MyOutDesk Virtual Assistants will handle the repetitive tasks involved with customer service & support tasks—including handling customer phone, email, SMS & chat inquiries, trouble-ticket management, responding to inquiries about products, processes, & warrantees, and much more.
MyOutDesk customer service outsourcing integrates with your existing methods, processes, and customer service staff to meet and exceed your existing standards while helping you increase overall staffing availability.
In addition to increasing headcount for higher demand, our Virtual Assistants allow you to increase your hours of availability for customer service response. We’re capable of providing 24×7 coverage for your team, ensuring that you don’t miss valuable inquiries regardless of the time of day or day of the week.
In addition, MyOutDesk customer service outsourcing gives you the flexibility to reallocate or reassign valuable personnel within your organization without losing your capacity to take & respond to inquiries, for a fraction of what you’d pay for in-house staff.
Whether you’re looking to achieve a faster turnaround on customer inquiries or more flexible working hours, customer service outsourcing to a MyOutDesk virtual assistant will help you achieve your short- and long-term business goals.
Remember: at the end of the day, you want a professional — not just an assistant. Choose MyOutDesk and hire a candidate with the expertise to effectively manage your customer service efforts. Schedule your Business Strategy Session and get started today!