IT Outsourcing

Rapidly scale your information technology business, improve customer service, grow your call center & increase customer retention while dramatically reducing costs with Virtual Assistant IT outsourcing from MyOutDesk!

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SCALE YOUR BUSINESS WITH MYOUTDESK

Rated #1 in virtual assistant services by TechRadar & Analytics Insight One of the longest-running virtual assistant services companies

Google Rating

4.9

Based on 332 reviews

TECHNOLOGY COMPANIES TRUST MYOUTDESK VA’S:

Administrative Virtual Assistants

Let our Virtual Assistants handle your routine administrative tasks like CRM management, email & calendar management, basic administrative support, phone answering & reception, bookkeeping, and so much more!

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Sales Development
Representative SDR

Hire an experienced Sales Development Representative (SDR) to handle prospecting calls, like warm & cold calling, lead screening & qualification, prospect & client follow-up & nurturing — these SDRs can create opportunities & improve customer service.

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myoutdesk Customer Service Virtual Assistant

Project
Coordinator

A virtual project coordinator can manage schedules, budgets and oversee that details of a given task are on task. They communicate with departments and keep everyone updated. In addition, they manage reports, plan meetings and provide updates to project managers and team members.

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MyOutDesk IT service and support virtual assistant

Help Desk
& Support

Our Help Desk & Support virtual assistants are trained to tackle even the toughest trouble tickets – taking charge of your customer support process to ensure rapid turnaround, proper escalation, and maximize succesful issue resolutions.

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Your IT Outsourcing Virtual Assistant Partner

Here’s how virtual assistants are helping IT providers:

Project Management: Online research, database cleanup, scrub and build a contact database, hot and warm lead nurturing, cold calling, email contacts, set appointments
Inside Sales Lead: sell, present and deliver information to potential clients; discover client needs and offer solutions and support, qualify leads from digital campaigns, conferences, references and tradeshows; create and maintain a database of prospect clients; making outbound calls; maintain customer information records; scheduling and perform demos
Administrative Support: Collection & accounting support, billing, collections and receivables follow-up, office operations & tasks, general administrative work
Helpdesk: Open, track and close CRM service orders, process service orders; simple bookkeeping, transfer information across software platforms; account collections, project management, customer training
Project Manager/Coordinator: client and team scheduling, monitoring deadlines, organizing gDrive folders, attending meetings and take notes, assisting with project testing and documentation, review product launch checklists, checking the AP site regularly, assisting with future testing and documentation, documenting milestones on projects

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Common Tasks Performed by an IT Outsourcing Virtual Assistant

Project Manager/Coordinator

Scheduling clients, organizing team calendars, and monitoring deadlines are everyday tasks you can assign a Project Manager Virtual Assistant.

Have your virtual assistant manage gDrive folders and project materials or attend meetings and take notes/create followup and prepare agendas.

Project testing and documentation is time consuming, use a virtual assistant and help with things like reviewing a checklist of items before a site launches or making sure nothing in your project was missed.

A Project Coordinator Virtual Assistant can check the AP site regularly for anything that needs attention (broken links, etc.) and assist with future testing and documentation of milestones on projects.

HelpDesk

A Helpdesk Virtual Assistant can open, track and close CRM service orders, and confirm service orders were processed.

Assign simple bookkeeping tasks such as moving information from one software platform to another or perform collections by calling and emailing delinquent customers can be performed by a Helpdesk Virtual Assistant.

A virtual assistant can help with or take over project management activities as well as onboard and train customers on application use or show clients how to get the most out of your products and services.

Administrative Support

Administrative Support Virtual Assistants can support senior management in their daily professional life including screening phone calls and messages, responding to emails, running errands, filing expense reports, updating bios, preparing documents, and organizing workspaces.

Senior management can use an Administrative Support Virtual Assistant to maintain their appointment schedule by planning and scheduling meetings, events and travel, and coordinate and ensure their schedule is followed and respected.

A virtual assistant can be very effective for keeping senior management well informed of upcoming commitments and responsibilities, and following up appropriately.

An Administrative Support assistant can attend meetings with or on behalf of senior management, take notes and follow up on related action items.

Virtual assistant’s can perform research, prioritize, and follow up on incoming issues and concerns assigned by senior management.

Inside Sales Lead

An Inside Sales Lead can help sell, present, and deliver information to potential clients as well as work to better understanding client needs to pitch solutions and support.

A virtual assistant can take the task of qualifying leads from digital campaigns, conferences, references, and tradeshow or create and maintain a list/database of prospect clients.

Turn over the task of cold calling, making multiple outbound calls to potential clients while they maintain customer information records.

An Inside Sales Lead can schedule and perform customer demos and do lead followup.

Prospecting Assistant

A Prospecting Assistant can help with various tasks like online research, database cleanup or help scrub and build a database of contact information.

Sales activities like hot lead and warm nurture calling or cold calling and reaching out to potential clients over email to set up appointments is a great use of a prospecting assistant.

“We hired our first VA about 4 years ago, and they've become an essential part of the business. They do administrative work, ensure quality in our client info & leads, update the CRM, create reports, etc. If they're gone, we start crying - they're really that crucial.”

Shane Stanfield

Founder & CEO, Raven & Stanfield Real Estate Group

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IT Outsourcing & Technology News

Double Your Business today!

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& learn how MyOutDesk can help you grow and scale your business.

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Virtual Assistant Talent Matching Process

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The Highest Quality IT Outsourcing

MyOutDesk has hundreds of amazing reviews from industry professionals describing our attention to detail & focus on quality. We pride ourselves on being the best of the best when it comes to IT outsourcing & virtual staffing services, and we work hard to ensure all our customers have the highest levels of satisfaction.

MyOutDesk deploys a stringent talent-matching process for our hiring. In fact, out of over 150 applications per day, only 2.2% are hired and endorsed to clients like yourself. We do an FBI-grade background check, along with other important, preliminary profiling as well.

Before hiring a virtual professional, we ensure that they possess the 3 E’s: Employment, Expertise and Experience—making them a great fit for you and your business. Our reputation depends on your satisfaction, and we’re determined to make sure you get the absolute best fit possible!

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Grow Virtual with MyOutDesk!
We save time; we save money; we scale business!
Ranked #1 Virtual Assistant Services by TechRadar + Analytics Insight

MyOutDesk is your partner in the remote workplace with over 15
years of experience serving 7500+ clients. Last year, we saved our clients $55 Million as the highest-rated Virtual Assistant company with more than 800 verified 5-star business reviews.

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If you want to know how a MyOutDesk VA can benefit your business, SIGN UP today to request a free consultation. It’s 1 on 1 time with us, to discuss your specific problems and come up with a personalized plan to solve them. It also happens to be the very same strategy session our Fortune 500, Inc. 5000 and ranked RealTrends clients have attended.

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We know your time is valuable, so we won’t waste it. Your success is our success. So let’s be successful together!