To help you maintain your focus on generating revenue, I will introduce you to the 4Ps. Everyone at MyOutDesk focuses on the 4Ps. When I left the country for six months in 2011, I set a goal of increasing our revenue using them. Not only did we double that goal using this system, but we also ended up helping thousands of people find jobs with growing businesses across the United States. The 4Ps stand for Prospecting, Presenting, Persistent Follow-up, and Potential Referrals.
Everyone understands what prospecting is, but not everyone understands how to measure it or drive revenue. At its most effective, prospecting isn’t just going out to get new business from people you don’t know. The reality is that you should spend more time communicating with your existing clients to encourage them to buy more from you or earn referrals from them.
One of the things MyOutDesk does well is that our sales team, which includes VPs, is a group full of prospecting powerhouses. They work the phones day in, day out, having four hours of conversation each day. Our sales team is just as effective in closing cold leads as they are with warm leads because they focus entirely on clients’ outcomes.
If I were to ask you what presenting involves, what would you say? Your answer would probably be something like, “I start by telling them about my product or service, point out why they should choose me and not someone else, and tell them how customers think my company is stellar in its niche.” And there is nothing wrong with that. But what I want you to remember is that presenting should also involve focusing on what is in it for them, the clients. What is their best outcome? We often ask our clients, “If you could have one win out of this call, what would it be? If you could walk away with one thing of value, what is it?” In other words, we help them focus on determining what would be a win for them.
We train our virtual professionals to focus on this. In fact, one of our core values is having a servant’s heart. We want to serve our clients and vendors we are in business with. Our perspective is that when you add value to people, it will be reciprocated. So focus your presentation on the end users, make sure they are your focus, and help them with their dreams and goals.
P3: Persistent Follow-up
Persistent follow-up really matters, and this is something our virtual professionals excel at. If someone isn’t moving forward with your product, you need to find out why. For example, the other day, my wife and I talked about moving our girls into one of our second-story bedrooms. I thought bunk beds might be a good solution for them, but my wife wasn’t sure that they would be big enough to handle that yet.
I did a quick Google search for bunk beds to see if that was the case, and naturally, within minutes, Facebook had placed ads for bunk beds in my feed. It’s amazing how that works. Facebook knows what is going on in our world. Even though we aren’t quite ready for bunk beds yet, as long as that ad campaign continues in my feed, I will probably click through to look at them—because, guess what? Next year, I will be ready to buy bunk beds. It is the same with following up; if a potential client is not ready to buy yet, establish a date when they might be. Next Christmastime, for example, might be a good time to get me thinking about bunk beds again.
This is massively important for our salespeople because we have instilled the notion that 90 percent of the time, there is no way to know why someone isn’t buying unless you ask.
P4: Potential Referrals
The last of the 4Ps is the potential referral. I don’t like to lose, so if I find that a person isn’t ready to move forward with me (or even if they do move forward), I like to say, “Hey, I hope you found value in our conversation today. Who are the two or three people you like and admire who would enjoy a conversation like the one you and I just had?” Then, I am ready to write people’s names down and often ask for a personal email introduction to warm things up. For any business owner aiming for a 70 percent referral rate, this can transition your company directly into hyper-growth and scaling.
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MyOutDesk is your partner in the remote workplace with over 15 years of experience serving 7500+ clients. Last year, we saved our clients $55 Million Dollars as the highest-rated Virtual Assistant company with more than 800 verified 5-star business reviews.
