Customer Service
Outsourcing
Increase customer retention & reduce turnaround time on customer service & support tasks with customer service outsourcing from MyOutDesk.
SCALE YOUR BUSINESS WITH MYOUTDESK
In business, the more successful you become, the more current & prospective customers you have to support. If you’re not careful, your ability to take & respond to all these inquiries can become a bottleneck that slows your growth and leads to a poor customer experience—which can lead to bad reviews & increased churn.
At MyOutDesk, we specialize in working with organizations in all stages of the business lifecycle, and we’ve seen firsthand how being shorthanded in customer service & support can hold you back. That’s why we take pride in delivering the highest quality virtual assistants to handle your customer service tasks, letting you rapidly scale to meet demand.
MyOutDesk can provide the leverage you need to meet your customer service & support demand at a fraction of the cost of hiring full-time staff. Customer service outsourcing lets you work smarter, not harder, and help you invest your time in dollar-productive activities that matter.
How much does it cost to outsource? With MyOutDesk you’ll pay less than 60% of what you’d pay for in-house labor—and we take care of all the recruiting, background-checks, payroll & benefits for you. We take the risk out of outsourcing your customer service team.
From a single VA to department level staffing, only MyOutDesk gives you a solution for customer service & support that allows you to handle as many inquiries as required without letting staffing concerns distract you from your core mission.
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Our VAs will handle the repetitive tasks involved with customer service & support tasks—including handling customer phone, email, SMS & chat inquiries, trouble-ticket management, responding to inquiries about products, processes, & warrantees, and much more.
MyOutDesk customer service outsourcing integrates with your existing methods, processes, and customer service staff to meet and exceed your existing standards while helping you increase overall staffing availability.
In addition to increasing headcount for higher demand, our Virtual Assistants allow you to increase your hours of availability for customer service response. We’re capable of providing 24×7 coverage for your team, ensuring that you don’t miss valuable inquiries regardless of the time of day or day of the week.
In addition, MyOutDesk customer service outsourcing gives you the flexibility to reallocate or reassign valuable personnel within your organization without losing your capacity to take & respond to inquiries, for a fraction of what you’d pay for in-house staff.
Whether you’re looking to achieve a faster turnaround on customer inquiries or more flexible working hours, customer service outsourcing to a MyOutDesk virtual assistant will help you achieve your short- and long-term business goals.
Remember: at the end of the day, you want a professional — not just an assistant. Choose MyOutDesk and hire a candidate with the expertise to effectively manage your customer service efforts. Schedule your Business Strategy Session and get started today!
Here are some common questions we get about Customer Service Outsourcing with a MyOutDesk Virtual Assistant
Why should you outsource customer service?
MyOutDesk customer service outsourcing gives you the flexibility to reallocate or reassign valuable personnel within your organization without losing your capacity to take & respond to inquiries – all for a fraction of what you’d pay for in-house staff. We’re capable of providing 24×7 coverage for your team, ensuring that you don’t miss valuable inquiries regardless of the time of day or day of the week.
How much does it cost to outsource customer service?
With MyOutDesk you’ll pay less than 60% of what you’d pay for in-house labor—and we take care of all the recruiting, background-checks, payroll & benefits for you. We take the risk out of outsourcing your customer service team.
What can a customer service virtual assistant do?
A customer service Virtual Assistant can handle customer phone, email, SMS & chat inquiries, trouble-ticket management, responding to inquiries about products, processes, & warrantees, and much more.