Talentuition

Case Study / PEO

How Virtual Team Members Helped an HR Company Save $26k Per Hire

Talentuition is an RPO service provider specializing in solutions for Professional Employer Organizations (PEOs). With 15+ years of experience, they offer comprehensive recruitment services that connect pre-hire and post-hire administration. Talentuition emphasizes professional evaluation over software-driven processes to identify talent. Their approach helps PEOs strengthen client relationships, retain key accounts, and compete with larger firms by addressing critical HR challenges faced by small businesses.

Challenges Faced

Many small start-ups face significant challenges in their first year, and their experience was no exception. Initially, their business model relied heavily on in-house employees, with only a small portion of work outsourced to virtual professionals. However, this approach quickly revealed its limitations.

As funds began to dwindle and internal talent turnover increased, Talentuition needed support. The cost of local talent was straining their budget, and the unreliability of some employees during crucial growth periods was hindering progress.

Recognizing the need for a more flexible and cost-effective solution, Talentuition gradually increased its reliance on virtual professionals through MyOutDesk. This strategic shift proved to be a turning point. 

Roles Onboarded

MyOutDesk was able to find critical talent for Belami that could fill the following roles within the company, taking load off of their core workforce.

  • Administrative Support
  • Recruitment
  • Training
  • Applicant Support
  • Client Support

The Scaling Timeline

Q1 2017

FIRST VA HIRED

Will MyOutDesk work for us? Talentuition has a need to increase capacity without affecting the company’s bottom line. They hire their First Virtual Assistant.

Q2 2018

SECOND VA ADDED

Additional support for applicant screening is needed. Talentuition hires another VA who would later go on to become their corporate trainer.

Q2 2019

2 MORE VAS ADDED

Talentuition onboards more Virtual Assistants to keep up with growing demand and generate more revenue.

2020

3 VAS ADDED

With surging demand for talent, Talentuition adds 3 more Virtual Assistants to support their US staff and handle applicants.

2021

7 VAS ADDED TO GROW REVENUE

Capacity problems become apparent in 2021 and in order to continue to grow revenue Talentuition hires seven more Virtual Assistants to assist in recruitment.

2022

7 VAS ADDED

With unprecedented growth occurring Talentuition continues to add MyOutDesk VAs to meet demand and grow revenue.

Results

Patrick Johnson, CEO of Talentuition, wasn’t looking for just a talent provider – he wanted a partner to grow with. This relationship-driven model resonated strongly with Talentuition’s values, allowing them to focus on core business growth while leveraging high-quality virtual support. By leveraging MyOutDesk’s virtual professionals, Talentuition was able to increase productivity and efficiency, reduce overhead costs, and maintain consistency during critical growth phases.

Quantifiable Savings and Growth

MyOutDesk delivers significant cost savings to Talentuition, averaging $26,000 per hire. However, Patrick emphasizes that the true ROI lies in enabling growth and scalability. By leveraging virtual assistants, Talentuition can generate more revenue and expand operations efficiently.

Agility & Efficiency

MyOutDesk’s proactive hiring strategy ensures Talentuition can quickly access qualified talent as needs arise. This agility allows them to respond effectively to market demands. Over time, Talentuition has shifted from 10% virtual professionals to almost 90%, with one VA even promoted to Director of Operations.

More Than Tasks

MyOutDesk’s virtual assistants actively learn Talentuition’s business and procedures, becoming true assets that support growth. Their adaptability and dedication to continuous learning set them apart from other outsourcing providers.

30%

More Applications Processed

15

Virtual Assistants Hired