My experience with MyOutDesk has been fantastic! They have identified great talent that perfectly suits my needs, and the service along the way has made the process easy and smooth. I highly... recommend their services!read more
I was very satisfied with MyOutDesk's super fast, responsive and quality service. MyOutDesk has an excellent HR department is incredibly talented at finding candidates who match your requests and... needs. I especially strongly recommend that you should meet Anya Zhantal and start recruitment processes with her. Anya is a tremendous placement specialist who is incredibly positive, super energetic and very skilled at listening and analyzing your needs. A big thank you to Anya and the MyOutDesk team. The virtual assistant you are looking for is at MyOutDesk for sure.read more
Anj is very professional and has excellent communication skills. She provided my team with timely written and verbal updates throughout the process. The candidates that were selected for interviews... were adequately qualified for the job and had professional, impressive resumes. The interview process was seamless and the organization was impeccable. I would definitely recommend this company and would do business with them in the future if needed.read more
I contacted this company as a potential new client. Really I am a small business owner and like all business owners from time to time we see what others are doing. This company is very professional,... clear speaking, and got right what I was wanting without dragging out a long conversation. Very prompt and information was immediately sent to me. I am a Virtual Real Estate Investor Assistant and Small Business Owner and I highly recommend this company. Great job to the rep Arvin! Thank you!read more
Our experience as a company seeking a virtual professional was outstanding! Chris and Anj was AWESOME in their delivery of information to us to ensure we were abreast to the process of picking the... right fit. We pride ourselves on customer service as a company and to see this reciprocated back to us was wonderful.read more
This is my first time hiring a virtual assistant. I interviewed with a few companies but My Out Desk really stood out from the crowd! From initial contact to placement I’ve found MOD to be so... informative & helpful. I’m looking forward to getting started with my new assistant very soon.read more
Just hired our 3rd VA and the process is fantastic. The placement specialists do a great job of provided qualified candidates and the VA's we have hired are doing a great job. Partnering with... MyOutDesk has allowed us to scale our support seamlessly with our rapid growth.read more
Just hired my first ISA. The on-boarding was great and appreciate the guidance, general pre-training for VA's they offer, and certainly the communication. A special thank you to Papples and the MOD... Support Team!read more
Papples at My Out Desk held a super interview with a potential assistant and my self to see if the assistant was a good fit. She did an excellent job of preparing so each of us had targeted questions... on how it would work. She made great suggestions, and it went very smoothly.read more
This was the first time I ever hired a virtual assistance. Honestly I was alittle worried and nervous. Pabble walk me through the process and picking qualified applicants for me made it such a great... experience and I hired my first Virtual Assistance. Thank you My Out Desk for the professional and courteous staff you have on board.read more
We are new to MyOutDesk services but have been totally impressed with their team so far. Very professional and responsive. The sales process and onboarding were excellent. Dominic, Steve, and Anj... rock! Thank you!read more
We are new to MyOutDesk and run a brokerage. We were in the search for an ISA to call our leads and after shopping around, we chose MyOutDesk based on reviews and recommendations. We just went... through the interview process and chose our new ISA and are excited to get started.I can't yet speak to the impact it is going to have on our business but my review is based on the sales and onbaording/interview process. Everyone has been very quick to respond, and the professionalism and flow of the processes has been really great.Looking forward to our ISA starting on Monday and crushing the dials.read more
MyOutDesk responded very well when I contacted them about hiring a virtual professional. Their staff were friendly and efficient at moving through the process, and I was surprised at the high quality... of the candidates they presented.read more
Papples and the Team were excellent. We got interviews, with very qualified candidates and now I'm ready to start our training with our new Team Member!Very satisfied & excited to build into an... even better organization.read more
Working with MOD has been a great experience, starting with my conversations with Paul and then working with Anj to find qualified candidates. The interview process was smooth, and the candidates... were all great options for the position I am hiring for. I'm looking forward to working with the virtual professional I chose, and having a long relationship with MOD.read more
We were referred to MOD by one of our friends and have loved every minute of the experience. MOD has stood out when it comes to listening to our needs and adapting to our requests. I will definitely... be recommending them to other companies.Paul and Papples are GREAT!read more
I vetted a lot of companies before moving forward and if you're looking for a sales oriented hire this is the place. Most of the reps I interviewed had great level of experience with large companies... and the support staff is excellent as well.read more
My experience with MyOutDesk over the past few years has been wonderful. We have been able to bring on many high quality team members. The entire team at MyOutDesk is very helpful and extremely... responsive when a need for a hire arises. They've are quick to put together some quality candidates to interview, and are extremely helpful with providing feedback to help make the right hiring decision. I strongly recommend MyOutDesk to anyone in need of their services.read more
