin with one VA and add additional team members as their needs expand. Each VA can be matched to a specific function such as intake, billing, document preparation, or calendar management.