From the first moment we contacted MyOutDesk to discuss our needs for an ISA we knew we were in good hands. They have a great team of professionals that listened to our needs; they quickly set up... interviews and because of their vetting process, we had a difficult time choosing between them. Ultimately, we made our decision and couldn't be happier! Customer service all the way!read more
MyOutDesk has consistently provided the talented leverage I need to grow my business in a scalable model. From the CEO to the placement team to virtual assistants, I have been impressed by their... professionalism and desire to truly meet my needs!read more
First time doing business with MOD. My book keeper quit and we had two weeks to find and train a replacement. This company came highly recommended from a good friend.After talking to the owner,... who was very sharp and on point, I decided to give them a try. The follow up was very prompt and they were able to work with in our time constraints. Excellent service and very professional.read more
Working with MyOutDesk was a great experience. They made the whole process very simple and quick. Anj is very communicative and answers any and all questions quickly. We look forward to start working... with our new virtual assistant!read more
My Out Desk is a great option for businesses that are looking to diversify their workforce with offshore support. The talent I have come into contact with has surpassed my expectation. I would... recommend using My Out Desk.read more
I have to say, I was exited to see the professional process they had set up from the start of defining the requirements and attributes of my future hire. Then the interview process where I got to... interview 3 very good candidates of which one matched my needs fantastically and resulted in hiring that candidate. I highly recommend MyOutDesk!!read more
Papples was wonderful an awesome scout who listened and understood what I needed. She is an advocate for you until you find the right fit and I'm proud to say I found my VA, excited to see how she... will help grow my group. Thank you Papples!read more
I am incredibly impressed with every team member at MyOutDesk. From the first phone call, I knew my business needs would be met and that my satisfaction would be the utmost important. They completely... blew me away with the candidates they selected for my review. The greatest challenge will be just picking one...for now :) I highly recommend their service. I know they are going to allow me to take my business to the next levelread more
Anya is the best. She listens intently to understand your needs and then goes to work finding the right person to help you go to the next level. Her communication could not have been better always... answering my questions and letting me know the next steps. I am confident our business will take a giant step forward with MyOutDesk.read more
As a small business owner, I could appreciate the seamless process with MOD. Their dedicated staff members coached me through the entire hiring process while recommending best practices for... onboarding my VP. If you are considering hiring a virtual assistant, I highly recommend MOD! You won't be disappointed. Cheers to our success!read more
My new Virtual Assistant is starting less than two weeks after our consultation. I interviewed three well-qualified candidates in two hours, and made a decision that day. I am so happy to get the... help I need to serve my clients better, and I know this will be a good move for a our team. We already talked about hiring one of the other candidates for a different position!read more
Step One - hiring the virtual went smoothly- from Arvin and Paul to Vernadette each person I dealt with knew their role and my needs. The process has been smooth and seamless so far and gave me the... leverage in screening candidates that I wanted. Let's see how the hire goes - first week next week... 5 star so farread more
MyOutDesk is a top-tier outsourced resource partner. I personally have 10+ years of experience working with vendor resources in Big Tech, and the level of service that my current Real Estate firm has... received with MOD has exceeded my expectations. Paul Vasquez, our sales consultant was patient, accommodating, and took the time to answer all of my nitty-gritty questions. The onboarding and staff selection process was a breeze, and we were operational within 1-2 weeks. The resource provided was having a positive impact on the business on Day 1, and continues to be a valued member of our team. I can easily say that we're not just saving money, but a ton of time, by working with MOD.read more
MyOutDesk was wonderful to work with and I look forward to continuing to work with them in the future. They made the process of hiring a Virtual Professional easy. I have worked with other VA/VP... companies in the past that MyOutDesk is the best.read more
MyOutDesk helped me find an phenomenal asset to our team. In just about 4-weeks she has become an integral part of our team and has done more than we can ask for. From day-to-day work to implementing... new systems and sharing innovative ideas our team couldn't be happier! The quality of work is top-notch! If you're in the market for a VA MyOutDesk is who you want to speak with.read more
All I'm going to say is that my business has more than doubled in the first 3 months of working with Pearl, my very amazing VA from My MOD Desk. If you are stressed, weeded out from all the admin... duties a business requires on a daily basis, or if you'd simply like to scale your business and have more time on your hands to make more money, then I DEFINITELY recommend hiring a VA from My MOD Desk. I don't know HOW I would successfully keep growing my Real estate company without my amazing VA Pearl. HUGE thank you to My MOD Desk for connecting me with my amazing Administrative Virtual Assistant!Pablo Ramirez, P.A.Real estate Broker-AssociateUnited Realty Group, Inc.read more